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All 157 Fukuoka hotels

Hotel New Otani Hakata

4.0 of 5 Hotel   |   1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan (Tenjin Station)
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Hotel New Otani Hakata
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Ranked #51 of 157 hotels in Fukuoka
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Eiffel21 Westwood, California
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102 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Westwood, California
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wonderful staffs greet us as soon as we arrived. As a member of NOC, we checked in at a special desk, and everything was ready for us. We got the triple room, so room is pretty spacious. The furniture is a bit dated, but in great shape and the room is spotless. The hotel is about one subway stop from... More

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Paris, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 16, 2014

Overall a good experience, but it lacks the plus of a 4*. Check-in time is 2pm, that means literally no one at check-in desk at 11am! Location average, Room very small as always in Japan but OK. Very old bathroom, The hotel needs a refurbishment. Great breakfast.

Was this review helpful? Yes 1
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 3, 2013

this hotel supplied most of what i needed during a short business trip in hakata, except wifi in the room (they seem to provide a router on request, though). the staff were very polite and efficient. my twin room on the 10th floor was spacious and equipped with everything i could ask for. it was meticulously clean though obviously dated.... More

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Singapore, Singapore
Top Contributor
78 reviews 78 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 24, 2013

We checked in at 4.10PM. Check-in was smooth without any problems. The hotel lobby was quite big and the seating area has a large colorful painting. The bedroom was larger than most Japanese hotel rooms. In the room were two beds, three chairs, a small table, and a TV. Inside the wardrobe was two pair of slippers and two robes.... More

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Hong Kong
18 reviews 18 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 22, 2013

No wifi, decent location though not great. Clean and spacious rooms, excellent service, good Japanese restaurant at the hotel. Walking distance to Tsuttaya CD store, supermarkets and such. We took a road trip around Kyushu and the hotel was a good base for that.

Was this review helpful? Yes 1
Honolulu, Hawaii
18 reviews 18 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 12, 2012

Stayed 3 nights in the New Otani Hakata in May. The room was large for Japan - it was the size of a typical American hotel room. Beds were comfy, rooms were very clean. The only downside was that there was no WIFI. The service was very good - every one we encountered was courteous, and the front desk even... More

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Atlanta, GA
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed September 1, 2011

It was ok, the room was decent size, had a little fridge and a flat screen tv, comfortable beds, but everything else felt pretty old and worn down. The lamps, center console, plastic bathroom, very '80s. Could hear doors opening and closing up and down the hall. We got decent sleep though, the showers had good pressure, hot water, room... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 28, 2010

Hotel New Otani is situated about 10-15 min walk from Tenjin, the centre of Fukuoka, and 5-10min bus ride from the train station. There's an underground station next to the hotel. You could take one to Tenjin, but it's only a station away and a bit of waste of money. Furthermore, you'll have to change to go elsewhere. Although it's... More

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2010

When I arrived I was floored by they fact that they greated our party with unbrellas because it was raining. It was very late at night prob around 12:30am yet they were on their top game. Robes and slipper in room. Beautiful lobby. Underground mall. And walking distance to everything you need. Loved my entire trip there and would recommend... More

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Additional Information about Hotel New Otani Hakata

Also Known As:
New Otani Hakata Hotel
Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#13 Luxury Hotel in Fukuoka
#34 Business Hotel in Fukuoka
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel New Otani Hakata 4*
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