We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tay House Hotel

Ile-Alatau national park | gorge Alma-Arasan, Almaty, Kazakhstan
Tay House Hotel
Write a Review

7 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Edenbridge, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014

We arrived 5am in the morning, very helpful in getting us settled in the rooms(suites), nothing was to much trouble. Then spent the rest of the time in the spa and sightseeing Alamty. Will definately be going back very soon for a longer stay

Was this review helpful? Yes
Bucharest, Romania
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 3, 2012

For the first time I spent one night with my husband and my baby in this place. Starting by positive points, I admit that the location is very nice, pretty clean, the breakfast is fair, with correct service and the reception is good (they speak English at the front-desk). They are some nice areas for children as well (playgrounds, animals).... More 

Was this review helpful? Yes 2
Farnborough, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed August 4, 2011

This place is an experience... On the positive side, the rooms are large, comfortable and clean, and certainly the one we were in had free (if a bit slow) WiFi. However, we found the restaurants (there are a number in the complex) slow and inattentive; we walked out of one after being shown to a table and then ignored for... More 

Was this review helpful? Yes 1
Almaty, Kazakhstan
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 20, 2010

This hotel s located in the Alma-Arasan ushel'e, in the mountains. It is a huge complex with plenty of restaurants, hotel and the spa. The rooms are spacious and clean. The room service is excellent. We stayed there a weekend and this was very calm, tranquil relaxation in their spa. As I said, there are lots of restaurants, and I... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (18)
Hotel & grounds (2)
View from room (7)
Business center/function rooms (5)
Dining (3)
Other (1)

Management photos: Courtesy of the property manager

All management photos (21)
Room/suite (4)
Hotel & grounds (7)
Family/play areas (6)
Business center/function rooms (2)
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question