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Hotellerie Maille Coeur Shougetsu

Certificate of Excellence
468-1 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Hotellerie Maille Coeur Shougetsu
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101 reviews from our community

Traveler rating
    39
    53
    7
    2
    0
See reviews for
46
17
4
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
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    (101)
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    (24)
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    (26)
  • Sep-Nov only
    (26)
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    (25)
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Gloucester, Virginia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 22, 2015

Wonderful onsen experience. Beautiful hotel, great onsen, the food was fabulous. Stayed in tatami room. Loved the entire experience. Luckily traveling with a Japanese friend who helped with translation. Would highly recommend this place.

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Saitama Prefecture, Japan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 21, 2014

We got the Superior Room with Tenbo- the most expensive room (of 3) in the hotel. The "Jacuzzi" bath had round nozzles and was too small for two people. The shower had an annoying swivel temperature control system- hard to get a temperature that you like- unlike the communal area with normal temperature control which was much better. They were... More 

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Kawasaki, Japan
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 9, 2014

The location was "on the steep, hilly and winding road", and walking from train station could be an excercise for elders. We drove, and it was also a bit challenging as narrow passes around the hotel were rather hard to navigate through... In any case, my family arrived on Saturday afternoon, and check-in was quite smooth. They had some special... More 

Was this review helpful? Yes 1
Doha, Qatar
Top Contributor
60 reviews 60 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 28, 2012

Our first time in a ryokan and it was a wonderful experience. The rooms with en suite bathroom and separate living area were very large,though these were probably especially for westerners and the more expensive option. Each room had a separate toilet (the type with the warmed seat and loads of button-pushing options), an area to make tea, a huge-windowed... More 

Was this review helpful? Yes 1
Hawaii
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 23, 2012

My daughter and I stayed one night with the "Ladies Plan." The plan included a 60 minute massage (you can select body or feet), 1200 check out (regularly 1100), and they gave us a little box of incense when we checked out. The staff were very polite and the rooms were clean. I liked the outfits that were provided as... More 

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Edinburgh
Top Contributor
133 reviews 133 reviews
96 hotel reviews
251 helpful votes 251 helpful votes
5 of 5 stars Reviewed December 1, 2011

We arrived from the skyscrapers of Tokyo and this was very different. Most of the guests were Japanese. The room was clean but the decor was a little tired. We had a bedroom and a lounge with a table and tatami mats- and a wooden bath. Our rate included breakfast and dinner. The dinner was spectacular, course after course. (at... More 

Was this review helpful? Yes 5
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2011

Its a lil bit out-dated and pricey, but everything else was over the top. First, we'r so glad that we picked Hakone Yumoto for the location, instead of Gora or Lake Ashi, for all the luggages that we had to drag around. There's a mini bus shuttle, cost 100JPY, with limited space for the luggage, or you can always take... More 

Was this review helpful? Yes 2
Melbourne, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 6, 2011

We had a wonderful stay at this hotel, thanks to the helpful staff. We booked in for three days, so on arrival we were upgraded to a larger room. The meals were stunning. We were allocated a waiter with very good English. One of our best Japanese stays.

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Paris, France
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 28, 2011

My Wife and I spent 2 nights in this hotel. The hotel is located in a quiet area, you can get there with a shuttle bus JPY 100 per person. The room was slacious with a 2 beds bedroom and a 8-tatami room. There was a large bathroom with a wooden bath and a very nice view. The room was... More 

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
76 reviews 76 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed August 18, 2010

loves the hotel , the dinner was really great , romantic and delicious too. recommended for couples or going out with girl friends. defeniatly not a place for a bunch of guys since the place have a romantic feel to it but i think a bunch of girls will defeniatly love it. the service was really great even though we... More 

Was this review helpful? Yes 1
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