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All 75 Kumamoto hotels

Hotel New Otani Kumamoto

1-13-1 Kasuga, Nishi-ku, Kumamoto, Kumamoto Prefecture 860-0047, Japan (Kumamoto Station)
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Hotel New Otani Kumamoto
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Ranked #10 of 75 hotels in Kumamoto
A recent review
5 of 5 stars reviewed 2 weeks ago
eikpinng Singapore, Singapore
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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  • English first
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English first
Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

beside the train station.5 min walk only. along the walk you can buy your tram pass at a small booth. so it is very convenient. check in was fast. service staff very attentive. they will bring you to your room and show you the amenities etc. I thought they wanted a tip but no man this is part of their... More

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Kuala Lumpur, Malaysia
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 30, 2013

great hotel if your wanting clean, convenient and very friendly staff. Rooms ok by Japan stds and of course very clean. Check in was quick and efficient. Room service was prompt if a little expensive, but the food was good. Good eating adjacent to the hotel

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Hong Kong
Top Contributor
77 reviews 77 reviews
76 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 2, 2013

We picked this hotel to be close to the JR station for easy access to Asosan and the Shinkansen with our heavy luggage. It is literally next to the station building. Staff were exceptionally nice and even escorted us to the room and introduced the features. Room was not that small and had a Western-style bathroom (not the 1-piece). The... More

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Top Contributor
125 reviews 125 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 25, 2013

Checking in was easy, the room was clean but small (too small for two suitcases), the bed and bathroom were good. The staff was very helpful. If you need to travel by Shinkansen the location is perfect and we even found a really good local restaurant (not in the station, but next to it in the building of another hotel).

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Singapore, Singapore
Top Contributor
78 reviews 78 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 24, 2013

Hotel New Otani Kumamoto is located next to Kumamoto Station. The hotel has 130 rooms and five restaurants. We checked into the hotel late afternoon. Check-in was smooth without any problems. The bedroom was rather small, typical of many modern Japanese hotels. There was hardly space for our two suitcases. The bathroom was just as cramped and there was little... More

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London, United Kingdom
Top Contributor
176 reviews 176 reviews
49 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed December 3, 2012

After reading that they are located in front of the Kumamoto railway station, I booked a room here. The locals said that after Shinkansen opening, it's location does not seem the best and my business contact came to meet me at the station as they knew it is slightly confusing to get to the hotel from the Shinkansen exit. The... More

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Chiang Mai, Thailand
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed September 9, 2012

We stayed one night only and the location next to the train station was great. We also had dinner in a private room in the Chinese restaurant and to our surprise the quality, the service and the presentation of the food was very good. Anyway, not the place I would stay privately but for a business night, it does the... More

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Sydney, Australia
Senior Contributor
49 reviews 49 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 18, 2009

The hotel is located right outside JR Kumamoto station, which is very convenient. However, the city centre (for shopping and Kumamoto Castle), it will have to be reached by tram, the stop is outside the station as well. Is very quiet around the hotel at night, with no nightlife or much restaurants around, so we dine in the hotel for... More

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Raleigh, North Carolina
Top Contributor
70 reviews 70 reviews
70 hotel reviews
475 helpful votes 475 helpful votes
4 of 5 stars Reviewed November 18, 2008

My husband, my 2 year old son and myself stayed at this hotel for two nights in late October. This hotel was very comfortable. The rooms were of nice size for Japan. Two twin beds, which were generously sized. Well large enough that i could have my son sleep in bed with one of us and we weren't uncomfortable. The... More

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Additional Information about Hotel New Otani Kumamoto

Address: 1-13-1 Kasuga, Nishi-ku, Kumamoto, Kumamoto Prefecture 860-0047, Japan
Location: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto > Kumamoto Station
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #10 of 75 hotels in Kumamoto
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Located right next to JR Kumamoto Station,Hotel New Otani Kumamoto continues to serve its guests as the gateway of Kumamoto. ... more   less 
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