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Grand Hyatt Fukuoka

Certificate of Excellence
5.0 of 5
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1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
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Grand Hyatt Fukuoka
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Ranked #19 of 180 Hotels / Ryokan in Fukuoka
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Winstonho Singapore, Singapore
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508 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
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  • Japanese first
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  • Polish first
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1 review
2 of 5 stars Reviewed 1 week ago

I booked two rooms at this hotel. Grand Club Twin and King room. The twin was large but bathroom had visible blackish mold underneath the sink. I requested non smoking but the room smelled of old cigarettes. Could not get rid of the smell. I had to buy my own fair freshner but it stilled smelled.

Review collected in partnership with Hyatt Hotels

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Singapore, Singapore
Level Contributor
385 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Fukuoka many times. This is the my hotel of choice which I always stay in when I am in Fukuoka. It's located in Canal City, and the hotel is part of a building that also has a shopping mall, which has many shops and restaurants. There's even a ramen street at the upper floor where you... More 

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Honolulu, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed with small children. All the staff members were very polite, helpful and welcoming. We felt very comfortable. Location was great with canal city mall connected. Room service was good. Can't wait to come back here.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my second trip to this city and this hotel in as many years. As expected, the hospitality was great. The hotel is very conveniently located to shopping and transportation. The room we were given was a standard double twin. We booked for a non smoking and was given smoking without explanation. The room was okay. Pretty small for... More 

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Honolulu, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel is located Nakasu area that is where you can enjoy many good food and drinks. You can easy to find many good palce also recommend to visit the Kushida Jinjya to pray. Walking distance to famous Yatai ramen and other food.

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New Jersey
Level Contributor
281 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 704 helpful votes
4 of 5 stars Reviewed June 2, 2015

Whenever I visit Fukuoka over the past many years The Hyatt is my best and my favorite hotel in Fukuoka, Kyushu, Japan. A very modern eclectic hotel with some of the BEST service in Japan. The rooms are absolutely spectacular and unusual with glass bathroom sinks and shower. The room lighting is all electronic. A great location in Canal City... More 

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Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 2, 2015

We spent 3 nights in Fukuoka and stayed at the Grand Hyatt. It was a fantastic hotel and the bathroom was definitely one of the coolest. Being right next to Canal City the location was extremely convenient, it's easy to stroll over to Ramen Stadium to slurp a late night bowl and only a short walk to the Yatai food... More 

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Brisbane, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 30, 2015

I stayed at this hotel only for one night as the day after I was flying back home. The room was clean and organized full of complementary items. The bathroom was clean, and I really enjoyed the bath tub with all different bath essences! The mini bar was providing any kind of drinks and snacks. I enjoyed the tea corner... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 24, 2015

Probably the worst Grand Hyatt I have ever stayed in any cities and countries. The location was quite convenient but the hotel had way too many problems. The room I checked in was in a poor condition - full of dust under the TV, hair dryer being broken. And the room was much too smaller than other Grand Hyatt hotels.... More 

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Shanghai, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2015

Wonderful stay over Chinese New Year peak traveling season. We booked early and used points to upgrade to a suite for my family of 4, totally worth it. Unlike most Japanese hotels the rooms are generously sized and well appointed, you can tell the property is aging but it is doing so gracefully with the help of a great staff.... More 

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