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All 53 Almaty hotels

InterContinental Almaty Hotel

5.0 of 5 Hotel   |   Zheltoksan str. 181, Almaty 050000, Kazakhstan
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Ranked #2 of 53 hotels in Almaty
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 7, 2014
Ron B Denver, Colorado
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207 people have reviewed this hotel

Traveler rating
    108
    78
    16
    4
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
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English first
Denver, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

I used the Intercontinental Almaty Hotel as my reward when en route between the US and Petropavlovsk, Kazakhstan. After spending six weeks in a modest hotel in Petropavlovsk, the Intercontinental provided a secure transit point with limo service to and from the airport, perimeter security and the most comfortable bed that I had slept on in weeks. I could eat... More

Was this review helpful? Yes 1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director More

Ucieda & Washington
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 14, 2014

Somewhere else this might seem like quite an ordinary hotel, in Almaty it seems pretty extraordinary . Nicely run, good food (variety of choices as well as quality), pleasant service and the rooms not in the greatest shape but nice and comfortable enough.

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel and for recommending us on Tripadvisor. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back , hopefully in the near future. Sincerely yours, Hakan Demirceken General... More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 7, 2014

This was my second stay at the InterContinental Almaty and once again I enjoyed my stay while on vacation with family and friends. We had a Junior Suite which was nice as we had access to the InterContinental Club during our stay. We enjoyed the free happy hour here every night of our stay and it was a good place... More

Was this review helpful? Yes 2
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We are very happy to know that you enjoyed your stay in our hotel. Thank you once again and I hope to have the opportunity of welcoming you back... More

Ithaca, New York
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 1, 2014

Great hotel to start what was to be a two week trip in the region. Needed a good night's sleep after the trans_atlantic flight and transfers in Europe. Great beds, quality breakfasts, spotty internet access but the Executive center made up for that.

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. I sincerely appreciate your feedback. We will improve Internet service in our Hotel. We hope you will be back soon and give us the opportunity to provide you with the complete service. Sincerely yours, Hakan Demirceken General Director More

Blackpool, United Kingdom
Top Contributor
82 reviews 82 reviews
48 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed December 31, 2013

I recently spent 2 nights here and arranged for the hotel car to collect me at the airport. I arrived very early at the hotel, after an overnight flight, and was quickly advised that my room was ready, five and half hours before scheduled check in time. The check in process was friendly, smooth and efficient and I was quickly... More

Was this review helpful? Yes 1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. It was indeed pleasing to read your description of our hotel and to know that you have enjoyed your stay. Thank you once again and I hope to have... More

Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2013

We recently stayed at this wonderful facility. First stay was one night upon arrival in Kazakhstan which gave us a good opportunity to unwind and get caught up on the 11 hour time difference from home. 10 days later after our tour of the mountains we returned for a 2 night stay and got to further experience this wonderful gem... More

Was this review helpful? Yes 1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing such a delightful review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Also we would like to thank you for rating our hotel as one of the best and recommending us. Looking forward to welcome you back again.... More

Budapest, Hungary
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2013

I stayed at the Hotel Intercontinental in Almaty 3 nigths in the end of November. We arrived by plain Turkish Airlines from istambul to Almaty in morning 07.00. So we must to pay to the hotel additional 150 USD for the early chek-in. It was not the best for the first opinion. The first room ( N623) I received in... More

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intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Mr. Hidvegi, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have mentioned the staff friendliness at the reception as well as at the restaurants. We would like to apologize for any inconveniences caused by accommodating you in front of the elevator and for Air-conditioner malfunction. We highly... More

Charlestown, Nevis
Top Contributor
62 reviews 62 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 30, 2013

I stayed at the Hotel Intercontinental in Almaty, Kazakhstan last week. It is located within walking distance of the President's Palace and the Museum of Kazakh Nations. It is a great hotel, the rooms are very spacious, the breakfast in morning offers a whole lot of choice between hot, cold, Western and Asian style meals. The staff is very friendly... More

Was this review helpful? Yes 1
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. We also appreciate your comments about the internet. We will take necessary actions to improve the internet connection. I hope that we will have the pleasure of welcoming... More

Perth, Australia
Top Contributor
87 reviews 87 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 22, 2013

Rooms are nice. Hotel is well maintained. Like Almaty in general, it is expensive. Service is good to fair but never bad. If your staying in Almaty this is a great option upscale and comfortable. The breakfast Buffett is nice was included and worth it for me.

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More

Paris, France
Top Contributor
472 reviews 472 reviews
77 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed November 21, 2013

Probably in another rcitunit would have just scored 3 out of 5 rating but, to be fair, the choice is very limited in Almaty so inspite of a bit oldish interior and perfectible service itis still one of the best in town. Nice view of mountains if you get a right room and great breakfest make it almost a pleasant... More

Was this review helpful? Yes
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for writing your comment and recommending us on Tripadvisor. We are very pleased to know you have enjoyed your stay. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More

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Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan str. 181, Almaty 050000, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 53 hotels in Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Official Description (provided by the hotel):
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 
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