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All 58 Almaty hotels

Rahat Palace Hotel

Akademika Satpayeva Ave., 29/6, Almaty 050040 , Kazakhstan
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Rahat Palace Hotel
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52%
Ranked #14 of 58 hotels in Almaty
A recent review
3 of 5 stars reviewed 2 weeks ago
Aarij B Edmonton, Canada
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59 people have reviewed this hotel

Traveler rating
    6
    25
    22
    6
    0
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Families
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2
2
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Edmonton, Canada
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 4 nights at Rahat Place as part of a delegation. I was told that it used to be Hyatt Regency and was one of the first 5 start hotels in Almaty.. However, it now shows its age.. The lobby area and the reception are pretty good, but it is the rooms that need to be upgraded.. Definitely the... More

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Toulouse, France
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has all I needed. conveniently located, good internet for free throughout the hotel, excellent quality of food. Very helpful receptionists, the rooms are very well appointed even if they start to age a bit, and extremely clean. was told they would renovate soon ! great to hear as a modern room and this level of service will go... More

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KY
Top Contributor
62 reviews 62 reviews
33 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was surprised by this hotel. It's clean, everything works, internet is good, breakfast is very good, and the staff is friendly and tries hard. The room is nice enough but not 5 stars. The rooms are in the window for new tv's, carpet and drapes but what is in there now is fine. The security at the hotel is... More

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Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review here on Tripadvisor. We are very glad that you enjoyed your stay and particular breakfast, internet and security. At the same time we appreciate your constructive comments on some points where we can still become better. We are looking forward to welcoming you back. Sincerely, Slava Massalitin Acting... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In 2003 we spent a week here. It was beyond expectations with food and service. My husband says never forgot the apple studle and coffee. It's 2014 and we booked at the Rahat Palace once again, Although the negative reviews made me nervous. We arrived last night. Just as beautiful as 11years ago with the newly created yurt bar. Smiling... More

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Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, We would first of all like to thank you for taking your time to share the experience of Rahat Palace Hotel during your most recent stay. We sincerely appreciate your continued patronage and loyalty to our hotel. In the meantime we were happy to know that you have enjoyed your stay with us. It would be a pleasure... More

Moscow, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 5, 2014

Here on business for an extended stay arranged by the company. For the advertised price it's way overpriced - Marriott Ritz Carlton is ten times the hotel for the same price. BUT, for the contract rate my company has, it's a fair deal. Rooms are spacious and acceptable. But, the floor carpet is just a thin covering over the concrete-... More

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Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, Thank you for taking your time and writing review here on TripAdvisor. We greatly appreciate your kind words about our restaurants, food and personnel. It is always nice to know that guests found our services and prices fair as these are definitely two important aspects while selecting a hotel. Your comments regarding floor carpet are well noted. We... More

torino
Top Contributor
87 reviews 87 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

The hotel is not bad but nothing that would you make think of a five stars hotel. Breakfast is rich and good, dinner is acceptable. The service reminds a lot of the Soviet Union. Kind of rigid, definitely slow even if kind. My room was nice, though no view and too noisy to open the window, so you're compelled to... More

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Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for submitting your review on Tripadvisor with regards to your stay with us. We were pleased to know that breakfast, Internet and room cleanliness were up to your expectations. We certainly appreciate your feedback regarding service and room facilities, as it is very important for us in the... More

Middletown, Maryland, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2014

I spent a 6 week business trip here and I have to say overall it wasn't bad at all. The hotel and my room was clean. The housekeeping came in twice a day to ensure all was well. I never had an issue with the reception and they were very polite and checked me in and out quickly. One of... More

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Slava M, Manager at Rahat Palace Hotel, responded to this review

Dear Guest, We sincerely appreciate your finding the time to share your comments on Tripadvisor. It is always a great pleasure to have such a nice feedback which tells us that our people are doing their utmost to meet guest’s expectations. Thanking you once again for choosing our hotel, we look forward to welcoming you back. Sincerely, Slava Massalitin Acting... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 25, 2014

Stayed from 22nd to 25th without any great experience. Looking from the previous reviews of the hotel had asked for a higher floor facing the lovely mountains of Al Maty upon check-in. Was assured that the room allotted was as requested. Disappointment strikes you when you see tower buildings through your window since the room is facing the opposite direction.... More

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Travelers are raving about these Almaty hotels

Gibraltar
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed November 13, 2013

I had the pleasure of staying at the Rahat Palace Hotel in Almaty. The hotel is clean and well looked after, the reception is very efficient and polite. My room was large and very comfortable and breakfast had a wide range of choice and quality. As for the restaurants, I ate in the bar and had room service but didn't... More

Was this review helpful? Yes 1
Istanbul, Turkey
Top Contributor
89 reviews 89 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 23, 2013

It is not a five star hotel, but comfortable, clean and reasonable price. Location is also close to everywhere in the city by car. Breakfast is not serving large variety, but anyway.. After midnight you couldn't find anybody in reception, be careful :)

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Additional Information about Rahat Palace Hotel

Address: Akademika Satpayeva Ave., 29/6, Almaty 050040 , Kazakhstan
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Almaty
Number of rooms
285

Questions & Answers

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1 question
26 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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