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Grand Hyatt Fukuoka

Certificate of Excellence
5.0 of 5
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1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
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Grand Hyatt Fukuoka
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Ranked #20 of 179 Hotels / Ryokan in Fukuoka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
doobeebaby Hong Kong
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472 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Top Contributor
66 reviews 66 reviews
52 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this property on many occasions and know all about the pros and cons of staying here. The hotel's configuration is odd and the "Queen" room is very small by Hyatt standards but the location is excellent in Canal City and within walking distance to both Tenjin and Hakata. The hotel is blessed with one of the... More 

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12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Service was excellent. Staff were very friendly and out of the 15 hotels I had been in Japan, they spoke the best English. Room was large and well equipped but really pricey, almost triple to another one I booked near the Hakata station. Unfortunately there was no view, and facing a shopping mall shouldn't be a good idea. Not the... More 

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Hong Kong
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in early March. The room is huge compared with Japanese standard. Very comfortable, clean and quiet. Our room was on high floor overlooking the canal, with a nice view. Convenient location with a mall next door. We didn't take the hotel breakfast as there are plenty of eateries around. Hakata station is like 15 min away on foot,... More 

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We keep coming back to this hard-to-fault hotel. There's simply no equivalent in Fukuoka. The river view is lovely, service is attentive, and the location is great, conveniently connected to the Canal City mall. Club lounge offers top class food and beverage for breakfast and evening cocktail. Best coffee in Japan so far. Gym and pool area is pleasant and... More 

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Singapore, Singapore
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 24, 2015

Considering it's a grand hyatt property and the prices certainly reflect that, I consider my 1-night stay somewhat disappointing. My main gripe is that they seem to be completely overwhelmed by their high occupancy rate, which I would imagine is a good problem for a hotel to have and especially for an established brand like Hyatt, something to which they... More 

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1 review
5 of 5 stars Reviewed February 22, 2015

Family of four on first trip to Fukuoka. This is a great base camp for eats, shopping and excursions...everything is a short hop away. Hotel is a bit old but perhaps that is why rooms are pretty good sized by Japan standards. Service is also very accommodating, we had some temperature trouble in room it was fixed right away after... More 

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14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2015

Besides best location in town - Grand Hyatt has it all. Staff is ultra accommodating and rooms are amazing. What I love about their suites is that they are massive and love hardwood floors all throughout the rooms. Grand Club is small yet very well run and food options are great. Staff recognizes you from previous stay .

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Pennsylvania Dutch Country, Pennsylvania
Top Contributor
334 reviews 334 reviews
46 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed January 15, 2015

Other than the rude taxi driver taking us from the train station, our stay at the Grand Hyatt turned out to be a great choice. 1. Location - central to all activities, 10 minutes taxi ride from the JR train station, or 20 minutes from the airport. 2. Room - true to size American standard, spacious and comfortable. 3. Service... More 

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Senior Contributor
32 reviews 32 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 2, 2015

Visited with family in late December. It's conveniently located next to Canal City where there are many shops. It's also only a 10 minute walk to the Tenjin shopping area where all the large department stores are located. There are also many restaurants within a 5/10 minute walk of the hotel. Rooms are smallish but clean. No bedside electrical socket... More 

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Top Contributor
111 reviews 111 reviews
47 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed December 31, 2014

There aren't many international brand name 5-star hotels in Fukuoka surprisingly, except for the Hyatt with 2 properties, and the Hilton. Fukuoka is really coming into its own though so I do hope more international hotels set up shop here. For now though, the Grand Hyatt is prob. your safest and best bet if you want an international standard 5-star... More 

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