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All 178 Fukuoka hotels

Hotel New Otani Hakata

4.0 of 5 Hotel   |   1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan (Tenjin Station)
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Hotel New Otani Hakata
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Ranked #58 of 178 Hotels / Ryokan in Fukuoka
A recent review
5 of 5 stars reviewed 4 weeks ago
Sakon_m Bangkok, Thailand
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangkok, Thailand
Top Contributor
209 reviews 209 reviews
58 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed 1 night during visit to Fukuoka in November. the hotel was good, lobby was nice, there is a small souvinir shop there, breakfast was good but not much choice. The room size is normal but not too small like most Japanese hotel in Tokyo, bathroom is roomy. I didn't experience around the hotel much as was quite tired but... More 

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Tokyo, Japan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed at the hotel only for one night in a double room. The room - like the rest of the hotel - was very clean, but the rounded windows and the plasticky bathroom made the room feel a bit like a caravan or a cabin on a ship. The staff of the hotel was very attentive and helpful and the... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 10, 2014

Was on a family road trip around Kyushu and picked Kumamoto as a pit stop. Amongst other hotel reviews in the area, this one was said to be clean. That was pretty much it. Hotel was indeed clean. There was a hassle though; hotel does not have it's own driveway so unloading from the car had to be by the... More 

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Senior Contributor
21 reviews 21 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2014

I really enjoyed my stay in the New Otani Hakata in Fukuoka. I was in Fukuoka for business and had stayed on the waterfront, but it was too remote. I then moved to the New Otani and it was great! Great service, great rooms, great location! It is a 10 minute walk from the shopping district. It is on top... More 

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Cairo, Egypt
Top Contributor
93 reviews 93 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel used to be one of the few main luxury hotels in Fuuoka, and related to the Imperial family when they visit the area. With a sprawl of hotels in Fukuoka in recent years, New Otani still retains its elegance and character. From check-in to check-out, service is escellent when needed. Space is huge by standards of Japan from... More 

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Singapore, Singapore
Top Contributor
61 reviews 61 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 26, 2014

The hotel is of an acceptable standard for business traveller. Room feels tired; time to refurbish. Just basic amenities provided. Wi-Fi connection tends to get unsteady especially at night. Good selection for breakfast. Concierge team is very attentive. The hotel has a supermarket next to it (very convenient if you would like to grab some essentials or even cheap fresh... More 

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Westwood, California
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 16, 2014

Wonderful staffs greet us as soon as we arrived. As a member of NOC, we checked in at a special desk, and everything was ready for us. We got the triple room, so room is pretty spacious. The furniture is a bit dated, but in great shape and the room is spotless. The hotel is about one subway stop from... More 

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Paris, France
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2014

Overall a good experience, but it lacks the plus of a 4*. Check-in time is 2pm, that means literally no one at check-in desk at 11am! Location average, Room very small as always in Japan but OK. Very old bathroom, The hotel needs a refurbishment. Great breakfast.

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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 3, 2013

this hotel supplied most of what i needed during a short business trip in hakata, except wifi in the room (they seem to provide a router on request, though). the staff were very polite and efficient. my twin room on the 10th floor was spacious and equipped with everything i could ask for. it was meticulously clean though obviously dated.... More 

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Singapore, Singapore
Top Contributor
111 reviews 111 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 24, 2013

We checked in at 4.10PM. Check-in was smooth without any problems. The hotel lobby was quite big and the seating area has a large colorful painting. The bedroom was larger than most Japanese hotel rooms. In the room were two beds, three chairs, a small table, and a TV. Inside the wardrobe was two pair of slippers and two robes.... More 

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Additional Information about Hotel New Otani Hakata

Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka, Fukuoka Prefecture 810-0004, Japan
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel New Otani Hakata 4*
Number of rooms: 387
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Also Known As:
New Otani Hakata Hotel
Hotel Style:
#15 Luxury Hotel in Fukuoka
#28 Business Hotel in Fukuoka

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