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Grand Hyatt Fukuoka

Certificate of Excellence
5.0 of 5
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1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
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Grand Hyatt Fukuoka
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Ranked #18 of 180 Hotels / Ryokan in Fukuoka
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Partsunknown123 Boston, Massachusetts
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518 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tokyo Prefecture, Japan
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I arrived at the hotel at the stated check in time of 2pm to be told that no suitable room was ready. What was offered was a room with twin beds instead of a king, which I reluctantly accepted as I had meetings to attend almost immediately afterwards. Took the elevator to the 9th floor which turned out be very... More 

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Boston, Massachusetts
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location next to the mall. Directly across from Nakasu which is a nice place to walk around in the evening. Nakasu has plenty of restaurants, coffee shops, etc. It's also the red light district but you will not be bothered. The hotel itself is connected to a large shopping mall, six or seven floors. Customer service is great. Only... More 

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Fes-Boulemane Region, Morocco
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i was visiting my family in fukuoka and i went to canal city then i meet some people from my country is very VEry very amazing atmosphere .very nice food .and very nice view panoramic really recommend for everyone i want stay again recommend to everyone

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Fukuoka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel was disappointment from beginning to end. If you are used to Club Level, save your money. It was definitely not worth it. The food and service were a total let down. The rooms need some TLC as the carpet had stains, the room was musty and smelled like mold. The shower area had water stains throughout the granite... More 

Review collected in partnership with Hyatt Hotels

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

I booked two rooms at this hotel. Grand Club Twin and King room. The twin was large but bathroom had visible blackish mold underneath the sink. I requested non smoking but the room smelled of old cigarettes. Could not get rid of the smell. I had to buy my own fair freshner but it stilled smelled.

Review collected in partnership with Hyatt Hotels

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Singapore, Singapore
Level Contributor
416 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed June 25, 2015

I have been to Fukuoka many times. This is the my hotel of choice which I always stay in when I am in Fukuoka. It's located in Canal City, and the hotel is part of a building that also has a shopping mall, which has many shops and restaurants. There's even a ramen street at the upper floor where you... More 

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Honolulu, United States
1 review
5 of 5 stars Reviewed June 24, 2015

We stayed with small children. All the staff members were very polite, helpful and welcoming. We felt very comfortable. Location was great with canal city mall connected. Room service was good. Can't wait to come back here.

Review collected in partnership with Hyatt Hotels

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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2015

This was my second trip to this city and this hotel in as many years. As expected, the hospitality was great. The hotel is very conveniently located to shopping and transportation. The room we were given was a standard double twin. We booked for a non smoking and was given smoking without explanation. The room was okay. Pretty small for... More 

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Honolulu, United States
1 review
4 of 5 stars Reviewed June 3, 2015

The hotel is located Nakasu area that is where you can enjoy many good food and drinks. You can easy to find many good palce also recommend to visit the Kushida Jinjya to pray. Walking distance to famous Yatai ramen and other food.

Review collected in partnership with Hyatt Hotels

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New Jersey
Level Contributor
286 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 709 helpful votes
4 of 5 stars Reviewed June 2, 2015

Whenever I visit Fukuoka over the past many years The Hyatt is my best and my favorite hotel in Fukuoka, Kyushu, Japan. A very modern eclectic hotel with some of the BEST service in Japan. The rooms are absolutely spectacular and unusual with glass bathroom sinks and shower. The room lighting is all electronic. A great location in Canal City... More 

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