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Biwako Hanakaido

Certificate of Excellence
1-1-3 Ogoto, Otsu 520-0101, Shiga Prefecture
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Biwako Hanakaido
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53 Reviews from our TripAdvisor Community

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Traveler rating
    23
    23
    6
    1
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (19)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (9)
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

Our recent trip to kyoto led us to this hotel. The service from all the friendly staff and food was exceptional! Traditional japanese breakfast and absolutely impressive dinner was always the highlight we were looking forward to during our 2 night there. The private onsen was also clean and nice. Definitely recommend this for anyone visiting japan.

Was this review helpful? Yes 1
hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much for your contributing a very good opinion. We exert ourself so that various customers can also like it. More 

Singapore, Singapore
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed February 8, 2015

I stayed one night in this hotel. The staff are friendly and helpful. The first impression is good until I stepped inside the room; the room tatami floor was covered with broken tatami mats from door entrance to centre part of the room. I guess the reason for doing so may due to they want to protect their tatami floor... More 

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hanakaido1075, 営業本部 企画課 at Biwako Hanakaido, responded to this review

Thank you very much fou your visiting our hotel the other day. we are also glad in contributing. Thank you very much for your suggestion the matter of an interior mat. By a variety of preparation in order to unneind, and we have welcomed everyone, but we would be harm your mood this time. Pointed out capped point is willing... More 

Honolulu, Hawaii
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 24, 2013

This is our second trip to Biwako Hanakaido and they didn't disappoint. Someone from the hotel quickly came to pick us up at the station. The staff is so courteous and the facilities are clean, modern and beautiful. There are many who speak some English so communication is not a problem. The general manager, Sakae Naito, speaks excellent English and... More 

Was this review helpful? Yes 2
Tokyo
Level Contributor
107 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

From the pick up at the Ogoto train station to the time you check out your stay at Hanakaido Onsen will be a great experience. The staff are courteous and very efficient. The several courses dinner is more than adequate. Rooms are very clean and comfortable and all with a view of Lake Biwa, the largest lake in Japan. The... More 

Was this review helpful? Yes 5
San Jose, California
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 31, 2012

I was with Super Value Tour group and we stayed at this hotel for 1 night. I really enjoyed their welcome drink and red bean bun when we first checked in. The staffs are so nice and they always smile... ;-) The room is very clean and well organized. Everyone has to remove the shoes and put on their slippers... More 

Was this review helpful? Yes 3
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