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All 177 Fukuoka hotels

Hotel New Otani Hakata

4.0 of 5 Hotel   |   1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan (Tenjin Station)
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Hotel New Otani Hakata
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Ranked #59 of 177 Hotels / Ryokan in Fukuoka
A recent review
3 of 5 stars reviewed 1 week ago
Sarah L
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129 reviews from our community

Traveler rating
    21
    71
    31
    5
    1
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38
17
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40
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Was on a family road trip around Kyushu and picked Kumamoto as a pit stop. Amongst other hotel reviews in the area, this one was said to be clean. That was pretty much it. Hotel was indeed clean. There was a hassle though; hotel does not have it's own driveway so unloading from the car had to be by the... More

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Derbyshire
Contributor
16 reviews 16 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay in the New Otani Hakata in Fukuoka. I was in Fukuoka for business and had stayed on the waterfront, but it was too remote. I then moved to the New Otani and it was great! Great service, great rooms, great location! It is a 10 minute walk from the shopping district. It is on top... More

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Cairo, Egypt
Top Contributor
93 reviews 93 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel used to be one of the few main luxury hotels in Fuuoka, and related to the Imperial family when they visit the area. With a sprawl of hotels in Fukuoka in recent years, New Otani still retains its elegance and character. From check-in to check-out, service is escellent when needed. Space is huge by standards of Japan from... More

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Singapore, Singapore
Top Contributor
58 reviews 58 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 26, 2014

The hotel is of an acceptable standard for business traveller. Room feels tired; time to refurbish. Just basic amenities provided. Wi-Fi connection tends to get unsteady especially at night. Good selection for breakfast. Concierge team is very attentive. The hotel has a supermarket next to it (very convenient if you would like to grab some essentials or even cheap fresh... More

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Westwood, California
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 16, 2014

Wonderful staffs greet us as soon as we arrived. As a member of NOC, we checked in at a special desk, and everything was ready for us. We got the triple room, so room is pretty spacious. The furniture is a bit dated, but in great shape and the room is spotless. The hotel is about one subway stop from... More

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Paris, France
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2014

Overall a good experience, but it lacks the plus of a 4*. Check-in time is 2pm, that means literally no one at check-in desk at 11am! Location average, Room very small as always in Japan but OK. Very old bathroom, The hotel needs a refurbishment. Great breakfast.

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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 3, 2013

this hotel supplied most of what i needed during a short business trip in hakata, except wifi in the room (they seem to provide a router on request, though). the staff were very polite and efficient. my twin room on the 10th floor was spacious and equipped with everything i could ask for. it was meticulously clean though obviously dated.... More

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Singapore, Singapore
Top Contributor
111 reviews 111 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed February 24, 2013

We checked in at 4.10PM. Check-in was smooth without any problems. The hotel lobby was quite big and the seating area has a large colorful painting. The bedroom was larger than most Japanese hotel rooms. In the room were two beds, three chairs, a small table, and a TV. Inside the wardrobe was two pair of slippers and two robes.... More

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Hong Kong
Contributor
17 reviews 17 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 22, 2013

No wifi, decent location though not great. Clean and spacious rooms, excellent service, good Japanese restaurant at the hotel. Walking distance to Tsuttaya CD store, supermarkets and such. We took a road trip around Kyushu and the hotel was a good base for that.

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Honolulu, Hawaii
Contributor
18 reviews 18 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 12, 2012

Stayed 3 nights in the New Otani Hakata in May. The room was large for Japan - it was the size of a typical American hotel room. Beds were comfy, rooms were very clean. The only downside was that there was no WIFI. The service was very good - every one we encountered was courteous, and the front desk even... More

Was this review helpful? Yes 1
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Additional Information about Hotel New Otani Hakata

Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel New Otani Hakata 4*
Number of rooms: 387
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Also Known As:
New Otani Hakata Hotel

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