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All 91 Yokohama hotels

New Grand Hotel

4.5 of 5 Hotel   |   10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
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87%
Ranked #6 of 91 hotels in Yokohama
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed May 16, 2014
DaveJane1975 Southampton, United Kingdom
  • Reviews (351)
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351 people have reviewed this hotel

Traveler rating
    115
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Southampton, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2014

Excellent hotel, rooms are very good and extremely comfortable. Hotel is first class and the staff extremely helpful. The hotel is located on the sea front and nicely situated. You can walk to the parks which are just in front of the hotel. Nice setting, and very close to china town. Couldn't fault the hotel in any way.

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Basel, Switzerland
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

I stayed in the New Grand for the first time 50 years ago. In the meantime, the modern tower has been added, but the original building has kept its charm. The rooms are big with all necessary amenities (WLAN included), and the staff is extremely friendly and helpful. The entrance to the subway is only a few minutes away. Chinatown... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 27, 2014

This was a great. Stayed there for a night with my family. The hotel was the official residence for military personnel during WW II. It still holds the imperial etiquette. Great location and room. The restaurant has beautiful view. Great relaxing atmosphere. Next to the subway. Not advisable for people looking for cheap bargains.

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Toronto, Canada
Top Contributor
104 reviews 104 reviews
71 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 14, 2014

I stayed here for 3 nights during a conference taking place in Yokohama. The company I was accompanying booked it for me. Looking at the tripadvisor pictures here, I didn't even realize that there was an old historic part since I stayed in the new tower which I thought was the hotel. Good location right near the local subway station... More

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Saitama, Japan
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 30, 2013

This was our third stay at this hotel. We stayed in regular guest rooms, and we found it satisfactory. This time, we tried a premier room (from 15th to 17th floor). The room 1511 looked a little larger than the rooms we used before, and the view was great (we had a Minato-Mirai view). We were allowed to use the... More

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SARASOTA
Top Contributor
89 reviews 89 reviews
65 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 2, 2013

We normally stay in the Minato Mirai area of Yokohama, but we may have found a new location. If you want to experience the crowded hustle and bustle of modern life, then Minato Mirai is perfect with its futuristic look, expansive food choices, range of shopping and picture perfect scenery. (Commercials, videos and movies scenes are shot here frequently) If... More

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Belem, PA
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed October 28, 2013

I have seen a lots of discrepancy comments about rooms.In october I was there, and realized that`s depend where you book you reservation: at main building ( a little old furnitures) or at new building ( new furniture, nice view, larger room).

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New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 5, 2013

I booked a room via their English website which clearly stated "Breakfast included". The reservation confirmation email gives very little details in comparison to other hotels. So I sent an email asking for verification and the reply came that "Breakfast is not included" and listed several locations within the hotel for breakfast with their prices. I consider this misrepresentation and... More

Was this review helpful? Yes 2
Tokyo
Contributor
17 reviews 17 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 21, 2013

This was a great choice, service impeccable room clean and large. We had harbor view which was great. Absolutely no complaints. Breakfast buffet with a stunning view over the water. Hotel is old style but very charming and rooms seem to have been kept up to date. Nice place to come for a family trip.

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California
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 4, 2013

This was our first time at this property. It was an excellent choice. It is very convenient to Chinatown which was one of the main goals of our trip. Very convenient for cruises of the bay and transit by water taxi to other parts of Yokohama. The restaurants were excellent. The breakfast buffet was outstanding. Highly recommend this property.

Was this review helpful? Yes 2
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Additional Information about New Grand Hotel

Address: 10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — New Grand Hotel 4.5*
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Also Known As:
New Grand Yokohama

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Amenities

Bar / Lounge Beach Business Center with Internet Access Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#2 Luxury Hotel in Yokohama #2 Spa Hotel in Yokohama #3 Romantic Hotel in Yokohama #5 Family Hotel in Yokohama #14 Business Hotel in Yokohama
Hotel Class
Official Description (provided by the hotel)
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 
Number of rooms
249

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