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Grand Hotel Aiser

Pozharskogo St., 1, Almaty 050000, Kazakhstan
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Grand Hotel Aiser
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Best prices for: 1 room 1 guest
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Ranked #44 of 65 Hotels in Almaty
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35 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (11)
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Dubai, United Arab Emirates
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 5, 2015

It was my first visit to Almary and I was booked in this hotel as the city was full. How wish I never stayed in this hotel. Dirty rooms dirty beds. I never even opened the bed or used the conforter as it was really disgusting. Breakfast is so poor and no choices. I will never stay there again.

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Stavanger, Norway
Level Contributor
111 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed March 13, 2015

2 nights at this hotel. Safe parking and a good location for any adventure. It seemed that I was in the middle of 2 football teams at the time, so it was hectic, but that can happen anywhere :-) Breakfast was average, but there is a couple of good restaurants nearby, and I was there! Rooms are small and far... More 

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Navi Mumbai, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 6, 2015

Nice looking hotel with new amenities in the room. Pros: location - near to a super market, famous Indian restaurant, easy accessible to city centre, etc. Cons: breakfast, employees attitude, service, etc

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Bishkek, Kırgızistan
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed November 27, 2013

Stay away and do not stay. The rooms have white cool disturbing lights instead of warm lights. No water, no coffee, no hangers. Smell of sewer in the bathroom. An unfortunate hotel for Almaty. Better give another 100$ and stay in Rixoa or elsewhere.

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Mumbai (Bombay), India
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
2 of 5 stars Reviewed October 3, 2013

Was in Almaty in the first quarter of 2013 , during he Kazak winter season for about 5 days. Hotel is well located with a Indian restaurant at a stone throw distance from this place , apart from it this place was a big disappointment. With mercury dipping 4 to 6 deg c below zero the hotel did not have... More 

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Amasya, Turkey
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 16, 2013 via mobile

Bad was like a water bad. A half used water bottle in the mini bar and nothing else. A pair of lipton tea and no kettle. I did not try the breakfast. Bath was separated by a window from the room like the southeast asia countries. Do i need to write more?

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Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 3, 2013

pros: *location - ease of access *view - take 5th and higher flours, view on the mountains are astonishing! *nice breakfast - plenty of fruits, bakery and hot dishes cons: *overpriced *NOT a 4 star * Room was not made up untill i requested few times (only one visit of the maid during 5(!!!) days of stay) *pool from 9am... More 

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Patras, Greece
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2013

Nice hotel in a nice location. Breakfast is nothing special at all. Room was very spacey and clean but bathroom was really small. Their big problem is their stuff. They need to be trained urgently. Especially some of the reception stuff has no idea what they should do. I recommend this hotel only to budget travelers. I hope that in... More 

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Hong Kong, China
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 29, 2013

We stayed here for 4 nights when we visited Almaty and the nearby area. The facilities were basic and sometimes you had to ask for it, like glasses and cloth hangers. The room was clean and spacious. It had cable TV but how touse it was a problem as there was no English instruction. However free WiFi was available. Breakfast... More 

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Birmingham, England, United Kingdom
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed March 10, 2013

We were on a motorcycle trip to Mongolia and when we arrived in Almaty we headed for the Valentina Guesthouse at 62A Zhabayev Street (Grid: N43.19046 E76.80082) in the outskirts. Sadly it was fully booked so we headed off to our second choice, the Grand Aiser Hotel in town. This turned out to be an expensive disappointment as whilst it... More 

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