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All 91 Yokohama hotels

New Otani Inn Yokohama

3.5 of 5 Hotel   |   1-1-7 Sakuragicho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8332, Japan (Nishi-ku)
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New Otani Inn Yokohama
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86%
Ranked #13 of 91 hotels in Yokohama
Certificate of Excellence 2013
A recent review
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194 people have reviewed this hotel

Traveler rating
    72
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    20
    5
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
London, United Kingdom
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The standard of service in Japan is so high, that I was surprised at how unhelpful and unbending the staff were. The same goes for the breakfast and dinner options in the hotel (starts late, finishes early). On the positive side, location is excellent and easy to get to from Yokohama station. And the views - either of the Bay... More

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Budapest, Hungary
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 7, 2014

The room was really nice , super modern, the breakfast really delicious good selection of Japanese dishes and european meals the view is amazing for Yokohama bay, one the best view i have ever had in Yokohama hotels

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Shanghai
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 24, 2013

Stay here quite often on business. For japan this is good value for money. If you are bay side you get a great view of the ship, ferris wheel, amusement park and the bay. If you are on the town side, you get good views of mount fuji ... Always a great start to a day. Breakfast is good, nice... More

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Senior Contributor
34 reviews 34 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 6, 2013 via mobile

Shame really. Nice clean rooms perfect location but lacks professional service. Would not allow early check in (only 30 minutes early) unless you pay an additional ¥1000 but would rather have everybody check in at exactly 3pm causing a queue that took close to an hour to check in. Has the New Otani prices but lacks the New Otani service.

Was this review helpful? Yes 1
Quezon City, Philippines
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 14, 2013

I was in Yokohama to go around the Kanagawa area after some meetings in Tokyo. As I haven't been to Yokohama in a long while I was not familiar with hotels in the area aside from the more expensive ones in the Minato Mirai district. I found the New Otani over the internet and decided to try it out as... More

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Singapore, null, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2013

Was there for a business trip and chose the hotel due to its location and room size. Although it wasn't cheap by any means, it was probably a good deal by Yokohama standards. It is located just above a shopping mall so that is a huge plus, and it is a stone's throw away from the Sakuragicho JR station and... More

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Shanghai
Top Contributor
94 reviews 94 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 16, 2013

I stayed 4 nights and all was well. Good service, great breakfast, nice room and good location for my business travel but also for some sightseeing on the weekend. All one need. I will surely come back when in the area. The breakfast was specially good!

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Singapore
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

hotel is 2 train stops from yokohama station. taking a cab cost 1400yen. the hotel lobby is not on ground floor. the main entrance is at side at easily missed. hotel staff told us internet is inclusive but could not connect. cost 16500 yen a night and breakfast is inclusive. the spread is good and hotel guests are mainly japanese.... More

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Brisbane
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 1, 2013

It can be a little hard to find the entrance to the hotel initially if you come from the train station - but once you're in - you'll soon work out how great the location is. It's only 2 minutes walk from Sakuragicho station - from where you can easily and quickly grab a train to go a couple of... More

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Milpitas, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2013

I stayed at this hotel but for a short business trip to Japan. This hotel is very conveniently located near to train station and other connectivity through bus as well. Also, it is right opposite to Yokohama landmark tower which offers a great view from 69th floor in the night. Only bad part was that they dont have wifi in... More

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Additional Information about New Otani Inn Yokohama

Address: 1-1-7 Sakuragicho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8332, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Nishi-ku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #13 of 91 hotels in Yokohama
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — New Otani Inn Yokohama 3.5*
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