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Kinugawa Plaza Hotel

530 Kinugawa Onsen Taki, Nikko 321-2526, Tochigi Prefecture
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Kinugawa Plaza Hotel
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146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
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    (146)
  • Mar-May only
    (41)
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    (25)
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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

The Japanese-style room was spacious and beautiful. They even included a whole tea set and hot water, along with lose-leaf green tea. There is a small sitting area near the window, which had a great view of the river. The futons were comfortable, and the hot spring baths were a great way to unwind.

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Simi Valley, USA
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed October 18, 2014

I have visited Japan more than 20 times and almost everytimes would have stayed at different hotels due to the fully booked situation in some hotels where I used to stay, so this is my first time at this hotel and I will say that if it is not paid for by someone else, I would not pay to stay... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 26, 2014 via mobile

One of the worst customer service experiences I've had in any country. Rooms and facilities are old, and this place is reallllly expensive. For a region populated almost solely by hotels I can't believe how badly these guys treat their guests.

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malaysia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 18, 2014

We stayed a night here after a sightseeing of Nikko Toshogu Shrine. Hotel is old but this place is huge, can easily cater for 100 or more. The Ryokan is spacious & clean. We had a room with the river view. Since we are there on a company trip, the food prepare for us is a local traditional delicacies.

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malaysia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 16, 2012

Good room and nice outdoor private hot spring !!!!! I stayed in a good kinugawa river view room !

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