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Biwako Hanakaido

3.5 of 5 1-1-3 Ogoto, Otsu 520-0101, Shiga Prefecture
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Biwako Hanakaido
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45 reviews from our community

Traveler rating
    20
    19
    6
    0
    0
See reviews for
29
8
Solo
0
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (45)
  • Mar-May only
    (11)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (9)
All months
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed one night in this hotel. The staff are friendly and helpful. The first impression is good until I stepped inside the room; the room tatami floor was covered with broken tatami mats from door entrance to centre part of the room. I guess the reason for doing so may due to they want to protect their tatami floor... More 

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Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2013

This is our second trip to Biwako Hanakaido and they didn't disappoint. Someone from the hotel quickly came to pick us up at the station. The staff is so courteous and the facilities are clean, modern and beautiful. There are many who speak some English so communication is not a problem. The general manager, Sakae Naito, speaks excellent English and... More 

Was this review helpful? Yes 2
Tokyo
Top Contributor
101 reviews 101 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

From the pick up at the Ogoto train station to the time you check out your stay at Hanakaido Onsen will be a great experience. The staff are courteous and very efficient. The several courses dinner is more than adequate. Rooms are very clean and comfortable and all with a view of Lake Biwa, the largest lake in Japan. The... More 

Was this review helpful? Yes 5
San Jose, California
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 31, 2012

I was with Super Value Tour group and we stayed at this hotel for 1 night. I really enjoyed their welcome drink and red bean bun when we first checked in. The staffs are so nice and they always smile... ;-) The room is very clean and well organized. Everyone has to remove the shoes and put on their slippers... More 

Was this review helpful? Yes 5
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Additional Information about Biwako Hanakaido

Address: 1-1-3 Ogoto, Otsu 520-0101, Shiga Prefecture
Location: Japan > Kinki > Shiga Prefecture > Otsu > Ogoto Onsen
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Biwako Hanakaido 3.5*
Number of rooms: 43
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Hotel Style:
#2 Top resorts Hotel in Otsu

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