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The Westin Sendai

Certificate of Excellence
1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
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1 room 1 guest
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The Westin Sendai
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273 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (79)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (52)
All months
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Westin Sendai is AMAZING and will always be my pick for Sendai. The rooms are huge for Japan standard and the staff could not be more helpful. The location is quite central and not too far from JR Sendai Station. I stayed here mainly due to my company's office being located in the same building but I would highly recommend... More 

Was this review helpful? Yes
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at one of their premier rooms(corner room) and I loved it! The view from the picture windows is magnificient, the mountains, small forests and some unique buildings(including a tall female buddha!). I love its compactness too. The front desk, the club lounge, the gym and restaurants are all on the same floor which is quite convenient. Senior staff... More 

Was this review helpful? Yes
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Melbourne, Australia
Level Contributor
111 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here so we could attend the Sendai Festival. The room was a really good size and yes the heavenly bed was welcomed as we had been sleeping on firmer beds. The breakfast was great with lots of variety. The service is excellent.

Was this review helpful? Yes
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

New Zealand
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 29, 2015

Travelling as part of a group during cherry blossom season. While the location is not that close to the main railway station, and there are limited dining options close by, the hotel itself was great. Staff are available to greet you at the ground floor and the lobby on the 26th is functional and spacious, especially as there are adjoining... More 

Was this review helpful? Yes
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Pisa, Italy
Level Contributor
131 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 27, 2015

Westin at its best. A very stylish hotel with ultramodern decor, impeccable service, and stunning views. Prices are very reasonable for the service offered. Just one suggestion for improvement: the gym needs some attention from the management (and more weights and equipment).

Was this review helpful? Yes 1
Management response:

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Vilseck, Germany
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 10, 2015

This westin is an amazing bargain for this size room, Westin amenities and a view that is absolutely gorgeous. The sun rises over our window very early, it appears to rise out of the mountains and moments latter lights up the city. Then you can close the black out curtains and catch another 3 hours of sleep. The Westin is... More 

Was this review helpful? Yes 1
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm... More 

san francisco
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed July 2, 2015

This was a typical Westin hotel, beautifully appointed, heavenly beds, generous American sized hotel rooms, great service. Actually, even better service than Westins in the US and China! Well, this is Japan afterall. Compared to modern Japanese hotels, this Westin is more like hotels you'd see in the US. Aside from the room size, the baths are Western style, not... More 

Was this review helpful? Yes
ウェスティンホテル仙台_担当, ウェスティン仙台 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm... More 

New York City, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed June 9, 2015

Thoroughly enjoyed our stay in Sendai atop this wonderful, modern yet tasteful, oasis. Great views and beautiful, elegant hotel! Everything here worked and did so comfortably and stylishly... From the showers to the towels to the bedding to the buffet. Our room was well stocked with comfy towels and other amenities, and was very clean and non-smokey (like some hotels... More 

Was this review helpful? Yes 1
ウェスティンホテル仙台_担当, Rooms at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Kahului, Hawaii
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed May 8, 2015

Split several days in Sendai at the Westin and the Metropolitan adjacent to the JR Station. I have absolutely no doubt that this is the best place in town. We were met by attentive staff on the 1st floor entrance who courteously assisted us. We were early but the check in desk staff were likewise. The floors are secure and... More 

Was this review helpful? Yes
ウェスティンホテル仙台TWS, Rooms at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Wellington, New Zealand
Level Contributor
81 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed April 29, 2015

We stayed here for 2 nights, with 9 guests in 7 rooms. We were all amazed at the flawless luxury of the hotel. We had booked well ahead and got a fantastic room rate for us all. If you visit Sendai and want luxury, look no further.

Was this review helpful? Yes
ウェスティンホテル仙台TWS, Rooms at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

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