I have stayed many times in this hotel on business as it is where my company choose to put me. Generally it is not that bad if you like the retro Soviet style, quaint photos of old cars from 40 years ago and the like. You will also experience the cold water and lack of heating at certain times of... More

Yes there was a problem with hot water (although hot showers are available downstairs in the sauna) but the rooms are clean and adequate. The views from the balcony make up for a lot. I found the staff helpful and efficient but it probably helped having a Russian speaker with me. Would definitely stay again.

I stayed in Alma-Ata waiting out a 15 hour layover. There was luke warm water and not much heat in the room. The bed had no top sheet or blanket and the pillowcase was threadbare. The fixtures in sink and tub were broken and the toilet seat came off in my hand. Sorry but a view of the mountains does... More

The hotel rooms are clean, but small. The TV set is 14'': you need binoculars to watch tv from bed!!! The bathroom is very small, with shower. Hot water shower is a privilege for the first ones who do it!!! If hot water is over, as it often happens,you have to wait till it is available again: hours !!! Fortunately... More

I’ve had to languish twice now in the Hotel Alma-Ata. Both for business and both disappointing. Post Russian in design, they've truly encapsulated the attitude as well. Most of the staff seemed disinterested to the point of arrogant with a grasp of only the faintest effort to understand or cater for the English language. The fountain out the front runs... More

The Hotel Alma-Ata is a typical Soviet-Style hotel. Somewhat grim, somewhat old, somewhat depressing. If you go for the bargain-basement price, you will get a room with no AC, threadbare carpeting, a few pieces of toilet paper, and if you're lucky, hot water that day. If you go for the "luxe" room at a higher price, it will be slightly... More

This hotel is inexpensive for the following reasons: the room I was in was very small, dirty, generally uncomfortable and smelled. Bedside lamp was broken, no hotel directory (information) in English, ran water for 20 minutes to get warm water, mini-bar is the only amenity (i.e., no tissues, only 1 roll of toilet paper in the room, sit bath with... More

This was for the first time I was in Kazakhstan and our company booked a standard room at the Alma-ata hotel as it was very close to our office - both centrally located I had lived 5 years in Russia some time ago , so I knew that for 200USD I couldnt expect the same what you get in Europe... More