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All 51 Miyazaki hotels

Sheraton Grande Ocean Resort

4.0 of 5 Hotel   |   Hamayama, Yamasakicho, Miyazaki, Miyazaki Prefecture 880-8545, Japan
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Sheraton Grande Ocean Resort
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88%
Ranked #2 of 51 hotels in Miyazaki
Certificate of Excellence 2013
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  • Reviews (298)
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298 people have reviewed this hotel

Traveler rating
    136
    121
    32
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Sao Paulo
Top Contributor
55 reviews 55 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Because of its mild climate Miyazaki is a very popular spring training destination for Japanese major league teams (baseball, soccer, volleyball) . The hotel literally stands out as it is the tallest building (40+ floors) around (maybe even of all of Miyazaki) and quite a distance from town.There is nothing between it and the beach save for 2 golf courses,... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you so much for having chosen to stay at Sheraton Grande Ocean Resort. We apologize about any inconvenience of wi-fi access that caused you during your stay. We are now in the process of improving the wi-fi access environment. We appreciate your using and its detailed reviewing for the hot springs, the fitness club, and the bicycle... More

-
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 23, 2014

The hotel is not so close to the rail station, so you will certainly have to take a taxi. The luggage service is very good, you don't have to carry your suitcases by your own at all. Check-in and check-out was really easy and fast. The rooms were very spacious and clean, but you would expect complimentary wi-fi in every... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you very much for having stayed at Sheraton Grande Ocean Resort. We are deeply sorry about the inconvenient wi-fi environment that caused you. Under present circumstances, only at public spaces from 1st to 3rd floor are available to obtain wi-fi access, in the meantime we are now planning to extend our wi-fi area available to all guest... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 30, 2013

We stayed 2 nights in this hotel from 8/Sept/13 to 9/Sept/13. After checked-in, we found that the air-con in our room was faulty and I informed the staff, prompt action was taken by him and we were offered to upgrade to a bigger room. The new room was very spacious and with good view. We had very good sleep for... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Warm greetings from Sheraton Grande Ocean Resort in Miyazaki, Japan. Thank you very much for having stayed with us at Sheraton Grande Ocean Resort. We sincerely apologize about the defect of the air conditioning upon your arrival. We are pleased to hear that you had experienced the satisfied and wonderful stay. We promise that we will continue to... More

Singapore, Singapore
Top Contributor
78 reviews 78 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Here for work for 2 weeks... Room was huge and has beautiful view of the ocean. Also has a nice quiet onsen to experience Japanese spa in our "birthday suit". Only letdown is the poor setup of No Internet or wifi in the rooms. Had to pay ¥1200/day to access. Free wifi only between level 1-3 common areas. Weird for... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you for staying the Sheraton Grande Ocean Resort. We appreciate you bringing to our attention the internet problem. We are very sorry you had a internet problem with your stay. We can assure you that we are trying to remedy the situation as quickly as we can. We will be intent on improving service more. Thank you once again... More

Denmark
Top Contributor
62 reviews 62 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 8, 2013

We really looked forward to visiting the Sheraton to get some rays and beach. This hotel stay was for 5 days and if it wasn't for Mai and the rest of the staff trying to make our stay bearable, we would have canceled after the first night. Mai and the staff have a lot of spirit and the ability to... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for choosing Sheraton Grande Ocean Resort this time. Please let us offer sincere apologies for not providing sufficient internet connection service. We keep investing for working off guests’ frustrations and creating comfortable environment. But we do apologize that we could not accept your request. We are glad to hear that we get a compliment about services... More

Montreal, Canada
Top Contributor
149 reviews 149 reviews
89 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed August 7, 2013

Stayed 2 nights there in July, huge hotel from the ’80, not connected to the beach and lost into a forest next to a golf. If you wanna go to the beach, you need to take their shuttle to reach another resort about 10 minutes away. This resort hotel is family oriented, so many parents and kids all over the... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for choosing Sheraton Grande Ocean Resort this time. We do apologize that we could not meet your expectation while you have stayed. Sheraton is very crowded with families during summer vacation. Please let us offer sincere apologies for not making yourself comfortable in a mixed atmosphere and not providing good services. We are considering increasing the... More

Chicago
Top Contributor
81 reviews 81 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 16, 2013

My room faced the Pacific Ocean, offering beautiful views that included sunrises. The Japanese spa is amazing. The hotel provides all the right clothing to go back and forth, and the relaxation in the imaculate spa area is the perfect end to a busy business day. It's beautifully landscaped and discreet. Although we didn't use it, the hotel also offers... More

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seagaia, General Manager at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for staying with us Sheraton Grande Ocean Resort, and we are pleased to hear your stay was relaxing and happy. All rooms face to Pacific Ocean, so you can see beautiful sunrise in the morning, that is one of our customer's favorite moment in our resort. Also you seem to enjoy Onsen with YUKATA, which is... More

Tokyo, Japan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 23, 2012 via mobile

Came to the Sheraton with my wife for the holidays. Overall, the hotel is decent, with nice rooms and view, although the lobby and public areas are starting to look quite dated. Did not use many of the resort activities other than the spa since we stopped on the way through a road trip. The Banyan Tree spa is especially... More

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Taipei, Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 1, 2012

We stayed at he Sheraton for 3 nights. The location is kind of remote. Taxi ride to downtoan Miyazaki is about 2000 yen, according to our friends. We rented a car so it's not a problem at all. Room was spacious and clean, and the bed was comfortable. Bathroom had a bath tub and a shower stall, but I used... More

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seagaia, Manager at Sheraton Grande Ocean Resort, responded to this review

Warm greeting from Sheraton Grande Ocean Resort in Miyazaki, Japan. We are very pleased to hear from you about your heartfelt comments on our hotel and other properties. It is our honor to provide guests comfortable atmosphere and experiences. We try to do our best because we would like guests to feel wonderful at our properties. We are sorry that... More

bayarea
Top Contributor
69 reviews 69 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 20, 2012

This is easily the best hotel in Japan because of the view, the amenities and the service. I've been staying at this hotel for over 9 years and have never had a complaint. Every room has a view of the golf course and the ocean. The breakfast buffet in the morning is more than you can ask for. You can... More

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Additional Information about Sheraton Grande Ocean Resort

Also Known As:
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Grande Ocean Hotel
Sheraton Miyazaki
Miyazaki Sheraton
Address: Hamayama, Yamasakicho, Miyazaki, Miyazaki Prefecture 880-8545, Japan
Location: Japan > Kyushu-Okinawa > Miyazaki Prefecture > Miyazaki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Miyazaki
#4 Business Hotel in Miyazaki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Ocean Resort 4*
Reservation Options:
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Miyazaki #4 Business Hotel in Miyazaki
Hotel Class
Number of rooms
745

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