We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 60 Hakone-machi hotels

Hyatt Regency Hakone Resort and Spa

4.5 of 5 Onsen Hotel   |   1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Hyatt Regency Hakone Resort and Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Hyatt Regency Hakone Resort and Spa to your Saves list
89%
Ranked #1 of 60 Hotels in Hakone-machi
A recent review
5 of 5 stars reviewed 1 week ago
504 Allentown
Write a Review

465 reviews from our community

Traveler rating
    264
    153
    29
    12
    7
See reviews for
150
217
21
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (465)
  • Mar-May only
    (116)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (91)
All months
Allentown
Top Contributor
94 reviews 94 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very pleasant resort. We had a mountain view room and it was lovely waking up to the gorgeous and tranquil view. It was also lovely to walk around the hotel in the yukatas provided by the hotel. It was fun having breakfast and dinner wearing that. The hotel lounge is very serene and beautiful in the Japanese... More

Was this review helpful? Yes
Singapore, null, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Only had a couple of nights at this hotel, and didn't want to leave. All the staff were very helpful and went out of their way to assist in anything that you needed. We put on the yukata as soon as we arrived and wore it for the whole stay in the hotel, as did most of the other guests.... More

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose to stay here for 3 nights during our 2 week trip to Japan. I selected this property after reading good reviews about its private onsen but was disappointed to found out that it was all indoors, an artificial constructed enclosed room. This might be just our opinion but we imagined onsen to be free flowing natural hot water... More

Was this review helpful? Yes
Reading, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We splashed out for one night on our 2 week Japan trip and I wish I could live like that forever! Japanese service is so far beyond that to be found in England, be it a small convenience store or an expensive restaurant and I've never had the pleasure to stay in a Hyatt elsewhere in the world so I... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Unfortunately we only stayed here 2 nights on a short visit, I wish we were there a week. The rooms are fantastic, the beds were like sleeping on clouds and the staff were fantastic. Regrettably when we tried to book the Japanese restaurant for dinner it was already booked out which was very disappointing, however I can say breakfast was... More

Was this review helpful? Yes 1
Seattle
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 26, 2014

This 5-star resort Onsen hotel is a true respite and contrast to the hustle and bustle of the average luxury city hotel. Not only do you get a private deck in the forest, you get to run around in a yukata. The two restaurants in the hotel serve outstanding food, and the service is impeccable. I would stay at this... More

Was this review helpful? Yes
Oakland, California
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2014

This place was superb. From the amazing onsen to the community living room to the grounds - WOW! We stayed for just one night and enjoyed as much of the resort as possible. From check-in to departure the staff were always attentive and thoughtful. The first thing my husband always says about this hotel is: the smell! There is amazing... More

Was this review helpful? Yes
Austin, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 7, 2014

Hakone was our R&R stop between busy Tokyo and Kyoto. We wanted to view Mt Fuji and try out an Onsen. We had two Tatami suites - our compromise between a western hotel and a ryokan and had a lovely stay. Firstly, the hotel encourages you to stay in your yukata and you are welcome to go to meals or... More

Was this review helpful? Yes 1
Alexandria, VA
Top Contributor
54 reviews 54 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 6, 2014

I don't need to add all the glowing reviews before me. I had to reiterate on the superb service of the concierge. Hakone is small sleepy town and this hotel is located far from a busy town. I wonder if there is such night activities around this hotel? I've chosen this hotel because I wanted to relax and use the... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed here for 2 nights with our 3 grown up kids (25, 22 and 14). This was our 'relaxation' stop on a hectic 2 week tour of Japan. We had 2 rooms. The first was a mountain view twin which was very elegant western style room and which was certainly 5 star standard in terms of space, comfort and amenities.... More

Was this review helpful? Yes 2
Do you own or manage Hyatt Regency Hakone Resort and Spa?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hyatt Regency Hakone Resort and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Hakone Resort and Spa

Address: 1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Priceline, Cheap Tickets, Despegar.com, Agoda, Hotels.com, JAPANiCAN, Odigeo and Tingo so you can book your Hyatt Regency Hakone Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi

394 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (379)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (39)
Viewed
Dining (27)
Viewed
View from room (19)
Viewed
Bathroom (14)
Viewed
Pool/beach area (3)
Viewed
Other (232)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (1)
Viewed
Dining (3)
Viewed
Room/suite (6)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hyatt Regency Hakone Resort and Spa

Enlarge Map