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Kumamoto Washington Hotel Plaza

2-3-10 Shimotori, Kumamoto 860-0807, Kumamoto Prefecture
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Kumamoto Washington Hotel Plaza
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Ranked #38 of 94 Hotels / Ryokan in Kumamoto
A recent review
3 of 5 stars Reviewed August 19, 2014
veh96744 Kaneohe, Hawaii
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48 reviews from our community

Traveler rating
    3
    18
    23
    1
    3
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1
2
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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    (11)
  • Jun-Aug only
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Kaneohe, Hawaii
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 19, 2014

Very close to several shopping arcades and the street tram stop. But I wish that the bed had been a bit newer and softer. I usually like a firm bed but this bed was just a bit too firm. We had a problem with the room wifi and the male customer service staff at the front desk was NOT at... More 

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Manipal, India
Top Contributor
96 reviews 96 reviews
6 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed May 27, 2014

We had been to Kumamoto to attend the conference. This hotel was booked by the organisers MISSION 2013. We had a nice stay here, it is very close to DOWNTOWN, one can move around and enjoy shopping. Very close to the bus station Kumamoto Kotsu-Center Terminal, it takes less than 5 min by walk. I and my colleagues were given... More 

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Bristol, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 6, 2014

I think it's slightly presumptuous to downgrade simply because the reception staff don't speak English! I don't speak Japanese but managed to make myself understood. However the room was basic. We were able to instal complementary wi.fi which can be a problem in Japan. Not the best but cheap and clean.

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Malaysia
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 15, 2013

Thats the worst hotel I stayed in Japan. Nobody at the reception spoke English. They only knew a few words like "hi" and "sorry" but when it came to a simple question about requiring more than 2 words knowledge they didnt understand at all and didnt really care about that. Even the manager was completely ignorant, the most ignorant actually.... More 

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Singapore, Singapore
Top Contributor
79 reviews 79 reviews
51 hotel reviews
163 helpful votes 163 helpful votes
1 of 5 stars Reviewed February 13, 2013

I never met before so bad hotel amongst same class hotels in Japan. *) Chief manager... doesn't speak English at all !! Not the single word. And his stuff, of course, very servile with him and if by chance somebody from them understood me, just DOESN'T translate to him my claims. But almost nobody understand. No use to call them... More 

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