We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 93 Kumamoto hotels

Richmond Hotel Kumamoto Shinshigai

6-16 Shinshigai, Kumamoto 860-0803, Kumamoto Prefecture
Hotel amenities
Richmond Hotel Kumamoto Shinshigai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Richmond Hotel Kumamoto Shinshigai to your Saves list
Ranked #1 of 93 Hotels / Ryokan in Kumamoto
4.5 of 5 stars 219 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 27, 2013
emptynest1234 Danville, California
Write a Review

219 reviews from our community

Traveler rating
    112
    90
    13
    1
    3
See reviews for
35
38
43
97
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (219)
  • Mar-May only
    (52)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (48)
All months
There are newer reviews for Richmond Hotel Kumamoto Shinshigai
See the most recent reviews
Danville, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 27, 2013

This is our second stay at a Richmond Hotel this trip and it was as good as the Richmond in Narita. Rooms are a decent size for Japan with a queen size bed that was very confortable. Location is great. It is on a covered arcade that connects to the three main covered shopping/dining/entertainment arcades in downtown Kunamoto. Buy a... More 

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 31, 2013

Booked this as a stop over on our way to Kurokawa Onsen. We spent the day in Nagasaki and were setting off early, so were really only expecting a normal biz hotel at that price. I had read that the location of the hotel was right smack in the middle of the shopping arcade, but I was still surprised at... More 

Was this review helpful? Yes 1
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

 Thank you for your message with a lot of complimentary words. We are very glad you had a good time in our hotel. We are always trying the best for customers satisfaction. It will be nothing more than if you return our hotel again when you have a chance to visit Kumamoto next time. Thank you again. More 

oostende
1 review
5 of 5 stars Reviewed December 30, 2012

Efficient hotel, but also very pleasant to stay if you are not on a business trip. Nice rooms, somewhat larger than usual. Cosy restaurant for breakfast, with a choice of local specialties. As for location, in Kumamoto you have to choose: either close to the railway station or the city centre. This one is the latter, right in the heart... More 

Was this review helpful? Yes
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

Thank you very much for your comment. We are very happy to hear you were satisfied with your stay. If you have a chance to come to Kumamoto again, please choose us as your stay. Sincerely More 

Osaka, Japan
1 review
5 of 5 stars Reviewed December 29, 2012

I stayed alone - went for a meeting. The hotel was in the middle of an awesome arcade and a 5 min walk from the uni and the castle. It was also 5 mins from a tram that took you to Kumamoto Station and in the other direction to the famous royal park. Room was great. So was the breakfast... More 

Was this review helpful? Yes
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

Thank you very much for your comment. As you described,our hotel locates in the center of Kumamotocity where you can enjoy shopping and sightseeing. We are very happy to hear you enjoyed the stay. We hope to see you here in our hotel again. Sincerely. More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2012

We stayed at Richmond hotel and it is now the new standard in Kumamoto. The staff is great and breakfast is tasty and soaks up the previous nights activities! We have great coffee there and the location is top notch! Rating is not excellent...it is actually off the charts!!! Sincerely, "The Richmond 5" AKA: Antonio, D Mack, Ez E, and... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2012

A very clean and spacious hotel, considering the size of some others. No swimming pool or gym but smack bang in town. Very friendly staff as would be expected from the Japanese. Free internet connection, but no English channels on the television.

Was this review helpful? Yes
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

Thank you for reserving Richmond Hotel Kumamoto Shinshigai. and,thank you for praising our hotel. The Richmond hotel is one featuring a clean room and widely We always make an effort to be able to always talk with a smile. We are looking forward to see you again. Thank you More 

Auckland Region, New Zealand
Top Contributor
214 reviews 214 reviews
77 hotel reviews
298 helpful votes 298 helpful votes
5 of 5 stars Reviewed November 30, 2010

We have not stayed in the Richmond before but shall be doing so in future. It's a five minute walk from the Kotsu Centre Bus Terminal. The hotel entrance is in the Sun Road Arcade. Behind the hotel is a popular eating and drinking area. If you have the window open, as we did, a few late night revellers can... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Richmond Hotel Kumamoto Shinshigai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Richmond Hotel Kumamoto Shinshigai

Address: 6-16 Shinshigai, Kumamoto 860-0803, Kumamoto Prefecture
Location: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range (Based on Average Rates): $
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Fastbooking, Booking.com, Recruit Holdings Co Ltd (Inbound) and JAPANiCAN so you can book your Richmond Hotel Kumamoto Shinshigai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Kumamoto
#2 Romantic Hotel in Kumamoto
#3 Family Hotel in Kumamoto

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Dining (1)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay