We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Almaty Hotel

5.0 of 5 Zheltoksan St., 181, Almaty 050000, Kazakhstan
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
InterContinental Almaty Hotel
Professional photos View all
Browse nearby
InterContinental Almaty Hotel
Write a Review

287 reviews from our community

Traveler rating
    151
    111
    20
    4
    1
See reviews for
7
22
20
208
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (287)
  • Mar-May only
    (47)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (53)
All months
Olen
Top Contributor
69 reviews 69 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is a good hotel, but not always up to the standards of other Intercontinental Hotels I stayed in. The location is good and I agree with other reviews. The service is up to standards and the staff is doing everything to give a great service. Rooms are OK however not always cleaned thoroughly. There were crumbs on the floor... More 

Was this review helpful? Yes
Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely hotell with great staff.Always there to greet you with a smile ,ready to assist.Room and food expensive as expected,but thats the case in all 5 star hotels.Highly recommended.I liked the food served at the bars more than the Asia Cafe.Room service nice as well.

Was this review helpful? Yes
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I haven't been there since 2011 and must say the hotel has changed! But it hasn't become better! I normally booked club rooms and used the lounge for some client meetings. I like this place on 10th floor as it's quite and cozy. BUT! I was disappointed when I saw the lounge! dust on the glass shelves, dirty glassware, really... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at InterContinental Almaty Hotel. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate your comments about Club Lounge. The necessary actions will be taken to avoid such... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

for Stange reason this Hotel has the highest popularity when searching for Hotels in Almaty. It is actually a good Hotel with good service by all means. The Hotel Location is simply perfect You are across the road from many major attractions and International restaurants the area is Very safe over there . The building from outside is attractive it... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely... More 

Zeytinburnu, Istanbul, Turkey
Contributor
16 reviews 16 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is close to city center and some shopping mall. Front side of room has mountain view. Breakfast is just perfect staff can speak english and turkish russian very well so they are always trying to help you if you cant find a place for dinner you can try a restourant in lobby . And on the breakfast you can... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,... More 

Almaty, Kazakhstan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 24, 2014

Last night had a wonderful experience of having the Christmas Eve at Belvedere Restaurant of Intercontinental Hotel Almaty. Haute cuisine by German chef. Nice ambience of classic Christmas in Almaty. Live music. Excellent service by Anel the waiter. Everything was good. I can highly recommend. Thank you got this great evening.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback and for recommending us. We are so happy to know that you enjoyed Christmas Eve in Belvedere Restaurant. Thank you for pointing out Anel waitress. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director More 

Ashkhabad
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 24, 2014

Stayed for 3 nights on a business trip. You can really feel the quality. The staff is well-trained and pleasant. My room was spacious & comfortable. Wi-Fi works perfectly well everywhere. Pretty good fitness area. Breakfast is excellent.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor and recommending us. We are so happy to see you touched on all the points we pride ourselves on. We hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General... More 

Manchester
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 4, 2014

Visited this hotel end of October 2014. It was a business trip so Didn't have much time to spend in the hotel but was an absolute delight and pleasure . It's very central , I had a double room so it was huge !!! And beautiful , The spa was fantastic actually with few options of hot baths ex... And... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We highly appreciate your comments which are very important for us in the further improvement of our performance. We look forward for an opportunity of welcoming you back again during your next visits to Almaty, Kazakhstan. Sincerely yours, Hakan Demirceken General Director More 

ATHENS
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 17, 2014

Stayed for two nights during a business trip. Rooms with plenty of space, nice bed, but the room had less light than needed .(electricity) staff proffesional and helpfull.The loc is ok but not very close to the center.(never understood where exactly the center was) The exec floor ok to relax and drink beers. Not cheap but reasonable.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general. We highly appreciate your comments about room lighting which are very important for us in further improvement. We look forward for an opportunity of welcoming you back again during your next visits... More 

LONDON
Top Contributor
72 reviews 72 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 16, 2014

I can't believe I have not written a review of this hotel before. I first stayed here in 1998 and 16 years later the consistency shows through.It has always been the businessman's first choice of hotels as it holds many conferences. Rooms are comfortable and quite well appointed. Internet throughout works well and is complimentary. Breakfast buffet is wide ranging... More 

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference and for your loyalty. I was very happy to read such a delightful feedback which is very much appreciated. I hope you will be back soon and give us the opportunity to provide you the great service again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental Almaty Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, IHG, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your InterContinental Almaty Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (15)
Viewed
View from room (12)
Viewed
Bathroom (5)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Business center/function rooms (2)
Viewed
Dining (5)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay