We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   Zheltoksan St., 121, Almaty 50000, Kazakhstan
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
You added Ambassador to your Saves list
Ranked #21 of 63 Hotels in Almaty
A recent review
3 of 5 stars Reviewed May 7, 2014
Veronika K Fuerth, Germany
Write a Review

34 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Fuerth, Germany
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2014

I spent there three weeks and liked it not too much. The staff speaks relatively good english, the breakfast is quite ok. The rooms have a good size but I didn't like the one I had first - it was at the street side and was very noisy! In general you can say that you hear lots of things you... More 

Was this review helpful? Yes
Arnhem, Gelderland, Netherlands
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 16, 2014 via mobile

Stayed here for 2 nights and it's fine. Got a deal through booking.com so I think I paid about 100 euros, and that price is fair. Staff speak English and are helpful enough. It is quite old and dated, but I didn't care. Could hear a party going on next door and it sounded like someone was enjoying it.

Was this review helpful? Yes
Top Contributor
213 reviews 213 reviews
61 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 26, 2013

If this hotel matches your location's purposes, you can use it for stay in almaaty. Looks like privatefamily hotel. The restaurant on 1st floor is opened all day long, offering food by reasonable price. Staff in reception is very friendly and helpfull. Rooms are very big. In geheral hotel is very primitive

Was this review helpful? Yes 1
Pavia, Italy
Top Contributor
94 reviews 94 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed October 12, 2012

this hotel is located at 15 minutes by walk in between the republic square and the main almaty's park (the hotel is in the middle of this attractions). it look the tipycal business hotel with an antique style given by low lights and quite dark furniture. it's comfortable but with some details no so good as like the price let... More 

Was this review helpful? Yes 1
Manchester, United Kingdom
Top Contributor
190 reviews 190 reviews
32 hotel reviews
611 helpful votes 611 helpful votes
3 of 5 stars Reviewed August 17, 2012

I was the Project Manager for refurbishment project of this hotel in 2002. It is a very old building which was a Soviet Hotel before the breakdown but the building is still quite strong. Some of the rooms are are very small and some of the bigger but no standardized size. Have some connected rooms as well. No good fitness... More 

Was this review helpful? Yes 5
Chicago, Illinois
Top Contributor
69 reviews 69 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 3, 2012

Low quality place. It is lacking maintenance all over the place. The staff does not grasp the concept of privacy, they entered into my room 3 times while I was having nap (trying to adjust to 11 hours of time zone difference) to check minibar consumption, and two other things that while spoke in Kazak I didn;t get. Staff does... More 

Was this review helpful? Yes 1
Batumi, Georgia
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 18, 2011

well, in general there are not too many options of high quality accommodation and prices are really high for the provided service in Almaty. If you're looking for a swimming pool, gym and other luxury, this is not your place, otherwise it's all right. Especially, staff is great - very helpful and friendly.

Was this review helpful? Yes 1
Beverwijk, The Netherlands
Top Contributor
99 reviews 99 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed December 10, 2011 via mobile

I've just asked my booking agent to find me another place next time. This hotel is not for me. The rooms are okay in size, but the beds are hard, the curtains don't close properly and the shower will only fit kids. But the worst is the noise. The front rooms have the traffic and subsequent smell, the back rooms... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 21, 2011

Reading a previous review 'you get what you pay for', I am not even sure about that statement! Its not at all worth the money I'm paying (120 USD). I would not recommend staying here unless you're not bothered by noise or drab interiors. I am staying here for business and was booked in automatically by the visiting office here... More 

Was this review helpful? Yes
Glasgow, United Kingdom
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2011

Average price, not 4 star, internet only works in foyer, helpful staff , room fine, breakfast good. local bar across the road full of characters, Price reasonable for Almaty, forget the stars you get what you pay for, no more and no less. I'd stay there again.

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ambassador? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ambassador

Address: Zheltoksan St., 121, Almaty 50000, Kazakhstan
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ambassador 4*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Despegar.com, TripOnline SA and Odigeo so you can book your Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Hotel Almaty
Hotel Style:
#11 Luxury Hotel in Almaty

38 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (27)
Bathroom (2)
Room/suite (8)
View from room (3)
Hotel & grounds (9)
Other (5)

Management photos: Courtesy of the property manager

All management photos (11)
Dining (1)
Room/suite (1)
Hotel & grounds (3)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay