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Rihga Royal Gran Okinawa

Travelers' Choice award winner
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1-9 Asahimachi, Naha 900-0029, Okinawa Prefecture
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1 room 1 guest
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Rihga Royal Gran Okinawa
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323 Reviews from our TripAdvisor Community

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Traveler rating
    196
    97
    25
    5
    0
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118
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Spanish first
  • Vietnamese first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (92)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (77)
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Tokyo, Japan
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for two nights. This is the first hotel in Okinawa where access to the rooms has to go through the 12F Lobby, for good security. The rooms are quite modern with very comfortable bed. The service is quite good with 24 hour free valet parking, which is very convenient when the weather can be very hot and... More 

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear wutan01, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our security, and valet parking. As wutan01 san mentioned, our valet service is very convenient and many of our guests are happy about this serivce since they have lots... More 

Level Contributor
265 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a very nice stay! The rooms are so big! And comfortable! It's the kind of hotel that you are looking when in Okinawa, it's near downtown, it has a monorail station just in front, and an excellent view! It's a very good option if you stay in Naha, besides the best way to go to the airport is... More 

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear Eric R, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satistfied with our guest room and location and that your stay with us was comfortable for you, Eric R san. We hope to welcome you back to our hotel in... More 

taipei
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is modern, very clean, quite convinient from the airport using the monorail. Bather room is large for the room and the staff was friendly. Though not much facilities there is a convient store lawson right on the first floor.

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear yotsu, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our modern and clean hotel, location, bathroom and staff. We hope to welcome you back to our hotel in near future. Shoko Maeshiro Planning & PR Manager More 

Seoul, South Korea
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2015

Positive: This hotel is near the station, near the airport and the rooms are average size. Not much else to review on that. Negative: Staff members - I had burnt the top of my feet whilst staying at Okinawa so I was in need of something to cover my feet like a bandaid or a bandage because I wasn't able... More 

Was this review helpful? Yes 1
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear Jenny00024, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa with your mother. We were delightful to hear that you were satisfied our location; however, were disappointed with your terrible experience. We have examined the situation and reached that our staff memebers were miscommunicating with your mother on the... More 

Hong Kong, null, Hong Kong
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

The hotel is just next to Asahibashi (旭橋) monorail station and few minutes walk to Kokusai Dori (国際通り). The room was nice and new. The separated toilet and bath was great! Breakfast was great and have an egg station. Will definitely recommend this hotel if you plan to stay at Naha!

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear Peggy H, Thank you, for sharing your review and for choosing to stay at our hotel during your journey with your family. We were delightful to hear that you were satisfied with our location, guest room with separeted toilet and bath, and breakfast with the egg station. Many of our guests enjoy freshly made omelets. We appreciate that you... More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed June 20, 2015

I was stayed with my family for two nights in this hotel. The first impressed me they use a lot of female staffs to do porter service but they look like exhausting in their position. The reception staffs was speak average English & low speed in reception counter. For my opinion, the hotel management should emphasis the English training to... More 

Was this review helpful? Yes 4
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear ETNN9099, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa with your family. We were disappointed that you could not enjoy the view from your window in the room. We arrange the window cleaning at fixed intervals; however, there are times when the windows are not clean as they... More 

Taipei
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 6, 2015

I was surprised at the state of the hotel when i arrived, usually when you see pictures of hotel websites, they always look somewhat better than in real life; Rihga gran is actually better and newer than how the pictures look. I was brought up to the lobby floor and services by very curteous staff and led to my room... More 

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear Jeff L, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with service, house keeping, guest room and location. We were also glad to know that Jeff L san liked our actual hotel facility than how it has been shown... More 

Hong Kong
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 1, 2015

Stayed at this hotel for two nights last week, and we were so lucky that the hotel offered us a free room upgrade. For the price (VERY reasonable) that we had paid, we couldn't fault anything! Convenient location, free valet parking, generous room and bathroom size, nice scenery, comfy beds, excellent services... This nice and clean hotel exceeded our expectations... More 

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear SereneLeung, Thank you, for sharing your review and for choosing to stay at our hotel during your jouney in Okinawa with your family. We were delightful to hear that you were satisfied with our location, valet parking service, guest room, and service. Your last comment, "[t]his nice and clean hotel exceeded our expectations in every way," motivates our staff... More 

Hong Kong, China
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2015

Now I see the reasons why this hotel is ranked at the top in Naha. If you are looking for comfort, location, and overall experience, look no further! Everything is great except for two minor things: 1) Stuffy smell in the bathtub area, which is enclosed by a glass door. A stronger ventilation vent is probably needed, or longer timer... More 

Was this review helpful? Yes 1
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear Antonio L, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our comfortable guest room and location. As Antonio L san has mentioned, we have received reviews about smell in bathroom. We are now working on to solve this... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 18, 2015

My wife and I stayed at the hotel from 10th to 14th this month, room number 1105. Most of the staff members were polite and helpful. Ms Iyoda was the best at the Aiju restaurant. We had lunch at the Aiju on 13th and 14th. Ms Iyoda was very helpful and attentive. Always wore a smile on her face. We... More 

Was this review helpful? Yes
rihgaroyalgran, 広報担当マネージャー at Rihga Royal Gran Okinawa, responded to this review

Dear panerai168 Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our service and lunch. Our staff, especially Iyoda san and Shimoji san, are pleased to recceive your comment. We hope to welcome you and your wife back to our... More 

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