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Kumamoto Washington Hotel Plaza

2-3-10 Shimotori, Kumamoto 860-0807, Kumamoto Prefecture
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1 room 1 guest
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Kumamoto Washington Hotel Plaza
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54 Reviews from our TripAdvisor Community

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Traveler rating
    4
    19
    27
    1
    3
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1
2
12
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (12)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (16)
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Kyoto, Japan
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 8, 2015

Close to the Kumamoto central city and Kumamoto castle. Neat and tidy. Good hotel for men as travel and business, however I don't recommend for women since there are lots of adult-entertainment businesses.

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Kaneohe, Hawaii
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 19, 2014

Very close to several shopping arcades and the street tram stop. But I wish that the bed had been a bit newer and softer. I usually like a firm bed but this bed was just a bit too firm. We had a problem with the room wifi and the male customer service staff at the front desk was NOT at... More 

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Manipal, India
Level Contributor
109 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed May 27, 2014

We had been to Kumamoto to attend the conference. This hotel was booked by the organisers MISSION 2013. We had a nice stay here, it is very close to DOWNTOWN, one can move around and enjoy shopping. Very close to the bus station Kumamoto Kotsu-Center Terminal, it takes less than 5 min by walk. I and my colleagues were given... More 

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Bristol, England, United Kingdom
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 6, 2014

I think it's slightly presumptuous to downgrade simply because the reception staff don't speak English! I don't speak Japanese but managed to make myself understood. However the room was basic. We were able to instal complementary wi.fi which can be a problem in Japan. Not the best but cheap and clean.

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Malaysia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed February 15, 2013

Thats the worst hotel I stayed in Japan. Nobody at the reception spoke English. They only knew a few words like "hi" and "sorry" but when it came to a simple question about requiring more than 2 words knowledge they didnt understand at all and didnt really care about that. Even the manager was completely ignorant, the most ignorant actually.... More 

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Travelers are raving about these Kumamoto hotels

Singapore, Singapore
Level Contributor
100 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
1 of 5 stars Reviewed February 13, 2013

I never met before so bad hotel amongst same class hotels in Japan. *) Chief manager... doesn't speak English at all !! Not the single word. And his stuff, of course, very servile with him and if by chance somebody from them understood me, just DOESN'T translate to him my claims. But almost nobody understand. No use to call them... More 

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