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Kijitei Hoeiso

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277 Yumotochaya, Ashigarashimo-gun, Hakone-machi 250-0312, Kanagawa Prefecture
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83 reviews from our community

Traveler rating
    31
    38
    6
    5
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
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    (83)
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    (26)
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    (24)
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Dublin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here last April '14. From the moment you set foot in the door you are treated amazingly. I can't remember the lady who attended our room but she was extremely friendly and attentive. The food was a bit exotic for my tastes but my girlfriend loved it. I'd personally go with the Western breakfast in the morning! The... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A beautiful riyokan that gives you a taste of the traditional but with modern amenities to make your stay really comfortable. About 8 minutes from the shuttle from the Hakone station (buy the Free Hakone rail pass - free only in name but gives you transportation access in Hakone for everything). The shuttle drops you right outside the riyokan. The... More 

Was this review helpful? Yes 3
Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2015

My partner and I were incredibly excited about staying here. The personal welcome, as well as all interactions with staff really, we're a lovely touch. The room: It was huge. I mean it wasn't really a room but a small apartment with a sitting room, dining room, sleeping room, and separate toilet and bathroom. We had views over the gardens... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015

I was really looking forward to this ryokan, and came from Kyoto to experience it as my last night in Japan. We initially got in really late but they managed to serve our dinner at 8pm which is a stretch and that was really appreciated and generous of them. But when the dinner arrived we were.... surprised. I just capped... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed February 15, 2015

My wife and I stay in this hotel for two nights. We chose the Japanese style room with tatami Sitting and sleeping on the floor. First, the room is amazingly big and clean even though the building looks little bit old. The service is excellent and staff is very willing to answer and help whatever question you ask about HAKONE... More 

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Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Cannot express how much of love i have for this Ryokan. Still here in my room as i am typing this because i am excited to share my reviews. Some might claim that furnitures might be shabby but this is old gold. Traditional at its best and definitely what i came to experience. Staffs are beyond friendly and their dinner... More 

Was this review helpful? Yes 1
Vienna, Austria
Top Contributor
67 reviews 67 reviews
46 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed January 6, 2015

Let me begin by saying that I can really recommend going to Hakone if you're staying in Tokyo and have enough time - you'll get to see a quite different side of Japan. There is a direct connection from Shinjuku station which gets you to Hakone reasonably fast. We stayed for one night and wanted to experience a traditional Japanese... More 

Was this review helpful? Yes 3
Saitama Prefecture, Japan
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2015

I was really impressed with this ryokan from the start. Upon arriving early, the English speaking staff were really helpful in explaining everything about the ryokan and onsen, as well as the transport in the local area. The room was particularly spacious and comfortable (only slight complaint would be the rather cold bathroom but this could not really be helped... More 

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Singapore, null, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

We made a few changes before deciding on this ryokan and I must say the call was absolutely right. The service is impeccable - most staff speak English, with the waitress serving our room speaking excellent English with no discernible accent. The onsen is also fantastic - make sure you book one with private onsen included so you can enjoy... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

This was our 2nd visit. 1st was in April just me and my hubs. This time round, with the family, 7 of us. When we asked the kids what they enjoyed most about Japan, they said Hakone cuz they get to sleep on the futon and dip in the onsen. As a couple, you get to enjoy 30mins in their... More 

Was this review helpful? Yes 2
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