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All 60 Hakone-machi hotels

Hyatt Regency Hakone Resort and Spa

4.5 of 5 Onsen Hotel   |   1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
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Ranked #1 of 60 hotels in Hakone-machi
A recent review
5 of 5 stars reviewed 2 days ago
shawbee99 Washington DC, District of Columbia
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389 people have reviewed this hotel

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    10
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • Chinese (Simplified) first
  • English first
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English first
Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
74 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel in the mountains of Hakone and I had a fantastic stay! The staff graciously arranged an early checkin with no problems and the complimentary train station shuttle bus was very much appreciated. The room was clean and well appointed with ample space. I even had peek-a-boo views of Mt. Fugi from the enclosed balcony. The... More

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Sydney, Australia
Top Contributor
167 reviews 167 reviews
64 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is probably the best resort style accomodation in the area. We had rooms on the 3rd floor with expansive views of the mountains. Our room was huge - around 50 sqm with a large enclosed balcony where you could sit & admire the view. All the mod cons in a 5 star resort are present. We stayed 2 nights... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel with my wife on a recent tour of Japan. This was the second hotel we stayed at and we travelled up from Tokyo. Hakone area is a stunning place and if you have any plans to take in views Mount Fuji on your trip this hotel sits right in the middle of everything you need... More

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SE Qld
Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed for two nights at this modern styled hotel, loved the spacious bedroom, absolutely huge. Especially loved being able to open the windows, so rare today in modern hotels. Albeit the sulphur smell in the air is a little discouraging. The Japanese restaurant was a delight, the food a little challenging for us. Happy hour from 4pm to... More

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Auchterarder, United Kingdom
Top Contributor
90 reviews 90 reviews
58 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the last night of my week in Japan, and a great choice to finish on a "high". A hotel shuttle from Odawara station, through nice scenery, to a beautiful room overlooking the mountains and scenery. Great service from very pleasant staff who spoke excellent English. Everything you could want for in a hotel room, from tea and coffee... More

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Atlanta
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel; onsen ok but nothing special, our room had no view at all (looked at backside of other building). What a shame and a total mislead from the pictures of the booking site, no other option to eat out but hotel - food is ok but overpriced. So for what we payed quite disappointing.

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Milano
Top Contributor
119 reviews 119 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being recommended by a friend, I arrived this fantastic hotel/resort and Spa in the middle of fantastic nature: amazing! Beautiful location from where you can spot Mt. Fuji, we've been offered a spacious suite, with all comfort and 180 degrees view on the forest. Service is very professional. Special mention for the sushi restaurant, the Dining Room: I had the... More

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Tokyo
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

We have just come back from Hyatt Hakone. We spent a night to celebrate my hubby's birthday. I go to esthetic salon quite often but this spa massage was wow! look at my legs!! nice & slim:) There is Mt. Fuji view from our room and stylish yet relax. Free drinks at 16~19:00 at fire place made us so special.

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Jakarta, Indonesia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014

During our trips to Osaka to Tokyo we visited Hakone and we choose Hyatt as we would like to enjoy the onsen and enjoy the mountain atmosphere in Japan. Our room is huge with fantastic view to the mountain. The lobby is so beautiful nice ambiance and we enjoy our wine. The breakfast choice is awesome. They provide shuttle to... More

Was this review helpful? Yes 4
Hong Kong, China
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 23, 2014

This hotel is situated on a hill up Gora train station. Not particular a large scaled hotel but got everything it needs to be 5 stars. Hotel has shuttle bus taking you uphill on call but that service ends quite early I think around 17:30. After that you will need to take a taxi ... only if that's available. We... More

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Additional Information about Hyatt Regency Hakone Resort and Spa

Also Known As:
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Hotel
Hyatt Regency Hakone Machi
Hyatt Hakone
Hakone-Machi Hyatt
Address: 1320 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Onsen Hotel in Hakone-machi
#1 Luxury Hotel in Hakone-machi
#1 Romantic Hotel in Hakone-machi
#3 Family Hotel in Hakone-machi
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hyatt Regency Hakone Resort and Spa 4.5*
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