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Holiday Inn Almaty

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Timiryazeva St., 2D, Almaty 050013, Kazakhstan
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Holiday Inn Almaty
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Holiday Inn Almaty
Holiday Inn Almaty
Holiday Inn Almaty
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261 reviews from our community

Traveler rating
    52
    128
    61
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    7
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217
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Moscow, Russia
Top Contributor
143 reviews 143 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Holiday Inn is, as reviewers before me wrote, a reasonable choice in a town which does not offer a lot of choice at decent prices. 40k KZT for a double room are on the expensive side, still, considering what is on offer. Our room was nice, faced the quiet back, and was generally ok. I would have hoped that the... More 

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is a pleasure to know that you enjoyed your stay with us. It is a pleasure to know that the hotel location was convenient for your needs. Thank you for your comments about our prices... More 

Eau Claire, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had lots of issues with the folks at the front desk as we seemed to have language issues. We stayed for one week in this hotel and every day they would leave a note under our door for us to come and pay the bill at the front desk. We would go down each day at give them our card... More 

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing your experience at Holiday Inn Almaty. We regret that we did not meet your expectations. I am sorry to hear about the problems you faced with front office, we always strive to provide the best services to our guests and we will take necessary actions to avoid this in future. Please note that we... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

I remember first year when this hotel was opened in Almaty. That time it was really Holiday Inn and it worth the money they was asking for. Nowadays it still worth the money, as price was not increased much, however quality in some areas become much worth. For many business travelers it is important to stay connected all the time... More 

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing your experience at Holiday Inn Almaty. I am sorry to hear we did not meet your expectations. We always strive to provide the best services to our guests and we will take necessary actions to avoid this in future. Please rest assured your comments are very important to us as your satisfaction is our... More 

Fremont, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in the Holiday Inn twice and the stays were consistent and similar. I stayed in December 2014 when it was quite cold and the room they gave me was too hot. This time they gave me a room that didn't suffer the same temperature problem. However, both rooms were well furnished, clean, quiet, and comfortable. As a someone... More 

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is a pleasure to know that overall you enjoyed your stay with us. Thank you for your comments about our rooms and quality of sleep. The pleasure is all ours to welcome you back at... More 

UK
Top Contributor
101 reviews 101 reviews
79 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed February 17, 2015

I stayed at Holiday Inn Almaty for a conference, which meant full board (breakfast, lunch and dinner) and more time spent in the room than I usually would. The first thing to say is that the staff I encountered were polite and cheerful (not my experience at hotels in other parts of Central Asia) and spoke/understood English. As a business... More 

Was this review helpful? Yes 1
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing your experience at Holiday Inn Almaty. I am very pleased to hear that you enjoyed your stay with us and that you feel you received great service. Thank you for your comments about our rooms, Wi-Fi and conference facilities. Your important information about our breakfasts has been forwarded to the relevant department and we... More 

Kiev, Ukraine
Top Contributor
51 reviews 51 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 2, 2015

This was a very good Holiday Inn experience. Good service and nice decent rooms. The hotel restaurant was also good, but restaurant prices are very high (not only in this hotel, but in Almaty in general). My only complaint is that the internet is not very good. It works well for email and simple browsing, but difficult to make a... More 

Was this review helpful? Yes 2
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing your experience at Holiday Inn Almaty. I am very pleased to hear that you enjoyed your stay with us. Please note that we internet issue is currently under review for action to improve connection and speed, I am sorry inconvenience. Please rest assured your comments are very important to us as your satisfaction is... More 

1 review
5 of 5 stars Reviewed January 27, 2015

Good quality hotel, very comfortable room and well equipped. Although I didn't use the bar it looked very pleasant and comfortable. Room service food very. Well equipped gym with modern equipment. Good value for money. Free wifi

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your appreciation is very encouraging. I am delighted you found our hotel offer good room facilities and that you enjoyed your stay with us. Thank you for your comments about our bar, food and gym. We... More 

Hastings, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2015

Good quality hotel, very comfortable room and well equipped. Although I didn't use the bar it looked very pleasant and comfortable. Room service food very. Well equipped gym with modern equipment. Good value for money. Free wifi.

Was this review helpful? Yes
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your reviewing your experience at our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is a pleasure to know that you enjoyed your stay with us. Thank you for your comments about our rooms, bar and gym, our team will be greatly encouraged by your comments.... More 

Gothenburg, Sweden
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 27, 2014

The hotel is good, especially considering the cost. The location is not perfect but 15-20 min walk will take you to “old town”. The bed and pillows are good as well as the room even if the TV is was very small. They had a gym that had free weights, treadmill and a bike and some more basic stuff. I... More 

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for reviewing our hotel on Tripadvisor and leaving your feedback. I am very pleased to hear that you enjoyed your stay with us. Thank you for the comments about our location, fitness center, breakfast and rooms. We hope to have the pleasure of welcoming you again. Sincerely, Douglas Winfield General Manager More 

Atyrau Province, Kazakhstan
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2014

I stayed in Holiday Inn for more than 2 weeks. It was a good stay, the Hotel is close by to the city centre and other main places. Enjoyed the snow covered mountain view and the hospitality of the staff was good.

Was this review helpful? Yes
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear Guest, We value your feedback about our hotel. At Holiday Inn Almaty we strive to consistently ensure our facilities and service are superior. It is a pleasure to know that the hotel location was convenient for your needs, and you enjoyed our Mountain View room. Also thank you for your comment regarding our hospitality, we appreciate that. We hope... More 

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