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All 58 Almaty hotels

Holiday Inn Almaty

4.0 of 5 Hotel   |   Timiryazeva St., 2D, Almaty 050013, Kazakhstan
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Ranked #6 of 58 hotels in Almaty
A recent review
4 of 5 stars reviewed 1 week ago
dtracy99 Seoul, South Korea
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215 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Seoul, South Korea
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 5 Nights in AUG 2014 for Biz trip Location is near by Almaty City hall. Near by Intercontinental Hotel . Room is clean and fair. Breakfast is quite good. Interesting thing is, near midnight, there are some pros are walking around in lobby and tipsy bar 1st floor

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, First of all we thank you for choosing our hotel, and we are glad to hear your positive comments regarding breakfast and rooms. We will investigate the incident on the lobby areas, since our policy is very strict in this sense, and we do not allow external visitors not registered with our hotel. We also hope to have... More

Tehran, Iran
Contributor
12 reviews 12 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ten years of visiting Almaty for business and this was the best quality hotel I have ever stayed in. Rooms are nice and clean, staff helpful and breakfast with plenty of choices. Location is definitely not a plus as is far away from downtown or any eatery establishments. Wifi was great the first night but painfully slow during the first... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time and sharing feedback about your stay at Holiday Inn Almaty. I am extremely happy to read that you found our hotel suitable for your needs and that you were satisfied with your experience with us. We will surely share your kind words of appreciation with all our colleagues. It is very unfortunate... More

Sutton Coldfield, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

Stayed here just for one night but perhaps wouldn't have wanted to be any longer. Room was clean and decidedly average but staff were very poor and couldn't speak very much English not a crime I know but made life difficult. Although it was well situated it is almost opposite the Intercontinental which at just $20 more is certainly a... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on tripadvisor and leaving your feedback. I am sorry to hear we did not meet your expectations. We understand English is very important for most our guests and is definitively a key criteria on our hiring process. Your comment can only motivate us to continue working on improving this point Our pricing... More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

I enjoyed staying at the Holiday Inn Almaty in August 2013. It's a little pricey but everything in Almaty is pricey. I enjoyed the area, it was walking distance to everything, including the Intercon which had great outdoor food and indoor restaurants as well. I would definitely stay there again.

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. The pleasure... More

Senior Contributor
32 reviews 32 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 15, 2014

The hotel is uptown at the Northern end of the city - it's far enough away from the centre to be quietish but close enough to not seem a bore going wherever you plan to. That said - this isn't a walk-out-and-find-a-restaurant place. It needs planning and a taxi. That suited me very well and after some recent shabby hotel... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Holiday Inn Almaty on TripAdvisor. I am happy that you had a pleasant stay with us and found our hotel convenient for your needs. I am glad that you appreciated the free wi-fi and recommend our property to others. Hope to see you again if you are... More

Istanbul
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 10, 2014

I do visit here for almost last 4 years. The time is running fast and Holiday Inn still wears these years well (!). This time I faced something even different. Although I am a loyalty member of IHG club and my room preference is well described as non-smoking, receptionist guy told they ran out of non-smoking rooms. After a minute... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty and for sharing details about your stay. We value your feedback. It is regretful to hear that you had a less than pleasant experience with our front office. Please kindly contact us on alakz.gm@ihg.com and let us know in which room number you stayed in order to fix these issues in... More

Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed Last summer in this hotel - and would definitely recommend it for business travelers. That time I had a very hard trip over few small cities in Kazakhstan - all of them were in the middle of nowhere with poor hotel choice. But when I was back to Almaty - this hotel helps me to relax and go back... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service exceeds our guest expectations. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 28, 2014

It was my first time in Almaty. Was surprised. Very very good place. everything is fine, Service, food variety, rooms, location, breakfasts. Small but cosy hotel. mountains are awesome. Wanna be back.

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. We appreciate your kind words about our hotel amenities and service. I am extremely happy to read that you found our hotel suitable for your needs. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric... More

London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 19, 2014

This is not your usual Holiday Inn. The rooms are all modern and updated and a good size. There is a good bar and restaurant and good recognition for IHG rewards members. The airport pick up service is good value and advised. The food options in this hotel are VERY expensive - good location options nearby. clean, functional, good location... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Paul, Thank you for choosing Holiday Inn Almaty for your stay and leaving your comment. We value your feedback and it is a pleasure to know that you enjoyed the room cleanliness and service. I am glad that the location was convenient for you. Very happy to know that overall you enjoyed your stay. We took good note of... More

Senior Contributor
36 reviews 36 reviews
29 hotel reviews
231 helpful votes 231 helpful votes
4 of 5 stars Reviewed June 6, 2014

I would definitely call this hotel my home in Almaty. I rated it as Very Good, but it does deserve Excellent. Since my first stay a couple of years back, I always come back to that Holiday Inn. Staff is always extremely helpful. Always very polite and fluent in English. Being an IHG platinum member I have always been upgraded,... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty for your stay and reviewing our hotel. I am glad to hear that you felt you received great service and that you enjoyed our large variety at breakfast and lunch. It is very unfortunate that you had experienced a problem with noise in the room and internet issues. We are working... More

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Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Almaty 4*
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Also Known As:
Holiday Inn Almaty Hotel Almaty

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Almaty #5 Luxury Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 
Number of rooms
34

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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