We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Smile Hotel Otsuseta

1-13-11 Ogaya, Otsu 520-2144, Shiga Prefecture
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Smile Hotel Otsuseta
Management photos View all
Browse nearby
Smile Hotel Otsuseta
Smile Hotel Otsuseta
Smile Hotel Otsuseta
Write a Review

32 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Christchurch, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel looks uninviting from the outside and its closeness to the station made us wary of the potential for railway noise. We were surprised to find our twin room was spacious, very clean and being on the 2nd floor, very convenient for the services on offer. The breakfast is self service - so no idea why other reviews says... More 

Was this review helpful? Yes
Bangkok, Krung Thep, Thailand
Top Contributor
69 reviews 69 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is an average hotel close to Seta station. Breakfast is decent the wifi is available only in the lobby and 2 nd floor. The hotels is about 20 mins subway ride away from Kyoto station. Rooms are big by Japan standards. Do not stay here if you have hotel options closer to Kyoto station.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 17, 2014

I stayed a few nights on business in Seta. It's a very good value choice if you need somewhere to sleep, is right by Seta station, and opposite the bus station. I found the rooms to be spotlessly clean and about the same size as any Japanese business hotel. There is a free breakfast buffet with a Japan-style continental breakfast... More 

Was this review helpful? Yes 1
Los Angeles, California, United States
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 22, 2013

I booked one night at the Smile Hotel based on it's three star status on the Agoda website and its photos representing a clean and spacious looking room. When we arrived, we discovered a squalid, completely unsanitary room complete with mold on the bathroom and bedroom, stains (yep, that's right), and torn wallpaper. The hallway outside was in similarly poor... More 

Was this review helpful? Yes 8
Singapore, Singapore
Top Contributor
80 reviews 80 reviews
14 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed December 1, 2012

Expensive, and SMALL room. Breakfast is miserable amount. Location is so-so. Luckily for a 100-yen shop nearby for some good buys haha. Hotel staff is friendly enough, but the accommodation is nothing to laud about.

Was this review helpful? Yes 2
Top Contributor
74 reviews 74 reviews
49 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 6, 2012

I stayed at this hotel for 6 nights, and it was an excellent stay. The room was small and desk has a sign of tiredness. However, the room was clean, and the hotel offers a free continental breakfast including several types of bread, salad, boiled egg, and many choices of hot/cold drinks. Also, each room has free internet access (wired),... More 

Was this review helpful? Yes
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 23, 2011

Most rooms in this hotel are of a semi-double bed. When this room is sold as a single room, it is at a reasonable size, clean, with internet and so on. But when it is sold as a double room, it is VERY narrow. Breakfast is also VERY basic. There are some restaurants, convenience shops and a supermarket nearbye. The... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (19)
Bathroom (4)
Room/suite (5)
Other (10)

Management photos: Courtesy of the property manager

All management photos (9)
Hotel & grounds (3)
Bathroom (1)
Room/suite (5)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay


Questions? Get answers from hotel staff and past guests. Ask a question