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Holiday Inn ANA Sendai

3.5 of 5 1-4-1 Shintera Wakabayashi Ku, Sendai 984-0051, Miyagi Prefecture
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Holiday Inn ANA Sendai
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Holiday Inn ANA Sendai
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190 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo, Japan
Top Contributor
119 reviews 119 reviews
88 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 2, 2014

Forenote: I used to stay here about 1-2 times a year from 2001 (the year this hotel opened as Holiday Inn, without ANA co-brand) to 2010. Since then, there was approximately 4 1/2 years blank - Here today, I came for another stay, now, branded as ANA Holiday Inn. Location: On the southeast side of JR Sendai train station (relatively... More 

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Tokyo Prefecture, Japan
15 reviews 15 reviews
11 hotel reviews
5 of 5 stars Reviewed September 17, 2014

出張で滞在しました。駅からは少々歩きますが静かな環境です。ホテルは非常にきれいで快適に過ごさせていただきました。また利用させていただきます。 Stayed for 2 night for a business trip. A bit far from Sendai Station but a quiet area. Rooms are clean and cozy. Did not use any restaurants but looked like a fancy place. Will stay again when I have a chance to visit Sendai.

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Yokohama, Japan
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

The location and the hotel is very quiet so a good sleep is guaranteed. The guest room is equipped with all the small necessities but may find it smaller than expected. Personally, the guest room lacked "central" room light so the impression of the room was dark. Brekky was minimal; wanted more variety with the brekky buffet. (Thus, could be... More 

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear miyu-tomo, Thank you for your candid review. We are glad to know that our location was suitable for your needs and that you liked the quiet environment in your room. The high scores you have also given to Cleanliness, Service, and Sleep Quality are highly appreciated. On the other hand, we’re sorry you were not satisfied with the food... More 

London, England, United Kingdom
2 reviews
4 of 5 stars Reviewed February 10, 2014

Sending two nights here great joint value for money. We are near Sendai town where the arcade malls are, barely ten minute walk. Lots of shops and restaurant all over. There is a 711 nearby2 minutes away, fully stocked. Ppl r friendly helpful, they could not tell me where I could go for a few after dinner with my friends.... More 

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18 reviews 18 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 30, 2013

The bed is just that bit softer than is the norm for japan - weary western travellers will appreciate this. Wifi in our room was s l o w as, even tho the wifi machine was located in the room! Brekky was ok, but not the quality seen in some hotels. Service was good, the hotel is close to the... More 

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear frozenintime, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. I would also like... More 

Salt Lake City, Utah
17 reviews 17 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 26, 2013

Thanks for good stay. The location is close to stores. Front desk delivered great customer service. The wireless worked fine. This Holiday Inn is consistent with all IHG properties. Really appreciate the nice service.

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Irvine, CA
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 31, 2013

Stayed for 2 nights for profession meeting at the Sendai International Center. Price is cheaper but there is no wirless internet in the room so you have to get the wireless in the lobby or the second floor at best. That is really not acceptable if you are here for a business meeting. Location is close enough to the Sendai... More 

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear SamTheCalifornian, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Oviedo, Florida
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 23, 2013

The hotel is clean and functional. It is close to Sendai station and the shopping area. The breakfast buffet is pretty good, offering a variety of western and Asian food. There is a grocery store about a block away where you can buy staple items to put in the in-room refrigerator. The room is slightly bigger than some of the... More 

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Oxford, England
Top Contributor
198 reviews 198 reviews
134 hotel reviews
744 helpful votes 744 helpful votes
2 of 5 stars Reviewed October 3, 2012

‘Holiday Inns’ are mostly all the same; that is both their strength and their weakness. Be you in Sydney or Slough, Singapore or Sendai, once inside you could be anywhere. This one, located about half-a-mile from Sendai’s main railway station but outside the town centre, does have one defining feature; the inflexibility and unhelpfulness of the front desk staff. Their... More 

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear xxxxxxzxxxxxxxx, Thank you for staying with us. As a Platinum member, you are one of our most important guests. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service (or quality) which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services.... More 

Top Contributor
300 reviews 300 reviews
76 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed July 8, 2012

This hotel is 5 minutes walk from the train station, which is convenient. It is functional and clean, and the staff are friendly. However, it lacks any kind of atmosphere or character. The price is quite reasonable though.

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Additional Information about Holiday Inn ANA Sendai

Address: 1-4-1 Shintera Wakabayashi Ku, Sendai 984-0051, Miyagi Prefecture
Phone Number:
Location: Japan > Tohoku > Miyagi Prefecture > Sendai > Sendai Station
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn ANA Sendai 3.5*
Number of rooms: 165
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Also Known As:
Holiday Inn Ana Sendai Hotel Sendai
Holiday Inn Sendai
Sendai Holiday Inn
Hotel Style:
#9 Business Hotel in Sendai

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