The room was 4 stars, the service was 5 stars. I went for a run in the morning and when I arrived back at the hotel, a bus "person" handed me cold bottled water upon my return. What can top that! The food was great for a buffet. Fresh grapefruit and orange juice hand squeezed for breakfast. Lunch included a... more

The hotel service was outstanding, the food was a bit pricey but excellent and there are plenty of nearby restaurants within just a short 3 minute walk. Room was very clean with comfortable bed and bathroom. About a 10 minute walk to Ebisu station makes it fairly convenient - but I agree with the other reviews - this probably isn't... more

This is a typical Westin. Nothing much to remember, either positive or negative. the staff was professional staff and rooms were clean and well-appointed. The carpets seem jaded but were more than made up by the bath rooms which seem to have been refurbished recently. The restaurants were OK but pricey. For business travellers, this hotel is a little bit... more

I agree with the previous review, the Westin Tokyo is a great hotel once you get there. Ebisu is easily accessible by train, but the hotel is located on a hill ABOVE the train station. It is not that easy to reach the Westin when travelling with heavy bags or young children. Eebisu is a quiet neighborhood compared to Shinjuku... more

I travel to Tokyo a lot on business and as an elite SPG traveller wanted to try the Westin purely to earn points. It is a very classy hotel located in the Yebisu Garden district. The hotel is done up in that Japanese styled European elegance that must have been popular during the bubble. Service is impeccable and the hotel... more

Since years I stay at the Westin Hotel when in Tokyo. Okay, it's expensive and the rooms not furnished according to my taste - but in general it's a very oppulent hotel with good service. Don't miss the breakfast. more

My husband and I stayed at the Westin Tokyo for four nights in early June. This was our first time to Japan and we were not disappointed with the accomodations. From the minute we walked into the hotel, we were greeted enthusiastically. We were assisted with every request we had whether it be needing directions to a certain location in... more

I think this is one of the very best locations to be in. It is near the ebisu line and a mall that has many eateries. Thus although the hotel it self serves expensive food u are not limited to it although late into the night. The mall even has a macs and a supermarket. The rooms are great with... more

Our stay at the Westin was uneventful and completely stress free. My spouse & I were arriving in Tokyo on separate flights landing in separate airpots and we were anxious about getting to the hotel in the middle of the night. But there was no need for us to worry, upon arrival at the hotel doors, our luggage was whisked... more