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Biwako Hanakaido

1-1-3 Ogoto, Otsu 520-0101, Shiga Prefecture
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Best prices for: 1 room 1 guest
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Biwako Hanakaido
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Biwako Hanakaido
Biwako Hanakaido
Biwako Hanakaido
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52 reviews from our community

Traveler rating
    22
    23
    6
    1
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (18)
  • Jun-Aug only
    (7)
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    (18)
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    (9)
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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our recent trip to kyoto led us to this hotel. The service from all the friendly staff and food was exceptional! Traditional japanese breakfast and absolutely impressive dinner was always the highlight we were looking forward to during our 2 night there. The private onsen was also clean and nice. Definitely recommend this for anyone visiting japan.

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hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much for your contributing a very good opinion. We exert ourself so that various customers can also like it. More 

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 8, 2015

I stayed one night in this hotel. The staff are friendly and helpful. The first impression is good until I stepped inside the room; the room tatami floor was covered with broken tatami mats from door entrance to centre part of the room. I guess the reason for doing so may due to they want to protect their tatami floor... More 

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hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much fou your visiting our hotel the other day. we are also glad in contributing. Thank you very much for your suggestion the matter of an interior mat. By a variety of preparation in order to unneind, and we have welcomed everyone, but we would be harm your mood this time. Pointed out capped point is willing... More 

Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2013

This is our second trip to Biwako Hanakaido and they didn't disappoint. Someone from the hotel quickly came to pick us up at the station. The staff is so courteous and the facilities are clean, modern and beautiful. There are many who speak some English so communication is not a problem. The general manager, Sakae Naito, speaks excellent English and... More 

Was this review helpful? Yes 2
Tokyo
Top Contributor
102 reviews 102 reviews
14 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

From the pick up at the Ogoto train station to the time you check out your stay at Hanakaido Onsen will be a great experience. The staff are courteous and very efficient. The several courses dinner is more than adequate. Rooms are very clean and comfortable and all with a view of Lake Biwa, the largest lake in Japan. The... More 

Was this review helpful? Yes 5
San Jose, California
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 31, 2012

I was with Super Value Tour group and we stayed at this hotel for 1 night. I really enjoyed their welcome drink and red bean bun when we first checked in. The staffs are so nice and they always smile... ;-) The room is very clean and well organized. Everyone has to remove the shoes and put on their slippers... More 

Was this review helpful? Yes 5
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