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Shiroyama Kanko Hotel

3.5 of 5 41-1 Shinshoin-cho, Kagoshima, Kagoshima Prefecture 890-8586 , Japan
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Shiroyama Kanko Hotel
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Shiroyama Kanko Hotel
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed October 22, 2014

Besides other reviews on the panoramic views, there are two other things impressive: - very large variety of breakfast, especially the Japanese selection. Good quality ! Well operated. - Onsen facility - clean towels are provided on spot. The staff were very friendly and helpful! We forgot one jacket in the room while the shuttle bus is coming, the staff... More 

Was this review helpful? Yes
Shiroyama_Kanko, Rooms Division Manager at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We are delighted to know that you enjoyed your stay in our hotel and appreciate your feedback regarding our team member's service skills. In particular, we make a special effort to provide a good breakfast for guests because we believe that breakfast provides many... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

It's very comfortable and great hotel with perfect hospitality. Sakurajima view was awesome and happened to see its explosion. Hot spring was clean,wide enough,especially outside bath was just fabulous watching the holly mountain in front of you. Best memory during the short stay in Kagoshima.

Was this review helpful? Yes
Shiroyama_Kanko, Rooms Division Manager at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We appreciate that you were totally satisfied with your stay. It is encouraging for us and we will continue to make an effort to help the guests feel satisfaction. We are also happy to hear that you were satisfied with the view of Mt.... More 

Seoul, South Korea
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 4, 2014

I'm booked this hotel only for the special experience to see the Mt.Sakurajima having a comfort bath. And it deserves. Although it is not much more than I expected, still special and exotic experience. They supply everything what you need in Bath, and it is complimentary for the staying guest(the fee is almost half of the price hotel stay, so... More 

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Shiroyama_Kanko, Rooms Division Manager at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay and for taking time to review our hotel. We are glad to hear that you were satisfied with the views and our facilities. Kagoshima is called “Onsen (Hot Spring) Paradise”, because Kagoshima prefecture is ranked the second in Japan in terms of the number of hot spring sources and public baths equipped with natural hot... More 

Washington DC, District of Columbia
Top Contributor
86 reviews 86 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 21, 2014

The Shiroyama is on a hilltop somewhat outside of the center city, and located in what appears to be its own park, so there are few outside things within strolling distance. There are several fine restaurants (we can rave about the Tempura bar) but it is worthwhile making reservations in advance, since they tend to get fully booked during popular... More 

Was this review helpful? Yes 1
Shiroyama_Kanko, 経営企画部 at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We hope that you were satisfied with your stay. We feel sorry that it was foggy while you were here because one of our best characteristics is the view from our hotel. In particular, the view from the onsen "Satsuma no Yu" is great,... More 

Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2014

It's located on the hillside of the city of Kagoshima, a city on the almost southern tip of Kyushu Island, a southern most major islands of Japanese archipelago. It has everything you expect from any city hotels, yet the beauty of this hotel is its hot spring open air bath with spectacular view of Sakurajima, an active volcano which erupt... More 

Was this review helpful? Yes 2
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for staying at our hotel and the favorable review you wrote. We appreciate that you were totally satisfied with your stay. Mt. Sakurajima is a famous active volcano in Japan. It has already erupted over 150 times this year. It might scary for tourists, but it has been safe so far and people can come visit and live... More 

Singapore
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 7, 2014

Variety of restaurants within hotel - very good. Good for guests with their own car. Did not try out the free shuttle service to town. Good spread of breakfast. Well maintained. The tempura counter was excellent. Our first choice was the teppanyaki but it was fully booked.

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We are glad that you were satisfied with your stay. Since our hotel is located high on the Shiroyama hill, we offer the free shuttle bus to downtown, main railway station, shopping arcade, and bus terminal to the Kagoshima airport. The bus departs from... More 

Singapore
Top Contributor
75 reviews 75 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 31, 2014

it was such a delight to arrive at this hilltop hotel on the shuttle from the station and gaze over the awesome view! the check in was swift and courteous and we soon went to have of of our many visits to the onsen in the 2 nights we stayed. the shuttle was very useful in getting into town for... More 

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We are really glad to hear that you were satisfied with the view and the onsen called "Satsuma no Yu". We are also delighted that you were satisfied with our staff's service skills. We are encouraged to continue working hard with the goal of... More 

New York
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2014

This was a great place to stay when visiting Kagoshima. The highlight is the great views - down over the city and straight across the bay to the Sakurajima volcano. You get pretty much the same (spectacular) view from the reception area, the gardens outside, or the onsen, as well as some of the rooms (if you get a city... More 

Was this review helpful? Yes 1
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay and taking time to review our hotel. We are glad to hear that you were satisfied with the views and our facilities. Our hotel is located high on the Shiroyama hill, guests can enjoy the view of Mt. Sakurajima and downtown Kagoshima. Our onsen "Satsuma no Yu" is open from 5:00 to 23:30 (from 5:30... More 

Sendai, Japan
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 19, 2014 via mobile

Stayed for one night during the golden week holidays of Japan since I visited here on business about one year ago. Due to the high season, hotel cost was more expensive than that of my first stay, but could relax and enjoy the scenery from my room. Just there, run into the wedding ceremony in the hotel yard and saw... More 

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

We are glad that you came back to visit us again and took time to review our hotel. We appreciate that you reviewed the wedding ceremony. Wedding ceremonies are one of the most important services we provide. Our principle is to be the place where happiness can grow. We are also happy to hear that you were satisfied with the... More 

Sao Paulo
Top Contributor
63 reviews 63 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 9, 2014

The Shiroyama (castle hill) hotel is famous for its very own hot springs with relaxation pools inside and outside. From the latter you can watch Mt. Sakurajima across the bay puffing smoke (its an active volcano). The view (which you also have from the lobby and various restaurants is spectacular. For hotel guests the use of the hot baths is... More 

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for posting a review regarding your experience at our hotel in detail. We hope that you were satisfied with your stay and enjoyed the view overlooking downtown Kagoshima and Mt. Sakurajima. As you said in your review, we have the hot spring called "Onsen". Kagoshima prefecure is famous throughout Japan for its hot springs and we hope that... More 

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Additional Information about Shiroyama Kanko Hotel

Address: 41-1 Shinshoin-cho, Kagoshima, Kagoshima Prefecture 890-8586 , Japan
Location: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Shiroyama Kanko Hotel 3.5*
Number of rooms: 365
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Also Known As:
Castle Park Onsen Hotel
Hotel Castle Park
Hotel Style:
#1 Spa Hotel in Kagoshima
#1 Family Hotel in Kagoshima
#2 Romantic Hotel in Kagoshima
#3 Business Hotel in Kagoshima

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