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All 58 Almaty hotels

InterContinental Almaty Hotel

5.0 of 5 Hotel   |   Zheltoksan St., 181, Almaty 050000, Kazakhstan
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91%
Ranked #4 of 58 Hotels in Almaty
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
i_wanna_sleep Moscow, Russia
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252 reviews from our community

Traveler rating
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    17
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Moscow, Russia
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel for two nights. The hotel is very good and comfortable. The location is perfect - city centre, Kok Tobe restaurants, museums and parks are reachable by walk. Breakfast is excellent with variety of dishes and drinks. Will recommend the hotel to colleagues.

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

Dallas, Texas
Top Contributor
218 reviews 218 reviews
145 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed 1 week ago

A top hotel (offering complimentary airport shuttle service) with excellent service and well-appointed rooms - definitely five-stars. My deluxe room had a nice sofa, marble bathroom, and all the necessary amenities. At check-in my Platinum status was recognized, and that gave me access to a room at the 8th floor with vista, a complimentary drink at the Sunset Bar (very... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Firstly, thank you for taking the time to submit your comments and review of your recent stay at InterContinental Almaty Hotel and for recommending us. It was indeed pleasing to read your description of our hotel and to know that we have fulfilled you needs and expectations. Thank you once again and I hope to have the opportunity... More

Colorado
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here twice for work. The staff is well trained and unobtrusive. The hotel is quiet and lovely. The rooms were impeccable. Breakfast was outstanding. Excellent selection of local and international items. Lovely fresh fruits and juices. Easy walk to the residence, shopping plazas, and downtown. I ENJOYED this hotel

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again.... More

NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I looked at some of the reviews before I booked this place. I always stay in another hotel during my business trip, but this time I chose this hotel. I thought would be fine to sleep in and spend evening time in the lobby. Every lamp shade had mold in it, the bed cover was ripped, the sheets where soiled,... More

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intercontinenta... a, Manager at InterContinental Almaty Hotel, responded to this review

This review is suspicious and should be removed from the site. More

Lafayette, California
Reviewer
4 reviews 4 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We very much enjoyed our stay at this hotel, mostly due to the excellent service. After a week of trekking in the Tien Shan, any warm bed would have been welcome, but we very much appreciated the professional, high-quality service from all members of the staff. From the moment we were greeted upon our (late) arrival, to our departure all... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for pointing out our concierge and for rating our service as high quality and recommending us. Looking forward to welcome you... More

Top Contributor
57 reviews 57 reviews
56 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed August 9, 2014

The hotel is about 40 minutes away from the airport. The hotel used to be a former Turkish one, and it still feels like that rather than an IHG hotel. The staff was very courteous and helpful. The room was 4 star standard- nothing to mention. I ate several times in the hotel - the food was so so. But... More

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Your feedback is very important for us in our further improvement. Sincerely yours, Hakan Demirceken General Director More

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 5, 2014 via mobile

Friends were staying at this hotel and said it was good. The outside is very imposing and impressive... large! Once you walk through the metal detector - which always goes off as you don't need to give over your bag for inspection or take anything out of your hands or pockets (not sure what the point of the machine is... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a feedback on TripAdvisor. All your kind comments are very important for us and greatly appreciated. We will be glad to welcome you at our Hotel. Sincerely yours, Hakan Demirceken General Director More

Almaty, Kazakhstan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2014

Very good hotel, although rooms might look a bit outdated. Service is really professional which is the most valuable thing, few issues I've had, had been resolved in the quickest way possible. Nice food, and the hotel itself is beautiful. Overall, it is an absolute 4 out of 5.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Also we are thankful to you for valuing our service quality. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 30, 2014

Excellent hotel. Clean rooms, good staff who do their very best to communicate in English with customers. Food is good, breakfast a nice selection with Omelette cooked to order. Garden BBQ is nice with fresh meat and seafood BBQ'd for you. Rooms are very well appointed, and large compared to other hotels I've stayed in. Would recommend for a stay... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. Your comments will be shared with our employees. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan... More

Beckenham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 27, 2014

Stayed in the hotel for a few nights. The In house restaurants were excellent fresh meat and Seafood on the buffet, cooked fresh. For the limited sightseeing in the area this hotel is walking distance to all main attractions. The staff were friendly and all spoke some English. Soft drinks are expensive so be warned.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

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Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
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