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All 75 Kumamoto hotels

Richmond Hotel Kumamoto Shinshigai

6-16 Shinshigai, Kumamoto, Kumamoto Prefecture 860-0803, Japan
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91%
Ranked #1 of 75 hotels in Kumamoto
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 3, 2014
Anna C Longmont, Colorado
  • Reviews (194)
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194 people have reviewed this hotel

Traveler rating
    103
    74
    13
    1
    3
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31
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Any
English first
Longmont, Colorado
1 review
5 of 5 stars Reviewed June 3, 2014

Highly recommend. It is right on the shopping arcade, lots of restaurants, cute shops, nightlife, convenience stores, and everything you would need nearby. Also easy to get to the tram, and walking distance to Kumamoto castle. The staff went above and beyond with every inquiry, and the in-hotel restaurant was a great value and selection. Room was really nice, no... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2014

Excellent location. The room is bigger than other business hotel with very good services. Highly recommend! The hotel provides all necessary equipment, a lot of sockets for electricity charging and the breakfast is delicious with good value.

Was this review helpful? Yes 2
Adelaide
Top Contributor
51 reviews 51 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 13, 2014

Great place to stay. Staff were very friendly and helpful. The room was very clean and well presented with everything you could want. The location was great with eating places shops, seven eleven etc just outside the front door. An excellent base to see the town, castle and gardens. Would highly recommend.

Was this review helpful? Yes 1
Shanghai, China
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 9, 2014

We booked a great deal online with the hotel that included breakfast. The rooms were small, but well designed and appointed, although no shelf space or luggage space. Staff was very friendly. Breakfast was decent, but not enough supply for side dishes and always seemed to be put away earlier than stated end time. Great location with convenient walk to... More

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rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

Thank you for staying and choosing us among a lot of hotels in Kumamoto. We are glad that you had a wonderful time in our hotel. However, we have to apologize about the breakfast. We will improve the service by reflecting your opinion. Thanks again for sending us a precious opinion. We hope to see you in our hotel next... More

Auckland Region, New Zealand
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 26, 2013

As previous reviewers said, the location is excellent being in the shopping mall area. We ate at the restaurant attached to the hotel and had a lovely meal...got to try horse sashimi...yum...added bonus 10% discount if staying at hotel. Large and comfortable beds, clean rooms. Staff extremely helpful, we had trouble booking accomodation at our next city and the young... More

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Hong Kong
Contributor
11 reviews 11 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 31, 2013

I stayed in this hotel in mid Oct. Hotel is well managed, good service, nice & clean, room is big in Japanese standard, shower with strong running water which is important for me. Receptionist has good command of English. Excellent location, the pedestrians shopping/walking arcade is just next to this hotel. My stay in this hotel makes me consider to... More

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
Top Contributor
83 reviews 83 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 27, 2013

We stayed in Kumamoto for four nights in August. his hotel was a gem. Very pleasant staff in both the hotel and restaurant. The twin room was a good size and the beds were very comfortable. At the front desk we were given bubble bath, razors etc. Tea and coffee were available in the room. We also has a cute... More

Was this review helpful? Yes 3
Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

I stayed in Richmond Hotel kumamoto from 19-21aug with my husband & 1yr old child. I had stayed in Richmond hotel miyazaki a few years ago and had wanted to try Richmond hotel in another city so here was my chance. I had opted for a double bed so that we can sleep with the baby on the same bed.... More

Was this review helpful? Yes 1
Danville, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 27, 2013

This is our second stay at a Richmond Hotel this trip and it was as good as the Richmond in Narita. Rooms are a decent size for Japan with a queen size bed that was very confortable. Location is great. It is on a covered arcade that connects to the three main covered shopping/dining/entertainment arcades in downtown Kunamoto. Buy a... More

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 31, 2013

Booked this as a stop over on our way to Kurokawa Onsen. We spent the day in Nagasaki and were setting off early, so were really only expecting a normal biz hotel at that price. I had read that the location of the hotel was right smack in the middle of the shopping arcade, but I was still surprised at... More

Was this review helpful? Yes 1
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

 Thank you for your message with a lot of complimentary words. We are very glad you had a good time in our hotel. We are always trying the best for customers satisfaction. It will be nothing more than if you return our hotel again when you have a chance to visit Kumamoto next time. Thank you again. More

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Additional Information about Richmond Hotel Kumamoto Shinshigai

Address: 6-16 Shinshigai, Kumamoto, Kumamoto Prefecture 860-0803, Japan
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Location: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range (Based on Average Rates): $
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Amenities

Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#1 Business Hotel in Kumamoto #2 Family Hotel in Kumamoto
Number of rooms
160

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  • At what time does the pool open each day?

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