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All 58 Almaty hotels

Rixos Almaty

5.0 of 5 Hotel   |   Seifullina Ave., 506, Almaty 050012, Kazakhstan
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87%
Ranked #3 of 58 hotels in Almaty
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
hhaannss1971 New Delhi, India
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169 people have reviewed this hotel

Traveler rating
    89
    59
    14
    5
    2
See reviews for
6
3
10
136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

Great staff/Good amenities in room/ wonderful spa/excellent breakfast/ Elevators a bit slow/ no cartoon network for kids if you are with family and the room service menu is not too big ... but overall, I feel its my home when in Almaty...

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, I would like to sincerely thank you for taking the time to share your wonderful feedback on your recent visit to our property. Your comments regarding cartoon network and elevators are well noted. It will be shared it with our chief technician respectively We sincerely hope that you will be able to return to Almaty and we would... More

Ankara, Ankara, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very good altogether: rooms, service, restaurants (simple Thai dishes among the best outside Thailand...). True that elevators speed could be faster. Rooms are extremely comfortable, beddings excellent. Good care of small details makes the difference. Flawless wifi.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for this complete and nice comment. It's really kind of you to take the time to come back on your experience and share it with us here! We are glad to read that you enjoyed every specificities of our hotel (location, staff dedication and our Thai chef's artistic meals). We hope to have the... More

Avignon, France
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good hotel, has everything you need for a business trip to Almaty. Rooms are large, comfortable and well insulated from noise. Excellent breakfast. The grill bar outside is good. Flawless internet. Only downsides: did not like the architecture - too grand for my taste - and the lifts work too slowly.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. We are so pleased you enjoyed your stay with us here at Rixos Almaty and you found our staff to be friendly and helpful. I have noted your comments about the elevators and I am truly sorry about the inconvenience caused. I have now addressed the issue... More

1 review
5 of 5 stars Reviewed 4 weeks ago

I always choose Rixos when staying in Almaty. I'm here quite often in Business, approx. 10-15 days each month. First of all, the professional staff is very attentive and helpful. The Hotel is overall very nice with good roomstandard, nice restaurants and a well equipped spa. I Do recommend this hotel.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all thank you very much indeed for your continued choice of our hotel and for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a fantastic experience and that you have become such a fan of our service and amenities. We sincerely appreciate your... More

Ann Arbor, Michigan
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great for business trips. Easy access anywhere in the city. Comfortable rooms, well-equipped, great spa and pool--full-size and nearly always empty when I went. Cleaning services could be a bit more thorough but overall staff is very attentive and responsive. Excellent breakfast.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, I was so glad to read your feedback following your recent visit to Rixos Almaty Hotel. Thank you for taking the time to write such a great review, It is truly appreciated. I have passed on your kind words to the team and I hope that you will be visiting us once again in the near future. Kind... More

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed July 9, 2014

I've been to Almaty almost 30 times & this is my preferred hotel. Very convenient in terms of location for shopping, nearby restaurants for meals & coffee. All within walking distance. Friendly & courteous staff. Good breakfast spread.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all I would like to thank you very much indeed for your loyalty. It is such a pleasure to read your kind words regarding Rixos Almaty team and our property! Indeed, the hotel is ideally situated, which means there is at all-time a lot to see and do. We do always our best for our guests... More

Bargas, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

I'll go back to Rixos Almaty for my next trip. It's good location and professional staff makes difference. Good facilities with gym, a big swimming pool and a better Sauna make a good chance to finish a hard working day.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for having taken the time to share the experience of Rixos Almaty during your stay. We have read your kind words of appreciation and would like to thank you for sharing them. Your appraisal is what motivates our team most to provide excellent service every day. We look forward to welcoming you back to... More

London, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 8, 2014

One of the most impressive foyers and ground floor atrium I have ever seen. Lovely, leafy indoor garden which provides perfect backdrop for meetings. Comfortable, big room, with nice "freebies" in the bathroom and glorious views towards the Tian Sien mountains and the ski resort of Shymbaluk. Very friendly helpful service and a lovely breakfast, but rather sad, empty restaurant... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, It is always a pleasure to read about satisfied guests and at the same time we are very thankful to get your honest opinion about some points where we still can become better. We will definitely bear in mind your constructive comments and would like to say thank you for sharing it with us. And, do hope it... More

Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I always stay at this hotel. Ideal place. The hotel is big but it is not a problem. The restaurant is excellent. Breakfast very rich and tasty. Location about 20 minutes from the airport, off-peak hours.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Almaty Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Kind Regards, Ibrahim Celik General Manager More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed June 23, 2014

I come in Almaty since the past 5 years, and my company always put me in a famous chain but not very central, indeed. This time they put me in Rixos Almaty, and I will come back there for sure. the location is just amazing, you can reach everything walking distance, coffe place like coffe delia is less then 10... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty I would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging in Almaty. We greatly appreciate your kind words about our hotel and its various outlets. We are pleased to know that you enjoyed your stay with... More

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Additional Information about Rixos Almaty

Address: Seifullina Ave., 506, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
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Also Known As:
Rixos Almaty Hotel Almaty

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Almaty #3 Business Hotel in Almaty #3 Luxury Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 
Number of rooms
238

Questions & Answers

Questions? Get answers from Rixos Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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