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Smile Hotel Otsuseta

1-13-11 Ogaya, Otsu 520-2144, Shiga Prefecture
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Smile Hotel Otsuseta
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34 Reviews from our TripAdvisor Community

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Traveler rating
    4
    18
    10
    0
    2
See reviews for
7
6
7
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (34)
  • Mar-May only
    (13)
  • Jun-Aug only
    (4)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (7)
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Luzon, Philippines
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 28, 2015

Had an overnight stay at this hotel, the staffs are friendly, accommodating, and hospitable. The food in the hotel was good. It is located near the train station, so traveling anywhere from the hotel is convenient.

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Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

The hotel looks uninviting from the outside and its closeness to the station made us wary of the potential for railway noise. We were surprised to find our twin room was spacious, very clean and being on the 2nd floor, very convenient for the services on offer. The breakfast is self service - so no idea why other reviews says... More 

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Bangkok, Krung Thep, Thailand
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 18, 2015

The hotel is an average hotel close to Seta station. Breakfast is decent the wifi is available only in the lobby and 2 nd floor. The hotels is about 20 mins subway ride away from Kyoto station. Rooms are big by Japan standards. Do not stay here if you have hotel options closer to Kyoto station.

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UK
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 17, 2014

I stayed a few nights on business in Seta. It's a very good value choice if you need somewhere to sleep, is right by Seta station, and opposite the bus station. I found the rooms to be spotlessly clean and about the same size as any Japanese business hotel. There is a free breakfast buffet with a Japan-style continental breakfast... More 

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Los Angeles, California, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 22, 2013

I booked one night at the Smile Hotel based on it's three star status on the Agoda website and its photos representing a clean and spacious looking room. When we arrived, we discovered a squalid, completely unsanitary room complete with mold on the bathroom and bedroom, stains (yep, that's right), and torn wallpaper. The hallway outside was in similarly poor... More 

Was this review helpful? Yes 8

Travelers are raving about these Otsu hotels

Singapore, Singapore
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed December 1, 2012

Expensive, and SMALL room. Breakfast is miserable amount. Location is so-so. Luckily for a 100-yen shop nearby for some good buys haha. Hotel staff is friendly enough, but the accommodation is nothing to laud about.

Was this review helpful? Yes 2
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 6, 2012

I stayed at this hotel for 6 nights, and it was an excellent stay. The room was small and desk has a sign of tiredness. However, the room was clean, and the hotel offers a free continental breakfast including several types of bread, salad, boiled egg, and many choices of hot/cold drinks. Also, each room has free internet access (wired),... More 

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Japan
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed March 23, 2011

Most rooms in this hotel are of a semi-double bed. When this room is sold as a single room, it is at a reasonable size, clean, with internet and so on. But when it is sold as a double room, it is VERY narrow. Breakfast is also VERY basic. There are some restaurants, convenience shops and a supermarket nearbye. The... More 

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