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Grand Hotel Aiser

Pozharskogo St., 1, Almaty 050000, Kazakhstan
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42 Reviews from our TripAdvisor Community

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Lublin, Poland
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 7, 2015

Nice, warm rooms with a wonderful Tian-Shan Mountain view, a window wall between bathroom and a room (for whatever reason), clean and good breakfast. They have free wifi access but the quality of internet wasn`n good and sometimes it disappeared at all. But it is not the hotel ****, not hotel **** service I would say it is hotel** or... More 

Helpful?
Thank Natalia D
Gurgaon, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 24, 2015 via mobile

I stayed in this hotel march 2015,climate was too much cold.we reached there around night time,I didn't feel any large guest in hotel,rooms are OK,WiFi available,I didn't have dinner,but I take breakfast it was good,total Russian dishes,juices ,sausages good,one technique in hotel good,it was sensor lights,when we walk through floors only lights on,other wise its automatically off.good .nice electrical consumption.

Helpful?
Thank ashelycheryan
Dubai, United Arab Emirates
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 5, 2015

It was my first visit to Almary and I was booked in this hotel as the city was full. How wish I never stayed in this hotel. Dirty rooms dirty beds. I never even opened the bed or used the conforter as it was really disgusting. Breakfast is so poor and no choices. I will never stay there again.

Helpful?
Thank EWS14

Travelers are raving about these Almaty hotels

Stavanger, Norway
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed March 13, 2015

2 nights at this hotel. Safe parking and a good location for any adventure. It seemed that I was in the middle of 2 football teams at the time, so it was hectic, but that can happen anywhere :-) Breakfast was average, but there is a couple of good restaurants nearby, and I was there! Rooms are small and far... More 

Helpful?
Thank HeliSven
Navi Mumbai, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 6, 2015

Nice looking hotel with new amenities in the room. Pros: location - near to a super market, famous Indian restaurant, easy accessible to city centre, etc. Cons: breakfast, employees attitude, service, etc

Helpful?
Thank SanthoshKCN
Bishkek, Kırgızistan
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
1 of 5 stars Reviewed November 27, 2013 via mobile

Stay away and do not stay. The rooms have white cool disturbing lights instead of warm lights. No water, no coffee, no hangers. Smell of sewer in the bathroom. An unfortunate hotel for Almaty. Better give another 100$ and stay in Rixoa or elsewhere.

Helpful?
Thank TROPOSHFERE
Mumbai (Bombay), India
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed October 3, 2013

Was in Almaty in the first quarter of 2013 , during he Kazak winter season for about 5 days. Hotel is well located with a Indian restaurant at a stone throw distance from this place , apart from it this place was a big disappointment. With mercury dipping 4 to 6 deg c below zero the hotel did not have... More 

Helpful?
2 Thank varun_vc
Amasya, Turkey
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

Bad was like a water bad. A half used water bottle in the mini bar and nothing else. A pair of lipton tea and no kettle. I did not try the breakfast. Bath was separated by a window from the room like the southeast asia countries. Do i need to write more?

Helpful?
1 Thank bayhan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 3, 2013

pros: *location - ease of access *view - take 5th and higher flours, view on the mountains are astonishing! *nice breakfast - plenty of fruits, bakery and hot dishes cons: *overpriced *NOT a 4 star * Room was not made up untill i requested few times (only one visit of the maid during 5(!!!) days of stay) *pool from 9am... More 

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1 Thank gogliko777
Patras, Greece
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 19, 2013

Nice hotel in a nice location. Breakfast is nothing special at all. Room was very spacey and clean but bathroom was really small. Their big problem is their stuff. They need to be trained urgently. Especially some of the reception stuff has no idea what they should do. I recommend this hotel only to budget travelers. I hope that in... More 

Helpful?
2 Thank MMichalis
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