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Rixos Almaty

5.0 of 5 Seifullina Ave., 506, Almaty 050012, Kazakhstan
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Rixos Almaty
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Rixos Almaty
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238 reviews from our community

Traveler rating
    126
    85
    20
    5
    2
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11
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194
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monmouthshire
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel and first class service. Great rooms and tranquil atmosphere for business or pleasure. Would recommend this hotel if you are visiting Almaty or in transit elsewhere. The staff are extremely helpful.

Was this review helpful? Yes
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Impressive architecture and five star luxury. Big terrace for hot summer nights, all the usual 5 star facilities and lots of expensive shopping including an art gallery with contemporary and modern art for sale. I stayed here several times in 2014. Central location within walking distance of the State Ballet and Opera and several shopping centres. Lots of open green... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

It is my first time staying at Rixos Almaty. I was impressed with room and service quality. Staff is very knowledgeable, helpful and not imposed. Lobby is great for business meetings. Will definitely stay again and recommend to my colleagues and friends.

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to leave your wonderful feedback. I am delighted to hear you enjoyed your stay in the warm heart of Almaty. On behalf of the entire team at Rixos Almaty I would like to thank you for choosing our hotel. Looking forward to seeing you soon, Kind Regards, Ibrahim Celik More 

Astana, Kazakhstan
Top Contributor
51 reviews 51 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first time staying at the Rixos Hotel in Almaty. I usually stay at the Intercontinental or the Ritz Carlton when I am in Almaty for business, but decided to stay here as it was hosting a business conference and evening reception I was attending. I took the pre-booked car arranged by the hotel from the airport. It... More 

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Nikolov, Thank you for sharing your feedback with online community. And, most importantly thank you for preferring us to other hotels in Almaty. Your words of praise motivates Rixos Team to serve our Guests even better. Hope to seeing you as a regular guest of ours. Kind Regards, Ibrahim Celik General Manager More 

Alma-Ata, Almaty City, Kazakhstan
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very beautiful hotel, really luxurious. Even better than 5-star. Located in the center of Almaty city. Very convenient for tourists and for business people. Beautiful ladies dressed in kazakh national costumes will meet you at entrance.

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Malika, Thank you very much for having taken the time to share the experience of Rixos Almaty following your stay. We have read your kind words of appreciation and would like to thank you for sharing them. Your sentiments reflect what many of our guests comment on, and we trust the beautifully dressed welcoming lady to be a great... More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 2 nights in Jan. Arrival was easy due to prebooked transfer, but the taxi driver rejected card payment, which was specifically requested and confirmed - although ton hotel fault. Room was spacious, nicely decorated, although uncomfortable to some extend. Very hard mattress, not possible to switch off lights while in bed-have to wake up, only... More 

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Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Vasily, Thank you very much indeed for your candid feedback that allow me to monitor the service we provide. I am pleased to read that you find our rooms and decoration to your liking. However, you mentioned that we are far beyond in terms of price and value. In this regard, let me point out that we constantly check... More 

Berlin, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

Rixos Almaty is an excellent hotel offering everything a business traveller needs. I was positively surprised by the quality of the staff, compared to other hotels in Almaty. Every request is dealt with efficiently, and there is no need to ask twice, which is certainly very helpful. Massages at the hotel's spa are also pretty spectacular.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to leave your wonderful feedback. I am delighted to hear you enjoyed your stay in the warm heart of Almaty. On behalf of the entire team at Rixos Almaty I would like to thank you for choosing our hotel. Looking forward to seeing you soon, Kind Regards, Ibrahim Celik More 

Auckland Region, New Zealand
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 10, 2015

Rixos Almaty is located in the central part of the city, which might be very convenient for those who stay there for business. I have stayed at Rixos for 2 times and both stays were pretty good! The rooms are spacious, beds are comfy, room service is excellent! The view from the room is nice as well. However, the best... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We are pleased to have been able to satisfy your stay, with our friendly and helpful staff, the airy-feeling in our lobby, enjoyable breakfast and our classic designed Spa Center. Your sentiments reflect what many of our guests comment on, and we trust the spacious atrium to be a great factor, which separates us from most hotels. We... More 

1 review
5 of 5 stars Reviewed January 9, 2015

Rixos Almaty - very beautiful place and best service. You will be atracked by kindness of stuff and by the hotel itself. If you gonna visit Almaty, you should stay in Rixos, it's situated in the middele of this nice city.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for sharing with online community such a five star review of us! I am glad to read that you enjoyed your stay and services received. We would love to have the pleasure of seeing you as a regular guest and we hope to have the honor of hosting you and your guests again in near future.... More 

Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 5, 2015

I stayed here for 1 night in September 2014. Very good service, friendly personnel, central location, very good gym, spa facilities and large sport swimming pool. Rooms are quite big and comfortable, cosy design, all amenities are available. The restaurant food was great. Very good service also.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for taking the time to left a review a of us here on Tripadvisor. We are extremely pleased that our room decoration , hotel location, friendly staff, SPA facilities and all our service at all were to your liking. Once again, we give our appreciation for your lovely feedback. We are looking forward... More 

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Additional Information about Rixos Almaty

Address: Seifullina Ave., 506, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#2 Spa Hotel in Almaty
#2 Business Hotel in Almaty
#3 Luxury Hotel in Almaty

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