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Satao Elerai

Certificate of Excellence
80100, Kenya
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155 Reviews from our TripAdvisor Community

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Leicester, United Kingdom
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a wonderful place this is to stay at for our very last night in Kenya. We wanted something a little different and were certainly not disappointed. The staff were very friendly and welcoming during our entire stay. The rooms were tented lodges and again as many places work off generators. They were huge with a walk in bathroom, with... More 

Helpful?
Thank nikkirollins
Nairobi, Kenya
1 review
5 of 5 stars Reviewed 3 weeks ago

My 3 year old daughter and I stayed at Satao Elerai for two nights, and she is still talking about it and wants to go back! The lodge is beautifully built and set with the most beautiful views. The manager, Ryan, was incredible with my daughter, and an excellent host, I could not say more about him! The tents were... More 

Helpful?
Thank 19Lala86
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I simply had an amazing trip, brilliant loaction, sensational accomodation, awesome staff all came together to give me a once in a lifetime trip. To awaken under the mountains of Kilimanjaro, have fantastic game drives, and then relax with the team back at the lodge, great food, roaring fire and and nothing was too much trouble. I would suggest everyone... More 

Helpful?
1 Thank Lee B
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Another wonderful visit to Satao Elerai. Manager and staff so welcoming and catered to our every need. Lazy game drives around the conservancy, sundowners, great food and luxury tents - what more could you want. We will be back.

Helpful?
1 Thank pixiewixiewoo
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As everyone says in other reviews, great lodge, great staff, food is not bad with a chef who was helpful and eager to accommodate us with various options. I also had some of the best sleep I have ever had! A few challenges/issues 1. We were also checked into the Tent, when we had booked a Suite, someone else also... More 

Helpful?
Thank sxstraveller
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

From this camp you will see Kilimanjaro on one side and the Ambosseli National Park on the other side. This is an amazing camp with spacious and comfortable tents. Our tent had 3 comfortable beds in there. You don't even feel like you are in a tent because it is so big and you have real walls. The bathroom was... More 

Helpful?
1 Thank HappyExplorer222
Nairobi, Kenya
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 6, 2016

If you want to see elephant this is the national park to go. We stayed at this camp and it is beautiful however it is outside the park which approximately 3 to 5 to the main gate of the park. The morning view is awesome with Kilimanjaro if you are lucky as we are. Clear blue sky with the clear... More 

Helpful?
1 Thank charlenescuba
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 6, 2016

Satao Elerai is only a 4hr drive from Nairobi, where we live. As we had to work on the 31st we looked for a place where we could go with only a short drive to contend with to get away for the New Years eve break. Satao was the perfect choice with regards to the distance.We were also pleasantly suprised... More 

Helpful?
1 Thank Tim J
Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed January 6, 2016

Visited this lodge with family during Christmas break. We had great anticipation for a restful time. This became a cropper. First the 5 km access was in horrible condition. Then the accommodation. We were booked into cottages only to be checked in to a tent. No explanations from the manager whatsoever. Third was the room service: poor cleaning , not... More 

Helpful?
Thank allantheoutwardbound
Nairobi, Kenya
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 30, 2015

We booked for two couples with children to spend two nights. On arrival, the booking office had not stated the obvious need for double beds and cots. The manager declined to change the rooms stating that the camp had been booked by guests arriving the following day, we wondered which guests were more important... the ones physically present or the... More 

Helpful?
Thank trottingkenyan
Goosekenya, Owner at Satao Elerai, responded to this review

Thank you for your review and for the positive comments relating to the camp and its location. I am very sorry to hear your comments relating to service and since your review I have been working with the camp management to identify your booking and the reasoning for the problems mentioned. We have been back through our reservations and the... More 

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