Silka Johor Bahru (Malaysia) - Hotel Reviews

Address: Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)

Phone Number:

Region: Malaysia > Johor > Johor Bahru District > Johor Bahru

Amenities:

Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #12 of 75 hotels in Johor Bahru

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Silka Johor Bahru is a value led international chain hotel in Johor Bahru, Malaysia. It has 252 well-appointed rooms that are suitable for families, business and value-conscious travellers. Located near Jusco Tebrau City, the hotel is less than 20 minutes from Johor Bahru City Centre and less than 15 minutes from the Singapore border (woodlands checkpoint). Silka Johor Bahru is also the only star rated hotel exclusively associated with the Johor Premium Outlets (JPO) which is about 25 minutes away from the hotel. Asia's 1st Legoland themepark is only a 25 minute drive away. Silka Johor Bahru also has a range of food & beverage outlets, meeting rooms and a banquet hall which caters for all dining, function and event needs. You'll never miss home when you stay with us! ... more less

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Noriha

Selangor

1 review

1 helpful vote

“HARD TO SAY 'WE ARE SORRY'”

Reviewed May 22, 2013 NEW

I have been a regular guest since it was Dorsett. All the while I have nothing much to complain to warrant an official review. I was at the hotel from Sunday 19/5/13 until 21/5/13. On Monday 20/5/13 I ordered a room service (Silka Signature Beef Burger) and it arrived at about 7pm and it was nice until 2am when I... More

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LatiffDanial

Johor, Johor, Malaysia

Contributor

11 reviews

3 hotel reviews

Reviews in 5 cities

2 helpful votes

“Right hotel for business trip in pasir gudang”

Reviewed May 14, 2013

i will make this review easy to understand based on my honest opinion The Good: 1. Nice Decoration 2. Very comfort bed 3. Free Wifi 4. Welcoming drink 5. Good location for business trip in pasir gudang. beside tesco and giant The Bad: 1. Parking. need to climb the stairs to level 3 or 4 and it not connected to... More

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See 6 more reviews by LatiffDanial for Johor Bahru

Dear LatiffDanial, Greetings from Silka Johor Bahru. Thank you for your constructive feedback. We have duly noted your comments and your suggestions of improvement have been highlighted to the hotel’s management. We look forward to welcoming you back to the hotel in the near future. Regards, More

roha288

Gaborone, Botswana

2 reviews

Reviews in 2 cities

“Silka Hotel not suited for biz travellers”

Reviewed May 13, 2013

Rooms are a bit small for couples, bathrooms are definitely for singles only. Breakfast is generally NOT included in price. Kapitan Corner restaurant ajoint is no good and overpriced for what they serve. Maybe a suitable place for light travellers and backpackers !

Dear roha288, Greetings from Silka Johor Bahru. Thank you for staying at our hotel and communicating your feedback to us. As a value-led hotel, we are constantly striving to improve our service standards. We have different room categories namely, Standard, Deluxe and Business Suite. A minimal upgrade charges is applicable for guests who wish to upgrade their room experience. Once... More

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colleenhamish

Adelaide, Australia

15 reviews

5 hotel reviews

13 helpful votes

“Read the reviews first”

Reviewed April 25, 2013

I booked 3 nights in a deluxe room at the Silka for my son (11) and I. We were visiting JB to go to Legoland and Universal Studios. We trusted the Silka website which promotes both and advises it's only 20 mins from the city/Singapore border and 35 mins from Legoland. On arrival, I was surprised to find how isolated... More

See 5 more reviews by colleenhamish for Johor Bahru

Dear colleenhamish, Greetings from Silka Johor Bahru. First and foremost, it is with regret that we note the inconveniences that you had encountered during your recent stay at our hotel. Our associates are duly trained to brief our guests about the Legoland Malaysia and Universal Studios Singapore packages and transportation services are available upon request at reasonable price, and flyers... More

volankaran

Singapore

“Teribble Hotel”

Reviewed April 15, 2013

Recently we stayed at Silka JB. The 1st impression is out, poor service at Front Desk. Nobody bother to answer the call. We reported to Front Desk Manager he could not bother to handle our complaint. We wonder does he ready to meet clients and assist in any way. Its seems like not confidence at all. The room is totally... More

Dear volankaran, Greetings from Silka Johor Bahru. Thank you for staying with us and taking the time to write your feedback on your recent stay. First and foremost, we are disheartened to learn that you had an unpleasant experience during your recent stay at our hotel and we would like to apologise for not meeting your expectations. We are constantly... More

John S

Senior Contributor

25 reviews

19 hotel reviews

Reviews in 15 cities

27 helpful votes

“Smooth As Silka”

Reviewed April 14, 2013 via mobile

It was my first stay at the place after it became Silka. I stayed here twice back in 2009 when it was still the Dorsett; the first time for two nights, the second time was for two weeks. Why I returned to this place when I could have gone elsewhere? Firstly, it is because of its location and relative proximity... More

Dear John S, Greetings from Silka Johor Bahru. Thank you for your continuous support and constructive feedback. We are very delighted to learn that you had a pleasant experience throughout your stay with us. Your thoughtful words certainly made our day when our sincere services are appreciated by cherished guests such as yourself. The management has taken note of the... More

37Mak

Kuala Lumpur, Malaysia

“Personal touch.”

Reviewed April 12, 2013

It was a family holiday for my wife, 5 year old boy and myself. Our sole purpose was to visit Legoland and The Little Big Club which also coincided with our anniversary. From the moment we checked in, we were received with big smiles and friendly staff including Mr. Fabian who got us specially checked into a lovely, newly refurbished... More

Dear 37Mak, Greetings from Silka Johor Bahru. Thank you for staying with us and taking the time to write your feedback on your recent stay. We are honoured that you and your family had a wonderful experience and truly appreciate your positive comments as we pride in our tagline, “You’ll never miss home”. I trust your family and you had... More

sathiaseelan

Singapore, Singapore

“Excellent Hotel”

Reviewed April 7, 2013

Everyone treated us with dignity and respect. The staff maintained a positive attitude with smile, lobby was beautiful, and the room was nice, spacious and clean. f&b staff for your excellent service .The food was good .and the place was very nice. We could see from day one that the hotel service has great quality, because of its comfortable and... More

Dear sathiaseelan, Greetings from Silka Johor Bahru. Thank you for staying with us during your recent visit to Johor Bahru. We are very pleased to learn that you had a delightful experience throughout your stay with us. We are constantly striving to improve the services provided to our guests as guests’ satisfaction is of the utmost importance to us. Once... More

HannyIrawan

Batam, Ouham, Central African Republic

“Terrible hotel”

Reviewed April 4, 2013

Terrible hotel....We have to waiting for 3 hours for Check in...So many people complaint...towel also not provide in our room...carpet very dirty.. Swimming pool far from my room... operators are also never answer the call for room service...

Dear HannyIrawan, Greetings from Silka Johor Bahru. Thank you for staying with us and taking the time to write your feedback on your recent stay. First and foremost, we are disheartened to learn that you had an unpleasant experience during your recent stay at our hotel and we would like to apologise for not meeting your expectations. We are in... More

Mahzan

“Smell bad carpet room”

Reviewed April 2, 2013 via mobile

The room smell bad from the carpet. The room not clean yet until I inform the housekeeping....I waiting for more than one hour. The shower is not really good and the water drop slow...The price is higher than what you get.

Dear Mahzan, Greetings from Silka Johor Bahru. First and foremost, it is with regret that we note the inconveniences that you had encountered during your recent stay at our hotel. We have duly noted your comments with regards to the carpet smell and we are in the midst of refurbishment to serve our guests better in the future. At Silka... More

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Silka Johor Bahru Hotel

Silka Johor Bahru

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