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Rixos Almaty

5.0 of 5 Seifullina Ave., 506, Almaty 050012, Kazakhstan
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Certificate of Excellence 2014
Rixos Almaty
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Rixos Almaty
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193 reviews from our community

Traveler rating
    104
    65
    17
    5
    2
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8
5
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154
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Almaty, Kazakhstan
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is very nice hotel in Almaty.... I really like it and love it...excellent food... Thumbs up with the management.... Very good...the services at the lobby so interesting...I would like to stay with my friends again someday...thank you Rixos...

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel lobby is beautiful and the service is great. The rooms are good - comfortable beds, nice tubs and well stocked mini bars. The food at the hotel is fresh - grilled salmon, croissants and omelets are good choices. I stayed in a deluxe room for the first part of my trip and a regular room when I returned... More

Was this review helpful? Yes 2
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you very much indeed for taking the time to share your experience of Rixos Almaty Hotel. I am delighted to read of what a fantastic experience you had and I thank you for your compliments toward our service. Feedback from our guests is incredibly important for us and yours is very much appreciated. I very much look... More

Moscow, Russia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent food, uniquely good free wifi and a quiet environment combine to make this the hotel of choice for me for business trips to Almaty. What it lacks in atmosphere and "buzz" it makes up for by being supremely professional and well-managed. I'll certainly be staying here again.

Was this review helpful? Yes 1
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Almaty Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Kind Regards, Ibrahim Celik General Manager More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Actually it is really nice Hotel! Lobby is great, waiters are very polite. Rooms are comfortable and clean. Don't forget to visit SPA, I enjoyed the opportunity to relax in such place, especially when you are on business trip, but still have time for yourself in the evening. Free wi-fi without any login or password all over the hotel are... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Almaty Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Kind Regards, Ibrahim Celik General Manager More

Butgenbach, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very luxury hotel with great rooms and very helpfull stuff. It's very clean and cosy. I was on a business trip and stayed one night only. All I asked for was done in time. The breakfast offers all you need. Not everybody of the stuff speaks English but all try their best.

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, I was so glad to read your feedback following your recent visit to Rixos Almaty Hotel. Thank you for taking the time to write such a great review, It is truly appreciated. I have passed on your kind words to the team and I hope that you will be visiting us once again in the near future. Kind... More

Skovlunde, Denmark
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The architecture of Rixos is amazing. Room size is fine, and they are very quiet, however a few nights it sounded like some construction work was going on ....Bed's are fine, -multiple pillows to choose from. Internet good. Brekfast average. Service very good, except that I could not get any confirmation that the authorization taken on my credit-card at arrival... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, Thank you for your feedback following your recent stay with us. I was very sorry to hear of the issues experienced during your stay with us but I am delighted to hear that you are recommending us. We have since reviewed all the points that you brought to our attention and rest assured we will do our utmost... More

Bucharest, Romania
Top Contributor
130 reviews 130 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you go on a business trip then this hotel is the best destination in town to spend few days. It is luxurious, modern with an oriental twinge and the combination is a remarkable one. The rooms are spacious and they are provided with everything you need for a pleasant and comfortable stay. The breakfast buffet can satisfy any taste... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at Rixos Almaty Hotel whilst staying with us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly... More

kiotari
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Rixos is probably the best hotel I have stayed in Kazakhstan, I arrived thinking it would be great to have a nice week, I just need to clear my in box and print off a large qty of paperwork, then I hit the Printer issue. they have a combined multi-printer/copier it take 4 minutes per page to print and... More

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, First of all, on behalf of the team of Rixos Almaty I would like to thank you very much indeed for your continued loyalty. And, thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel and the overall service received. I am very sorry to read that our... More

Gosport, United Kingdom
Top Contributor
83 reviews 83 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

spent 2 nights here on business and the hotel came recommended by one of my clirnts great facilities with spa pool etc and great rooms with flat screen tv wifi etc breakfast was a huge selection and really great quality. i will return

Was this review helpful? Yes
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We appreciate you took the time to write a review about your latest stay with us and would like to thank you for choosing Rixos Almaty Hotel for your trip to Almaty. It would be a pleasure for us to be your host again when travel brings you back to our city. Kind Regards, Ibrahim Celik General Manager More

Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 13, 2014

The building itself is fantastic, and the Rixos is worth a visit to just sit in the lobby. The breakfast also had all that a gluttinous business traveler would want. Given the price, the rooms itself were disappointing. They were small, and the amenities were crap. I wish I had brought my own shampoo and conditioner. Seriously, for $400/night, they... More

Was this review helpful? Yes 2
Ibrahim C, General Manager at Rixos Almaty, responded to this review

Dear Guest, We have reviewed your comments extensively regarding your stay with us. First and foremost Hotel Management takes all feedback very seriously and for that, we would like to thank you for sharing your experience. We are pleased to know that the accommodations were to your liking. However, we do appreciate your taking the time to advise us of... More

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Additional Information about Rixos Almaty

Address: Seifullina Ave., 506, Almaty 050012, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 238
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Also Known As:
Rixos Almaty Hotel Almaty

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