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Yokohama Bay Sheraton Hotel and Towers

Certificate of Excellence
1-3-23 Kitasaiwai, Nishi-Ku, Yokohama 220-8501 , Kanagawa Prefecture
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Best prices for: 1 room 1 guest
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Yokohama Bay Sheraton Hotel and Towers
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Yokohama Bay Sheraton Hotel and Towers
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555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Yokohama Bay Sheraton Hotel & Towers is a great hotel to stay in for business and leisure. Especially given that it sits in the heart of the city mere steps away from Yokohama central station and the main shopping precincts, it's perfect to get anywhere and do anything. The hotel is quite impressive visually with staff seeming to appear... More 

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Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly, being a starwood member gives you high floor... which is nice. The location is good, considering its in the business district and with metro and train station in the basement, The rooms are standard, quite yellow... classic touch (not my personal taste). The staff was friendly... and would surely recommend to business travelers.

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Kauai, Hawaii
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel! We had a corner room with great views of the city & Yokohama bay! Room was spacious and bathroom had separate tub & shower! However...the best part of our stay was the service!! The hotel staff was outstanding!! The property is also located next to the train station with easy access via underground walkway or via 2nd Floor... More 

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Rockaway, New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel twice in the past 8 months and first of all this service in Japan in general is superior to anything you will find in North America or Europe in m y experience. The rooms have features beyond what you would see at a Sheraton in those places. Expect to pay a lot for food... More 

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wigan
Top Contributor
51 reviews 51 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night to be near friends wile in Japan. Wish we could have stayed longer. Hotel is excellent we have a room facing the city and the night view was just fabulous . Staff very friendly Very clean Excellent location to station and shops

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Baltimore, Maryland
Top Contributor
80 reviews 80 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last year, I stayed at the Hilton Narita but I wasted to much time going to hotel and back to the airport to go into Tokyo. I like the Sheraton because of its location to the Yokohama Train Station. My room was fine, I wasn't looking for a palace. I just need a comfortable bed and the floor I was... More 

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Melbourne, Australia
Top Contributor
54 reviews 54 reviews
48 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a last minute booking and so paid what I considered to be a hefty price for a rather small room (on the "wrong" side of the hotel facing the bus interchange and not the bay). As other reviewers had pointed out, the Sheraton was located truly within the underground system spanning from the Yokohama station to all its... More 

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Yangon (Rangoon), Myanmar
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

Located in excellent area with panoramic view of the bay. Spacious room, clean beds and great breakfast really meet our expectation. Since it was just an overnight stay, I would definitely like to stay there again in my next visits to japan.

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San Francisco, California
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 15, 2015

Everyone at this hotel was courteous and professional. When I checked in, they upgraded my room along with a buddy (who failed to make reservation) with adjacent rooms on higher floors. The room was immaculate with a panoramic view of the bay. We had breakfast the next morning that was full of delectable international choices. Checkout was also very pleasant... More 

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for taking the time to write a review. We love getting positive feedback and are happy to hear you enjoyed your stay. Our staff works hard to make each guest experience a great one and it is wonderful to see that we have succeeded. On behalf of our team, please come back again soon. More 

Toronto, Canada
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2015

Excellent location, comfortable beds and splendid service. The underground mall leading towards anywhere might be confusing to some people. Yodobashi Camera, UNIQLO, Daiso (100 yens store) very accessible from there. Yokohama main station is there, leads to Shibuya station in about 25 mins by subway. Great for business stays and tourists.

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YokohamaBaySheraton, お客様担当マネージャー at Yokohama Bay Sheraton Hotel and Towers, responded to this review

Thank you for sharing your experience with us. Our central location makes us an ideal place to stay for any traveler. Business or pleasure we are surrounded by several transit routes, restaurants, and popular attractions. We hope to welcome you back soon. More 

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