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New Grand Hotel

4.5 of 5 10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
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Certificate of Excellence 2014
New Grand Hotel
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New Grand Hotel
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New Grand Hotel
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night as part of an organised trip. I was in a room in the new part of the hotel which had a fantastic view out across the harbour. The room was very comfortable & had the best bed I slept on in my two week stay in Japan! The breakfast was also a high quality particularly... More

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Venice, Florida
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were booked into the New Grand for what was supposed to be a one night stay prior to sailing on a cruise out,of Yokohama. We wound up staying for five nights because of a typhoon. The room was beautiful, overlooking the sea. We were in the new wing of the hotel. The original part of the hotel has just... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

Thank you very much for taking your time to write us your kind comment. Concierge is very delighted to receive your message as it is their great pleasure to make the customers happier. The customers satisfaction is our reward and we are also happy to know that we now have another couple of fan of Yokohama. We are looking forward... More

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 15, 2014

I love this place. Beside the centuary old hotel, a new sibling has sprung up and is pretty luxurious. But, the past is not forgotten, the old hotel explains her history with a small museum of photographs and memorabilia. The Japanese do clean very well, and this hotel is sparkling with great views over the busy bay. I dined in... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We are grateful for your kind comment about our hotel. Our main building is designated as an industrial modernization heritage by Ministry of Economy, Trade and Industry. We will keep our every effort to persist into the future and help our guests have wonderful memories of our hotel. We are looking forward to serving you again. More

Stellenbosch, Western Cape, South Africa
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 30, 2014

Hours lost watching the seemingly random movement of ships, harried by Border Collie like tugs. Excellent sushi while sitting at our incredible picture window at the New Grand Hotel (where Gen. McCarthur stayed after the war) that had views out across Yokohama Bay. The hotel is luxurious, the staff friendly and the location amazing

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We would like to thank you for your kind comment about our hotel. We will be sure to pass along your kind words to the staff at `Tankuma` Japanese resutaurant. The Japanese resutaurant is now re-open after 3 months renovation. We do hope you will come back to stay at Hotel New Grand in the near future. More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2014

We stayed in the New Wing for pre-cruise trip by Diamond Princess. Our room is facing the harbour view with 180 degrees of beautiful scenery, superb night view and Ferris Wheel. We can see Diamond Princess just parking in the Osanbashi Pier. Staffs are helpful and friendly and service is good . I like the historic main entrance. There is... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We are so greatful to you for writing us your kind note about our hotel. Our customers thoughts are very important us,and we are especially pleased when the feed-back is positive. We all are looking foeward to seeing you again in the near future. More

Palm Cove, Australia
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 26, 2014

We stayed briefly one night but was just what we wanted. We booked the new tower room. Great view, everything worked OK.. plus a great view across the harbour. Just make sure if you are dropped off at the hotel that they do so at the NEW Tower part. We were at the original old entrance.. all very grand but... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We really appreciate you taking your time to write us your kind comment. We are so pleased to know how much you enjoyed your trip in Japan. We all are looking forward to serving you again. More

Seattle, Washington
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

We wanted to stay at a historic hotel, so we decided to stay here. The hotel was built in 1927 and was designed by Jin Watanabe, who designed Wako in Ginza. Unfortunately, they were going through renovation work and we were not able to stay at the historic main wing. Instead we stayed on the 16th floor of the new... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We really appreciate you taking your time to send us your kind words and opinion. Your thoughts are important to us and we will be share it with our relevant section. We hope to see you again in our historical hotel. More

Parkland, Florida
Top Contributor
57 reviews 57 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2014

This is an excellent hotel, in a super location. I had a room on the 10th floor overlooking Yashamita Park. The service is excellent, the room was well appointed, and the view from my room was spectacular I would recommend this hotel without hesitation, and hope to stay there again sometime. In the space down below, it is asking if... More

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ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

We really appreciate you kind words especially that you described our hotel elegant. We will keep trying hard to provide the best possible to our customers and their satisfaction is our reward.We do look forward to serving you again in the nearest future. More

Bromley
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 18, 2014

Stayed for 2 nights with wife and 2 children in a suite with fantastic view over the bay. We had room only but great value at around £90 per night. We were travelling light and were pretty casually dressed (scruffy) but still had a great welcome. Great position with many attractions within walking distance. If we ever return to Yokohama,... More

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Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

Good location close to (but not overwhelmed by) re-developed waterfront areas. Easy access to Yokohama centre and rail connections beyond. Pleasant hotel, excellent staff (as in most Japanese hotels). High rooms in new tower offer great view over harbour. Rooms large for Japan, good kit and comfortable. Excellent breakfast offered and, during re-building works, re-located to the plush restaurant (spacious... More

Was this review helpful? Yes 1
ホテルニューグランド宿泊予約課, マネージャー at New Grand Hotel, responded to this review

Thank upu very much for choosing Hotel New Grand this time. We are so grateful for your kind words and will continue our efforts to make our customers happier. We kool forward to serving you again in the near future. More

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Additional Information about New Grand Hotel

Address: 10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — New Grand Hotel 4.5*
Number of rooms: 249
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Also Known As:
New Grand Yokohama

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