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All 53 Almaty hotels

Holiday Inn Almaty

4.0 of 5 Hotel   |   2D Timiryazev Street, Almaty 050013, Kazakhstan
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Holiday Inn Almaty

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Ranked #7 of 53 hotels in Almaty
A recent review
3 of 5 stars reviewed 1 week ago
ArmenGrigoryan New York City, New York
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190 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
New York City, New York
Top Contributor
107 reviews 107 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn is not a luxury brand, but in Almaty it almost is. Rooms and service are ok. Food is average, but prices, especially for in-hotel extra services are quite high. Ordering a taxi from the hotel would cost you 3 times more than voting a cab on the street in front of the hotel.

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Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in the hotel a number this year and have always found the staff attentive and accommodating. The rooms are comfortable and nicely decorated. Complementary water, fruits and Wifi. Breakfast is buffet and often there is also a choice of buffet or a la carte for dinner.

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Greg, Thank you for your loyalty to our hotel. It is a pleasure to know that you found Holiday Inn Almaty suitable for your needs. Happy to read your kind comments about the ambiance at the hotel and your appreciation of our compliments and amenities. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler... More

Contributor
18 reviews 18 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights at this great hotel - beautiful rooms, very clean and tidy, great service, good food, very nice staff, quiet at night, almost everything you wish when you book a room for the first time in a city you never been to. I really enjoyed my stay and I'm sure I'll come back again when I'm in... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for your loyalty to our hotel. It is a pleasure to know that you found Holiday Inn Almaty suitable for your needs. Happy to read your kind comments about the ambiance at the hotel and your appreciation of our compliments and amenities. The pleasure is all ours to welcome you back in Almaty! Sincerely, Eric Seiler... More

Heemskerk, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Recently stayed in this hotel and it was everything I expected but nothing extra. Room was comfortable but there was quite a lot of noise from the road which passes the hotel. This is a busy road with traffic all day long. It was quieter late at night which helped. Bathroom was relatively small but everything you need was there.... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Almaty and for leaving details about your stay. We value your feedback. It is regretful to hear that you had a less than pleasant experience with our room service and breakfast. We always strive to provide the best services to our guests and we will take necessary actions to avoid this in... More

Germany
Contributor
20 reviews 20 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 21, 2014

The hotel is located at one of the main roads, close to the city center. As most of the international flights do arrive during the night, you do arrive at the hotel early morning. Check in process was unfortunately a little bit slow, as new guests were queuing up. To my surprise I was upgraded to the executive floor. Room... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for staying at Holiday Inn Almaty and leaving comments about your experience with us. I am happy to read that overall you enjoyed your stay and appreciated the hotel amenities, compliments, free wi-fi and breakfast selection. It is sad to hear that your check-in experience was not up to your expectations. This information has been passed... More

Cholet, France
2 reviews
5 of 5 stars Reviewed February 15, 2014

Excellent hotel A good location! room cozy, clean and tidy each day ( with a discreet staff fast and efficient ) availability and friendliness of the staff ( reception; bar ; restaurant ...). I recommend the hotel to all the friends and acquaintances Ready to come back

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for sharing your experience at Holiday Inn Almaty. We value your feedback and it is a pleasure to know that you enjoyed the room cleanliness and service. Thank you for recommending the hotel to others. Hoping to see you again. Sincerely, Eric Seiler Acting General Manager More

Washington DC, District of Columbia
Top Contributor
216 reviews 216 reviews
46 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed February 10, 2014

This is a pretty good hotel right in the heart of Almaty. I would recommend it, but know there are some minor issues. The room was very comfortable, though extremely hot and stuffy in the middle of winter. This is due to the heating systems used in KZ. In light of this, a room fan would be nice. Instead, I... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for leaving a review about your stay at Holiday Inn Almaty and recommending it to others. It is a pleasure to know that the hotel location was convenient for your needs, and you found the room comfortable. Happy to read you appreciated the room service. It is regretful to learn about the service at check out,... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2014

I stayed in Holiday Inn Almaty in January on a business trip - and i have to say that this is probably the best hotel in Almaty. It has excellent facilities (gym available 24/7, excellent breakfast and a business room). But most of all I was extremely impressed with the staff at this hotel. As I well learned the staff... More

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for taking the time and leaving a review about your recent experience at Holiday Inn Almaty. It is a pleasure to know that you enjoyed your stay at our hotel and appreciated the hotel amenities and service. Thank you for your loyalty. I will surely share your kind words with our staff. We will be looking... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2014 via mobile

I like Holiday Inn hotels and my favorite one is in Bogota. So I was glad when my associate had booked Holiday Inn in Almaty for my business trip which took 12 days, but the strange things had started from the first 10 minutes. After very warm and hospitality check in procedure I started unpacking in my room and I... More

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Maxim, Thank you for staying at Holiday Inn Almaty and sharing feedback about your experience. I am glad to know about your loyalty to the Holiday Inn brand. Happy to learn that you appreciated the check-in experience. It is very regretful to see your comments about room cleanliness. I have instantly shared this information as well as details about... More

Istanbul
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 21, 2014

I've been staying at this hotels as well as at a couple of others for a long time. When we first started to stay at this one, the overall quality was impressive of all services, make quality and staff calibre. But they were asking too much Money, especially when you compare with the worlwide Holiday Inn standards. But after a... More

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Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing you recent stay at Holiday Inn Almaty. Your feedback is very important to us. I understand that you were not satisfied with the room rate. Let me assure you that we strive to offer our guests with the best rate on the market. Sorry to hear that your room did not meet your expectations.... More

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Additional Information about Holiday Inn Almaty

Also Known As:
Holiday Inn Almaty Hotel Almaty
Holiday Inn Almaty Hotel
Address: 2D Timiryazev Street, Almaty 050013, Kazakhstan
Phone Number:
Location: Kazakhstan > Almaty
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Almaty
#7 Luxury Hotel in Almaty
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Almaty 4*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 
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