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Tenseien

3.0 of 5
682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
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Tenseien
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Tenseien
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Tenseien
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275 reviews from our community

Traveler rating
    73
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    15
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Trumbull, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I chose this hotel because of many factors; the location (close to town & train, so we walked to the shops), the onsen, the beautiful grounds with two waterfalls, and the rooms and breakfast/dinner buffet options. All were perfect! More than I expected. When we entered the hotel, they took our shoes and we didn't need them at all for... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just stayed for 2 nights. The hotel was very nice, by the river. You can actually hear the river from your room. The hotel staff are very friendly. Loved the fact that everyone was wearing yukata inside the hotel. Breakfast and dinner buffet was ok. Maybe more vegetarian options would be nice. The room i stayed in was not... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2015

This is a Japanese style accomodation with onsen (public bath). The rooms are spacious and wel equipped. During the day the table takes the center of the room, and for the night they push it to the side to extend the futon. The bathroom doesn't have a shower, but it has the fancy Japanese style toilet and more toiletries than... More 

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Bucharest, Romania
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2015

I’d like to recommend you this excellent “Onsen Ryokan-Hotel Tenseien”, where we were hosted in November 2013, during our 2 weeks circuit trip in Japan on the “Tokaido Route”, booked with “Vivre le Japon” agency (located in Paris, France). We began by leaving our shoes at the hotel entrance, in a safe box. During our check-in, everyone received his kimono,... More 

Was this review helpful? Yes 1
Kelowna, Canada
Top Contributor
71 reviews 71 reviews
6 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed November 27, 2014

This hotel is absolutely perfect for people who are either new or seasoned onsen goers. The location is lovely. I was surprised at how nice the back of the hotel was, with the two waterfalls, little shrine, and ponds with ducks. Walking around here at night was the perfect way to cap off our onsen bath. The onsens are on... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 22, 2014 via mobile

This hotel is really really nice. We had to take off out shoes as soon as we got in which i liked because the floors were so clean! My white socks didn't have one speck of dust on it. That in itself was amazing. The views the hotel had in its backyard was also unexpected. Two waterfalls and a small... More 

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Sydney, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014 via mobile

We booked for one night at Tenseien, and was just expecting a very average stay. However, after arriving here, we realised it is a very peaceful and extremely well serviced. As an non-Japanese speaker, they provide very good information in English to the rules and traditions in the accommodation. Definitely agree with some earlier comments here, yes, it is advisable... More 

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 31, 2014

This was my first experience with the more traditional side of Japanese Inns. Although the hotel is large, the service provided makes you feel welcome. As a westerner, dressing for meals (Yukata) is a fun way to fit in. I opted for a basic western style room which was comfortable and well appointed. Meals are served buffet style. The food... More 

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Wollongong
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 20, 2014

The tenseien hotel is huge in size but they have the ability to make the hotel feel quite small. Our room was fine, the wifi was fast, room was spotless and it was quite spacious so for the price was more than enough. We opted not to go for the breakfast and dinner options as we usually enjoy finding local... More 

Was this review helpful? Yes 1
singapore
Top Contributor
70 reviews 70 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 12, 2014

As titled specified - don't try pulling your luggage all the way (UP) from the train station - you will likely regret it Instead wait for the "Orange Bus A" - opposite the station (down the lift - not the escalator) I think bus is Y100 per person per trip Walking without luggage will be okay, about 15mins stroll Room... More 

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