We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rixos Almaty

Travelers' Choice award winner
Hotel website
Seifullina Ave., 506, Almaty 050012, Kazakhstan
Special Offer
Book 3 pay for 2 only !
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Rixos Almaty
Professional photos View all
Browse nearby
Rixos Almaty
Share an Experience

243 reviews from our community

Traveler rating
    130
    86
    20
    5
    2
See reviews for
12
6
11
197
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (243)
  • Mar-May only
    (52)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (58)
All months
Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Rixos Almaty is really well decorated, big, elegant and comfortable hotel. Hotel offers every need for a business trip: exchange office, visa service, shopping alternatives, gym, free wi-fi everywhere, nice spots for dinner and lunch in the hotel. If you are there for a business trip and busy with meetings and work, you can find nice food and drink offers... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taken the time to write a review about our hotel, we truly appreciate your feedback and comments. We are glad to read that our surroundings contributed to a luxurious atmosphere, the rooms are indeed well equipped and we are delighted to read that it made your stay with us comfortable. Again thank you for your... More 

Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Spent a long weekend in this luxurious hotel. Excellent rooms in a really impressive building, with a unique lobby/atrium. Service generally very good, particularly from the reception staff, doorman and cleaners. Sometimes a little slow in the restaurant, and not all the restaurant staff were fluent in English.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay. We are so pleased you enjoyed your stay with us here at Rixos Almaty and you found our staff to be friendly and helpful. Your appraisal is what motivates our team most to provide excellent service every day. And, thank you for letting us know where we... More 

Paris, Ile-de-France, France
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

everything is excellent. Very Nice rooms, personal very efficient and spa wonderful. I also recommend pastries in the lobby. I'm sure you Will not regret a stay in this excellent plaçe Either for business or vacancies.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel and most importantly for selecting our us as your accommodations of choice when you visited Almaty. We are also pleased to hear that you felt comfortable in our classic designed hotel rooms, our spacious and open... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just checked out after celebrating the most memorable Women's Day with our three teen/pre-teen daughters. This hotel has a few adjoining rooms, so we felt like we felt at home as a family in what during the week is a business hotel. Fantastic lobby area with 60 metro high glass roof, tropical plants, and full menu all day. Spa... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly... More 

Monmouthshire
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel and first class service. Great rooms and tranquil atmosphere for business or pleasure. Would recommend this hotel if you are visiting Almaty or in transit elsewhere. The staff are extremely helpful.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for your wonderful review and for rating us with five stars! And most importantly, thank you for the time to share your impressions with online community. I greatly appreciate your kind review and without fail share it with all our staff members. Looking forward to welcome you back soon Kind regards, Ibrahim Celik General... More 

Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Impressive architecture and five star luxury. Big terrace for hot summer nights, all the usual 5 star facilities and lots of expensive shopping including an art gallery with contemporary and modern art for sale. I stayed here several times in 2014. Central location within walking distance of the State Ballet and Opera and several shopping centres. Lots of open green... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel and its... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed February 13, 2015

It is my first time staying at Rixos Almaty. I was impressed with room and service quality. Staff is very knowledgeable, helpful and not imposed. Lobby is great for business meetings. Will definitely stay again and recommend to my colleagues and friends.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taking the time to leave your wonderful feedback. I am delighted to hear you enjoyed your stay in the warm heart of Almaty. On behalf of the entire team at Rixos Almaty I would like to thank you for choosing our hotel. Looking forward to seeing you soon, Kind Regards, Ibrahim Celik More 

Astana, Kazakhstan
Top Contributor
51 reviews 51 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 8, 2015

This was my first time staying at the Rixos Hotel in Almaty. I usually stay at the Intercontinental or the Ritz Carlton when I am in Almaty for business, but decided to stay here as it was hosting a business conference and evening reception I was attending. I took the pre-booked car arranged by the hotel from the airport. It... More 

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Nikolov, Thank you for sharing your feedback with online community. And, most importantly thank you for preferring us to other hotels in Almaty. Your words of praise motivates Rixos Team to serve our Guests even better. Hope to seeing you as a regular guest of ours. Kind Regards, Ibrahim Celik General Manager More 

Alma-Ata, Almaty City, Kazakhstan
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 3, 2015

Very beautiful hotel, really luxurious. Even better than 5-star. Located in the center of Almaty city. Very convenient for tourists and for business people. Beautiful ladies dressed in kazakh national costumes will meet you at entrance.

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Malika, Thank you very much for having taken the time to share the experience of Rixos Almaty following your stay. We have read your kind words of appreciation and would like to thank you for sharing them. Your sentiments reflect what many of our guests comment on, and we trust the beautifully dressed welcoming lady to be a great... More 

Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed at this hotel for 2 nights in Jan. Arrival was easy due to prebooked transfer, but the taxi driver rejected card payment, which was specifically requested and confirmed - although ton hotel fault. Room was spacious, nicely decorated, although uncomfortable to some extend. Very hard mattress, not possible to switch off lights while in bed-have to wake up, only... More 

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Vasily, Thank you very much indeed for your candid feedback that allow me to monitor the service we provide. I am pleased to read that you find our rooms and decoration to your liking. However, you mentioned that we are far beyond in terms of price and value. In this regard, let me point out that we constantly check... More 

Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Dining (2)
Viewed
Hotel & grounds (25)
Viewed
Room/suite (24)
Viewed
Bathroom (12)
Viewed
View from room (4)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Dining (9)
Viewed
Pool/beach area (4)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (2)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question