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Kanaya Hotel Kinugawa

Certificate of Excellence
1394 Kinugawa Onsen Ohara, Nikko 321-2522, Tochigi Prefecture
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1 room 1 adult
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Kanaya Hotel Kinugawa
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72 Reviews from our TripAdvisor Community

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Singapore
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 26, 2015

This hotel is all about you, as the guest. When I pulled up at the hotel lobby, the bell-boy unloaded my luggage and parked the car for me, right outside the lobby. You would be ushered to a lounge and be given hot towels and refreshments while they processed your documents. Next you would be led to your room when... More 

Helpful?
Thank HXZ_HZX
Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 26, 2015

I spent 3 days with my family (kids: 7 & 8 years) in the Kinugawa Kanaya Hotel. I am a very spoiled customer but can say: Wow! What a great and deep experience. We felt welcomed from the very first minute. We loved the very friendly and attentative service be it in the restaurant or at the reception. The hotel... More 

Helpful?
4 Thank Peter K
Ipoh
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

It is long overdue review as we stayed in the Hotel last winter. Kanaya located just beside the Kinugawa river, and within 5 minutes walking distance from the Kinugawa Onsen Train Station. It is a Japanese westernised type of hotel where we have option to stay at Japanese or western style room. We have selected the Western Room as we... More 

Helpful?
Thank Tedbeh
Los Angeles, California
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 11, 2015

I have just read the bad reviews and i have to laugh. what i loved about staying at the kanaya hotel in nikko was the complete Japanese experience. I loved being the only American probably in the town. I thought the food was beautifully prepared and delicious. the hot spring area was clean and well kept. The massage in my... More 

Helpful?
Thank jaynezak
nashville, TN
Level Contributor
3 reviews
3 of 5 stars Reviewed September 15, 2014

We booked this hotel for four nights to see Nikko national Park and the UNESCO temples and shrines. It is 40 minutes by train and bus from the shrines and then another 40-50 minutes from Chuzenji Lake. If the hotel was world class nada bargain that would be one thing, but it is not. It's a nice hotel with excellent... More 

Helpful?
Thank jkear
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 14, 2014

Our room contained this book singing the praises of self-described "Dapper" Japanese hotelier John Kanaya and his dedication to modernizing the Japanese hotel experience. Without fail we can say after having spent ten days in Japan, this is the worst hotel in which we have stayed. Our room had two twin beds when we asked for a king-size bed, no... More 

Helpful?
Thank Shaifeingold
SE Asia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 2, 2014

This hotel is very overpriced - $600 US per night - for what it is. It is one of the most expensive hotels I have ever stayed in and also one of the worst. I emailed to book a spa treatment for both myself and my husband 5 days before our planned trip and was told the spa was female... More 

Helpful?
2 Thank Hyper-parent
Tokyo, Japan
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 13, 2014

The Hotel has a beautiful elegant feel about it. The staff were extremely helpful. If there were language difficulties there was always someone at hand to help out and the food was elegantly served. Our room at its private Onsen that made it even more special.

Helpful?
2 Thank George B
Tokyo, Japan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 4, 2014

they emphasize that they can offer customers the room with good river view, and there are pictures of sights from a balcony on their web sight. those are very beautiful. and I believed we could stay a room with a very beautiful view. but the room we had to stay is the one with the view of public car parking... More 

Helpful?
4 Thank andilovetofight
Bangkok, Thailand
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 26, 2013

My husband, our five-year old son and I stayed at Ryokan Kanaya for one night in October. The hotel facilities were first class. The lobby was beautiful. We had a western room with two beds. It came with a spacious tatami living room and a futon was laid out for us at night. So each of us had our owned... More 

Helpful?
1 Thank Tara0713
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