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All 226 Hakone-machi hotels

Hotellerie Maille Coeur Shougetsu

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468-1 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0311, Japan (Hakoneyumoto Onsen)
Hotel amenities
Hotellerie Maille Coeur Shougetsu
Certificate of Excellence 2014
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98 reviews from our community

Traveler rating
    38
    51
    7
    2
    0
See reviews for
44
17
4
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (22)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (24)
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Saitama Prefecture, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

We got the Superior Room with Tenbo- the most expensive room (of 3) in the hotel. The "Jacuzzi" bath had round nozzles and was too small for two people. The shower had an annoying swivel temperature control system- hard to get a temperature that you like- unlike the communal area with normal temperature control which was much better. They were... More 

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Kawasaki, Japan
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 9, 2014

The location was "on the steep, hilly and winding road", and walking from train station could be an excercise for elders. We drove, and it was also a bit challenging as narrow passes around the hotel were rather hard to navigate through... In any case, my family arrived on Saturday afternoon, and check-in was quite smooth. They had some special... More 

Was this review helpful? Yes 1
Doha, Qatar
Top Contributor
58 reviews 58 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 28, 2012

Our first time in a ryokan and it was a wonderful experience. The rooms with en suite bathroom and separate living area were very large,though these were probably especially for westerners and the more expensive option. Each room had a separate toilet (the type with the warmed seat and loads of button-pushing options), an area to make tea, a huge-windowed... More 

Was this review helpful? Yes 1
Hawaii
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 23, 2012

My daughter and I stayed one night with the "Ladies Plan." The plan included a 60 minute massage (you can select body or feet), 1200 check out (regularly 1100), and they gave us a little box of incense when we checked out. The staff were very polite and the rooms were clean. I liked the outfits that were provided as... More 

Was this review helpful? Yes 2
Edinburgh
Top Contributor
127 reviews 127 reviews
92 hotel reviews
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed December 1, 2011

We arrived from the skyscrapers of Tokyo and this was very different. Most of the guests were Japanese. The room was clean but the decor was a little tired. We had a bedroom and a lounge with a table and tatami mats- and a wooden bath. Our rate included breakfast and dinner. The dinner was spectacular, course after course. (at... More 

Was this review helpful? Yes 5
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2011

Its a lil bit out-dated and pricey, but everything else was over the top. First, we'r so glad that we picked Hakone Yumoto for the location, instead of Gora or Lake Ashi, for all the luggages that we had to drag around. There's a mini bus shuttle, cost 100JPY, with limited space for the luggage, or you can always take... More 

Was this review helpful? Yes 2
Melbourne, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 6, 2011

We had a wonderful stay at this hotel, thanks to the helpful staff. We booked in for three days, so on arrival we were upgraded to a larger room. The meals were stunning. We were allocated a waiter with very good English. One of our best Japanese stays.

Was this review helpful? Yes 2
Paris, France
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 28, 2011

My Wife and I spent 2 nights in this hotel. The hotel is located in a quiet area, you can get there with a shuttle bus JPY 100 per person. The room was slacious with a 2 beds bedroom and a 8-tatami room. There was a large bathroom with a wooden bath and a very nice view. The room was... More 

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
76 reviews 76 reviews
16 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 18, 2010

loves the hotel , the dinner was really great , romantic and delicious too. recommended for couples or going out with girl friends. defeniatly not a place for a bunch of guys since the place have a romantic feel to it but i think a bunch of girls will defeniatly love it. the service was really great even though we... More 

Was this review helpful? Yes 1
Boise, Idaho
Top Contributor
66 reviews 66 reviews
55 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed October 11, 2009

Located about ten minutes' walk from central Hakone-Yumoto, the Hotellerie Maille Coeur Shougetsu is a quiet, relaxing onsen/hotel. The rooms alone are unimpressive, but the personalized service we received at the restaurant is why I highly recommend this hotel. I had a standard Western-style room, which was very mediocre with a weak bed, blah decor, and slightly soiled carpets. The... More 

Was this review helpful? Yes 2
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Additional Information about Hotellerie Maille Coeur Shougetsu

Address: 468-1 Yumoto, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0311, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range (Based on Average Rates): $$
Number of rooms: 38
Hotel Style:
#9 Family Hotel in Hakone-machi

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