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All 51 Miyazaki hotels

Sheraton Grande Ocean Resort

4.0 of 5 Hotel   |   Hamayama, Yamasakicho, Miyazaki, Miyazaki Prefecture 880-8545, Japan
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Sheraton Grande Ocean Resort
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88%
Ranked #2 of 51 hotels in Miyazaki
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
AusJpnNomadFamily Hong Kong
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332 people have reviewed this hotel

Traveler rating
    152
    136
    34
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 6 days here in late July and August with the family including girls aged 11 and 9. While we were here during a typhoon we still managed a terrific time as there were were lots of indoor activities for the girls (especially crafts) and I was able to go surfing and golfing most days. My wife loved the onsen... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for using the Sheraton Grande ocean resort. And thank you very much for returning your questionnaire We appreciate you enjoy your stay with your family at our hotel. We will be more dedicated to make all guest happy and they have a comfortable time at our hotel. We hope you will come again and stay with... More

Sendai, Japan
Top Contributor
56 reviews 56 reviews
47 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 11, 2014

I had a two-night stay here in May 2014 on business. To be honest it's not a great location if you have things to do in town, but I enjoyed my stay. I'm a regular platinum member. The good -It's a large impressive property. Feels a bit like something that was built in the bubble years but it's been maintained... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you very much for choosing Sheraton Grande Ocean Resort for your recent stay. We first of all apologize about the inconvenience of transportation and insufficient guidance which should have been more professional. We also deeply apologize that our explanation and support was not enough to satisfy you as our valued SPG Platinum guest. Regarding the pointed respects... More

Kiev, Ukraine
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2014

Stayed 2 nights in the middle of HANAMI (sakura blossom). ...Somewhat separated from the center of Miyazaki and the airport but it is not a problem if have or rent a car.... Perfect hot springs with rotenbro (open sky baths) inside an authentic Japanese garden surrounded by Japanese-style buildings... Tasty washoku (Japanese cousins) restaurants... Friendly and helpful personal... Magnificent ocean... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you very much for your recent stay with us. We are pleased to hear we could satisfy you by providing with the features. Spring time, especially the period for cherry blossoms, is the nicest time to spend all over Japan. You can expect, in a sense, a different atmosphere of the resort from the time you visited... More

Sao Paulo
Top Contributor
60 reviews 60 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 15, 2014

Because of its mild climate Miyazaki is a very popular spring training destination for Japanese major league teams (baseball, soccer, volleyball) . The hotel literally stands out as it is the tallest building (40+ floors) around (maybe even of all of Miyazaki) and quite a distance from town.There is nothing between it and the beach save for 2 golf courses,... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you so much for having chosen to stay at Sheraton Grande Ocean Resort. We apologize about any inconvenience of wi-fi access that caused you during your stay. We are now in the process of improving the wi-fi access environment. We appreciate your using and its detailed reviewing for the hot springs, the fitness club, and the bicycle... More

-
Contributor
15 reviews 15 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 23, 2014

The hotel is not so close to the rail station, so you will certainly have to take a taxi. The luggage service is very good, you don't have to carry your suitcases by your own at all. Check-in and check-out was really easy and fast. The rooms were very spacious and clean, but you would expect complimentary wi-fi in every... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Thank you very much for having stayed at Sheraton Grande Ocean Resort. We are deeply sorry about the inconvenient wi-fi environment that caused you. Under present circumstances, only at public spaces from 1st to 3rd floor are available to obtain wi-fi access, in the meantime we are now planning to extend our wi-fi area available to all guest... More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 30, 2013

We stayed 2 nights in this hotel from 8/Sept/13 to 9/Sept/13. After checked-in, we found that the air-con in our room was faulty and I informed the staff, prompt action was taken by him and we were offered to upgrade to a bigger room. The new room was very spacious and with good view. We had very good sleep for... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Dear Sir/Madam, Warm greetings from Sheraton Grande Ocean Resort in Miyazaki, Japan. Thank you very much for having stayed with us at Sheraton Grande Ocean Resort. We sincerely apologize about the defect of the air conditioning upon your arrival. We are pleased to hear that you had experienced the satisfied and wonderful stay. We promise that we will continue to... More

Singapore, Singapore
Top Contributor
82 reviews 82 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 8, 2013 via mobile

Here for work for 2 weeks... Room was huge and has beautiful view of the ocean. Also has a nice quiet onsen to experience Japanese spa in our "birthday suit". Only letdown is the poor setup of No Internet or wifi in the rooms. Had to pay ¥1200/day to access. Free wifi only between level 1-3 common areas. Weird for... More

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seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you for staying the Sheraton Grande Ocean Resort. We appreciate you bringing to our attention the internet problem. We are very sorry you had a internet problem with your stay. We can assure you that we are trying to remedy the situation as quickly as we can. We will be intent on improving service more. Thank you once again... More

Denmark
Top Contributor
63 reviews 63 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed August 8, 2013

We really looked forward to visiting the Sheraton to get some rays and beach. This hotel stay was for 5 days and if it wasn't for Mai and the rest of the staff trying to make our stay bearable, we would have canceled after the first night. Mai and the staff have a lot of spirit and the ability to... More

Was this review helpful? Yes 1
seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for choosing Sheraton Grande Ocean Resort this time. Please let us offer sincere apologies for not providing sufficient internet connection service. We keep investing for working off guests’ frustrations and creating comfortable environment. But we do apologize that we could not accept your request. We are glad to hear that we get a compliment about services... More

Montreal, Canada
Top Contributor
152 reviews 152 reviews
88 hotel reviews
174 helpful votes 174 helpful votes
3 of 5 stars Reviewed August 7, 2013

Stayed 2 nights there in July, huge hotel from the ’80, not connected to the beach and lost into a forest next to a golf. If you wanna go to the beach, you need to take their shuttle to reach another resort about 10 minutes away. This resort hotel is family oriented, so many parents and kids all over the... More

Was this review helpful? Yes
seagaia, マネージャー at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for choosing Sheraton Grande Ocean Resort this time. We do apologize that we could not meet your expectation while you have stayed. Sheraton is very crowded with families during summer vacation. Please let us offer sincere apologies for not making yourself comfortable in a mixed atmosphere and not providing good services. We are considering increasing the... More

Chicago
Top Contributor
91 reviews 91 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 16, 2013

My room faced the Pacific Ocean, offering beautiful views that included sunrises. The Japanese spa is amazing. The hotel provides all the right clothing to go back and forth, and the relaxation in the imaculate spa area is the perfect end to a busy business day. It's beautifully landscaped and discreet. Although we didn't use it, the hotel also offers... More

Was this review helpful? Yes 1
seagaia, General Manager at Sheraton Grande Ocean Resort, responded to this review

Thank you very much for staying with us Sheraton Grande Ocean Resort, and we are pleased to hear your stay was relaxing and happy. All rooms face to Pacific Ocean, so you can see beautiful sunrise in the morning, that is one of our customer's favorite moment in our resort. Also you seem to enjoy Onsen with YUKATA, which is... More

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Additional Information about Sheraton Grande Ocean Resort

Address: Hamayama, Yamasakicho, Miyazaki, Miyazaki Prefecture 880-8545, Japan
Location: Japan > Kyushu-Okinawa > Miyazaki Prefecture > Miyazaki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Grande Ocean Resort 4*
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Also Known As:
Sheraton Grande Ocean Hotel Miyazaki
Sheraton Miyazaki
Miyazaki Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
745

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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