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Silka Johor Bahru

3.0 of 5 Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
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Silka Johor Bahru
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Silka Johor Bahru
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272 reviews from our community

Traveler rating
    23
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    82
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (34)
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Gym center only two equipment can be used and the rest of already broken, swimming pool share with Prima Apartment but good view, Car park sharing with Prima Apartment too so not very convenience, signature burger taste not bad in the hotel restaurant, Indian Front office manager good smiling greeting always but already highlight bathroom didn't clean well because basin... More 

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Shah Alam, Malaysia
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was my second stay, the services improved a lot from the first. Service in front office is excellent and so as the room, it's clean though. You guys would surely love this hotels environment, a little away from JB city's hustle and bustle.....

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel lack of signboard .we have to turn 2 times and make a call to the hotel to get the exact location...the parking is on the next building..room quite small and cant accomodate addtional mattress. The staff is super excelent and among the top friendly i ever encounters.i think all 5 star hotel should send their staff to this... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Boogiealong, Greetings from Silka Johor Bahru! We are glad that you had a great experience during your stay at our hotel and thank you for choosing Silka Johor Bahru as your preferred hotel. We hope to welcome you again soon! Warm regards, Shahrir Naelis Amir General Manager More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Came to this hotel to stay for two days based on a recommendation. Had an extremely bad experience as the staff was not willing to assist nor were they precise in their answers, overall their PR was very bad. I arrived early at about 13.30 and i was told i needed to wait till 14:00 to check in as it... More 

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Matthew-MY, Greetings from Silka Johor Bahru. Thank you for your valuable feedback and I would like to address this issue personally as it is below our hotel's standard. I would appreciate it if you could email may.mah@dorsett.com with your feedback and the management will address the issues immediately. Thank you. Warm regards, Shahrir Naelis Amir General Manager More 

MANCHESTER
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

great hotel and staff could not be more helpful. breakfast an evening meals good. Had buisness suite, great plenty of room (two rooms together complet with two full bathrooms comfey kingsize bed. Ideal base for touring about onle about 40mins from Singapore visited twice in the 8 day stay we had there. had afternoon tea in Raffles (food was superb).

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear STUART H, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We are glad that you had a memorable experience during your stay. We hope to welcome you again soon! Warm regards, Sharir Naelis Amir General Manager More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2014

Another business trip to Pasir Gudang and my colleague recommended me to this hotel. I booked the hotel a day before my trip through internet and to my surprise the room rate was so cheap ! I stayed for one day but unfortunately I did not have a good experience with it. The room size was OK but it was... More 

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear cylong168, Greetings from Silka Johor Bahru! Please allow me to apologise for the unfortunate incident you experienced during your stay with us. We thank you for your feedback and we strive to improve on our shortcomings to ensure our guests have a memorable stay with us. Thank you. Warm regards, Shahrir Naelis Amir General Manager More 

1 review
5 of 5 stars Reviewed November 3, 2014

I can say my stay is excellent since Mr. Francis Raymond Jacob - Asst. Front Office Manager handles all my preferences professionally and anticipate all my needs. All staff are friendly and warm. It was a great experienced and for sure I will be back. Thank you so much for making my stay a comfortable one.

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Rowell D, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time here. We are glad that you had a memorable experience throughout your stay with us. We hope to welcome you again soon! Warm regards, Shahrir Naelis Amir General Manager More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 17, 2014

New hotel but location not great and furniture feels old. King siZe bed was ok but bathroom was awful. Shower curtains (who does that nowadays??). In room dining comprised 1 item only- noodles. Room was very big but I didn't enjoy my stay. Very cheap tho so good if you are on a tight budget

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Lyanna T, Greetings from Silka Johor Bahru! Thank you for your valuable feedback and we strive to improve on our shortcomings to ensure our guests have a memorable stay with us. Warm regards, Shahrir Naelis Amir General Manager More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 16, 2014

This hotel is under the family of Dorsett, however it is a disappointment once you step into the lobby. First, the receptionist handling my check-in is not familiar with the process and it takes me half an hour to do the check-in. The room is smelly if the aircon is not switch on so it is recommended to request for... More 

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear HoWK, Thank you for staying at Silka Johor Bahru! First and foremost, please allow us to extend our apologies on the shortcomings you experienced during your stay with us. We strive to continuously improve to ensure our guests have a pleasant stay at our hotel. We hope to welcome you again to the hotel soon. Warm regards, Shahrir Naelis... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 3, 2014

The room is old. Air-con took a long while to cool. the only good thing is the bathroom. Shower & Basin taps looks clean and sparkling. Lunch and breakfast are terrible with little selection. Conference room is a walk from the hotel lobby(thru the carpark). Though it says free wifi, it doesn't work unless you get the wifi password from... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Rarebit_Ong, Thank you for staying at Silka Johor Bahru! We would like to assure you that we are continuously improving to ensure our guests have a pleasant stay at our hotel. We hope that we will welcome you to the hotel once again. Warm regards, Shahrir Naelis Amir General Manager More 

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Additional Information about Silka Johor Bahru

Address: Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Silka Johor Bahru 3*
Number of rooms: 252
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