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New Otani Inn Yokohama

Certificate of Excellence
1-1-7 Sakuragicho, Naka-ku | TOC Minatomirai, Yokohama 231-8332, Kanagawa Prefecture
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New Otani Inn Yokohama
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New Otani Inn Yokohama
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305 reviews from our community

Traveler rating
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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1 review
1 of 5 stars Reviewed 1 week ago NEW

Very slow 25 minutes for check in. And very complicated, many paper work to fill in. Necessary to pay 'before' and they do not give a receipt! Necessary to queue up again in the morning at the front desk... Frustrating The only good point is the nice view from the room

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3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a relatively new property is is located in the swanky Miratomirai area of Yokohama. Dual great views of the Bay Area on the easy and Mt Fujiyama - san on the west. Be sure to ask for rooms on the upper floor to get unhindered views. The hotel sits on top of a mall right next to Sakuraguchi... More 

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Vevey, Switzerland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After a few hotels with too tiny rooms for people longer than 160 cm and/or a suitcase, this hotel was wonderful. Very conveniently located. Great and large rooms (also for suitcases) excellent service and a wonderful breakfast. We attended a conference and it is a fun walk to the convention center, even if it rains. Will certainly return if my... More 

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Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

I was there with my mother and husband, the location of the hotel is great!! Just 2 minutes walk from Sakuragicho station. In addition, this place is surrounded with shopping malls and restuarants. It was our great experiences to stay here. Last but not least, you can see the Yokohama BIG WHEEL just from the hotel window, view at night... More 

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Grand Bend, Canada
Top Contributor
68 reviews 68 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 15, 2015

Service was great. Location is nice for sightseeing. The biggest reason we booked this hotel is because it was conveniently located for the cruise we were taking. We actually walked from the hotel to the cruise ship. We did plot it out the day before so as not to get lost. We did not find the walk a problem. Probably... More 

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Sydney, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2014

Stayed for a week and no regrets. Convenient location: adjacent to Sakuragicho JR station. Within a mid size mall with 2 levels of restaurants on top plus a British pub and a supermarket in the basement. Various clothing stores including Topshop and stores selling trinkets, great way to spend a rainy afternoon. You can literally eat, drink, shop and sleep... More 

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Villingen-Schwenningen, Germany
Top Contributor
79 reviews 79 reviews
74 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed November 19, 2014

The New Otani Inn is really a great hotel for visiting Yokohama - so I strongly recommend to stay here. What I liked - Very quiet setup - Fast elevators - Good beds - Large bathrooms - Large rooms for Japan - Connected directly to a midsize mall and accross another huge mall - Directly connected to a metro station... More 

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San Jose, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 12, 2014

This is the best hotel that I have stayed at in Yokohama. I suggest you get the bay view room as the room has this big window that gives you an awesome view of the ferris wheel and the bay. If you get breakfast included with the room then this is an extra plus. The buffet breakfast has many choices,... More 

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Vincennes, France
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 8, 2014

Hello, I stayed at this hotel for a weekend from Tokyo where we live. The location of the Hotel is great, the room was quite big with an amazing view of the bay. The girl at the front desk was not in a happy day, but everyone has bad days sometimes... The breakfast is good and the Nippon Maru, maritime... More 

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Arizona
1 review
4 of 5 stars Reviewed November 1, 2014

We stayed 2 nights at the New Otani Inn prior to a cruise. Hotel is clean, modern and in a great location. Very easy to get to from Narita via the Airport Limousine bus to Yokohama. We got off at the stop for the Yokohama Royal Park Hotel and walked to our hotel. It's a little confusing, because the New... More 

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