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Hotel Okura Fukuoka

Certificate of Excellence
3-2 Shimokawabata-machi Hakata-ku, Fukuoka 812-0027, Fukuoka Prefecture
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Hotel Okura Fukuoka
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Hotel Okura Fukuoka
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284 reviews from our community

Traveler rating
    129
    119
    27
    8
    1
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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  • Korean first
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Hong Kong
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The whole process from online booking (using a third party website), check-in, stay, check-out and Bill settlement was as smooth as you can get. Staff were courteous and professional. Rooms were clean and well equipped but not luxurious. Location is central and one could walk to the major shopping centres around ate him station (brisk 10 minutes). Will stay here... More 

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Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right next to Natasha-Kawabata subway station and 10 mins drive from the Tenjin Or Hakata station. Also very close to the international airport. Great location for shopping and a lot of restaurants around. The hotel is clean and has everything we need even though the room is a bit small. The toiletries are very good. The staff are very friendly... More 

Was this review helpful? Yes 1
ホテルオークラ福岡, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your recent staying in Hotel Okura Fukuoka. I was so glad to see you were satisfied with your staying and enjoying your trip. We are looking forward to see you again soon. More 

Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything about the Okura was fantastic except their availability of non-smoking double rooms. Smoking rooms in Japan are horrible - the stink never goes away. Twin rooms have 2x single beds. Ok, but not great if you're accustomed to a double, queen, or king bed. If you can get a double non-smoking, you're set. Love the property, the great service,... More 

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ホテルオークラ福岡, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying with us at Hotel Okura Fukuoka the other days, and we appreciate to give us a valuable feedback about non-smoking double room. We are working on the expansion of the non smoking area recently. It will take a little more time until everything done. But we are looking forward to seeing you again. More 

Belo Horizonte, MG
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2015

clean, very near central station. breakfast isn´t so nice, it´s not a continental coffe, but it´s nice. i was there with a group of latin america and we have a very nice time. and the city is very safe.

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ホテルオークラ福岡, 支配人 at Hotel Okura Fukuoka, responded to this review

We appriciate you for your visiting Hotel Okura Fukuoka the other day.We are so glad to hear you enjoyed to stay in Fukuoka and our hotel.We all staff will do our best with the aim of hotels to be able to relax at any time for all guests. We are looking foeword to see you again. More 

1 review
5 of 5 stars Reviewed February 3, 2015

Center of town, high standards, staff was very helpful on request. Young lady who helped me pack bags on departure particularly kind. Complementary water and instant coffee packets were very nice. We really had a fine time there without any incidents. I would most likely return.

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ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your staying with us in Hotel Okura Fukuoka. I am pleased your compliments.And appreciate for your pointing out the convenience of our Hotel. We all staff will do our best with the aim of hotels to be able to relax at any time for all guests. In addition, We are looking forward to see you next. More 

Bangkok
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 13, 2014 via mobile

I stayed 2 nites in Fukuoka. We find it is convenient to use bus or subway to get around Fukuoka from hotel. You can easily walk through Kawabata shopping arcade which is connected to a Shrine and further to Canal City mall. The room was nice and clean and services were good. Check in and check out were fast and... More 

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ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you very much for your staying with us at Hotel Okura Fukuoka, and we are more than delighted to learn that your visiting Fukuoka was pleasant. We will continuously strive to improve our service skills so that we would be able to provide our valued guests the enjoyable experience at any time. Thank you again and we are looking... More 

Colombo, Sri Lanka
Top Contributor
189 reviews 189 reviews
88 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed December 8, 2014

Chose to come here to watch the Sumo and were pleased with our choice of hotel. Not as good as the excellent Okura in Tokyo, but not far off. The room was equipped to 5star standard and very comfortable. Our booking included breakfast which was one of the best we have seen anywhere. Hotel Restaurants were very expensive not surprisingly... More 

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ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your recent staying with us in Hotel Okura Fukuoka, Japan. We are very glad to hear you were enjoyed your trip in Fukuoka city, and we are more than delighted to learn that your stay was pleasant. We will continuously strive to improve our service skills so that we would be able to provide our valued guests... More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed December 4, 2014

The Okura, in our opinion, is essentially a perfect hotel – grand and luxurious, modern yet inviting, well located, politely staffed, reasonably priced, and efficiently managed. At the end of our very enjoyable stay we have nothing to offer but compliments and praise. The location is very convenient – directly connected to the subway line through an underground walkway, only... More 

Was this review helpful? Yes 4
ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you very much for your recent stay with us at Hotel Okura Fukuoka, and we are more than delighted to learn that your stay was pleasant. We will continuously strive to improve our service skills so that we would be able to provide our valued guests the enjoyable experience at any time. Thank you again and we are looking... More 

Chandler, AZ
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

The Hotel Okura Fukuoka is a wonderful hotel. When I arrived, the young ladies at the Bell Desk were very nice and friendly and helpful! The Hotel has excellent customer service. The hotel room is beautiful and very comfortable. It is not huge, but the one bed in my room is at least a double-size, if not queen. The breakfast... More 

Was this review helpful? Yes
ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for your recent stay with us at Hotel Okura Fukuoka. And it was indeed a great pleasure to see that you have enjoyed your stay with us. Your comments towards our hotel team are reassuring and will definitely motivate them to continuously provide the same standard ot services. We, again, sincerely thank you for your feedback and looking... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 24, 2014 via mobile

The service in this hotel is most impressive. Other than the usual help given to guests at most hotels in booking restaurants at nearby locations, the Okura staff, especially the ladies at the concierge desk, went out of their way to get some stuff we wanted to buy and arranged for storage until our departure. The room was rather small... More 

Was this review helpful? Yes
ホテルオークラ福岡2014, 支配人 at Hotel Okura Fukuoka, responded to this review

Thank you for staying with us in Fukuoka. I was so glad to hear you were enjoying your trip and complimenting our hotel. We all are looking forward to see you again in near future. More 

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