We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tenseien

Certificate of Excellence
682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Professional photos
Tenseien
View Map
Add Photo Write a Review

296 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    79
    142
    46
    15
    14
See reviews for
110
94
19
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (78)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (73)
All months
Glastonbury, CT, USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2015

What a fantastic place, in a wonderful area, with fabulous staff and amazing scenery. We absolutely loved it here and would love to come back to explore some more. You'll be given a yakuta (light kimono) upon check-in to wear everywhere in the ryokan, along with your socks, which to me was a huge plus. No wasting time worrying about... More 

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2015

We had a great time staying here. Booked the traditional room with 2 meals. We had to leave before their breakfast opened and they were very accommodating and prepared bento boxes for us to take with us when we let then know the night before. There is a small shuttle bus that charges 100 yen from train station to take... More 

Was this review helpful? Yes
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 29, 2015

i can highly recommend this accmodation. you don't have to book any room. there are some relaxing room where you can stay over 24hours. food buffet is amazing!

Was this review helpful? Yes
California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 24, 2015

Really a very nice hotel, though it is not a traditional ryokan experience. Location is a bit of a walk from town (definitely NOT walkable with heavy bags as I did). Take the 100 yen shuttle, not the public bus (I made a mistake). The shuttle drops you off right outside and it's a 100m walk to front door. CONS... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015 via mobile

Excellent! Location, room, grounds, meals- all first class. A must do. Absolutely no negatives, would recommend to anyone. Hakone lovely mountain town, visit in spring and see the blossoms. Very sad leaving, already planning the return one day.

Was this review helpful? Yes
Trumbull, Connecticut
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 12, 2015

I chose this hotel because of many factors; the location (close to town & train, so we walked to the shops), the onsen, the beautiful grounds with two waterfalls, and the rooms and breakfast/dinner buffet options. All were perfect! More than I expected. When we entered the hotel, they took our shoes and we didn't need them at all for... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

I just stayed for 2 nights. The hotel was very nice, by the river. You can actually hear the river from your room. The hotel staff are very friendly. Loved the fact that everyone was wearing yukata inside the hotel. Breakfast and dinner buffet was ok. Maybe more vegetarian options would be nice. The room i stayed in was not... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a Japanese style accomodation with onsen (public bath). The rooms are spacious and wel equipped. During the day the table takes the center of the room, and for the night they push it to the side to extend the futon. The bathroom doesn't have a shower, but it has the fancy Japanese style toilet and more toiletries than... More 

Was this review helpful? Yes
Bucharest, Romania
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 10, 2015

I’d like to recommend you this excellent “Onsen Ryokan-Hotel Tenseien”, where we were hosted in November 2013, during our 2 weeks circuit trip in Japan on the “Tokaido Route”, booked with “Vivre le Japon” agency (located in Paris, France). We began by leaving our shoes at the hotel entrance, in a safe box. During our check-in, everyone received his kimono,... More 

Was this review helpful? Yes 2
Kelowna, Canada
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed November 27, 2014

This hotel is absolutely perfect for people who are either new or seasoned onsen goers. The location is lovely. I was surprised at how nice the back of the hotel was, with the two waterfalls, little shrine, and ponds with ducks. Walking around here at night was the perfect way to cap off our onsen bath. The onsens are on... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (96)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (27)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hakone-machi hotels
Hakoneyumoto Onsen
Hotel Okuyumoto
Hotel Okuyumoto
#29 of 230 in Hakone-machi
4.0 of 5 stars 46 reviews
Hakoneyumoto Onsen
Yumoto Fujiya Hotel
Yumoto Fujiya Hotel
#32 of 230 in Hakone-machi
4.0 of 5 stars 231 reviews
Hakoneyumoto Onsen
Hakone Pax Yoshino
Hakone Pax Yoshino
#61 of 230 in Hakone-machi
3.5 of 5 stars 143 reviews
Show Prices
Show Prices
Show Prices
Hakoneyumoto Onsen
Hotel Okada
Hotel Okada
#80 of 230 in Hakone-machi
3.5 of 5 stars 178 reviews
Tounosawa Onsen
Fukuzumiro Ryokan
Fukuzumiro Ryokan
#6 of 230 in Hakone-machi
4.5 of 5 stars 124 reviews
Sengokuhara Onsen
Lodge Fujimien
Lodge Fujimien
#13 of 230 in Hakone-machi
4.5 of 5 stars 189 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay