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Holiday Inn Almaty

4.0 of 5 Timiryazeva St., 2D, Almaty 050013, Kazakhstan
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Holiday Inn Almaty
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Holiday Inn Almaty
Holiday Inn Almaty
Holiday Inn Almaty
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244 reviews from our community

Traveler rating
    47
    122
    57
    11
    7
See reviews for
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207
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Gothenburg, Sweden
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is good, especially considering the cost. The location is not perfect but 15-20 min walk will take you to “old town”. The bed and pillows are good as well as the room even if the TV is was very small. They had a gym that had free weights, treadmill and a bike and some more basic stuff. I... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. I am very pleased to hear that you enjoyed your stay with us. Thank you for the comments about our location, fitness center, breakfast and rooms. We hope to have the pleasure of welcoming you again. Sincerely, Douglas Winfield General Manager More

Atyrau Province, Kazakhstan
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed in Holiday Inn for more than 2 weeks. It was a good stay, the Hotel is close by to the city centre and other main places. Enjoyed the snow covered mountain view and the hospitality of the staff was good.

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is a pleasure to know that the hotel location was convenient for your needs, and you enjoyed our Mountain View room. Also thank you for your comment regarding our hospitality, we appreciate that. We hope... More

New York City, New York
Top Contributor
132 reviews 132 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

This Holiday Inn is well organized and has good conference facilities. It is not best located though. If you need a taxi, be aware that hotel provided taxi is at least twice as much as any other taxi on call and even more expensive than a taxi caught on the street, which is absolutely safe.

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor following your recent stay at Holiday Inn Almaty. I am delighted you found our hotel to offer good conference facilities and that you enjoyed your stay with us. We do offer a secure and reasonable taxi service through the hotel for out guests or guests can choose and organize direct... More

Glasgow, Scotland, United Kingdom
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently spent 5 nights here on a last minute business trip. Even though I'm a card holder for it hotels this visit was not of the usual standard. The dining mnunwas poor and the food quality was worse. On my first evening I ordered a chicken curry. What I got was a bowl of hot cream mixed with turmeric and... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is regretful to learn about the food you did not like, please be sure that this information has been shared with our team. We take these issues very seriously and would like to assure that... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed two weeks for my appointment, the hotel is conveniently located in the business center. Not many restaurants and shopping in the vicinity. Comfortable and average size rooms are decent. Free but not very reliable wifi in rooms. If you eat in the hotel, be prepared to pay for the overpriced menu. Staff are helpful but not very friendly.... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. I am very pleased to hear that you enjoyed your stay with us and that you recommend it. It is a pleasure to know that the hotel location was convenient for your needs, and you found the room comfortable. Your important information about our staff has... More

JKT
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited Almaty for a business trip. Stayed at the Inn for 3 nights based on research and reviews on this site. First and foremost I must admit that this is a good Hotel. Unlike what i have read on some reviews. Everything in the room was in good working order. Good lighting, comfy bed, Working AC / Heater and good... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. We always strive to offer the best services to our guests and your appreciation is very encouraging. I am really glad that you enjoyed your stay at our hotel and the amenities that we offer. Thank you for your comments about our rooms, breakfast and service.... More

1 review
3 of 5 stars Reviewed 2 weeks ago

The Hotel is in the average of the European Holiday Inn, good position, rooms are sufficiently confortable and the staff in the restaurant is very polite. Something which is really incredibile for a four star hotel instead is internet connection, Wi-Fi is very poor, most of the time you cannot get any connettivity at all. I have been in the... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. I am very pleased to hear that you enjoyed your stay with us. I am sorry for our internet connection problems, this matter is currently under review for action to improve connection and speed. Also thank you for kind words toward our employees, the team will... More

Barcelona
Top Contributor
76 reviews 76 reviews
51 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for two nights. I had a "mountain view" room, which really meant "highway view". Although I was exhausted, I did hear a lot of cars honking outside at all times. The room lacked good lighting, and the shower head needed replacing, as it sprayed everywhere. I general, the quality was more or less like one would expect... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. I am sorry to hear we did not meet your expectations. We always strive to provide the best services to our guests and we will take necessary actions to avoid this in future. Almaty often has visibility issues preventing clear views of the beautiful mountains which... More

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A pretty good five star hotel…in a nondescript location and lacking in charm but rooms are v comfortable and well proportioned. Staff are very efficient -- I dropped some money on the floor and the receptionist had it sent up to my room. Ideal for a short business trip.

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Almaty and leaving comments about your experience with us. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. We hope to have the honor of serving you again. Sincerely, Eric Seiler Acting General Manager More

London, United Kingdom
Top Contributor
151 reviews 151 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

after a 12 hour train journey it was great to walk into the HI and get a professional welcome from the front desk team. Room sorted really quickly, greeted as an IHG member and given voucher for free drink in the bar. Room standard HI, so no complaints, but A/C seemed limited, and not sure temp actually reduced when on,... More

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. Thank you for your kind words towards our staff, we value that. We are very pleased to hear you enjoyed spending time in our hotel, especially bar and restaurant. The pleasure is all ours to welcome... More

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Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
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Also Known As:
Holiday Inn Almaty Hotel Almaty

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