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All 58 Almaty hotels

Best Eastern Astana International Hotel

113 Baitursynov Street, Almaty 480072, Kazakhstan
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33%
Ranked #39 of 58 hotels in Almaty
A recent review
4 of 5 stars Reviewed November 27, 2013
Guest080 Lansing, Michigan
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  • Reviews (30)
  • Photos (15)
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30 people have reviewed this hotel

Traveler rating
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    8
    1
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 21, 2013

I stayed at this hotel twice on a recent business trip (booked by local colleagues). It is very old and shabby and seriously in need of a décor and furniture overhaul - all very dated. Plugs are falling out of the walls and do not look that safe. On my second visit, was allocated a twin room where the twin... More

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Lansing, Michigan
Top Contributor
64 reviews 64 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 27, 2013

Our room was nice but very small. The restaurant is spacious and served a good buffet breakfast. We also had supper there, and it was good. The room and the restaurant was clean. Looks like a safe neighborhood.

Was this review helpful? Yes 1
Karlsruhe, Deutschland
Top Contributor
120 reviews 120 reviews
70 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed November 1, 2013

The hotel, as usual was booked by my partner here in Kazakhstan. It is clean - no complaints there, but that is probably all the positive I can say. My room was rather small, with terrible beds with only a woolen blanket on ti and everything has a certain 80s-style to it. Mini Bar was empty but still on check-out... More

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Athens, Greece
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 25, 2013

This is a very average hotel. Rooms are clean and generaly ok and staff are polite. Breakfast is not always good with small selection of food. Restaurant for lunch and dinner is a very bad joke. Terrible food, very expensive and totally not worth the money. Languages in Kazakhstan are Kazakh and Russian and it is almost impossible to find... More

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Kuala lampur
Top Contributor
65 reviews 65 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed November 27, 2012

Typical dry and emotionless hosptitality of Soviet era can be best seen in this place. Avoid to stay in this hotel and find many better places in Almaty. I stayed here one month before I moved into my own apartment and find it not a nicest place in town. If you like call girsl they will knock your door or... More

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Seoul
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 23, 2012

Stayed only one night here, and it was forgettable. The only redeeming factor was an eager staff and the cheap rate. The rooms are dated and smell. The bathroom was tiny and the water came out hot and cold. I recommend spending the extra money and going to a nicer place, which I will do next time I'm in Almaty

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 6, 2012

Stayed for 3 nights while on business. Rooms were clean and comfortable enough. Room service was good quality, as was the breakfast and 'business lunch' in the cafe. Free wifi in room, however you have to change your computers dns settings to get it to connect. I didn't find this a problem as I have a lot of experience with... More

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San Jose, California
Top Contributor
79 reviews 79 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 16, 2012

Our tour company booked us in this hotel and our expectations were not high...but after staying here 3 nights our impression was quite different. The hotel was built in Soviet times and is not in the "newest" part of the city but the area is fine and located next to the sports arena. The current management has implement the best... More

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Sacramento, California
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed September 13, 2012

Positives include: friendly, helpful staff; good wifi in lobby, location near major shopping mall, robe/slippers and nice towels. Negatives include NO hot water, limited food selection, limited bar service. I do think a 4 star hotel should have hot water.

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?
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 6, 2012

I stayed in the Hotel Astana for three weekend between the 9 and 29th of June as a weekend retreat from business. The hotel was booked for by my company and it came reccomended by people who had used it previously. As mentioned in previous reviews the hotel is clean and the standard of housekeeping is generally good. Where the... More

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Additional Information about Best Eastern Astana International Hotel

Address: 113 Baitursynov Street, Almaty 480072, Kazakhstan
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa
Hotel Style
#9 Spa Hotel in Almaty
Number of rooms
114

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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