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New Otani Inn Yokohama

Certificate of Excellence
1-1-7 Sakuragicho, Naka-ku | TOC Minatomirai, Yokohama 231-8332, Kanagawa Prefecture
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New Otani Inn Yokohama
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (313)
  • Mar-May only
    (91)
  • Jun-Aug only
    (68)
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  • Dec-Feb only
    (59)
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Brisbane, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After writing couple of terrible Yokohama reviews this one is perfect! I always try to stay in this hotel when travelling for business. Views are great, room clean, new fresh smell, very handy to Yokohama train station and taxis. Restaurant is ok too although I have discovered lively restaurants around for dinner and breakfast with plenty variety. The hotel have... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

A new hotel with a friendly price.. I only spent 1 night here but i am satisfied with their service and the facility. Yokohama city night view with beautiful light. The hotel is clean and comfortable for duet traveler or family.

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1 review
1 of 5 stars Reviewed May 20, 2015

Very slow 25 minutes for check in. And very complicated, many paper work to fill in. Necessary to pay 'before' and they do not give a receipt! Necessary to queue up again in the morning at the front desk... Frustrating The only good point is the nice view from the room

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

Hotel is a relatively new property is is located in the swanky Miratomirai area of Yokohama. Dual great views of the Bay Area on the easy and Mt Fujiyama - san on the west. Be sure to ask for rooms on the upper floor to get unhindered views. The hotel sits on top of a mall right next to Sakuraguchi... More 

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Vevey, Switzerland
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 19, 2015

After a few hotels with too tiny rooms for people longer than 160 cm and/or a suitcase, this hotel was wonderful. Very conveniently located. Great and large rooms (also for suitcases) excellent service and a wonderful breakfast. We attended a conference and it is a fun walk to the convention center, even if it rains. Will certainly return if my... More 

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Bangkok, Thailand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

I was there with my mother and husband, the location of the hotel is great!! Just 2 minutes walk from Sakuragicho station. In addition, this place is surrounded with shopping malls and restuarants. It was our great experiences to stay here. Last but not least, you can see the Yokohama BIG WHEEL just from the hotel window, view at night... More 

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Grand Bend, Canada
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed February 15, 2015

Service was great. Location is nice for sightseeing. The biggest reason we booked this hotel is because it was conveniently located for the cruise we were taking. We actually walked from the hotel to the cruise ship. We did plot it out the day before so as not to get lost. We did not find the walk a problem. Probably... More 

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Sydney, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 20, 2014

Stayed for a week and no regrets. Convenient location: adjacent to Sakuragicho JR station. Within a mid size mall with 2 levels of restaurants on top plus a British pub and a supermarket in the basement. Various clothing stores including Topshop and stores selling trinkets, great way to spend a rainy afternoon. You can literally eat, drink, shop and sleep... More 

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Villingen-Schwenningen, Germany
Level Contributor
79 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 19, 2014

The New Otani Inn is really a great hotel for visiting Yokohama - so I strongly recommend to stay here. What I liked - Very quiet setup - Fast elevators - Good beds - Large bathrooms - Large rooms for Japan - Connected directly to a midsize mall and accross another huge mall - Directly connected to a metro station... More 

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San Jose, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

This is the best hotel that I have stayed at in Yokohama. I suggest you get the bay view room as the room has this big window that gives you an awesome view of the ferris wheel and the bay. If you get breakfast included with the room then this is an extra plus. The buffet breakfast has many choices,... More 

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