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Hyatt Regency Hakone Resort and Spa

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1320 Gora, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
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Hyatt Regency Hakone Resort and Spa
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618 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stavanger, Norway
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW

A nice spa hotel in the quiet town of Gora. Nice rooms, good breakfast and good service. Complimentary shuttle service to/from town. A beautiful Onsen available complimentary throughout the day, and happy hour with free drinks and snacks (incl champagne) every afternoon. Two restaurants in the hotel, we tried one of them and that was adequate.

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Jakarta
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed only 1 night and took deluxe tatami room. So our room is very spacious equipped both with western holywood bed and tatami room functioned as a dinner room. Room also very nice, modern and very well maintained. View also nice. As usual with hotel in Japan, staff also very polite, friendly and much accommodating family guest with little children.... More 

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Hakone, Japan
1 review
4 of 5 stars Reviewed 1 week ago

Now Hakone mounten volcano is active. But, furtunenatory that reason, this season Hakone is very nice place, not crowded. Hotel is not so empty now, but everybody smile was very nice, and free champagne and Onsen should go now!

Review collected in partnership with Hyatt Hotels

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Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The service here is exceptional and they have a good team. The food is very good too with two good restaurants. The rooms are ok. BUT the common areas of the hotel are tired, there is no gym or other non spa facilities so if it rains...you are trapped.

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Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon the efficient check in, we were given a tour of the property, which was lovely and quaint. The property also has a residential labrador retriever, Haru. He is so mellow and cute! We booked the deluxe view room and the room was HUGE. We had a small outdoor type area with a lovely view of the mountains. The rooms... More 

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Dar es Salaam, Tanzania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay here. The onsen was lovely and very enjoyable. I had a great massage at the spa. We were traveling with my young son and the staff were very accommodating with his needs. We had a lovely view of the mountains and there were lots of nice touches. The complimentary drinks in the evening were also... More 

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Tainan, Taiwan
1 review
4 of 5 stars Reviewed 3 weeks ago

Hakone is so beautiful and full of many kinds of museums. And Hyatt regency Hakone is in the traffic center of Hakone, Gora. The hotel provides free shuttle bus to Gora station after AM11:00. Bedroom, food, spa and service are very good. Even the smell in the hotel let people relax. We stayed two nights and felt the time too... More 

Review collected in partnership with Hyatt Hotels

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Atlanta, Georgia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a Japanese room for four people. Excellent choice! My two teens slept on the futons that were pulled out for them at bedtime. We arrived late in the afternoon/early evening exhausted after spending the day at amusement parks. We opted for room service served at the table in the room. The kids LOVED the room, the meal, and... More 

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Auckland, New Zealand
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Spacious comfortable rooms!! Lovely staff. Great spa/onsen area. Convenient location with the cable car to gora station 5 minutes away by walk and a shuttle down to the station as well. Would come again definately recommended!!!!!!!!!!!!!

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Dubai, United Arab Emirates
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went there with my wife and 1 year old son and we just had a fantastic time. The staff is great they know and remember everybody and address you by their last name. The food is just superb. Rooms are big and very comfortable and the lobby...oh my god what a great fire place

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