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Rixos Almaty

Travelers' Choice award winner
Hotel website
Seifullina Ave., 506, Almaty 050012, Kazakhstan
Special Price
25% off Bed & Breakfast
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Rixos Almaty
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Rixos Almaty
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277 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (277)
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Druento, Italy
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The ideal Hotel for business traveller, right in the centre of Almaty. One of the best hotels I had the pleasure of stying, nice restaurant good food and absolutely great breakfast buffet. Even the massage services are at the top of category and that is a plus after some hours flight, very much aprreciated.

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Abu Dhabi, United Arab Emirates
Level Contributor
126 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed 1 week ago

Large room, wonderful bathroom with a separate shower and Jacuzzi. Loved my little balconette and the ability to open the doors.I had a massage in the spa which was heavenly. Breakfast was your typical buffet. They will cook eggs to your liking which is always a nice touch. I booked the hotel car to pick me up and take me... More 

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for sharing your feedback with online community. And, most importantly thank you for preferring us to other hotels in Almaty. Your words of praise motivates Rixos Team to serve our Guests even better. Hope to seeing you as a regular guest of ours. Sincerely yours, Luciano Sozzo General Manager More 

Agra, India
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful time at Rixos which is truly 5 star deluxe. The lobby is especially huge and very nice to spend your free time. Rooms and service were excellent. We had one week before stayed at Ritz Carlton and Rixos competed well. Ritz is only ahead in use of modern technology and gadgets but Rixos is better in... More 

Was this review helpful? Yes 1
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Agrawalah, Your recent five star review made our day! Thank you very much for having taken the time to share the experience of Rixos Almaty with online community. Your sentiments reflect what many of our guests comment on, and we trust the ambient atrium lobby and best SPA of Almaty are to be a great factor, which separates us... More 

Dubai
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very elegant hotel, the foyer / atrium area is exquisite. The staff are very friendly and attentive. The rooms are large, comfortable and elegant. The food is excellent and sitting outside overlooking the park area is very relaxing.

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear StuDubai, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty upon your first visit to Kazakhstan. We greatly appreciate your kind words about our hotel and its various outlets. Rixos Almaty is aimed to make your staying with us comfortable and enjoyable as much as possible, especially when you are... More 

Abu Dhabi, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great hotel, staff courteous and very friendly. Room was spacious with good décor. a couple of issues: Shower drain blocked - water leaked over bathroom floor, when they came to fix the problem, they replaced the shower seal but didn't clear the drain, still leaked on the floor. Also there was no milk for coffee/tea in the room. Room service... More 

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Nick C, Thank you very much indeed for your candid feedback. I am pleased to read that you enjoyed your overall stay. However, there were some points where we still can be better. My apologies, if this caused you inconvenience. Please, rest assured that we have already updated your personal profile preferences, so that upon your next stay there... More 

Bangkok, Thailand
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 22, 2015

First time to Kazakstan. Fantastic 'wow' hotel upon arrival. Rooms very big and was luckily enough to be given one overlooking the mountains with their snow caps! Internet very lousy here and couldn't connect most days - needs a upgrade!!! Used the restaurant, bars (excellent band!!), and the Spa - great indoor swimming pool and overly hot sauna - fantastic!... More 

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Matt H, Thank you for your great review! We are delighted to be your hotel of choice here in Almaty upon your first visit to Kazakhstan. We greatly appreciate your kind words about our hotel and its various outlets. Rixos Almaty is aimed to make your staying with us comfortable and enjoyable as much as possible, especially when you... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed June 17, 2015

You will find friendly welcome atmosphere in the hotel. Rooms are big and highly comfortable with a lot of light. Spa and Sauna are really exciting - don't miss to visit it. Big, king size bed. Bar in the lobby is highly recommended, right after sauna.

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Alex A, Thank you for the time to write a review of us. I am pleased to hear that you felt comfortable in our classic designed hotel rooms, our spacious and open lobby bar area, and Spa facilities. It would be a pleasure for us to be your host again when travel brings you back to our city. Sincerely... More 

Winchester, United Kingdom
Level Contributor
70 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 26, 2015

The Rixos Almaty was built some 10 years ago. It is well-located, but Almaty is a low-density city, so not all locations will be within walking distance. The hotel is built around three sides of a very impressive atrium, the fourth being occupied by offices. Our room was a very respectable size, with a large and comfortable bed, a small... More 

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Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Peter C, Thank you very much for sharing your candid feedback with online community. We are delighted to read that you are recommending us here on Tripadvisor and enjoyed your overall stay at Rixos Almaty. Your sentiments reflect what many of our guests comment on, and we trust the ambient atrium lobby is to be a great factor, which... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 22, 2015

the hotel is well situated and rooms are quite large and agreable. staff is attentive to customer needs. hotel is quite luxirious. conference facilities are also of high standards in the Rixos Almaty. Clearly worth the choice for business or personnal

Was this review helpful? Yes
Makhmut Z, Executive Assistant Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for taken the time to write a review about our hotel, we truly appreciate your feedback and comments. We are glad to read that our surroundings contributed to a luxurious atmosphere, the hotel facilities are indeed well equipped and we are delighted to read that it made your stay with us comfortable. Thank you for your... More 

Dubai, United Arab Emirates
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 21, 2015

A grand hotel at a grand location. The atrium lobby welcomes you with warm and bright light. The staff at the reception are well informed and polite. The rooms are well done with lot of bright light and space. Good restaurant for breakfast..felt the breakfast could have been a larger spread. Very spacious lobby area with lot of seating areas.... More 

Was this review helpful? Yes 1
Makhmut Z, Executive Assistant Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much for having taken the time to share the experience of Rixos Almaty following your stay. Your sentiments reflect what many of our guests comment on, and we trust the ambient atrium lobby is to be a great factor, which separates us from most hotels in Almaty. We look forward to welcoming you back to... More 

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