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InterContinental Almaty Hotel

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Zheltoksan St., 181, Almaty 050000, Kazakhstan
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1 room 1 adult
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InterContinental Almaty Hotel
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360 Reviews from our TripAdvisor Community

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Greater London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The location is great, staff friendly and rooms a very generous size. It might not be the newest hotel in town, but lacks nothing the other hotels have to offer. Close enough to to Dostyk and Furmanov if you wish to seek food away from the hotel. I've tried all the 5 star hotels in Almaty but always end up... More 

Helpful?
Thank paul1860london
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Firstly, thank you for taking the time to submit your comments and review of your recent stay at InterContinental Almaty Hotel and for recommending us. I was delighted to know that we have fulfilled your needs and expectations. We will be glad to provide you with the great service again. Sincerely yours, Hakan Demirceken General Director More 

Astana, Astana, Kazakhstan
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love the view from the windows facing the mountains. This is a very good if slightly grandiose hotel overall. InterContinental quality rooms, very friendly staff, great service, little presents when you are a returning guest. If you have a platinum card or purchase a day pass, the business lounge upstairs is great. Breakfast is fantastic. Good sauna, pool, gym.... More 

Helpful?
Thank Darya B
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. We sincerely appreciate your comments about Lobby Bar and restaurants which are very important for us. Looking forward to welcoming you back again in the near future. Sincerely... More 

Cambridge, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent spa area (Turkish sauna, sauna, swimming pool), very good restaurants (the main one and the Bosphorus), excellent service. Not exactly central but with good public transport links to downtown Almaty and to the airport. Breakfast is very good.

Helpful?
Thank Alexander P
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel. I sincerely appreciate your feedback. We are so happy to see you touched on all the points we pride ourselves on. We hope you will be back soon and give us the opportunity to provide you with the great service again. Sincerely... More 

Level Contributor
266 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Where do I start with this hotel. There are good and not so good sides to this hotel. The staff is partly very nice and friendly and partly not so customer minded. The room service was very friendly and also fast, also the dry cleaners, extremely good and quick. When I went to the gym, on the first day of... More 

Helpful?
Thank Jeropa67
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us in the further improvement. We would like to assure you that... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

whoever travels to Almaty does not do it usually without a good reason. Here Borat would never had understood his stay in the elevator as his final arrival in the room nevertheless it is a nice view thru the lifts glas on the lobby. A warm welcome at the reception, the room is always ready before 14.00 and even before... More 

Helpful?
Thank Jacob L
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

KY
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here on business fairly frequently. This is a very nice, safe hotel. The staff is very friendly and multi-lingual. The wifi works well, the food and drink is excellent, and the breakfast buffet is top quality. I really have no issues, the facilities are very nice. If I end up in Almaty, this is a great place to... More 

Helpful?
Thank thekubiaks
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a great review of our hotel on Tripadvisor. I sincerely appreciate your feedback. I am so happy to see that you enjoyed your stay in our Hotel. We hope you will be back soon and give us the opportunity to provide you the great service again. Sincerely yours,... More 

Shanghai
Level Contributor
85 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at InterContinental Almaty for a friend's wedding. The hotel is in very good condition though not brand new. The room matches the standard for 5-star hotels in other parts of the world. It's located right next to the republic square. It's not the most conveniently located hotel in terms of sightseeing and it requires some walk to get... More 

Helpful?
Thank lvwei1123
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your comment on Tripadvisor. We are very pleased to know you have enjoyed your stay with us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

5 star hotel located in the heart of Almaty and close to modern downtown. Hotel has key facilities of 5 star hotel. Personell is very kind and food is very delicious. 5min walk to Almaly underground trade center and 30min drive to Shymbulak ski resort. Good for family and business trips.

Helpful?
Thank Sardorkhon
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

Seattle, Washington
Level Contributor
221 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed December 25, 2015

The hotel is pretty well located and the rooms are definitely a good size. I am an Ambassador and the Ambassador treatment was good - though it was the first time that I was upgraded to a Club floor as an Ambassador but then told I could NOT use the Club lounge - that was a little weird. The room... More 

Helpful?
Thank DAL504
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated and very important for us in the further improvement. We are looking forward to welcoming you back at the InterContinental hotel during your next visits to Almaty, Kazakhstan.... More 

Terrassa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 24, 2015

The hotel is really nice. The room is spacious and includes all the things needed. The staff is very kind. The airport is around 30 minutes by taxi to the hotel. The price was not cheap, but he service was really good.

Helpful?
Thank adridskd
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

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