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Courtyard Kuwait City

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Al Shuhada Street, Dasman 15463, Kuwait
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Courtyard Kuwait City
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156 reviews from our community

Traveler rating
    68
    60
    23
    5
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was good, connected to a mall and close to AlHamra mall, rooms are clean and neat, breakfast was varied and most of staff were helpful and nice but I faced one problem with one of them when I checked in because of the online reservation price and that staff was very rude with attitude name Mohammed Basiony, didnt... More 

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Contributor
12 reviews 12 reviews
12 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I've spent over 4 months on and off at this hotel for work. Even though the 'Courtyard' brand is 4 stars, this hotel actually feels like 5 stars, especially for a horrid place like Kuwait. For instance: *Service: Excellent, from the breakfast staff to in-room requests, I get everything that I ask for. Everyone is there to help you with... More 

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London
Top Contributor
112 reviews 112 reviews
70 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

This a ok 4 star hotel. The lobby is grand and makes you think that you are in a 5*. However, the rooms are definitely 3-4*. Positive - comfortable beds, large room, good service, free WIFI, good breakfast, centrally located. Complimentary airport transfer. Negative - poor quality pillows, poor quality bathroom, smoking allowed in all communal areas of the hotel... More 

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Muhannad H, Resident Manager at Courtyard Kuwait City, responded to this review

Dear Anon100001 We appreciate you for taking the time to share your detailed review about your recent stay at the Courtyard By Marriott Kuwait on TripAdvisor. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may improve and... More 

Dubai, United Arab Emirates
Top Contributor
54 reviews 54 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice business hotel centrally located in Kuwait City. Hence very easy access if you have business to do in City. Nice and friendly staff. Clean rooms. All you expect from s business hotel. I like the common breakfast area. Seating is nice and somehow different. Food is fresh snd plenty in selection. Indian restaurant in second floor serves delicious Indian... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

I spent two days attending business meetings at the Courtyard and I really appreciated everything about this hotel. The morning coffee and the snacks offered during breaks. Lunch buffet had a wide selection too. The conference rooms were comfortable and access to the hotel is very easy since it is adjacent to the Raia shopping mall. It's a perfect hotel... More 

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UK
Top Contributor
160 reviews 160 reviews
56 hotel reviews
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is decent enough depending, of course, how long you are staying there. I went on a business trip and found a few days enough. I am a Marriott Elite member so my profile states non smoking room and I was pleased to find I was on a non smoking floor and I had a pass to the... More 

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Muhannad H, Resident Manager at Courtyard Kuwait City, responded to this review

Dear Lindyloo1 Thank you for taking the time to share your recent experience in the Courtyard By Marriott Kuwait on TripAdvisor. I’m happy to know that you have enjoyed our hotel overall experience and you considered the place as decent, also for making you feel appreciated as a Marriott Rewards member by recognizing your room preferences and offering you the... More 

Melbourne
Top Contributor
91 reviews 91 reviews
62 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 6 nights in a Standard room on the 5th floor overlooking Kuwait city. The room was reasonably sized with a nice comfortable (firm) bed. The internet was free and reasonably fast in the room, although slow in the Atrium (breakfast/restaurant) area. The staff were friendly and reasonably efficient, although it did take 3 requests to get a room... More 

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Muhannad H, Resident Manager at Courtyard Kuwait City, responded to this review

Dear caggsMelbourne Thank you for posting a comprehensive review about your recent stay at the Courtyard by Marriott Hotel Kuwait, I would like to thank you for your positive comments about our room, bed, and internet. Also appreciate your commendation about our staff efficiency, and please accept my apologies for the requests delay for the room directory, room service menu... More 

Muscat, Oman
Contributor
18 reviews 18 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for 3 nights for business reasons. The hotel overall is good for a four stay in Kuwait standards, however I found the room service bit odd as it starts servicing from 9:00 AM to 6:00 PM, so when I left my room at 10:00am and came back at 4:00pm it was still not serviced? On the... More 

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Muhannad H, Resident Manager at Courtyard Kuwait City, responded to this review

Dear Ibrahim I I would like to thank you for taking the time to share your experience on TripAdvisor about your recent stay at the Courtyard by Marriott Kuwait. Please accept my sincere apologies for the inconvenience you have encountered during your stay with us related to your room cleaning, I will look into the process and see what can... More 

Chennai (Madras), India
Top Contributor
50 reviews 50 reviews
34 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good standard Marriott type hotel. Buffet was pretty good, internet could have been better! The morning coffee should have been better, but wasn't. I had to send it back and get another one, but otherwise everything was fine. Stayed on a short trip, so can't comment about other amenities.

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Antalya, Turkey
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 11, 2015

Modern hotel with some of the best customer service I've experienced in my travels. From the reception to gym staff, they're all very courteous and polite with a surprisingly high standard of English. The suites are spacious and have a separate room for office work with a fax, scanner and printer. Complimentary business lounge was very nice too. Nice breakfast... More 

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