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All 93 Kumamoto hotels

Kumamoto Washington Hotel Plaza

3.0 of 5 Hotel   |   2-3-10 Shimotori, Kumamoto, Kumamoto Prefecture 860-0807, Japan
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Kumamoto Washington Hotel Plaza
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Ranked #34 of 93 Hotels / Ryokan in Kumamoto
A recent review
3 of 5 stars Reviewed August 19, 2014
veh96744 Kaneohe, Hawaii
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45 reviews from our community

Traveler rating
    3
    17
    21
    1
    3
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1
2
11
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kaneohe, Hawaii
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 19, 2014

Very close to several shopping arcades and the street tram stop. But I wish that the bed had been a bit newer and softer. I usually like a firm bed but this bed was just a bit too firm. We had a problem with the room wifi and the male customer service staff at the front desk was NOT at... More 

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Manipal, India
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

We had been to Kumamoto to attend the conference. This hotel was booked by the organisers MISSION 2013. We had a nice stay here, it is very close to DOWNTOWN, one can move around and enjoy shopping. Very close to the bus station Kumamoto Kotsu-Center Terminal, it takes less than 5 min by walk. I and my colleagues were given... More 

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Bristol, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 6, 2014

I think it's slightly presumptuous to downgrade simply because the reception staff don't speak English! I don't speak Japanese but managed to make myself understood. However the room was basic. We were able to instal complementary wi.fi which can be a problem in Japan. Not the best but cheap and clean.

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Malaysia
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 15, 2013

Thats the worst hotel I stayed in Japan. Nobody at the reception spoke English. They only knew a few words like "hi" and "sorry" but when it came to a simple question about requiring more than 2 words knowledge they didnt understand at all and didnt really care about that. Even the manager was completely ignorant, the most ignorant actually.... More 

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Singapore, Singapore
Top Contributor
79 reviews 79 reviews
51 hotel reviews
157 helpful votes 157 helpful votes
1 of 5 stars Reviewed February 13, 2013

I never met before so bad hotel amongst same class hotels in Japan. *) Chief manager... doesn't speak English at all !! Not the single word. And his stuff, of course, very servile with him and if by chance somebody from them understood me, just DOESN'T translate to him my claims. But almost nobody understand. No use to call them... More 

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Additional Information about Kumamoto Washington Hotel Plaza

Address: 2-3-10 Shimotori, Kumamoto, Kumamoto Prefecture 860-0807, Japan
Location: Japan > Kyushu-Okinawa > Kumamoto Prefecture > Kumamoto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kumamoto Washington Hotel Plaza 3*
Number of rooms: 350
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