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All 58 Almaty hotels

InterContinental Almaty Hotel

5.0 of 5 Hotel   |   Zheltoksan St., 181, Almaty 050000, Kazakhstan
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Ranked #4 of 58 Hotels in Almaty
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
FedeMoskve Moscow, Russia
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258 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moscow, Russia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Almaty Intercontinental is the kind of hotel that sprung up in the FSU in the early 90's, taking the best and the worst of the average Mid-West hotels that are so well depicted in "Up in the Air". shapeless, cement-glass monster building, well trained and polite stuff, awful room decor (who chooses it?! I'd be really curious to find... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay in our Hotel. We grateful to you for pointing out the breakfast and staff. All your kind comments regarding the room decor, smell in the corridor and pool are greatly appreciated and very important for us in... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a terrific hotel both the service and the facility. We were able to use the club level which had great food and wine. A great price/ performer and very near the action. We arrived in the early morning 3:00 AM and the front desk was sharp and on top of our every request. The work out facility was... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken... More

Moscow, Russia
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for two nights. The hotel is very good and comfortable. The location is perfect - city centre, Kok Tobe restaurants, museums and parks are reachable by walk. Breakfast is excellent with variety of dishes and drinks. Will recommend the hotel to colleagues.

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

Dallas, Texas
Top Contributor
218 reviews 218 reviews
145 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A top hotel (offering complimentary airport shuttle service) with excellent service and well-appointed rooms - definitely five-stars. My deluxe room had a nice sofa, marble bathroom, and all the necessary amenities. At check-in my Platinum status was recognized, and that gave me access to a room at the 8th floor with vista, a complimentary drink at the Sunset Bar (very... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Firstly, thank you for taking the time to submit your comments and review of your recent stay at InterContinental Almaty Hotel and for recommending us. It was indeed pleasing to read your description of our hotel and to know that we have fulfilled you needs and expectations. Thank you once again and I hope to have the opportunity... More

Colorado
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed here twice for work. The staff is well trained and unobtrusive. The hotel is quiet and lovely. The rooms were impeccable. Breakfast was outstanding. Excellent selection of local and international items. Lovely fresh fruits and juices. Easy walk to the residence, shopping plazas, and downtown. I ENJOYED this hotel

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again.... More

NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I looked at some of the reviews before I booked this place. I always stay in another hotel during my business trip, but this time I chose this hotel. I thought would be fine to sleep in and spend evening time in the lobby. Every lamp shade had mold in it, the bed cover was ripped, the sheets where soiled,... More

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intercontinenta... a, Manager at InterContinental Almaty Hotel, responded to this review

This review is suspicious and should be removed from the site. More

Lafayette, California
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We very much enjoyed our stay at this hotel, mostly due to the excellent service. After a week of trekking in the Tien Shan, any warm bed would have been welcome, but we very much appreciated the professional, high-quality service from all members of the staff. From the moment we were greeted upon our (late) arrival, to our departure all... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for pointing out our concierge and for rating our service as high quality and recommending us. Looking forward to welcome you... More

Top Contributor
57 reviews 57 reviews
56 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 9, 2014

The hotel is about 40 minutes away from the airport. The hotel used to be a former Turkish one, and it still feels like that rather than an IHG hotel. The staff was very courteous and helpful. The room was 4 star standard- nothing to mention. I ate several times in the hotel - the food was so so. But... More

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Your feedback is very important for us in our further improvement. Sincerely yours, Hakan Demirceken General Director More

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

Friends were staying at this hotel and said it was good. The outside is very imposing and impressive... large! Once you walk through the metal detector - which always goes off as you don't need to give over your bag for inspection or take anything out of your hands or pockets (not sure what the point of the machine is... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a feedback on TripAdvisor. All your kind comments are very important for us and greatly appreciated. We will be glad to welcome you at our Hotel. Sincerely yours, Hakan Demirceken General Director More

Almaty, Kazakhstan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

Very good hotel, although rooms might look a bit outdated. Service is really professional which is the most valuable thing, few issues I've had, had been resolved in the quickest way possible. Nice food, and the hotel itself is beautiful. Overall, it is an absolute 4 out of 5.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Also we are thankful to you for valuing our service quality. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More

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Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
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