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Silka Johor Bahru

3.0 of 5 Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
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Silka Johor Bahru
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Silka Johor Bahru
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275 reviews from our community

Traveler rating
    24
    122
    83
    26
    20
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41
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (34)
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    (74)
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Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived in JB quite late but we have already notified Agoda of the late checked in time. When we arrived there, there is only 1 staff at the reception. Room key system got problem so the hotel staff just used the master key to open. No other staff around at that time so the waiter at the cafe ushered us... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Hamiza H, Greetings from Silka Johor Bahru. First and foremost, please allow me to apologise for the unpleasant experience you had upon checking in to the hotel. The management will address the issues with the respective departments to ensure that something like this will not be repeated. We do hope the next time you check-in, your experience will be... More 

Kuching
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked via agoda and stayed 9-11 January for cousin's wedding at nearby Pekin Restaurant. Good: Quiet location. Lifts are fine and pretty easy to get to rooms. Comfortable and reasonably clean, though furnishing a bit old. Breakfast decent, did not try the pool. Friendly and helpful staff. Bad: Taxi can be an issue, but can use app like MyTeksi and... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear tunatonite, Greetings from Silka Maytower Kuala Lumpur! Thank you for choosing us as your preferred hotel during your time in Kuala Lumpur. We are glad that you had a good experience throughout your stay and we hope to welcome you again soon! Warm regards, Henry Loo General Manager More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 18, 2014

Gym center only two equipment can be used and the rest of already broken, swimming pool share with Prima Apartment but good view, Car park sharing with Prima Apartment too so not very convenience, signature burger taste not bad in the hotel restaurant, Indian Front office manager good smiling greeting always but already highlight bathroom didn't clean well because basin... More 

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear ABHulst, Greetings from Silka Johor Bahru. Thank you for your valuable feedback and please accept our sincerest apologies on the shortcomings you experienced during your stay with us. We have addressed the issues that you have highlighted with the related departments and we strive to ensure that we provide a memorable experience to our guests. Thank you and do... More 

1 review
5 of 5 stars Reviewed December 16, 2014 via mobile

Very polite staff at coffee house.. gud food for malaysian cuisine..even parking is a bit far but i feel the safety of a guest and vehicle is well taken gud care off from security dept cause alert to remind us to lock n check our car before leave.We feel secure and yes i will come again to stay here..

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Sharifahrahmah, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We are glad that you had a memorable experience with us and we hope to welcome you again soon! Happy New Year to you and your family! Warm regards, Shahrir Naelis Amis General Manager More 

Shah Alam, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

It was my second stay, the services improved a lot from the first. Service in front office is excellent and so as the room, it's clean though. You guys would surely love this hotels environment, a little away from JB city's hustle and bustle.....

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear brian_ince, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel and Welcome Back! We are glad that you had a great experience during your time with us. We strive to consistently make the necessary improvements to ensure our guests have a good stay at Silka Johor Bahru. We hope to welcome you again soon... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 13, 2014 via mobile

The hotel lack of signboard .we have to turn 2 times and make a call to the hotel to get the exact location...the parking is on the next building..room quite small and cant accomodate addtional mattress. The staff is super excelent and among the top friendly i ever encounters.i think all 5 star hotel should send their staff to this... More 

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Boogiealong, Greetings from Silka Johor Bahru! We are glad that you had a great experience during your stay at our hotel and thank you for choosing Silka Johor Bahru as your preferred hotel. We hope to welcome you again soon! Warm regards, Shahrir Naelis Amir General Manager More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 8, 2014

Came to this hotel to stay for two days based on a recommendation. Had an extremely bad experience as the staff was not willing to assist nor were they precise in their answers, overall their PR was very bad. I arrived early at about 13.30 and i was told i needed to wait till 14:00 to check in as it... More 

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SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Matthew-MY, Greetings from Silka Johor Bahru. Thank you for your valuable feedback and I would like to address this issue personally as it is below our hotel's standard. I would appreciate it if you could email may.mah@dorsett.com with your feedback and the management will address the issues immediately. Thank you. Warm regards, Shahrir Naelis Amir General Manager More 

MANCHESTER
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

great hotel and staff could not be more helpful. breakfast an evening meals good. Had buisness suite, great plenty of room (two rooms together complet with two full bathrooms comfey kingsize bed. Ideal base for touring about onle about 40mins from Singapore visited twice in the 8 day stay we had there. had afternoon tea in Raffles (food was superb).

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear STUART H, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time in Johor Bahru. We are glad that you had a memorable experience during your stay. We hope to welcome you again soon! Warm regards, Sharir Naelis Amir General Manager More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 7, 2014

Another business trip to Pasir Gudang and my colleague recommended me to this hotel. I booked the hotel a day before my trip through internet and to my surprise the room rate was so cheap ! I stayed for one day but unfortunately I did not have a good experience with it. The room size was OK but it was... More 

Was this review helpful? Yes 1
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear cylong168, Greetings from Silka Johor Bahru! Please allow me to apologise for the unfortunate incident you experienced during your stay with us. We thank you for your feedback and we strive to improve on our shortcomings to ensure our guests have a memorable stay with us. Thank you. Warm regards, Shahrir Naelis Amir General Manager More 

1 review
5 of 5 stars Reviewed November 3, 2014

I can say my stay is excellent since Mr. Francis Raymond Jacob - Asst. Front Office Manager handles all my preferences professionally and anticipate all my needs. All staff are friendly and warm. It was a great experienced and for sure I will be back. Thank you so much for making my stay a comfortable one.

Was this review helpful? Yes
SilkaHotelsMsia, General Manager at Silka Johor Bahru, responded to this review

Dear Rowell D, Greetings from Silka Johor Bahru! Thank you for choosing us as your preferred hotel during your time here. We are glad that you had a memorable experience throughout your stay with us. We hope to welcome you again soon! Warm regards, Shahrir Naelis Amir General Manager More 

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Additional Information about Silka Johor Bahru

Address: Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Silka Johor Bahru 3*
Number of rooms: 252
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