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4.0 of 5 Hotel   |   Gogolya St., 73 | corner of Kunaeva St., Almaty 50004, Kazakhstan
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Otrar
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25%
Ranked #29 of 58 hotels in Almaty
A recent review
3 of 5 stars Reviewed May 7, 2014
Philosophical London, United Kingdom
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  • Reviews (36)
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36 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 7, 2014

It all depends on your point of view. If you want a Western style hotel with staff who are polite, speak English, understand the concept of customer service and try and make you welcome - then perhaps the Otrar is not for you. On the other hand if you want a taste of old Soviet Union style command economics, where... More

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Lautrec, France
Top Contributor
123 reviews 123 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 6, 2013

Stayed here for a couple of nights, Rooms a bit tired looking but fully functioning and relatively clean. Bathrooms were fine better than expected. Did not spend a lot of time in the hotel as it is close to Zenkov's Cathedral as yje park is just across the road. It is also only a couple of blocak from the "Green... More

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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 9, 2013

I have never thought that I would land in Kazakhstan before. But since I have a purpose to go there, I decided to go and see the country. Based on an advice from a friend I booked Otrar Hotel in Almaty which is near by to the place of her sister's house. The hotel location is superb. Near to the... More

Was this review helpful? Yes 2
Palm Springs, California
Top Contributor
192 reviews 192 reviews
48 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed June 3, 2013

When your travel planner suggests that you should stay in a Soviet Style Hotel (in any of the Stans) run away and find a new travel planner. Nothing associated with the word Soviet had or has style. This dump, puts on a good front on the main floor, but what awaits you in the rooms is discomfort dulled by poor... More

Was this review helpful? Yes 4
Greifensee
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 20, 2013

The hotel is (still) an old Soviet Union hotel in the true sense of the word: overpriced, small rooms still using run-down original Soviet furniture. Well, some things die very slowly. Anyhow: to be fair, there are also some good things: I found the breakfast buffet not so bad, most members of the staff were friendly and helpful, and the... More

Was this review helpful? Yes 1
Darwin
Top Contributor
144 reviews 144 reviews
121 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed May 13, 2013

The hotel is in an excellent location across from Panfilov Park. We had a room overlooking the park & spires of the cathedral & mountains which was lovely. The hotel has a great feel about it & the good breakfast was enjoyed under the massive chandelier in the dining room. The rooms are a reasonable size with TV, fridge &... More

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Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 9, 2013

I stayed at this hotel on March 2013. My expectations are not too high for this old Soviet looking hotel. But this hotel is less than my expectations. Negatives: Small room, breakfast is not good, very very very expensive. Positive: Wireless internet in everywhere, clean rooms, good location.

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Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 2, 2012

First of all I should say that you should review a hotel by the standards you should expect for that country and not by what you would expect from a hotel in a European capital. That said I stayed several nights in this hotel as I rested on my round the worls motorcycle trip and found it very pleasant. Yes... More

Was this review helpful? Yes 2
Gloucester, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 18, 2012

A very 1950's style hotel firmly fixed in a past era. It certainly requires a comprehensive make over in order to bring it into the realms of a four star hotel. This does not include just the decor but also the staff who could start by smiling. There is a bar/coffee bar in the reception area but the variety of... More

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Moscow, Moscow City, Russia
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 12, 2012

First of all - do not believe in "4 stars" grade of this hotel! I would give it maximum 2... Central location is the only plus of this hotel, the rest is ugly... Interior, starting from the main entrance, lobby, restaurant, up to the room's furniture reminds Old Soviet times - nothing's changed since that moment. Receptionists are so much... More

Was this review helpful? Yes 1
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Additional Information about Otrar

Address: Gogolya St., 73 | corner of Kunaeva St., Almaty 50004, Kazakhstan
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Otrar 4*
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27 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style
#11 Luxury Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
The hotel is located in the downtown Almaty, near to a park zone, business and shopping centers, at a distance of 5 minutes from "Акбота"-entertainment park & city zoo, 20 minutes from the airport and 5 minutes from railway station. From windows of hotel you may enjoy the perfect panorama of Zailijski Alatau mountains in combination of the Museum of musical instruments and golden domes of Zenkov Cathedral. ... more   less 
Number of rooms
161

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