We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 70 Kagoshima hotels

Shiroyama Kanko Hotel

3.5 of 5 Onsen Hotel   |   41-1 Shinshoin-cho, Kagoshima, Kagoshima Prefecture 890-8586 , Japan
Hotel amenities
Save Saved
You added Shiroyama Kanko Hotel to your Saves list
Shiroyama Kanko Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #2 of 70 hotels in Kagoshima
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 16, 2014
Sadashi S Tokyo, Japan
  • Overview
  • Reviews (428)
  • Photos (153)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Write a Review

428 people have reviewed this hotel

Traveler rating
    218
    178
    23
    4
    5
See reviews for
161
85
50
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Tokyo, Japan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2014

It's located on the hillside of the city of Kagoshima, a city on the almost southern tip of Kyushu Island, a southern most major islands of Japanese archipelago. It has everything you expect from any city hotels, yet the beauty of this hotel is its hot spring open air bath with spectacular view of Sakurajima, an active volcano which erupt... More

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for staying at our hotel and the favorable review you wrote. We appreciate that you were totally satisfied with your stay. Mt. Sakurajima is a famous active volcano in Japan. It has already erupted over 150 times this year. It might scary for tourists, but it has been safe so far and people can come visit and live... More

Singapore
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 7, 2014

Variety of restaurants within hotel - very good. Good for guests with their own car. Did not try out the free shuttle service to town. Good spread of breakfast. Well maintained. The tempura counter was excellent. Our first choice was the teppanyaki but it was fully booked.

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We are glad that you were satisfied with your stay. Since our hotel is located high on the Shiroyama hill, we offer the free shuttle bus to downtown, main railway station, shopping arcade, and bus terminal to the Kagoshima airport. The bus departs from... More

Singapore
Top Contributor
72 reviews 72 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 31, 2014

it was such a delight to arrive at this hilltop hotel on the shuttle from the station and gaze over the awesome view! the check in was swift and courteous and we soon went to have of of our many visits to the onsen in the 2 nights we stayed. the shuttle was very useful in getting into town for... More

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay at Shiroyama Hotel and for taking time to review our hotel. We are really glad to hear that you were satisfied with the view and the onsen called "Satsuma no Yu". We are also delighted that you were satisfied with our staff's service skills. We are encouraged to continue working hard with the goal of... More

New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2014

This was a great place to stay when visiting Kagoshima. The highlight is the great views - down over the city and straight across the bay to the Sakurajima volcano. You get pretty much the same (spectacular) view from the reception area, the gardens outside, or the onsen, as well as some of the rooms (if you get a city... More

Was this review helpful? Yes 1
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for your stay and taking time to review our hotel. We are glad to hear that you were satisfied with the views and our facilities. Our hotel is located high on the Shiroyama hill, guests can enjoy the view of Mt. Sakurajima and downtown Kagoshima. Our onsen "Satsuma no Yu" is open from 5:00 to 23:30 (from 5:30... More

Yokohama, Japan
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 19, 2014 via mobile

Stayed for one night during the golden week holidays of Japan since I visited here on business about one year ago. Due to the high season, hotel cost was more expensive than that of my first stay, but could relax and enjoy the scenery from my room. Just there, run into the wedding ceremony in the hotel yard and saw... More

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

We are glad that you came back to visit us again and took time to review our hotel. We appreciate that you reviewed the wedding ceremony. Wedding ceremonies are one of the most important services we provide. Our principle is to be the place where happiness can grow. We are also happy to hear that you were satisfied with the... More

Sao Paulo
Top Contributor
60 reviews 60 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 9, 2014

The Shiroyama (castle hill) hotel is famous for its very own hot springs with relaxation pools inside and outside. From the latter you can watch Mt. Sakurajima across the bay puffing smoke (its an active volcano). The view (which you also have from the lobby and various restaurants is spectacular. For hotel guests the use of the hot baths is... More

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for posting a review regarding your experience at our hotel in detail. We hope that you were satisfied with your stay and enjoyed the view overlooking downtown Kagoshima and Mt. Sakurajima. As you said in your review, we have the hot spring called "Onsen". Kagoshima prefecure is famous throughout Japan for its hot springs and we hope that... More

Littleton, Colorado
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2014

We first stayed at this hotel in 1975.... when visiting Kyushu again in 2013 we made it a point to stay at the Shiroyama Kanko Hotel again. The views over the city, the bay and Sakurajima volcano are magnificent!! The view from the outside Onsen is so beautiful and peaceful. They kindly upgraded us to a suite which was spacious... More

Was this review helpful? Yes
Shiroyama_Kanko, Shiroyama_Kanko at Shiroyama Kanko Hotel, responded to this review

Thank you for taking time to write this review. We are glad that you came back to visit us once again and We are so happy to hear that you had another enjoyable stay with us. Kagoshima is famous for its hot springs. We are located high on the Shiroyama hill, so many of our guests are satisfied with the... More

Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2013

We picked Shiroyama Kanko hotel because of the good reviews from Tripadvisor. We enjoyed our stay in Shiroyama hotel. I made reservation through their hotel website and got a good deal for two consecutive night stay. We can see Mt Sakurajima and Kagoshima city from our room. We arrived at JR Kagoshima station and had no problem catching the hotel... More

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 8, 2013

I stayed at Shiroyama Kanko for the big celebrations of the 50th anniversary of the local Lion's Club (which coincidentally is also the 50th birthday as this hotel!). First the room. What can I say? For a Japanese hotel, it was wonderfully spacious and characteristically clean. Loved it. No cigarette smell at all, as some previous reviews mentioned, which is... More

Was this review helpful? Yes 1
Tokyo, Japan
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 23, 2013 via mobile

I stay there every time I go to Kagoshima city. The hotel located on the top of the hill where you can view the city, Sakurajima volcano and the beautiful sea. It's a bit difficult to get to there by foot from the main train station, but it costs less than 1,000JPY by taxi. The hotel is the most traditional... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shiroyama Kanko Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shiroyama Kanko Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shiroyama Kanko Hotel

Address: 41-1 Shinshoin-cho, Kagoshima, Kagoshima Prefecture 890-8586 , Japan
Location: Japan > Kyushu-Okinawa > Kagoshima Prefecture > Kagoshima
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Shiroyama Kanko Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Tingo, Travelocity, Recruit Holdings Co Ltd (Inbound), JAPANiCAN, Rakuten, BookingOdigeoWL, Venere and Otel so you can book your Shiroyama Kanko Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Castle Park Onsen Hotel
Hotel Castle Park

153 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (133)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (19)
Viewed
Room/suite (9)
Viewed
View from room (11)
Viewed
Dining (2)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (17)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style
#1 Spa Hotel in Kagoshima #1 Family Hotel in Kagoshima #2 Romantic Hotel in Kagoshima #4 Business Hotel in Kagoshima
Hotel Class
Number of rooms
365

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer