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4.0 of 5 Hotel   |   Gogolya St., 73 | corner of Kunaeva St., Almaty 50004, Kazakhstan
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Ranked #34 of 58 Hotels in Almaty
A recent review
3 of 5 stars Reviewed May 7, 2014
Philosophical London, United Kingdom
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37 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Japanese first
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  • Spanish first
  • Any
English first
London, United Kingdom
18 reviews 18 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 7, 2014

It all depends on your point of view. If you want a Western style hotel with staff who are polite, speak English, understand the concept of customer service and try and make you welcome - then perhaps the Otrar is not for you. On the other hand if you want a taste of old Soviet Union style command economics, where... More

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Lautrec, France
Top Contributor
123 reviews 123 reviews
37 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed December 6, 2013

Stayed here for a couple of nights, Rooms a bit tired looking but fully functioning and relatively clean. Bathrooms were fine better than expected. Did not spend a lot of time in the hotel as it is close to Zenkov's Cathedral as yje park is just across the road. It is also only a couple of blocak from the "Green... More

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Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 9, 2013

I have never thought that I would land in Kazakhstan before. But since I have a purpose to go there, I decided to go and see the country. Based on an advice from a friend I booked Otrar Hotel in Almaty which is near by to the place of her sister's house. The hotel location is superb. Near to the... More

Was this review helpful? Yes 2
Palm Springs, California
Top Contributor
206 reviews 206 reviews
51 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed June 3, 2013

When your travel planner suggests that you should stay in a Soviet Style Hotel (in any of the Stans) run away and find a new travel planner. Nothing associated with the word Soviet had or has style. This dump, puts on a good front on the main floor, but what awaits you in the rooms is discomfort dulled by poor... More

Was this review helpful? Yes 4
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed May 20, 2013

The hotel is (still) an old Soviet Union hotel in the true sense of the word: overpriced, small rooms still using run-down original Soviet furniture. Well, some things die very slowly. Anyhow: to be fair, there are also some good things: I found the breakfast buffet not so bad, most members of the staff were friendly and helpful, and the... More

Was this review helpful? Yes 1
Top Contributor
147 reviews 147 reviews
124 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed May 13, 2013

The hotel is in an excellent location across from Panfilov Park. We had a room overlooking the park & spires of the cathedral & mountains which was lovely. The hotel has a great feel about it & the good breakfast was enjoyed under the massive chandelier in the dining room. The rooms are a reasonable size with TV, fridge &... More

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Istanbul, Turkey
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed April 9, 2013

I stayed at this hotel on March 2013. My expectations are not too high for this old Soviet looking hotel. But this hotel is less than my expectations. Negatives: Small room, breakfast is not good, very very very expensive. Positive: Wireless internet in everywhere, clean rooms, good location.

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Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 2, 2012

First of all I should say that you should review a hotel by the standards you should expect for that country and not by what you would expect from a hotel in a European capital. That said I stayed several nights in this hotel as I rested on my round the worls motorcycle trip and found it very pleasant. Yes... More

Was this review helpful? Yes 2
Gloucester, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 18, 2012

A very 1950's style hotel firmly fixed in a past era. It certainly requires a comprehensive make over in order to bring it into the realms of a four star hotel. This does not include just the decor but also the staff who could start by smiling. There is a bar/coffee bar in the reception area but the variety of... More

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Moscow, Moscow City, Russia
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 12, 2012

First of all - do not believe in "4 stars" grade of this hotel! I would give it maximum 2... Central location is the only plus of this hotel, the rest is ugly... Interior, starting from the main entrance, lobby, restaurant, up to the room's furniture reminds Old Soviet times - nothing's changed since that moment. Receptionists are so much... More

Was this review helpful? Yes 1
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Additional Information about Otrar

Address: Gogolya St., 73 | corner of Kunaeva St., Almaty 50004, Kazakhstan
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Otrar 4*
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