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Kumamoto Hotel Castle

4-2 Jotomachi, Kumamoto 860-8565, Kumamoto Prefecture
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121 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

The location is good just right opposite the castle room is small but clean services was rather disappointing for Japanese standard, I travel around Kyushu area before reaching Kumamoto, was used to the friendliness and politeness of Japanese but here I encounter an impatient waiter while ordering breakfast perhaps is the language barrier as I don't speak Japanese. Overall the... More 

Helpful?
Thank Js T
Bangkok, Thailand
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 29, 2015

We were on ferry from Nagasaki (Shimabara) to Kumamoto arrived in late afternoon just in time for checked in a room to watch Kumamoto Castle sun set. With such view in our bed room, we did not want to go out anymore, ordered room service for some steak and seafood dinners for two. What a fantastic evening for us. The... More 

Helpful?
Thank Joey_Sos
Geneva, Switzerland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 2, 2015 via mobile

The only positive things is the castle view from our room, the attentive staff and central location. It seems like the hotel hasn't been refurnished since its creation. Centrally located near shopping streets and mall and the castle. Stay there for one night but not more.

Helpful?
Thank djdavignon
Tsukuba, Japan
Level Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 18, 2015

This is an affordable hotel located perfectly in front of the Kumamoto Castle. Although it is a bit dated, it's very clean, neat and comfort. The shopping area and department stores are just 5 min walk from the hotel. Also, the center of night life in Kumamoto with many restaurants and bars are 5-7 min walk. I recommend this hotel... More 

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1 Thank mabei0123
Hong Kong Region, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

The location is excellent in front of the Kumamoto Castle. Though the hotel is not modern designed or renovatod, it's very clean, tidy, neat and comfort! Most of the staff couldn't speak perfect English, but they will try their best to comunicate with you and to understand your needs. In 5 min walking distance will be the shopping area, department... More 

Helpful?
1 Thank LorenzoHK
San Francisco, California
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 10, 2015

We enjoyed this hotel. By Japanese standards the room was large and very comfortable. The staff is very friendly and very attentive. The hotel is at a great location and Kumamoto castle is very nearby.

Helpful?
Thank CaliforniaOriginal
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 4, 2014

I will be staying at "Kumamoto Hotel Castle" by tomorrow. You might say, why would you say they have excellent service even before you staying in their hotel. The story being, I have booked the room to stay in Kumamoto Hotel Castle 2 months ago, and in last week when I am planning where to go and eat, I found... More 

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3 Thank ChoiWilliam
North Shore, MA
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed April 23, 2014

We recently stayed at the Kumamoto Hotel Castle for several days. Our room was booked as a double room for two persons. I’m never exactly sure what that means, but, in case this helps others, we received a room with two beds that to my eye were smaller than standard US double beds, but definitely larger than US twin beds.... More 

Helpful?
Thank Route128North
Singapore
Level Contributor
119 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed January 30, 2014

Stayed a night at this hotel with Western-style rooms. The lobby and public areas are spacious, but the rooms were on the small side, and since we were a party of 3, the extra fold-out bed took up most of the remaining floor space in the room. The small windows faced the castle, which looked great when illuminated at night.... More 

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1 Thank kspace
Melbourne, Australia
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 26, 2013

I stayed one night on a business trip. It is an unspectacular hotel in every aspect. Nothing offended, nothing "wowed". Service at breakfast much better than the breakfast itself. There was nothing offered that made me want to stay again.

Helpful?
Thank Ian T
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