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All 58 Almaty hotels

InterContinental Almaty Hotel

5.0 of 5 Hotel   |   Zheltoksan St., 181, Almaty 050000, Kazakhstan
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Ranked #4 of 58 hotels in Almaty
Certificate of Excellence 2014
A recent review
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246 people have reviewed this hotel

Traveler rating
    125
    99
    17
    4
    1
See reviews for
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179
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Top Contributor
56 reviews 56 reviews
55 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is about 40 minutes away from the airport. The hotel used to be a former Turkish one, and it still feels like that rather than an IHG hotel. The staff was very courteous and helpful. The room was 4 star standard- nothing to mention. I ate several times in the hotel - the food was so so. But... More

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Your feedback is very important for us in our further improvement. Sincerely yours, Hakan Demirceken General Director More

Melbourne, Australia
Top Contributor
62 reviews 62 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Friends were staying at this hotel and said it was good. The outside is very imposing and impressive... large! Once you walk through the metal detector - which always goes off as you don't need to give over your bag for inspection or take anything out of your hands or pockets (not sure what the point of the machine is... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a feedback on TripAdvisor. All your kind comments are very important for us and greatly appreciated. We will be glad to welcome you at our Hotel. Sincerely yours, Hakan Demirceken General Director More

Almaty, Kazakhstan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good hotel, although rooms might look a bit outdated. Service is really professional which is the most valuable thing, few issues I've had, had been resolved in the quickest way possible. Nice food, and the hotel itself is beautiful. Overall, it is an absolute 4 out of 5.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. Also we are thankful to you for valuing our service quality. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent hotel. Clean rooms, good staff who do their very best to communicate in English with customers. Food is good, breakfast a nice selection with Omelette cooked to order. Garden BBQ is nice with fresh meat and seafood BBQ'd for you. Rooms are very well appointed, and large compared to other hotels I've stayed in. Would recommend for a stay... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. Your comments will be shared with our employees. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan... More

Beckenham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 27, 2014

Stayed in the hotel for a few nights. The In house restaurants were excellent fresh meat and Seafood on the buffet, cooked fresh. For the limited sightseeing in the area this hotel is walking distance to all main attractions. The staff were friendly and all spoke some English. Soft drinks are expensive so be warned.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

Columbia, Maryland
Top Contributor
165 reviews 165 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 25, 2014

No complaints at all - from the minute we walked in, we were welcomed and greeted warmly and this continued throughout our 8 day stay. The rooms are large and well-maintained and I really must commend the staff for their five-star service. The breakfast buffet was more than adequate and I especially enjoyed the selection of great local honey. My... More

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More

Purrmerend
Top Contributor
129 reviews 129 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 22, 2014

This large hotel still has a small feeling. The rooms are comfy, the staff helpfull and if you want to relax, there is a large garden at the back of the hotel. The only downpoint is the lack of a outdoor swimmingpool. Do take the BBQ in teh summetime!

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,... More

Top Contributor
69 reviews 69 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

One of the top hotels of Almaty, Intercontinental offers a good deal Pros: - overall nice building, with excellent rooms of comfortable setup and high qaulity materials - great sleep - good location, one can even walk to relevant places - great, kind service, absolutely five star - gat fitness, good spa, although the later is more for kids than... More

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us in the further improvement. We are looking forward to welcoming you... More

Stockholm, Sweden
Contributor
19 reviews 19 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 7, 2014

Probably the best hotel in town. Big, airy and safe. Large, clean and modern rooms. Very helpful staff. Excellent breakfast buffet with all you could possibly wish for, The hotel is surrounded by a rather large green area. During our stay the breakfast lounge was renovated so we enjoyed breakfast outside on the nice terrace with beautiful mountain views. Not... More

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for sharing your experience and recommending us here on TripAdvisor. I was very happy to read such a delightful feedback which is very much appreciated. We are so glad to see you touched on all the points we pride ourselves on. I hope you will be back soon and give us the opportunity to provide you... More

Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 29, 2014

Have not been to the country in 6 years, but this is still a nice hotel - rooms, breakfast, spa, location. Liked the service as well (definitely improved, since my last visit a long time ago). Will definitely go back, if my travels bring me to Kazakhstan again.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

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Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Almaty Hotel 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Almaty #4 Luxury Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 
Number of rooms
277

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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