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InterContinental Almaty Hotel

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Zheltoksan St., 181, Almaty 050000, Kazakhstan
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InterContinental Almaty Hotel
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InterContinental Almaty Hotel
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327 Reviews from our TripAdvisor Community

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Traveler rating
    169
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Dutch first
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
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  • Mar-May only
    (60)
  • Jun-Aug only
    (107)
  • Sep-Nov only
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Almaty, Kazakhstan
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is a classical Business hotel. Good rooms for conferences. Big Space lobby and a good garden for sitting outside in the hot summer season. The spa is for Almaty perspective also quiet good. The rooms are big and comfortable so overall a good hotel to stay in Almaty

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

Istanbul, Turkey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, very friendly and very helpful staff. But for me, perfect mattress and pillow. First time after years I have no back and neck pain. I use one of the best brand ( they use space technology) but I realize I live in earth😄. Breakfast and dinner buffet was delicious

Was this review helpful? Yes 1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely... More 

İstanbul, Türkiye
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Probably the best hotel in Almaty. In fact i might have rated 5, however, there are some improvement areas that really need to be addressed. The rooms are quite large and comfortable, although the furniture is old and sometimes tired off. Cleaning should definitely improve as last 3 times I stayed, two times the rooms were not clean as it... More 

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by Room Cleaning service. We highly appreciate your comments which are very important for us in further improvement of our performance. We look... More 

Buckingham, United Kingdom
Level Contributor
188 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 1 week ago

Large old fashioned luxurious hotel. Clean... But out dated... Expensive... But lack of choice here won't help that. Indoor pool, well equipped gym- busy!!! Outdoor BBQ...outside bar. But then it's 24 at night!! Polite staff- not much English ( but then I do t speak the local lingo either!!) all in all an ok place... Nothing amazing...

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us. We are looking forward to welcoming you back at the InterContinental... More 

Moscow, Russia
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Intercontinental-Almaty in June 2015 for five days on business. Very nice staff, excellent breakfast buffet and clean/comfortable rooms. They have a pretty good gym as well with indoor pool. I used the pool for swimming as its decent size for a few laps. Good service and friendly staff! Will stay again upon my return to Almaty... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel and for recommending us. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the... More 

Brighton
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015

Been here a couple of nights. The rear restaurant is a bbq style and the food was great. Pool in indoor which is a shame in the summer months but have been in Almaty in the winter and you realise why. Hotel is walking distance to the shops and you can take a long historic walk through town. Will be... More 

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. We are very happy to note that you enjoyed the food in Tennis Bar Restaurant. We look forward to welcoming you back again. Sincerely yours, Hakan Demirceken General Director More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 9, 2015

Nice hotel but very expensive food - GBP30 for buffet breakfast - evening meals expensive too. Website states complimentary airport shuttle for all intl flight - but not for BA!! A/C in room does not go lower than 22 degrees. Despite being a platinum member I was not offered a room upgrade.

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We highly appreciate your comments which are very important for us in the further improvement of our performance. We look forward for an opportunity of welcoming you back again during your next visits to Almaty, Kazakhstan. Sincerely yours, Hakan Demirceken General Director More 

Harrisonburg, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

Stayed here while traveling for work. Food (room service, at the bar and in the lobby) was quite pricey. The concierge and other front desk staff was very helpful with suggestions for places to go and restaurants to try. It was a bit hard to get a taxi, but the hotel staff took care of it for us. Stayed near... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for pointing out Concierge and Front Desk staff. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Dubai, United Arab Emirates
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 2, 2015

Best ever for years, the service level, cleanliness and the food quality always good, never disappointed. The Turkish Restaurant Bosphorus had best food in town. I love sitting in the lobby since it is nicely decorated and service is very good. I stayed in suite which has executive club access, highly recommend. Whenever I go to Almaty, I stay at... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken... More 

Tel Aviv, Israel
2 reviews
4 of 5 stars Reviewed June 1, 2015 via mobile

I recently visited Kazakhstan on business and stayed at various hotels around the country. The Intercontinental was found in another class! The rooms are extremely well equipped and spacious and modern. The hotel itself is warm and very accommodating on visitors. The gardens around the hotel is simply beautiful and the views of the Alps breathtaking! I will return soon... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours, Hakan Demirceken... More 

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