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Rixos Almaty

5.0 of 5 Seifullina Ave., 506, Almaty 050012, Kazakhstan
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Certificate of Excellence 2014
Rixos Almaty
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Rixos Almaty
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223 reviews from our community

Traveler rating
    114
    82
    20
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rixos Almaty
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Amsterdam, The Netherlands
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 28, 2013

Stayed several times in this hotel and loved it. The building is huge and to me bit over the top (very high ceiling, statues etc) but the staff is very helpful and friendly, the restaurant is ok (had breakfast and dinners), the Spa very relaxing and nicely designed. Only negative point is the music from the lobby in the evening.... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging in Almaty. Thank you for your comments about our overall hotel service in Trip advisor. We greatly appreciate your kind words about our hotel and its... More 

Almaty
2 reviews
5 of 5 stars Reviewed November 18, 2013

It was great stay. Could work for business and leisure. Great spa with four kinds of sauna. Big swimming pool. The Lobby Atrium is immense, a lot of light and good food. Live music on evenings. The only things the outside parking is small but if you stay they provide the place in the garage which is big. The rooms... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for having taken the time to share the experience of Rixos Almaty during your weekend stay. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. Your comments have been shared with our Team members accordingly and we are looking forward to... More 

Calcutta, West Bengal, India
1 review
5 of 5 stars Reviewed November 3, 2013

Stayed 3 days in March for a business trip. It is the place to stay in Almaty. Nice location with easy access to the CBD. Plenty of space with brilliant lobby. Beautiful view of the snow capped Altai range from the room.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our... More 

Mumbai, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2013

Being Almaty capital of Kazaksthan it is going to be good and then i picked up this Hotel Rixos for my 2 days stay on business trip. Review of the hotel is amazing the lobby is too good. also had reached at time when there was disney festival in hotel. The rooms are clean and beautiful. Staff here is very... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly... More 

Almaty, Kazakhstan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 11, 2013

Super friendly and helpful staff (who really go out of their way to help with special requests). Really good location (and right next to a lovely park). Great facilities and function rooms/spaces (including fabulous lobby and great summer terrace) and seems to be the 'go to place' in Almaty for special events. Great pool and gym and spa/sauna/banya. Rooms are... More 

Was this review helpful? Yes 1
Makhmut Z, Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, thank you very much indeed for the interest shown to Rixos Almaty. We truly appreciate your time and value your comments left at TripAdvisor.com We are glad that you had a comfortable stay with us at Rixos Almaty Hotel.  Thank you for appreciating hospitality and courtesy of our staff, hotel accommodation and facilities. It greatly... More 

Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2013

This Hotel was recommended by business partner. I have stay two night in Oct. All were very good! The lobby well organized for any kinds of meetings, coffee drinking or weekend dinner. Staff is friendly. I want to thank the staff for hospitality and and for their accuracy in the doing of guest requests. Definitely I would recommend this Hotel... More 

Was this review helpful? Yes
Makhmut Z, Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for having taken the time to share the experience of Rixos Almaty during your two nights stay. We have read your kind words of appreciation and would like to thank you for sharing them. Your appraisal is what motivates our team most to provide excellent service every day. We look forward to welcoming you... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2013

My stay at the Rixos Almaty included 4 nights, 2 conferences, and a visit to the spa. The courteous front desk was very helpful with airport transfers and quickly resolved my issues with my keycard. The room wasn't very big, but the furnishings were very luxurious. The rainfall shower was amazing, and the huge jacuzzi tub was very relaxing after... More 

Was this review helpful? Yes
Makhmut Z, Manager at Rixos Almaty, responded to this review

Dear Guest, It is always a pleasure to read about satisfied guests and at the same time we are very thankful to get your honest opinion about some points where we still can become better. We will definitely bear in mind your constructive comments and would like to say thank you for sharing it with us. And, do hope it... More 

Bishkek, Kırgızistan
Top Contributor
79 reviews 79 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 2, 2013

The exterior of the hotel fascinates you at the first glance. But once you enter, it's a lot better. The atrium is perfectly designed, the acoustics is so good that the lobby area is quite. The rooms are quite if you keep the sliding windows shut :) The prices are between 250-450$ which is really good comparing to locally owned,... More 

Was this review helpful? Yes
Makhmut Z, Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Almaty Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Best Regards, Makhmut Zharimbetov Rooms and... More 

Delhi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 28, 2013

After staying for two nights at Rixos Astana, our delegation was put up at Rixos Almaty from 10th to 12th Sep 13. The basic architecture of both the hotels is same. The staff at Almaty was friendly. However unlike Astana, they took a surety of 50000 tenge from our credit cards to complete check-in. The money was refunded to card... More 

Was this review helpful? Yes
Makhmut Z, Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for your feedback of our property. It is good to know you were pleased with our hotel service, spa and breakfast buffet. We strive to provide the best possible experience and it is always great to hear from our guests on how we are doing. We hope to have the honor of serving you again in... More 

Gouda, The Netherlands
Top Contributor
72 reviews 72 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 23, 2013

The spa facilities are a ''dream'... The are not only beautiful, but also well equipped. Staff is very friendly and service minded and speak all good English. The atrium is well decorated, with comfortable lounge furniture; this is great place to share a drink. Good quality food on the terrace and the breakfast buffet is excellent too.

Was this review helpful? Yes
Makhmut Z, General Manager at Rixos Almaty, responded to this review

Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Rixos Almaty Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Spa Center and in general in the overall the hotel. Your comments... More 

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Additional Information about Rixos Almaty

Address: Seifullina Ave., 506, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 238
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#2 Spa Hotel in Almaty
#3 Business Hotel in Almaty
#4 Luxury Hotel in Almaty

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