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All 91 Yokohama hotels

InterContinental Yokohama Grand

4.0 of 5 Hotel   |   1-1-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture 220-8522, Japan (Nishi-ku)
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InterContinental  Yokohama Grand

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Ranked #17 of 91 hotels in Yokohama
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Kebuh Kuala Lumpur
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur
Top Contributor
103 reviews 103 reviews
59 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was about 30km from Tokyo Haneda International Airport. Taxi fare was approximately USD100 although there is a bus option directly to the Hotel. However the bus service seems to end quite early as none were available when I arrived at 9.30pm. Location wise, the Hotel was great. You're only about 5 minutes walk to Minatomirai station on the Minatomirai... More

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Manchester, United Kingdom
Top Contributor
96 reviews 96 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

rooms good bathroom good size too breakfast decent, but the rooms were bone dry and i needed to take radical steps to humidify my room. i dont know if yokohama air is dry or not but i couldnt sleep without a humidifier. as with everything in japan its their way or the highway. having thought i had organised for someone... More

Was this review helpful? Yes 1
Noumea
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was such a comfortable hotel. I was glad to be able to open a window to let the fresh crisp air in. My bed, was the most comfortable I've had for a long time in a hotel. The staff are very helpful and the bathroom products such a lovely quality. Best location in the Yokohama area. Great views overlooking... More

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Coventry
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is ok from the start, executive lounge is waiter service,.... First time I've seen that, (cost effective I'm sure) be careful if you go to the Chinese restaurant on the 31st floor - views are amazing but service is shocking...... My colleague got his main course 10 mins before I got mine ..... Over all needs a lot of... More

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IHGCare, Guest Relations Manager at InterContinental Yokohama Grand, responded to this review

Dear roddym_australia, Thank you for taking the time to share your comments online. I sincerely regret the inconvenience you may have had with the service received in our restaurant. Please be assured that your feedback has been noted and will be forwarded to the appropriate departments to consider for further improvements needed. Again, we thank you for your time in... More

bangkok
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Negative elements are, 10.000 yen + extra for less then 3 hours early check in. Said not to have courtesy water, pointing to xxexpensive bottles in fridge but next dat the 2 free bottles on table. Booked with breakfast, then claiming not included and charging 33 dolars (?) for it. When confronted with their own confirmation print out, coupons provided... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at InterContinental Yokohama Grand, responded to this review

Dear Expatriateview, Thank you for taking the time to review our property. I am sorry to hear that you were not satisfied with your experience at our hotel. We are committed to providing our guests with the highest quality services and facilities. We regret that there were certain aspects of your visit that did not meet your expectations in particular... More

Irvine, CA
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a hotel that is in an excellent for say wedding and other banquet functions but not too well as an conventional center hotel to sleep over. 1. Location. It is overlooking the Yokohama bay so great location to hold a wedding and important banquet. It also happens that the Yokohama Convention Center (Pacifico Yokohama) and this hotel is... More

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IHGCare, Guest Relations Manager at InterContinental Yokohama Grand, responded to this review

Dear SamTheCalifornian, Thank you for taking the time to post your comments. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations as well as the price that comes along with it. It is our goal to consistently ensure our facilities and service are superior and we strive to provide... More

Milton Keynes, United Kingdom
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on business for 2 nights; we choose the hotel becasue it was reletively cheap compared to the other hotels nearby, so we weren't expecting too much... However, it was a really nice place, the rooms were a reasonable size and although they were looking very slightly dated, they were clean, comfortable and had everything we needed. They... More

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Hong Kong, China
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

Stayed for 2 nights during a trip to Tokyo. I took a side trip and visited Yokohama and Kamakura. I like this place a lot because: a) price is very reasonable, about half of what I'll need to pay for similar grade hotel in Tokyo city centre; b) being a gold member, I got room upgrade. It gave me the... More

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2014

We had a short and last minute trip to Yokohama. We stayed here and it was such a great hotel. the fact that it was in a strategic location and nearby to anything in Yokohama, Minatomirai was just excellent. A 200 m walk to Queen's Square shopping mall was just perfect. An amazing mall/residence/office complex with anything in it. Metro... More

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Valdobbiadene, Italy
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 23, 2014 via mobile

I spent some days in this hotel during a trade show in Yokohama. Beautiful building right in the bay of the city. The design of it is really special. Luxurious lobby and very efficient and friendly staff. Too bad that the rooms are getting old. Spacious rooms with great view but furnitures are right from the 80's and you can... More

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IHGCare, Guest Relations Manager at InterContinental Yokohama Grand, responded to this review

Dear Nicola A, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

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Additional Information about InterContinental Yokohama Grand

Also Known As:
Intercontinental Yokohama Grand Hotel
Intercontinental Yokohama Grand Hotel Yokohama
Inter Continental Hotel Yokohama
Inter Continental Yokohama
Inter-Continental Yokohama
Yokohama Inter-Continental
Address: 1-1-1 Minato Mirai, Nishi-ku, Yokohama, Kanagawa Prefecture 220-8522, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Yokohama
#4 Luxury Hotel in Yokohama
#10 Family Hotel in Yokohama
#12 Business Hotel in Yokohama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Yokohama Grand 4*
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