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Mercure Hotel Okinawa Naha

3-3-19 Tsubogawa, Naha 900-0025, Okinawa Prefecture
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1 room 1 guest
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (345)
  • Mar-May only
    (113)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (75)
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Hong Kong, China
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Room size is reasonable and very clean, the OTS car rental booth just located in the hotel lobby. but hotel is not free parking, but walk to downtown takes 20 mins. I didn't hear any noise from the cargo area of next to the hotel.

Was this review helpful? Yes
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, First of all, we thank you for staying at our hotel and sharing the experience on the tripadvisor. I will share your comments with our team. I am sure that this feedback will help for improving the quality of service continuously. We hope your next visit will be as pleasant as the previous one. We look forward... More 

Bergamo, Italy
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 stars Reviewed 1 week ago

great location near metro station. few reception clerks fluent in english, but check in and check out procedures are anyhow ok. rooms (even standard ones) are large (for japanese standards) and designed with a urban touch (of course it is the Mercure one, but that's fine). we are used to visit the hotel every year and of course we find... More 

Was this review helpful? Yes 3
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, We thank you for your patronage to Accor Hotels and recent stay at Mercre Okinawa Naha. I sincerely appreciate for sharing the experience and concerns. The feedback is very important to us so as to improve the quality of service continuously. Please rest assured that we are taking the appropriate measures to address the concerns and prevent... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This was our first time to Okinawa,we choose this hotel the main reason is OTS counter was inside the hotel. If you will rent a car in Okinawa, It will be so convenient for you. And hotel also provided parking service and price so cheap. The room not too big, but it was so clean and comfortable, the view was... More 

Was this review helpful? Yes
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, First of all, we thank you for the first visit to Okinawa and staying at our hotel. We are glad to hear that you had unforgettable experience in Okinawa. As you mentioned, the guests will be benefited from access, location and quality of product and service and so on. Moreover, OTS rent car office is located in... More 

HK
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stay in Hollywood twin, I try to find the details in the hotel website but in vain. After arrived, it is a very tiny room. We have 2 pcs 29" baggage and a stroller. We have no way to open it and my kids have no room to walk. Will pay more for the bigger room next time

Was this review helpful? Yes
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, We thank you for staying with us and sharing the experience on tripadvisor. In fact, there are various room types in different room size. We would appreciate that if you could enjoy the different room type at next stay. At Mercure, we strive to provide a superior service experience for every customer. Therefore your feedback is very... More 

Taipei
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is more like business hotel, such like Ibis or Novotel. Pros, next to Tsuogawa monorail station. If you come with big laggages, you can find elevator at the station. The best thing is that they have OTS service desk, you can rent car from here. Besides, you also can find a Family Mart just next to it. We departured... More 

Was this review helpful? Yes
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, We thank you for staying with us and sharing the experience on tripadvisor. We are glad to hear that you also experienced our benefits such as access from the airport, rent a car office in the house and location, i.e. convenience store is right in front of the hotel and few minutes walk to super market. If... More 

hong kong
Level Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 6 nights with my family of 4. I booked the superior room and I am glad we did as it gave us a little bit more room especially seems we had a cot. For a Japanese hotel room I was very impressed. If anything the room probably had a bit too much furniture and the bathroom was a... More 

Was this review helpful? Yes 1
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, We very much appreciate your comments regarding your recent stay at the Mercure Okinawa Naha. I am glad that you enjoyed our benefits such as access and location. I will share your comments with the team. I am sure that this feedback will help for improving the quality of service continuously. If there is anything to make... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We went to okinawa with our baby and my parents. We booked two rooms from Accor Club more than a month prior to our trip, but when we arrived, we didnt know why the staff mentioned that we only paid for 1 room. Which doesnt make sense to me as we booked online for both rooms we used the same... More 

Was this review helpful? Yes
Mercure_Okinawa_Naha, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, First of all, we thank you for staying at the Mercure Okinawa Naha and sharing the comments on tripadvisor. We apologize for taking your precious time to confirm your reservations upon check in. We strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. We appreciate your sharing your... More 

Hong Kong, China
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 8, 2015

On the monorail from the airport and a car hire on the ground floor makes this a very convenient place to stay. The rooms are standard and the staff helpful. An easy option for a group. Not far for historic sites and the water park. Challenge is great beaches are a bit of a drive.

Was this review helpful? Yes 1
h8725_gm, 支配人 at Mercure Hotel Okinawa Naha, responded to this review

Dear Valuable Guest, Warm greetings from Mercure Okinawa Naha. Thank you for taking some of your time to write on us on TripAdvisor. I am pleased to know that you enjoyed your stay with us. The feedback will help us for improving the quality of service continuously. If there is anything to make your stay more comfortable at next stay,... More 

Hong Kong, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 5, 2015

When I didn't expect this type of city hotel in Japanese has good room space, I really impressed by this hotel. The double beds are in good size and the room has good space for a sofa. It is very rare in Japan. The bed is comfortable and room is clean. Only drawback is that the water flow of shower... More 

Was this review helpful? Yes
Level Contributor
2 reviews
5 of 5 stars Reviewed July 2, 2015 via mobile

Good location. Only 1 minute walking distance to Tsubogawa Station. Staffs were very helpful and friendly. Our room was quiet, cosy n clean so was bathroom. You can return your OTS rental car in front of the hotel, which is very convenient and was the main reason why I choose it. Also there's a Family Mart next to the hotel,... More 

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