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Grand Hyatt Fukuoka

Certificate of Excellence
5.0 of 5
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1-2-82 Sumiyoshi, Hakata-ku, Fukuoka 812-0018 , Fukuoka Prefecture
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Grand Hyatt Fukuoka
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Ranked #15 of 179 Hotels / Ryokan in Fukuoka
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
JaneChewKH
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484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is always a pleasure to be in Japan as you can always count on them for their impeccable service, polite people and very clean environment. The Grand Hyatt, as usual, does not disappoint. My husband and i stayed the first 2 nights in a Queen room, which is pleasantly big by Japan standard. The bathroom even has bath salt... More 

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Dallas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would highly recommend this Hyatt for services, location and attention to detail. The gym, spa and hotel staff were all very welcoming and helpful during my stay. It was one of the best Hyatt hotels I've enjoyed in the past 10 years of travel.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Johor Bahru, Malaysia
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

1) Very convenient based on its location (near shopping mall and convenient stores) 2) Easy to get taxis 3) Room is spacious with tub and shower 4) Staffs are friendly and helpful and more importantly can speak English

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Hong Kong, Hong Kong
1 review
4 of 5 stars Reviewed 1 week ago

Location is the best in Fukuoka and this is the only reason to chose this hotel. Have shopping mall beside the hotel and many ramen restaurant around the hotel. But you better rent 4G router from airport before you check in.

Review collected in partnership with Hyatt Hotels

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Brisbane
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A good value hotel that clearly is due for a freshen up. I had just come from the Grand Hyatt Tokyo so this property is likely to suffer by comparison so I have to try to remember the price difference. I Always find it a little irritating when a hotel needs to be asked to provide an iron. Travellers often... More 

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Hong Kong
Top Contributor
66 reviews 66 reviews
52 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have stayed at this property on many occasions and know all about the pros and cons of staying here. The hotel's configuration is odd and the "Queen" room is very small by Hyatt standards but the location is excellent in Canal City and within walking distance to both Tenjin and Hakata. The hotel is blessed with one of the... More 

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Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2015

Service was excellent. Staff were very friendly and out of the 15 hotels I had been in Japan, they spoke the best English. Room was large and well equipped but really pricey, almost triple to another one I booked near the Hakata station. Unfortunately there was no view, and facing a shopping mall shouldn't be a good idea. Not the... More 

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Hong Kong
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 8, 2015

Stayed here in early March. The room is huge compared with Japanese standard. Very comfortable, clean and quiet. Our room was on high floor overlooking the canal, with a nice view. Convenient location with a mall next door. We didn't take the hotel breakfast as there are plenty of eateries around. Hakata station is like 15 min away on foot,... More 

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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 5, 2015

We keep coming back to this hard-to-fault hotel. There's simply no equivalent in Fukuoka. The river view is lovely, service is attentive, and the location is great, conveniently connected to the Canal City mall. Club lounge offers top class food and beverage for breakfast and evening cocktail. Best coffee in Japan so far. Gym and pool area is pleasant and... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 24, 2015

Considering it's a grand hyatt property and the prices certainly reflect that, I consider my 1-night stay somewhat disappointing. My main gripe is that they seem to be completely overwhelmed by their high occupancy rate, which I would imagine is a good problem for a hotel to have and especially for an established brand like Hyatt, something to which they... More 

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