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InterContinental Almaty Hotel

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Zheltoksan St., 181, Almaty 050000, Kazakhstan
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1 room 1 guest
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InterContinental Almaty Hotel
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335 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (60)
  • Jun-Aug only
    (113)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (62)
All months
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel has a very nice open atrium-style lobby. The staff were very welcoming & they seem genuinely happy to welcome you to Almaty. The hotel is on the edge of town but most bars/ cafes & restaurants are within walking distance of about 20/30 mins. The hotel has a number of restaurants with the outdoor bar & restaurant being... More 

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Seattle, Washington
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is probably one of the top Intercontinental hotels I have stayed at in the world. As a platinum member, I have come to expect the utmost service. This hotel delivered that and more. First of all the General Director Mr. Hakan Demirceken, did an excellent job of welcoming me and my status. My room was arranged with the best... More 

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, . First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. We are delighted to note that you enjoyed our gym, spa, room and reception as well as the... More 

Bangkok
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The wall between the room was too thin. We got woken up by the guests next door arrived at 2am and have hot sex and talked a lot. It's a funny experience. Very impressed by the imported carpets shop under the hotel indeed!

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We highly appreciate your comments which are very important for us in the further improvement of our performance. We look forward for an opportunity of welcoming you back again during your next visits to Almaty, Kazakhstan. Sincerely yours, Hakan Demirceken General Director More 

Colorado Springs, Colorado
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 29, 2015

After having worked with the Kazakh military in austere conditions in the field for two weeks, having the opportunity to stay two nights in the Almaty Intercontinental was almost dream-like. The staff is professional and courteous, the accommodations and amenities are top shelf, and the dining experience is excellent with a particularly notable breakfast/ brunch. The internet was incredibly fast... More 

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director More 

Almaty, Kazakhstan
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 25, 2015

It is a classical Business hotel. Good rooms for conferences. Big Space lobby and a good garden for sitting outside in the hot summer season. The spa is for Almaty perspective also quiet good. The rooms are big and comfortable so overall a good hotel to stay in Almaty

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

Istanbul, Turkey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 24, 2015

Nice hotel, very friendly and very helpful staff. But for me, perfect mattress and pillow. First time after years I have no back and neck pain. I use one of the best brand ( they use space technology) but I realize I live in earth😄. Breakfast and dinner buffet was delicious

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely... More 

İstanbul, Türkiye
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 20, 2015

Probably the best hotel in Almaty. In fact i might have rated 5, however, there are some improvement areas that really need to be addressed. The rooms are quite large and comfortable, although the furniture is old and sometimes tired off. Cleaning should definitely improve as last 3 times I stayed, two times the rooms were not clean as it... More 

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by Room Cleaning service. We highly appreciate your comments which are very important for us in further improvement of our performance. We look... More 

Buckingham, United Kingdom
Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed July 18, 2015

Large old fashioned luxurious hotel. Clean... But out dated... Expensive... But lack of choice here won't help that. Indoor pool, well equipped gym- busy!!! Outdoor BBQ...outside bar. But then it's 24 at night!! Polite staff- not much English ( but then I do t speak the local lingo either!!) all in all an ok place... Nothing amazing...

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us. We are looking forward to welcoming you back at the InterContinental... More 

Moscow, Russia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed July 2, 2015

I stayed at the Intercontinental-Almaty in June 2015 for five days on business. Very nice staff, excellent breakfast buffet and clean/comfortable rooms. They have a pretty good gym as well with indoor pool. I used the pool for swimming as its decent size for a few laps. Good service and friendly staff! Will stay again upon my return to Almaty... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel and for recommending us. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the... More 

Brighton
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015

Been here a couple of nights. The rear restaurant is a bbq style and the food was great. Pool in indoor which is a shame in the summer months but have been in Almaty in the winter and you realise why. Hotel is walking distance to the shops and you can take a long historic walk through town. Will be... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. We are very happy to note that you enjoyed the food in Tennis Bar Restaurant. We look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director More 

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