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All 58 Almaty hotels

Holiday Inn Almaty

4.0 of 5 Hotel   |   Timiryazeva St., 2D, Almaty 050013, Kazakhstan
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Ranked #7 of 58 Hotels in Almaty
A recent review
4 of 5 stars reviewed 2 weeks ago
alexfdj Carrara, Italy
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219 reviews from our community

Traveler rating
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    109
    52
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
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  • Italian first
  • Japanese first
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English first
Carrara, Italy
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Sono stato qui per lavoro e devo dire che è ottimo per lavoro. I limiti linguistici sono un problema in questo paese e devo dire che il personale dell'hotel fa di tutto per superarli. L'unico limite è il fatto che c'è un solo ristorante ma se venite qui per lavoro va più che bene. Ottimo, lo consoglio. I have been... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. It is a pleasure to know that the hotel location was convenient for your needs, and you found the room comfortable. Your important information... More

Kuala Belait, Brunei Darussalam
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed a few times here for a short stop over. Rooms are good and excellent choice of food. We had buffet in the evening and really enjoyed it. Check in / out is easily done and they will provide transportation to the airport.

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler Acting General... More

Seoul, South Korea
Top Contributor
59 reviews 59 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 5 Nights in AUG 2014 for Biz trip Location is near by Almaty City hall. Near by Intercontinental Hotel . Room is clean and fair. Breakfast is quite good. Interesting thing is, near midnight, there are some pros are walking around in lobby and tipsy bar 1st floor

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, First of all we thank you for choosing our hotel, and we are glad to hear your positive comments regarding breakfast and rooms. We will investigate the incident on the lobby areas, since our policy is very strict in this sense, and we do not allow external visitors not registered with our hotel. We also hope to have... More

Tehran, Iran
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Ten years of visiting Almaty for business and this was the best quality hotel I have ever stayed in. Rooms are nice and clean, staff helpful and breakfast with plenty of choices. Location is definitely not a plus as is far away from downtown or any eatery establishments. Wifi was great the first night but painfully slow during the first... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time and sharing feedback about your stay at Holiday Inn Almaty. I am extremely happy to read that you found our hotel suitable for your needs and that you were satisfied with your experience with us. We will surely share your kind words of appreciation with all our colleagues. It is very unfortunate... More

Sutton Coldfield, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 20, 2014 via mobile

Stayed here just for one night but perhaps wouldn't have wanted to be any longer. Room was clean and decidedly average but staff were very poor and couldn't speak very much English not a crime I know but made life difficult. Although it was well situated it is almost opposite the Intercontinental which at just $20 more is certainly a... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on tripadvisor and leaving your feedback. I am sorry to hear we did not meet your expectations. We understand English is very important for most our guests and is definitively a key criteria on our hiring process. Your comment can only motivate us to continue working on improving this point Our pricing... More

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed July 16, 2014

I enjoyed staying at the Holiday Inn Almaty in August 2013. It's a little pricey but everything in Almaty is pricey. I enjoyed the area, it was walking distance to everything, including the Intercon which had great outdoor food and indoor restaurants as well. I would definitely stay there again.

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your stay at Holiday Inn Almaty and for taking the time to leave your feedback. I am happy to read that overall you enjoyed the stay and appreciated the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and facilities. The pleasure... More

Senior Contributor
35 reviews 35 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 15, 2014

The hotel is uptown at the Northern end of the city - it's far enough away from the centre to be quietish but close enough to not seem a bore going wherever you plan to. That said - this isn't a walk-out-and-find-a-restaurant place. It needs planning and a taxi. That suited me very well and after some recent shabby hotel... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Holiday Inn Almaty on TripAdvisor. I am happy that you had a pleasant stay with us and found our hotel convenient for your needs. I am glad that you appreciated the free wi-fi and recommend our property to others. Hope to see you again if you are... More

Istanbul
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 10, 2014

I do visit here for almost last 4 years. The time is running fast and Holiday Inn still wears these years well (!). This time I faced something even different. Although I am a loyalty member of IHG club and my room preference is well described as non-smoking, receptionist guy told they ran out of non-smoking rooms. After a minute... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty and for sharing details about your stay. We value your feedback. It is regretful to hear that you had a less than pleasant experience with our front office. Please kindly contact us on alakz.gm@ihg.com and let us know in which room number you stayed in order to fix these issues in... More

Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed Last summer in this hotel - and would definitely recommend it for business travelers. That time I had a very hard trip over few small cities in Kazakhstan - all of them were in the middle of nowhere with poor hotel choice. But when I was back to Almaty - this hotel helps me to relax and go back... More

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service exceeds our guest expectations. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 28, 2014

It was my first time in Almaty. Was surprised. Very very good place. everything is fine, Service, food variety, rooms, location, breakfasts. Small but cosy hotel. mountains are awesome. Wanna be back.

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your recent stay at Holiday Inn Almaty and for taking the time to leave your feedback. We appreciate your kind words about our hotel amenities and service. I am extremely happy to read that you found our hotel suitable for your needs. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric... More

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Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Almaty 4*
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Also Known As:
Holiday Inn Almaty Hotel Almaty

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