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All 53 Almaty hotels

Rixos Almaty

5.0 of 5 Hotel   |   506-99 Seifullin Avenue, Almaty 050012, Kazakhstan
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Rixos Almaty
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87%
Ranked #3 of 53 hotels in Almaty
Certificate of Excellence 2013
A recent review
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137 people have reviewed this hotel

Traveler rating
    69
    50
    11
    5
    2
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5
3
10
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
London, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

I arrived late at night and had a few suitcases with me. No one met me at the door and so I had to carry all the luggage myself into the lobby. Once there, I soon realised that they had a University party on the ground floor, and as I was checking in, I asked for a quiet room and... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is great, the service is really helpful and the facilities are amazing, specially the spa. However the price was quite high. On nights there are usually groups that play music or sing, which is a good point I must admit that I didn't have too much time to visit the city, but at least I got the impression... More

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Netanya, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been there in February. The Hotel is a luxury style hotel. Rooms were large, nice and clean. The breakfast not really as expected considering the quality of the hotel. The SPA and the swimming pool were fantastic.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Kind Regards, Ibrahim Celik General Manager More

Genf
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It is a good hotel with high international standards. It is basically without surprises, everything a business travel needs. The food, quality of staff and gym / spa stick out and are of excellent nature.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, On behalf of Rixos Almaty Team, I would like to thank you for taking the time to write to us regarding your experience at our hotel whilst staying with us. We do appreciate your positive feedback and we continue to improve our standard of service at all times. Your comments have been shared with our Team members respectively... More

Paris, France
Top Contributor
67 reviews 67 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first time in this hotel and I was not disappointed! The staff is very friendly and helpful. The food is good, room service is fast and breakfast generous with great variety of food :) The Spa seems nice, the sports room is quite big and pool fabulous! Really recommanded. Free wi-fi

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel and its... More

NY
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2014

Service was excellent. Food, preparation, decoration on TOP level. Professional staff at Guest Relation. Room was decorated with pieces of roses. Very professional personal on SPA centre. Late check was offered free of charge. Free Wifi everywhere. Excellent, excellent stay. Great Valentine's Day.

Was this review helpful? Yes 3
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, On behalf of Rixos Almaty Team I would like to thank you for your valuable comments given here in Tripadvisor. We greatly appreciate your kind words about our hotel and its various outlets. We are very glad that you were satisfied with your stay at Rixos Almaty. Special thanks for your praise regarding service provided by our Guest... More

Almaty, Kazakhstan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 16, 2014

Excellent experience at this hotel. Very clean and very centrally located. Beautiful built, nicely designed rooms. It's a pleasure to stay in this Hotel and celebrate Valentine's Day. I think this is the best hotel in Almaty.

Was this review helpful? Yes 3
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you taking out your precious time to write a review of us here on Tripadvisor. I sincerely appreciate your kind feedback. We are happy to know that you enjoyed your Valentine stay with us. And, extremely pleased for your rating our hotel as one of the best and recommending us on Tripadvisor. Looking forward to welcome you... More

Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 5, 2014 via mobile

Had one of my best stays in Almaty, this is by far the mist amazing hotel, beautiful built, nicely designed rooms,it's a pure pleasure to stay in this hotel after staying in some soviet style hotels in Almaty, I think this is one of the best hotels in almaty, good service, the breakfast should offer more choices. I stayed there... More

Was this review helpful? Yes 2
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for such a five star review of us here on Tripadvisor. We are very pleased, that your stay was to your liking. Your comment regarding Breakfast in Brasserie has been already passed to our Executive Italian Chef who will work on the menu. Looking forward to seeing you as a regular guest of... More

Shah Alam
Top Contributor
53 reviews 53 reviews
42 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 31, 2013

The hotel is located in the city centre and is within walking distance to most places, even though that may be not a good idea during winter. There is a supermarket about 5 minutes’ walks, also a currency exchange. In the other direction, there is a travel agent if you need any flight bookings. I stayed here for a week... More

Was this review helpful? Yes 2
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Mr. McBrain, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. In your guest review on Tripadvisor, you have raised very important points and reminded us how important it is to consistently meet guest needs and improve the service. We take every guest comment with serious... More

Kolkata (Calcutta), India
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 24, 2013

Awesome hotel. Probably the best in Almaty. Great rooms and extremely hospitable staff. Good dining options for vegetarian food also. Stayed here for 2 days during September 2012. There are other vegetarian restaurants walking distance from the hotel.

Was this review helpful? Yes 2
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for leaving such a 5 star review of us here on Tripadvisor. Your comments are our inspiration to work harder and deliver superior service to each guest of our hotel. We do appreciate your words of appraisal toward hotel staff. Your comments is shared with Rixos Team accordingly. We would love to see... More

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Additional Information about Rixos Almaty

Also Known As:
Rixos Almaty Hotel
Rixos Almaty Hotel Almaty
Address: 506-99 Seifullin Avenue, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Almaty
#3 Luxury Hotel in Almaty
#5 Best Value Hotel in Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
Official Description (provided by the hotel):
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 
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