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All 77 Johor Bahru hotels

Silka Johor Bahru

3.0 of 5 Hotel   |   Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
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Ranked #41 of 77 Hotels in Johor Bahru
A recent review
3 of 5 stars Reviewed May 13, 2014
Chandrika82 Kuala Lumpur, Malaysia
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263 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 16, 2014

This hotel is under the family of Dorsett, however it is a disappointment once you step into the lobby. First, the receptionist handling my check-in is not familiar with the process and it takes me half an hour to do the check-in. The room is smelly if the aircon is not switch on so it is recommended to request for... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 3, 2014

The room is old. Air-con took a long while to cool. the only good thing is the bathroom. Shower & Basin taps looks clean and sparkling. Lunch and breakfast are terrible with little selection. Conference room is a walk from the hotel lobby(thru the carpark). Though it says free wifi, it doesn't work unless you get the wifi password from... More

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Rawang, Malaysia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed June 30, 2014

this hotel swimming pool is shared with the condominium next door as they dont owned one.we stayed here upon false information recieved and after chekin the children would like to go for a swim and here started the problem.we had to walk to the next door condo swimming and after a short dip a security man came shouting across the... More

Was this review helpful? Yes 2
GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear Mr tank-khoo Greetings from Silka Johor Bahru. First and foremost, I would like to apologize on the rude swimming pool Security personnel you faced during your stay with us. It have been address to the respective department personally. For future, the management will ensure that the experience you encountered will not be experience by the hotel other guests. For... More

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 13, 2014

Had some minor problems during check in. Despite booking for non smoking room, we were almost given a room on smoking floor. Lucky I checked. I had a business suite king facing the city view- which is more like facing a housing construction. At night, it was noisy with sound of traffic. Room smelled musty and I found a dead... More

Was this review helpful? Yes 1
GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear Chandrika82. Thank you for your time to write a comment on your recent stay with us. Your feedback is valuable to us for us to further improve on our shortcome. May I take this opportunity to say thank you to you once again and all of us here is looking forward to welcoming you back to Silka Johor Bahru... More

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 9, 2014

As a business traveller I spend at least 6 months out of a year in hotels and this one is by far one of the worst I have experienced worldwide, I have stayed here previously when it was known as the Dorset Hotel at which time it was average but it has to be said that at the moment it... More

Was this review helpful? Yes 1
GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear Kennymc82. Greetings from Silka Johor Bahru. Thank you for your time to write a comment about your recent stay with us and also pointing out the areas that the hotel need to improve. From time to time the hotel do have constant training programme for its associate to further improve on our level of service and efficiency to address... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 5, 2014

We stayed for days as our electricity at our area had a major service upgrade. Room: Just nice for two if op to standard room. Hot shower need to improve as it is only hot for a while. Food: need some new set of menus and not just the same local food such as lontong and noodles. Toast bread counter,... More

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GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear Priyaraj. Greetings from Silka Johor Bahru. We would like to thank you for the positive remarks on the hotel and also for pointing out areas that we need to improve. It is our fervent hope that the commendation will act as a motivational tool to our employees to further improve their level of service and efficiency while addressing guests'... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 30, 2014 via mobile

I stayed here with my family and when we want to check in the staff upgrade our room to a family suite . The staff is veryyy friendly.. Especially the chinese lady and the person who handle the carpark.. The room is very big and nice. The breakfast is also not bad. The only thing that i have a problem... More

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GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear Sharifah W. Greetings from Silka Johor Bahru. Thank you for your recent stay at Silka Johor Bahru and taking time to post your review on Tripadvisor. We would like to thank you for the positive remars on the hotel and also pointing out the areas that we need to improve. Once again, thank you and we look forward to... More

Penang Island, Malaysia
1 review
2 of 5 stars Reviewed March 20, 2014

Need to improve on booking system and service by front desk, not friendly staff at the reception area and service also slow. We booked hotel through online for 4 days, but on 3rd day hotel was asking whether we gonna extend our stay for one more day and keep on calling us on this matter! Asking for towel change on... More

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GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear mynameishoho. Greetings from Silka Johor Bahru. Thank you for taking the time to write a review about your stay experience with us. Feedback from guests is invaluable to us as it allows us to continually monitor and improve our service standard and systems to our guests and I sincerely thank you for your comments. May I take this opportunity... More

Kuala Lumpur, Malaysia
2 reviews
2 of 5 stars Reviewed February 2, 2014

As we all know, first impressions are really important! this is the first time that i'm coming here with my family. Firstly we booked this hotel 2 weeks ahead via online. We reached here on Feb 1 at around 1.30pm. Normally hotels check in time is around 2-2.30pm..So while we waited , my dad went in to inform on our... More

Was this review helpful? Yes
GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear t-sha1221 Greetings from Silka Johor Bahru. On behalf of the hotel, I would like to apologize on your experience encountered during your stay with us. We would also like to thank you for pointing out the areas that we need to improve on. It is because of guests like yourself that take the time and trouble to inform us... More

Shah Alam, Malaysia
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 21, 2014

Had a nice stay at this hotel. Nice, clean, and simple room with a huge bed and 4 pillows. Loved that they are not cheap on pillows. All the amenities in the room works well. However the bathroom needs cleaning and it looks old compared to the well furbish room. Breakfast was okay.. not much choice at breakfast. Overall it... More

Was this review helpful? Yes 3
GM_SilkaJohor, General Manager at Silka Johor Bahru, responded to this review

Dear travelfreak25625. Greetings from Silka Johor Bahru. We would like to thank you for the positive remarks on the hotel. It is our fervent hope that the commendation will act as a motivational tool to our assosciate to further improve our level of service and efficiency while addressing guests' needs and requests. Once again, thank you for your comments and... More

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Additional Information about Silka Johor Bahru

Address: Jalan Masai Lama | Mukim Plentong, Johor Bahru 81750, Malaysia (Formerly Dorsett Johor Hotel)
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range (Based on Average Rates): $
Hotel Class:3 star — Silka Johor Bahru 3*
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