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All 96 Sendai hotels

Holiday Inn ANA Sendai

3.5 of 5 Hotel   |   1-4-1 Shintera Wakabayashi Ku, Sendai, Miyagi Prefecture 984-0051, Japan (Sendai Station)
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Ranked #20 of 96 hotels in Sendai
A recent review
3 of 5 stars Reviewed May 27, 2014
miyu-tomo Yokohama, Japan
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156 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • English first
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English first
Yokohama, Japan
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 27, 2014

The location and the hotel is very quiet so a good sleep is guaranteed. The guest room is equipped with all the small necessities but may find it smaller than expected. Personally, the guest room lacked "central" room light so the impression of the room was dark. Brekky was minimal; wanted more variety with the brekky buffet. (Thus, could be... More

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear miyu-tomo, Thank you for your candid review. We are glad to know that our location was suitable for your needs and that you liked the quiet environment in your room. The high scores you have also given to Cleanliness, Service, and Sleep Quality are highly appreciated. On the other hand, we’re sorry you were not satisfied with the food... More

London, England, United Kingdom
1 review
4 of 5 stars Reviewed February 10, 2014

Sending two nights here great joint value for money. We are near Sendai town where the arcade malls are, barely ten minute walk. Lots of shops and restaurant all over. There is a 711 nearby2 minutes away, fully stocked. Ppl r friendly helpful, they could not tell me where I could go for a few after dinner with my friends.... More

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14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 30, 2013

The bed is just that bit softer than is the norm for japan - weary western travellers will appreciate this. Wifi in our room was s l o w as, even tho the wifi machine was located in the room! Brekky was ok, but not the quality seen in some hotels. Service was good, the hotel is close to the... More

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear frozenintime, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I appreciate the compliments on the staff and the level of service provided. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. I would also like... More

Salt Lake City, Utah
17 reviews 17 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 26, 2013

Thanks for good stay. The location is close to stores. Front desk delivered great customer service. The wireless worked fine. This Holiday Inn is consistent with all IHG properties. Really appreciate the nice service.

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Irvine, CA
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed August 31, 2013

Stayed for 2 nights for profession meeting at the Sendai International Center. Price is cheaper but there is no wirless internet in the room so you have to get the wireless in the lobby or the second floor at best. That is really not acceptable if you are here for a business meeting. Location is close enough to the Sendai... More

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IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear SamTheCalifornian, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Oviedo, Florida
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2013

The hotel is clean and functional. It is close to Sendai station and the shopping area. The breakfast buffet is pretty good, offering a variety of western and Asian food. There is a grocery store about a block away where you can buy staple items to put in the in-room refrigerator. The room is slightly bigger than some of the... More

Was this review helpful? Yes 1
Oxford, England
Top Contributor
180 reviews 180 reviews
131 hotel reviews
737 helpful votes 737 helpful votes
2 of 5 stars Reviewed October 3, 2012

‘Holiday Inns’ are mostly all the same; that is both their strength and their weakness. Be you in Sydney or Slough, Singapore or Sendai, once inside you could be anywhere. This one, located about half-a-mile from Sendai’s main railway station but outside the town centre, does have one defining feature; the inflexibility and unhelpfulness of the front desk staff. Their... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn ANA Sendai, responded to this review

Dear xxxxxxzxxxxxxxx, Thank you for staying with us. As a Platinum member, you are one of our most important guests. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service (or quality) which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services.... More

Top Contributor
278 reviews 278 reviews
72 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 8, 2012

This hotel is 5 minutes walk from the train station, which is convenient. It is functional and clean, and the staff are friendly. However, it lacks any kind of atmosphere or character. The price is quite reasonable though.

Was this review helpful? Yes 1
El Dorado Hills, California
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2010

The Holiday Inn in Sendai was a nice surprise. When I was looking for a place to crash for one night in Sendai, I was a bit unsure because it seemed so reasonably priced, unusual for Japan. We were pleased to see how new and clean the entire place was, and it was an easy walk from the train station... More

Was this review helpful? Yes 2
Bangkok, Thailand
Top Contributor
64 reviews 64 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 16, 2010

The hotel is just six minute away from the sendai station but it is not in the miidle of business or shopping district. There aren't any department store or large shop around there. I stayed here for only one night. In my enitre trip, the hotel room here have the smallest area but also the cheapest one. The staffs were... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn ANA Sendai

Address: 1-4-1 Shintera Wakabayashi Ku, Sendai, Miyagi Prefecture 984-0051, Japan
Phone Number:
Location: Japan > Tohoku > Miyagi Prefecture > Sendai > Sendai Station
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn ANA Sendai 3.5*
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Also Known As:
Holiday Inn Ana Sendai Hotel Sendai
Holiday Inn Sendai
Sendai Holiday Inn

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Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style
#12 Business Hotel in Sendai
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Official Description (provided by the hotel)
The Holiday Inn Sendai opened on 20th, July 2001 with the hotel is located just 6 minutes walk from Sendai Station. Sendai is 1 hour 40 minutes on the Tohoku Shinkansen from Tokyo Station and 70 minutes by air from Osaka. The hotel is ideally situated for business and pleasure stays. There are many of Sendai's major cultural and historical venues in close proximity to the hotel; such as Aoba Castle, Miyagi Museum, Sendai Stadium and Rinnoji Temple.Sendai is also famous for its seasonal events; such as the Aoba-Matsuri Festival showcasing impressive warriors and priests marching in the springtime. In the summer the 'Tanabata Festival' will give guests the opportunity to feast their eyes on the colorful streamers waving under the summer skies. Autumn brings the annual Jazz Festival with Winter displaying fascinating illuminated trees at the 'Pageant of Starlight'. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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