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Rixos Almaty

Travelers' Choice award winner
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Seifullina Ave., 506, Almaty 050012, Kazakhstan
Best prices for: 1 room 1 guest
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Rixos Almaty
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Rixos Almaty
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250 reviews from our community

Traveler rating
    136
    87
    20
    5
    2
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12
7
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201
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Belmont-sur-Lausanne, Switzerland
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice enough hotel but a brilliant, probably one of the best oriental Spas in Central Asia. Brilliant decor, huge choice of hammams, saunas, steam rooms and more and a very friendly, competent crew for all kinds of treatments! Compliment! The hotel is nice too, great breakfast but a little lonely in the evenings as the action in town is... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hote, definitely worth the money. Very good rooms, enjoy the jacuzzy every day of my stay. Breakfast very nice, lots of choices. Staff very friendly. Honestly, nothing to add to the bad side of Rixos. Stayed here 2 times and next my trip will stay only and only here!

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for the interest shown to Rixos Almaty Hotel. We are so excited to hear that you had comfortable stay with us! Your comments are a continuous inspiration to our team to work harder every day. We would love to have the pleasure of seeing you as a regular guest. Best Regards, Ibrahim Celik... More 

Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 20, 2015

Rixos Almaty is really well decorated, big, elegant and comfortable hotel. Hotel offers every need for a business trip: exchange office, visa service, shopping alternatives, gym, free wi-fi everywhere, nice spots for dinner and lunch in the hotel. If you are there for a business trip and busy with meetings and work, you can find nice food and drink offers... More 

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taken the time to write a review about our hotel, we truly appreciate your feedback and comments. We are glad to read that our surroundings contributed to a luxurious atmosphere, the rooms are indeed well equipped and we are delighted to read that it made your stay with us comfortable. Again thank you for your... More 

Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed March 18, 2015

Spent a long weekend in this luxurious hotel. Excellent rooms in a really impressive building, with a unique lobby/atrium. Service generally very good, particularly from the reception staff, doorman and cleaners. Sometimes a little slow in the restaurant, and not all the restaurant staff were fluent in English.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. We are so pleased you enjoyed your stay with us here at Rixos Almaty and you found our staff to be friendly and helpful. Your appraisal is what motivates our team most to provide excellent service every day. And, thank you for letting us know where we... More 

Paris, Ile-de-France, France
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

everything is excellent. Very Nice rooms, personal very efficient and spa wonderful. I also recommend pastries in the lobby. I'm sure you Will not regret a stay in this excellent plaçe Either for business or vacancies.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel and most importantly for selecting our us as your accommodations of choice when you visited Almaty. We are also pleased to hear that you felt comfortable in our classic designed hotel rooms, our spacious and open... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2015

We just checked out after celebrating the most memorable Women's Day with our three teen/pre-teen daughters. This hotel has a few adjoining rooms, so we felt like we felt at home as a family in what during the week is a business hotel. Fantastic lobby area with 60 metro high glass roof, tropical plants, and full menu all day. Spa... More 

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly... More 

Monmouthshire
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2015

Excellent hotel and first class service. Great rooms and tranquil atmosphere for business or pleasure. Would recommend this hotel if you are visiting Almaty or in transit elsewhere. The staff are extremely helpful.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars! And most importantly, thank you for the time to share your impressions with online community. I greatly appreciate your kind review and without fail share it with all our staff members. Looking forward to welcome you back soon Kind regards, Ibrahim Celik General... More 

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 1, 2015

Impressive architecture and five star luxury. Big terrace for hot summer nights, all the usual 5 star facilities and lots of expensive shopping including an art gallery with contemporary and modern art for sale. I stayed here several times in 2014. Central location within walking distance of the State Ballet and Opera and several shopping centres. Lots of open green... More 

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel and its... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed February 13, 2015

It is my first time staying at Rixos Almaty. I was impressed with room and service quality. Staff is very knowledgeable, helpful and not imposed. Lobby is great for business meetings. Will definitely stay again and recommend to my colleagues and friends.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to leave your wonderful feedback. I am delighted to hear you enjoyed your stay in the warm heart of Almaty. On behalf of the entire team at Rixos Almaty I would like to thank you for choosing our hotel. Looking forward to seeing you soon, Kind Regards, Ibrahim Celik More 

Astana, Kazakhstan
Top Contributor
54 reviews 54 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 8, 2015

This was my first time staying at the Rixos Hotel in Almaty. I usually stay at the Intercontinental or the Ritz Carlton when I am in Almaty for business, but decided to stay here as it was hosting a business conference and evening reception I was attending. I took the pre-booked car arranged by the hotel from the airport. It... More 

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Nikolov, Thank you for sharing your feedback with online community. And, most importantly thank you for preferring us to other hotels in Almaty. Your words of praise motivates Rixos Team to serve our Guests even better. Hope to seeing you as a regular guest of ours. Kind Regards, Ibrahim Celik General Manager More 

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