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Best Western Hotel Kansai Airport

4066 Hineno, Izumisano 598-0021, Osaka Prefecture
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Best Western Hotel Kansai Airport
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A recent review
3 of 5 stars reviewed 2 weeks ago
todd20013 Chengdu
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Adelaide South Australia
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

After reading the mostly positive reviews here I am dumbfounded. I thought this hotel was truly horrible. Let me list the ways. Arrived late but couldn't find the shuttle pick up point which isn't particularly easy to find. When we found it we had just missed the shuttle and would have to wait an hour. Elected to train it but... More 

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Chengdu
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrive in the Kansai International Airport around 9pm. There were thousands of passengers queuing in the airport for border agency. I queued for 2.5 hours (we got out of the aiport and it was 11:45pm), and when we got out, there were no hotel shuttle bus, no train, no subway to the hotel. Ridiculours, there were no taxi in... More 

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San Francisco, California
Top Contributor
54 reviews 54 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 21, 2015

Rooms are pretty small but hey it's close tot he airport. It's located right behind the JR Hineno train station. The hotel has a shuttle to the airport that you have to sign up for but if you have a unlimited JR Pass or don't mind paying a couple bucks the train is faster. 20 mins to airport rather than... More 

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Adelaide, Australia
1 review
5 of 5 stars Reviewed March 18, 2015

We appreciated the ease of access from train station to the hotel. It was most convenient to the airport, with excellent dining and onsen facilities, and the well organized and friendly free transfer to the airport was a pleasant bonus.

Review collected in partnership with Best Western

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2015

I was not expecting it to be too much Japanese style since it is called Best Western. The staff seemed a bit agitated but aside from that my experience was positive. I originally thought it was in Osaka city itself, it is not. The area surrounding it was not thrilling but there is so much you can expect in an... More 

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Tawau Division, Malaysia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 25, 2015

Got to check in to this hotel after a recommendation from a friend. Friendly staffs and always ready to compromise changes. 24 hours convenient store not far away as well as the train station. Clean and safe environment and definitely a great hotel!

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San Diego, United States
1 review
5 of 5 stars Reviewed January 15, 2015

This hotel is very close to KIX airport. It is a very short walk from the Hineno train stop. The entire staff is courteous and professional. The rooms are very clean and comfortable. The Japanese bath is open until midnight, which is a wonderful place to unwind. They offer a nice breakfast buffet in the morning and free shuttle to... More 

Review collected in partnership with Best Western

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Iwakuni, Japan
Top Contributor
54 reviews 54 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 7, 2015

This room was everything that we needed and that's all. We came in on the train and had a short walk to the lobby for check-in. The staff was very nice and sent us up to our tiny room. We didn't need more as we were headed out for a flight in the morning. There was a free shuttle bus... More 

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Seoul, South Korea
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed December 30, 2014

Request bay-side room for the most quiet side. If time allows skip buffet breakfast at hotel, not the best, but "ok". Great location, within 2 blocks of the JR Train station. Shuttle from KIX, Kyoto airport is appreciated but could run more often. Overall top-notch establishment for a non-resort hotel

Review collected in partnership with Best Western

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kaysaka, Front Office at Best Western Hotel Kansai Airport, responded to this review

We appreciate for your stay with us. We also appreciate for your opinions to us. We will review your opinions and see how we can improve our service to satisfy our guests. We are looking forward to your stay with us, again. Front Office Kondo More 

Melbourne
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 24, 2014

Comfortable hotel close to airport with free airport shuttle for morning flights. Seven 11 close by and shopping centre about 10 minute walk away. On arrival, they gave me a room on one of the lower floors, but then I asked for another room so that I would not get any railway noise, and they were able to find another... More 

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kaysaka, Front Office at Best Western Hotel Kansai Airport, responded to this review

We appreciate for your stay with us. We also appreciate for your precious opinions. We will review your opinions and see how we can improve our service to satisfy our guests. We are looking forward to your stay with us, again. Front Leader Kondo More 

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