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Richmond Hotel Fukuoka Tenjin

Certificate of Excellence
4-8-25 Watanabedori, Chuoku, Fukuoka 810-0004, Fukuoka Prefecture
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1 room 1 adult
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Richmond Hotel Fukuoka Tenjin
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566 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location and it's right across the road from a Budget Car Rental which made our choice of car rental easy. We rented a car at the airport and returned it here after a week driving around Kyushu. We then walked across the road to get to the hotel. Very convenient. The hotel has half... More 

Helpful?
Thank Masunori
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Masunori, Thank you very much for taking the time to post the comment. Regarding the location, our hotel is close to the main shopping areas, such as Tenjin and Hakata, and a lot of restaurants. As you mentioned, a couple of rental car companies are around the hotel and it's easy to access around Kyushu and Honshu area. Regarding... More 

Singapore, Singapore
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay here. The hotel is conveniently located in the Tenjin area. Right next to the underground city, train station, Daimaru, Mitsukoshi, etc. The staff at the front desk were very very helpful and kind. They have staff that speak english very well and they helped us with our taxi booking to the airport, providing us recommendations... More 

Helpful?
Thank 555_Travel
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Thank you very much for your stay in Richmond Hotel Fukuoka Tenjin. We appreciate for your comment,too. We fell very happy and honored to know that you've had a delightful stay. Our hotel is located in the center of Fukuoka city,and we have good access to everywhere. We look forward to seeing you again int the future, Yours Sincerely, Front... More 

Brisbane, Australia
Level Contributor
109 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Standard sized room for Japan. Close to everything. Fukuoka Station is just 15 steps away. Tenjin Station just a 5 minute walk. Room was clean and Reception had good command of the English language. We are a same-sex male couple and we ordered a room with 1 bed, naturally. Upon checkin the receptionist was confused and asked her colleague and... More 

Helpful?
1 Thank yblieb
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear yblieb, Thank you for taking your time to write a review. We deeply apologize that we offended your feelings on your arrival. We confirm the reservation details, such as number of people and nights including room type when guests check-in. That is because we had situations that guests who had reserved double room instead of twin room and they... More 

Olympia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

I like the location near the subway station and shopping area. Love their buffet breakfast japanese and western combination and most important is their customer service. Their front office staff been really helpful. Every shift they had a staff can speak fluent english. For this trip I travel from Fukuoka to Kyshu, and I forgot to book my first segment... More 

Helpful?
Thank Audrey F
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Audrey F, Thank you very much for your time to post your review. We are very happy to hear that you enjoyed your stay with us. In addition, we are grateful to a bunch of your kind and generous words. It was our pleasure to assist you for your stay at the next destination. We are relieved that you... More 

Metro Manila, Philippines
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2015

I've stayed in this hotel 4x this year. The front desk staff are always cheerful, courteous and go out of their way to be of assistance even if most of them do not speak English. The rooms are not extraordinary ---the usual boxy Japanese style rooms but the bed is big (2 full size beds for a twin room) and... More 

Helpful?
Thank happytraveller523
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Thank you for choosing Richmond Hotel Fukuoka Tenjin for your stay in Japan. We appreciate for your comment,too. Our hotel is located in the center of Fukuoka city, and we have good access to everywhere. We are glad if you enjoyed your stay with us. We look forward to seeing you again int the future, Yours Sincerely, More 

Singapore
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 22, 2015

Excellent location right in the middle of Tenjin. Modern hotel with well appointed rooms. Staff were all courteous and helpful. Room (corner King) was spacious, comfortable, clean and well equipped. Breakfast served in the restaurant was tasty and more than sufficient with a selection of western and local cuisine.

Helpful?
1 Thank Hoechiak
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Hoechiak, Thank you very much for taking the time to share your valuable feedback at Richmond Hotel Fukuoka Tenjin. We are very pleased to know that our preparation of our services and facilities, location has assisted you comfortably. Also, your encouraging comments to our service have been a true motivation to all our staff members. Thank you once again... More 

Tel Aviv, Israel
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

A bit strange. Check in and out is done with a machine. (Like ATM) Room small, simple. Bad smell in the corridor. The staff was nice. Stayed only one night. Price to high for these conditions. Payed less in kyoto, for a much better Hotel.

Helpful?
Thank Israeltourguide
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Israeltourguide, Thank you for your review on Tripadvisor. We appreciate your kind words regarding hotel staff. However, we are sorry to hear that our hotel was not up to your expectations. We have a quick system for payment and check-out, and also we accept them at the front desk, too. We apologise that we did not tell you about... More 

Pretoria, South Africa
Level Contributor
126 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed September 9, 2015

The Hotel is quite a walk from the subway exit but it is through the underground shopping area, so keeps you away from the elements. The rooms are very comfortable and bearing in mind this is Japan, slightly larger, than the rooms at the Super Hotel or Dormy Inn chains. The bathroom is small but adequate. The breakfast was perfectly... More 

Helpful?
1 Thank libica
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Libica, Thank you for stayed at Richmond Hotel Fukuoka Tenjin. We are really glad to hear that you enjoyed your stay at our hotel. Also we appreciate you review with a higher evaluation. Our hotel is little bit a far from the subway, Tenjin Station; however, surrounded by the shopping places and restaurants. At the restaurant, we offer a... More 

Taipei, Taiwan
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 31, 2015 via mobile

The room is tiny but clean. About 10-15 minutes walk from tenjin station, surrounded by Loft, Starbucks, convenient stores and couple department stores. Hotel is quite full in our floor but sound proof is good. There are also food stands (yatai) nearby and it's interesting to try one.

Helpful?
Thank patiencehsu
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Patiencehsu, Thank you for staying at Richmond Hotel Fukuoka Tenjin during your stay in Fukuoka. We hope that you have enjoyed your stay and trip in Fukuoka. We are very pleased to see your great review. Our hotel is located at the center of Tenjin and there are many shopping places and restaurants around us. The Yatai is also... More 

Perth, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015 via mobile

Great staff and service. Rooms small but the queen size bed was good for the two of us. Enough room for 2 medium suit cases and a couple of hand carries. No iron. Good toiletries Toilet has bidet Room had a multi USB charger And there were sufficient power points

Helpful?
Thank Sue H
rnt_fukuoka_tenjin, 支配人 at Richmond Hotel Fukuoka Tenjin, responded to this review

Dear Sue, Thank you for stayed at Richmond Hotel Fukuoka Tenjin. We hope you have enjoyed your stay and trip in Fukuoka. We are really appreciate to see you review with a higher evaluation. By the way, we have a free rental iron and iron board. We apologize not to announce you about it. When you come to Fukuoka again,... More 

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