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Biwako Hanakaido

Certificate of Excellence
1-1-3 Ogoto, Otsu 520-0101, Shiga Prefecture
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1 room 1 adult
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Biwako Hanakaido
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66 Reviews from our TripAdvisor Community

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florida
Level Contributor
554 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
5 of 5 stars Reviewed November 15, 2015

This is a wonderful very well run hotel. The staff were wonderful and the view was very nice. The room was very large and comfortable. Although I didnt like the food it was well presented. We had a traditional dinner with our kimono's on as a group The setting is very nice

Helpful?
Thank bradyboy2
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much for your visiting our hotel the other day. We are looking forward to seering you near future again. More 

Bangkok
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 29, 2015 via mobile

Me and may family spent 2 nights here during October. The hotel is decent but it was below my expectation. Hotel facility: they should add more facility and green area in the hotel. Somehow didn't feel that cozy during our stay. Room: room setting are good but not great, expect better view from our room. While our indoor bath was... More 

Helpful?
Thank prukyratta
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much for your comment, and your suggestion. We make more effects to be able to answer the expectation of ever visitor in near future. More 

california
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 14, 2015

Biwako Hanakaido is a ryokan situates on a hill overlooking Lake Biwa, the largest lake in Japan. We stayed here for a night as part of a 10-day tour package. Both the staff, rooms and facilities are up to the typical Japanese standard of hotel hospitality one expects. Although there is no free in-room wifi, free wifi is available in... More 

Helpful?
1 Thank t0pgun
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you for your comment. We hope you enjoyed your stay in Japan and our hotel. We are looking forward to the day when we can see you again. Whether our key will be changed or not .... It's depend how many guest will come!! More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

Our recent trip to kyoto led us to this hotel. The service from all the friendly staff and food was exceptional! Traditional japanese breakfast and absolutely impressive dinner was always the highlight we were looking forward to during our 2 night there. The private onsen was also clean and nice. Definitely recommend this for anyone visiting japan.

Helpful?
1 Thank S Y
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much for your contributing a very good opinion. We exert ourself so that various customers can also like it. More 

Singapore, Singapore
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed February 7, 2015

I stayed one night in this hotel. The staff are friendly and helpful. The first impression is good until I stepped inside the room; the room tatami floor was covered with broken tatami mats from door entrance to centre part of the room. I guess the reason for doing so may due to they want to protect their tatami floor... More 

Helpful?
1 Thank CKP02
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much fou your visiting our hotel the other day. we are also glad in contributing. Thank you very much for your suggestion the matter of an interior mat. By a variety of preparation in order to unneind, and we have welcomed everyone, but we would be harm your mood this time. Pointed out capped point is willing... More 

Honolulu, Hawaii
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2013

This is our second trip to Biwako Hanakaido and they didn't disappoint. Someone from the hotel quickly came to pick us up at the station. The staff is so courteous and the facilities are clean, modern and beautiful. There are many who speak some English so communication is not a problem. The general manager, Sakae Naito, speaks excellent English and... More 

Helpful?
Thank Linda N
Tokyo
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

From the pick up at the Ogoto train station to the time you check out your stay at Hanakaido Onsen will be a great experience. The staff are courteous and very efficient. The several courses dinner is more than adequate. Rooms are very clean and comfortable and all with a view of Lake Biwa, the largest lake in Japan. The... More 

Helpful?
1 Thank jp2005
San Jose, California
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 31, 2012

I was with Super Value Tour group and we stayed at this hotel for 1 night. I really enjoyed their welcome drink and red bean bun when we first checked in. The staffs are so nice and they always smile... ;-) The room is very clean and well organized. Everyone has to remove the shoes and put on their slippers... More 

Helpful?
3 Thank ttran168
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