We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Almaty hotels

Holiday Inn Almaty

4.0 of 5 Hotel   |   Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Almaty to your Saves list
Holiday Inn Almaty
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
71%
Ranked #7 of 58 hotels in Almaty
A recent review
3 of 5 stars reviewed 1 week ago
Mick C Sutton Coldfield, United Kingdom
  • Overview
  • Reviews (209)
  • Photos (65)
  • Amenities
  • Q&A
  • Room tips (32)
  • Location
  • More
Write a Review

209 people have reviewed this hotel

Traveler rating
    42
    100
    52
    9
    6
See reviews for
4
6
18
181
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sutton Coldfield, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here just for one night but perhaps wouldn't have wanted to be any longer. Room was clean and decidedly average but staff were very poor and couldn't speak very much English not a crime I know but made life difficult. Although it was well situated it is almost opposite the Intercontinental which at just $20 more is certainly a... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on tripadvisor and leaving your feedback. I am sorry to hear we did not meet your expectations. We understand English is very important for most our guests and is definitively a key criteria on our hiring process. Your comment can only motivate us to continue working on improving this point Our pricing... More

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying at the Holiday Inn Almaty in August 2013. It's a little pricey but everything in Almaty is pricey. I enjoyed the area, it was walking distance to everything, including the Intercon which had great outdoor food and indoor restaurants as well. I would definitely stay there again.

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. The pleasure... More

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is uptown at the Northern end of the city - it's far enough away from the centre to be quietish but close enough to not seem a bore going wherever you plan to. That said - this isn't a walk-out-and-find-a-restaurant place. It needs planning and a taxi. That suited me very well and after some recent shabby hotel... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Holiday Inn Almaty on TripAdvisor. I am happy that you had a pleasant stay with us and found our hotel convenient for your needs. I am glad that you appreciated the free wi-fi and recommend our property to others. Hope to see you again if you are... More

Istanbul
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I do visit here for almost last 4 years. The time is running fast and Holiday Inn still wears these years well (!). This time I faced something even different. Although I am a loyalty member of IHG club and my room preference is well described as non-smoking, receptionist guy told they ran out of non-smoking rooms. After a minute... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty and for sharing details about your stay. We value your feedback. It is regretful to hear that you had a less than pleasant experience with our front office. Please kindly contact us on alakz.gm@ihg.com and let us know in which room number you stayed in order to fix these issues in... More

Brussels, Belgium
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed Last summer in this hotel - and would definitely recommend it for business travelers. That time I had a very hard trip over few small cities in Kazakhstan - all of them were in the middle of nowhere with poor hotel choice. But when I was back to Almaty - this hotel helps me to relax and go back... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service exceeds our guest expectations. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

It was my first time in Almaty. Was surprised. Very very good place. everything is fine, Service, food variety, rooms, location, breakfasts. Small but cosy hotel. mountains are awesome. Wanna be back.

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. We appreciate your kind words about our hotel amenities and service. I am extremely happy to read that you found our hotel suitable for your needs. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2014

This is not your usual Holiday Inn. The rooms are all modern and updated and a good size. There is a good bar and restaurant and good recognition for IHG rewards members. The airport pick up service is good value and advised. The food options in this hotel are VERY expensive - good location options nearby. clean, functional, good location... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Paul, Thank you for choosing Holiday Inn Almaty for your stay and leaving your comment. We value your feedback and it is a pleasure to know that you enjoyed the room cleanliness and service. I am glad that the location was convenient for you. Very happy to know that overall you enjoyed your stay. We took good note of... More

Senior Contributor
36 reviews 36 reviews
29 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed June 6, 2014

I would definitely call this hotel my home in Almaty. I rated it as Very Good, but it does deserve Excellent. Since my first stay a couple of years back, I always come back to that Holiday Inn. Staff is always extremely helpful. Always very polite and fluent in English. Being an IHG platinum member I have always been upgraded,... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty for your stay and reviewing our hotel. I am glad to hear that you felt you received great service and that you enjoyed our large variety at breakfast and lunch. It is very unfortunate that you had experienced a problem with noise in the room and internet issues. We are working... More

Brussels, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

I've spent 3 days in Holiday Inn Almaty for a conference.Very helpful staff! Helped me with lost luggage. Hotel comfortable, perfect for a business trip. Breakfast could offer a bit more options. A bit nosy rooms from the side of the street.

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Almaty. I am happy to hear you enjoyed your experience with us. We value your feedback. I will surely pass your kind words to our team members. Best regards, Eric Seiler Acting General Manager More

South Wales
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 20, 2014

Typical Holiday Inn hotel, with nice large rooms although bathroom is on a tiny side. I stayed in a double/single room and I liked my room. It was spacious with a large armchair and another desk chair. TV had a few English channels which was ok. A friend had a twin room but the two beds were too close together.... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for sharing a review about your stay at Holiday Inn Almaty. We appreciate your kind words about our hotel amenities and service. I am extremely happy to read that you found our hotel suitable for your needs. I understand your concern about the taxi charges. Safety of our guests is very important to us, that is... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Almaty, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Almaty? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Almaty 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, IHG, Hotels.com, BookIt.com, Tingo, Agoda, BookingOdigeoWL and Venere so you can book your Holiday Inn Almaty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Almaty Hotel Almaty

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (9)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
View from room (6)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (10)
Viewed
Dining (3)
Viewed
Other (8)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Almaty #6 Luxury Hotel in Almaty
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 
Number of rooms
34

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer