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Silka Johor Bahru

Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
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1 room 1 guest
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Silka Johor Bahru
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
  • All months
    (297)
  • Mar-May only
    (41)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (95)
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Johor, Malaysia
Level Contributor
6 reviews
3 of 5 stars Reviewed today NEW

The room is not up to typical standard. The toilet bowl have stain. Toilet door is broken. Toilet roll was recycled from previous guest, only fold to make it looks new. AC leaking. Mug have stain. No shower curtain. Balcony dirty. Only 2 plug point. Bed spread full of wrinkle. Car park too far. Have to take stairs from car... More 

Was this review helpful? Yes
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was here for 3d2n. Location is ok if u have ur own transportation. Else it will be pricey to commute by cab. Breakfast was below average. The egg station was terrible. Should send the girl for a training on how to fix a good scramble or omellete. Never smile also. Room, just ok as i stayed in their standard room... More 

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear RynneKhiradin, Greetings from Silka Johor Bahru. Thank you for your feedback. We have taken note of the areas you've highlighted. Your input is much appreciated as it will help us pinpoint areas of concern and improve the level of service and quality of our facilities. We look forward to welcoming you again. Warm regards, Shahrir Naelis Amir General Manager,... More 

Travelers are raving about these Johor Bahru hotels

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room is sparsely fitted with an open concept hanger cupboard with 3 drawers. The toilet is really small with the toilet door jutting inside. There's an iron with iron board in the room where most hotels are not provided. However, the basic amenities like a fridge is missing. Noise permeates thru the thin walls and you can hear voices... More 

Was this review helpful? Yes 3
SilkaHotelsMsia, Manager at Silka Johor Bahru, responded to this review

Dear MattZxr, Greetings from Silka Johor Bahru. Thank you for your feedback. Indeed, the behaviour of the security guard towards our guest was unacceptable. We have taken this matter up internally and further training will be conducted to ensure that our staff are tactful, courteous and professional in communicating with guests at all times. We have also taken note of... More 

Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

very poor at check-in process. arrived at hotel lobby at 2100pm. I've been waiting about one hour before get my room even though only 3-4 tourist in queued before me. Why you (hotel) must re-type my identification detail if all the detail are totally same with booking process? not enough with that, I am waiting again after about half an... More 

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear denbee101, Greetings from Silka Johor Bahru. We sincerely apologise that our level of service did not meet your expectations. We will work on the efficiency of our services so that guests like yourself will have a comfortable and smooth check-in in future. Additionally, our maintenance team has been notified on the keycard problem and we will work on rectifying... More 

Cottingham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 21, 2015

We stayed in the Silka Hotel for just one night before boarding a flight early the next morning to Borneo, and what a shame that was! The hotel was perfect, the deluxe double we stayed in was spacious, cool, exactly what we wanted! The balcony offered some great views to. Only had chance to visit the swimming pool once for... More 

Was this review helpful? Yes 2
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Ben E, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We are glad that you had a great experience throughout your stay with us. We look forward to welcoming you again soon! Warm regards, Shahrir Naelis Amir General Manager, Silka Johor Bahru More 

Johor Bahru, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 5, 2015

Advertising is very deceptive. most of what you see is private apartments. We Asked for three rooms together. When they were not we were offered a complimentary upgrade. After we moved everything we received cAll to say only first night complimentary and we would have to pay for other three nights. Could not help with tickets for Legoland or Universal.... More 

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Yvonnefamily, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. Your feedback is important to us. We apologise that the level of service did not meet your expectations. We have raised this matter with our service staff to ensure this does not happen in future. It is our... More 

Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2015

what you see in photo is not all hotel. Most is residences. After requesting rooms together for children to be close, rooms were apart. After speaking to reception they were nice enough to upgrade us but then rang 15 minutes after we settled and said we would need to pay an upgrade fee when the word " complimentary" had been... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear yvonne e, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. Your feedback is important to us. We apologise that the level of service did not meet your expectations. We have raised this matter with our service staff to ensure this does not happen in future. It is... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 30, 2015

Rooms in good condition, hygienic but location a bit out skirt of town. Not much choices for food lovers. Room service doesn't answer calls from the first day i'm here. I'm spending 4 nights here. i tried first 2 days calling room service around 1900 hrs but not answering for consecutively 2 days. Comfortable for paper works as the desk... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Raphael S, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. Your feedback is important to us. We apologise that the level of service did not meet your expectations. We have raised this matter with our service staff to ensure this does not happen in future. It is... More 

Kuala Lumpur, Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 30, 2015 via mobile

For a less than rm100 you are able to stay in their standard room inclusive for breakfast. Mediocre buffet breakfast spread but worth for a short visit. Staff was also friendly. However, there wasn't any floormap and hairdryer provided.

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear AdelineChua, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We are glad that you had a memorable experience throughout your stay with us. Your feedback is important to us and we will work on the areas you have highlighted. We hope to welcome you again soon! Warm... More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed June 16, 2015

I was attending an exhibition in Singapore and decided to spend the night in JB instead of driving back to KL. Although it was late, the online booking was fast and immediately confirmed. The hotel car park is actually a next door condominium car park. I have to go up to the 4th floor (hotel guest parking lot) and have... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Dazrean D, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We would like to sincerely apologise for the attitude of our Front Desk associate and the unpleasant experience with us. Please rest assured that we will ensure situations such as these will not be repeated again. Thank... More 

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