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The Westin Sendai

Travelers' Choice award winner
1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
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1 room 1 adult
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The Westin Sendai
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325 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed one night Westin Sendai deluxe room as a SPG platinum member. Good landscape new hotel. Lounge provide light snacks and beverages. Price is not cheap compare to same grade hotel in Tokyo. They provide some local Japanese food for breakfast, it's not general hotel breakfast. Wifi signal is weak so you should go lounge for wifi connection this is... More 

Helpful?
Thank 363yudaik
County Cork, Ireland
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here while on a business trip in December. The hotel is located a 10 minute walk from Sendai station and the main shopping area of Sendai. It is located on top of a tower of business suites and is accessible from the ground floor of the first tower. The hotels staff await you in the lobby of the... More 

Helpful?
Thank Irishlass L
ウェスティンホテル仙台_担当, Rooms at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is an excellent hotel with well appointed rooms and a great outlook. It is a comfortable walk from Sendai station. The rooms are large and very comfortable - they were encouraging me to take am upgrade but it was just not necessary

Helpful?
Thank Oztraveller56
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 31, 2015

Very nice luxury hotel in the center of Sendai, although it is a little bit of walking from Sendai station. It is a walking distance, but some people want to take a taxi. Very nice staffs. Very clean. Highly recommended.

Helpful?
Thank Masumi Y
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Japan
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 26, 2015

Floor to ceiling windows that look out over the city. Great views from every room (especially at night) because the hotel occupies the upper floors of the tallest building in Sendai. The first floor has a concierge/bell hop reception but checkin is up on the ~25th floor. Up-to-date furnishings. Staff strive to meet every need. Many dining options. Not too... More 

Helpful?
Thank Toruhouze
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 22, 2015 via mobile

Westin Sendai is AMAZING and will always be my pick for Sendai. The rooms are huge for Japan standard and the staff could not be more helpful. The location is quite central and not too far from JR Sendai Station. I stayed here mainly due to my company's office being located in the same building but I would highly recommend... More 

Helpful?
Thank Bianca H
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 15, 2015

I stayed at one of their premier rooms(corner room) and I loved it! The view from the picture windows is magnificient, the mountains, small forests and some unique buildings(including a tall female buddha!). I love its compactness too. The front desk, the club lounge, the gym and restaurants are all on the same floor which is quite convenient. Senior staff... More 

Helpful?
Thank kumikoi
ウェスティンホテル仙台_担当, ウェスティンホテル仙台 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Melbourne, Australia
Level Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 15, 2015

We stayed here so we could attend the Sendai Festival. The room was a really good size and yes the heavenly bed was welcomed as we had been sleeping on firmer beds. The breakfast was great with lots of variety. The service is excellent.

Helpful?
Thank Brenda M
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

New Zealand
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 29, 2015

Travelling as part of a group during cherry blossom season. While the location is not that close to the main railway station, and there are limited dining options close by, the hotel itself was great. Staff are available to greet you at the ground floor and the lobby on the 26th is functional and spacious, especially as there are adjoining... More 

Helpful?
Thank JapanCustomTours
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

Pisa, Italy
Level Contributor
148 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 27, 2015 via mobile

Westin at its best. A very stylish hotel with ultramodern decor, impeccable service, and stunning views. Prices are very reasonable for the service offered. Just one suggestion for improvement: the gym needs some attention from the management (and more weights and equipment).

Helpful?
1 Thank fgrabbits
Management response:

Thank you very much for staying with us and we really appreciate your valuable comments. We are very pleased to hear that you enjoyed your stay. And your valuable feedback has been shared with our associates. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Warm regard More 

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