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All 4 Kfardebian hotels

InterContinental Mzaar Mountain Resort & Spa

5.0 of 5 Hotel   |   Ouyoun El Simane, Kfardebian, Lebanon (Formerly InterContinental IC Mountain Resort & Spa Mzaar)
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InterContinental Mzaar Mountain Resort & Spa
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Ranked #2 of 4 hotels in Kfardebian
A recent review
5 of 5 stars reviewed 2 weeks ago
Michimou Beirut, Lebanon
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111 people have reviewed this hotel

Traveler rating
    27
    32
    22
    13
    17
See reviews for
36
32
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Beirut, Lebanon
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is truly a 5 star hotel. The location is breathtaking, there are enough activities to keep anyone busy, but more importantly the level of service of the front desk staff and managers was impeccable. The reception was warm and friendly, and the staff goes out of their way to make sure that each of their guests is satisfied. Bravo!... More

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Michele, Thank you very much for taking the time to convey your comments regarding your experience with us. I was glad to learn that you found InterContinental Mzaar to truly 5 stars hotel with enough activities to keep you busy, the level of service at the front desk and from managers and the staff's ability to anticipate guest needs.... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed in march 2014. we got upgraded to a room with a view on the ski slope. amazing view and very nice room (clean and warm). the pool is very nice, you can swim while looking at the snow outside. the staff are very friendly (reception, chef, etc). we booked an offer including room with breakfast and diner. food... More

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Maya-Leb, Thank you very much for taking the time to convey your comments regarding your experience with us. I was glad to learn that you enjoyed your upgraded to room with an amazing view on the ski slopes as well as warm and clean. I also appreciated that you enjoyed the pool, the staff friendliness and the food. This... More

Doha
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Comfortable rooms, good restaurants & great location for access to the slopes. Enjoyed relaxing in the pool after a day of skiing. The hot chocolate at the ground floor lounge was perfect & the cheese fondue was better than expected.

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Seyouri, Thank you very much for taking the time to convey your comments regarding your experience with us. I was glad to learn that you found InterContinental Mzaar to have comfortable rooms, good restaurants & great location for access to the slopes and that you enjoyed relaxing in the pool after a day of skiing. I was also pleased... More

Beirut, Lebanon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We planned a family weekend in the mountain and waited long for snowfall till it was forecasted by all weather websites in 15 days. At that time I called by phone to book rooms for 2 adults and 3 very young children, the reservation officer of the hotel informed me that they can provide us with one of their “family... More

Was this review helpful? Yes 1
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Antoinem, I really appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I was glad to learn that you appreciated the location of the hotel in front of the ski slopes.... More

Glasgow
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Me and my husband spent two nights in this fantastic hotel. After reading previous reviews we were a little hesitant however my husband is local and all the locals rate this hotel as the best. We we upgraded to a better room on arrival which is always a great start...we also booked a half board package which you can use... More

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Fishingqueen123, Thank you very much for taking the time to convey your comments regarding your experience with us. I was glad to learn that you found InterContinental Mzaar a great place, relaxing and fun with clean rooms, good and tasty dinner and breakfast as well as the gym, spa and pool. This is exactly the comments we like to... More

Amman, Jordan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2014

Friends and I booked for 2 nights. On arrival there was much confusion by the staff at reception. Half of us booked online through a much used and trusted site but for some reason breakfast was not included. After a discussion the hotel staff agreed to include breakfast. All good? No. On departure (we left a day early but THAT... More

Was this review helpful? Yes 2
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Wendsnz, I really appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I was glad to learn that you appreciated the bar & housekeeping staff. I am truly sorry our hotel... More

Beirut, Lebanon
Top Contributor
53 reviews 53 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 18, 2014

We came in for coffee and a desert over the weekend and were unpleasantly surprised by the level of service which we found very rude and unprofessional. We found waiters to be disrespectful, confused, and inefficient. Orders kept being mixed-up, small requests like a straw took forever, waiters kept providing irrational excuses to the different mistakes, and there was a... More

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Louayac, Thank you for providing us with a very considerate review in regards to your experience in Le Refuge Restaurant .I am sorry for the inconvenience the unacceptable service might have caused you. Your review will be used to reconsider improvements needed and while we understand that your restaurant experience was not 100% satisfactory, we hope you give us... More

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 14, 2014

Took the kids for a weekend getaway to Faraya. After a long day outdoors we passed by Le Refuge to have hot drinks and desserts and what a mistake it was. The service is at bet amateurish at worst rude. The waiters were completely overwhelmed and uninterested. We had to reorder multiple times for missing items and in some cases... More

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Lebmajor, Thank you for providing us with a very considerate review in regards to your experience in Le Refuge Restaurant .I am sorry for the inconvenience the unacceptable service might have caused you. Your review will be used to reconsider improvements needed and while we understand that your restaurant experience was not 100% satisfactory, we hope you give us... More

lebanon
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 27, 2014

It was in september 2012 .. We've been there for a week end , with a couple of friends . great place , clean rooms , good and tasty dinner , indoor pool , best various breakfast, everything ..... Relax and fun ..

Was this review helpful? Yes
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear Leylakoussa, Thank you very much for taking the time to convey your comments regarding your experience with us. I was glad to learn that you found InterContinental Mzaar a great place, relaxing and fun with clean rooms, good and tasty dinner and the best breakfast. This is exactly the comments we like to receive to make sure we have... More

Abuja, Nigeria
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 16, 2014

we stayed from 28 Dec to 02 Jan 2014. the 5 days were compulsory for this period. you can't book for less days. 1- the reception was nice and quickly checked in.Valet service was satisfactory.. 2- the room (family suite - room 103) looked ok. furniture and decoration needed renewal, although very clean and they make sure to clean it... More

Was this review helpful? Yes 1
Joost K, General Manager at InterContinental Mzaar Mountain Resort & Spa, responded to this review

Dear 961Elias, I really appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am glad to learn that you found the Reception nice and the check in quickly, the room very... More

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Additional Information about InterContinental Mzaar Mountain Resort & Spa

Also Known As:
Intercontinental Mzaar Mountain Hotel Kfardebian
Intercontinental Mzaar Mountain Hotel
Intercontinental Mzaar Mountain Resort And Spa
InterContinental Mzaar Mountain Resort & Spa Lebanon/Kfardebian
Address: Ouyoun El Simane, Kfardebian, Lebanon (Formerly InterContinental IC Mountain Resort & Spa Mzaar)
Phone Number:
Location: Lebanon > Mount Lebanon Governorate > Kfardebian
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Kfardebian
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Mzaar Mountain Resort & Spa 5*
Official Description (provided by the hotel):
Nestled amid the peaks of Mount Lebanon, InterContinental Mountain Resort & Spa, Mzaar is a family-friendly getaway offering year-round recreation. Skiing, snowmobiling, climbing, hiking, biking, rafting and ATV ing join a long list of sightseeing musts such as the Fagra ruins, the Jeita Grotto, the Phoenician temple and the famed Casino du Liban. ... more   less 
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