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Grand Hotel Aiser

Pozharskogo St., 1, Almaty 050000, Kazakhstan
Hotel amenities
Grand Hotel Aiser
Best prices for: 1 room 1 guest
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Ranked #42 of 65 Hotels in Almaty
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34 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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Stavanger, Norway
Top Contributor
105 reviews 105 reviews
64 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 13, 2015

2 nights at this hotel. Safe parking and a good location for any adventure. It seemed that I was in the middle of 2 football teams at the time, so it was hectic, but that can happen anywhere :-) Breakfast was average, but there is a couple of good restaurants nearby, and I was there! Rooms are small and far... More 

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Navi Mumbai, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 6, 2015

Nice looking hotel with new amenities in the room. Pros: location - near to a super market, famous Indian restaurant, easy accessible to city centre, etc. Cons: breakfast, employees attitude, service, etc

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Bishkek, Kırgızistan
Top Contributor
82 reviews 82 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed November 27, 2013

Stay away and do not stay. The rooms have white cool disturbing lights instead of warm lights. No water, no coffee, no hangers. Smell of sewer in the bathroom. An unfortunate hotel for Almaty. Better give another 100$ and stay in Rixoa or elsewhere.

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Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed October 3, 2013

Was in Almaty in the first quarter of 2013 , during he Kazak winter season for about 5 days. Hotel is well located with a Indian restaurant at a stone throw distance from this place , apart from it this place was a big disappointment. With mercury dipping 4 to 6 deg c below zero the hotel did not have... More 

Was this review helpful? Yes 2
Amasya, Turkey
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

Bad was like a water bad. A half used water bottle in the mini bar and nothing else. A pair of lipton tea and no kettle. I did not try the breakfast. Bath was separated by a window from the room like the southeast asia countries. Do i need to write more?

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 3, 2013

pros: *location - ease of access *view - take 5th and higher flours, view on the mountains are astonishing! *nice breakfast - plenty of fruits, bakery and hot dishes cons: *overpriced *NOT a 4 star * Room was not made up untill i requested few times (only one visit of the maid during 5(!!!) days of stay) *pool from 9am... More 

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Patras, Greece
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 20, 2013

Nice hotel in a nice location. Breakfast is nothing special at all. Room was very spacey and clean but bathroom was really small. Their big problem is their stuff. They need to be trained urgently. Especially some of the reception stuff has no idea what they should do. I recommend this hotel only to budget travelers. I hope that in... More 

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Hong Kong, China
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 29, 2013

We stayed here for 4 nights when we visited Almaty and the nearby area. The facilities were basic and sometimes you had to ask for it, like glasses and cloth hangers. The room was clean and spacious. It had cable TV but how touse it was a problem as there was no English instruction. However free WiFi was available. Breakfast... More 

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Birmingham, England, United Kingdom
Top Contributor
60 reviews 60 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed March 10, 2013

We were on a motorcycle trip to Mongolia and when we arrived in Almaty we headed for the Valentina Guesthouse at 62A Zhabayev Street (Grid: N43.19046 E76.80082) in the outskirts. Sadly it was fully booked so we headed off to our second choice, the Grand Aiser Hotel in town. This turned out to be an expensive disappointment as whilst it... More 

Was this review helpful? Yes 1
Top Contributor
237 reviews 237 reviews
65 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed September 21, 2012

Perfect new furniture and western design of rooms. Meanwhile, it is so difficult to use minibar, because it is blocked by the bed. Safety box is not attached to the wall, so everybody can carry it (see my photo ). Location is convinient if you need to be close to goverments are. Very important: it is very difficult to get... More 

Was this review helpful? Yes 2
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Hotel & grounds (9)
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