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All 58 Almaty hotels

Rixos Almaty

5.0 of 5 Hotel   |   Seifullina Ave., 506, Almaty 050012, Kazakhstan
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87%
Ranked #3 of 58 hotels in Almaty
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
YorkshireAirlines Knaresborough, United Kingdom
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174 people have reviewed this hotel

Traveler rating
    91
    62
    14
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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  • French first
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English first
Knaresborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very good reception, restaurant & staff. Good room service. Only complaint, the lack of regular provision of tea & coffee in my room and elevator adequacies. The location is good for exploring the city.

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Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In my opinion, there are no areas for improvement in this hotel. Everything was perfect: breakfast, rooms, gym, location, service! If someone asks me where to stay in Almaty, for sure, I will answer: Rixos.

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Almaty, Kazakhstan
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The week of work is too much sometimes. And if you can afford it - friday evening and saturday morning in this hotel - is just what you need. Comfortable, beautiful, good service and marvelous breakfasts!

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars! I would like to thank you for choosing Rixos Almaty during your weekend stay and for taking the time to share your comments with online community. I greatly appreciate your kind review and without fail share it with all our staff members. Looking... More

New Delhi, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff/Good amenities in room/ wonderful spa/excellent breakfast/ Elevators a bit slow/ no cartoon network for kids if you are with family and the room service menu is not too big ... but overall, I feel its my home when in Almaty...

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our property. Your comments regarding cartoon network and elevators are well noted. It will be shared it with our chief technician respectively We sincerely hope that you will be able to return to Almaty and we would... More

Ankara, Ankara, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very good altogether: rooms, service, restaurants (simple Thai dishes among the best outside Thailand...). True that elevators speed could be faster. Rooms are extremely comfortable, beddings excellent. Good care of small details makes the difference. Flawless wifi.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for this complete and nice comment. It's really kind of you to take the time to come back on your experience and share it with us here! We are glad to read that you enjoyed every specificities of our hotel (location, staff dedication and our Thai chef's artistic meals). We hope to have the... More

Avignon, France
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Good hotel, has everything you need for a business trip to Almaty. Rooms are large, comfortable and well insulated from noise. Excellent breakfast. The grill bar outside is good. Flawless internet. Only downsides: did not like the architecture - too grand for my taste - and the lifts work too slowly.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. We are so pleased you enjoyed your stay with us here at Rixos Almaty and you found our staff to be friendly and helpful. I have noted your comments about the elevators and I am truly sorry about the inconvenience caused. I have now addressed the issue... More

1 review
5 of 5 stars Reviewed July 18, 2014

I always choose Rixos when staying in Almaty. I'm here quite often in Business, approx. 10-15 days each month. First of all, the professional staff is very attentive and helpful. The Hotel is overall very nice with good roomstandard, nice restaurants and a well equipped spa. I Do recommend this hotel.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all thank you very much indeed for your continued choice of our hotel and for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a fantastic experience and that you have become such a fan of our service and amenities. We sincerely appreciate your... More

Ann Arbor, Michigan
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great for business trips. Easy access anywhere in the city. Comfortable rooms, well-equipped, great spa and pool--full-size and nearly always empty when I went. Cleaning services could be a bit more thorough but overall staff is very attentive and responsive. Excellent breakfast.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, I was so glad to read your feedback following your recent visit to Rixos Almaty Hotel. Thank you for taking the time to write such a great review, It is truly appreciated. I have passed on your kind words to the team and I hope that you will be visiting us once again in the near future. Kind... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed July 9, 2014

I've been to Almaty almost 30 times & this is my preferred hotel. Very convenient in terms of location for shopping, nearby restaurants for meals & coffee. All within walking distance. Friendly & courteous staff. Good breakfast spread.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all I would like to thank you very much indeed for your loyalty. It is such a pleasure to read your kind words regarding Rixos Almaty team and our property! Indeed, the hotel is ideally situated, which means there is at all-time a lot to see and do. We do always our best for our guests... More

Bargas, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

I'll go back to Rixos Almaty for my next trip. It's good location and professional staff makes difference. Good facilities with gym, a big swimming pool and a better Sauna make a good chance to finish a hard working day.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for having taken the time to share the experience of Rixos Almaty during your stay. We have read your kind words of appreciation and would like to thank you for sharing them. Your appraisal is what motivates our team most to provide excellent service every day. We look forward to welcoming you back to... More

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Additional Information about Rixos Almaty

Address: Seifullina Ave., 506, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
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Also Known As:
Rixos Almaty Hotel Almaty

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Almaty #3 Luxury Hotel in Almaty #3 Business Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 
Number of rooms
238

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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