We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan (Hakoneyumoto Onsen)
Hotel deals
Hotel virtual tour
Hotel amenities
Save Saved
You added Hakone Ginyu to your Saves list
Hakone Ginyu
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
83%
Ranked #4 of 167 Hakone-machi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Liam K St. Neots, United Kingdom
  • Overview
  • Reviews (249)
  • Photos (308)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (29)
  • Location
  • More
Write a Review

249 people have reviewed this hotel

Traveler rating
    160
    47
    19
    14
    9
See reviews for
67
138
1
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
St. Neots, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My parents, my sister and I stayed in the Hakone Ginyu for two nights. It was a relaxing end to our travels across Japan, and it was absolutely brilliant. From the moment we walked in, we felt extremely welcome and cared for by all of the staff. Whilst some of their English wasn't amazing, they tried their hardest and it... More

Was this review helpful? Yes 1
Hong Kong
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was such an amazing experience, we really enjoyed the top japanese hospitality. Everyone was nice and attentive but we still had the privacy that we wanted. The view from our room was breath taking. The in room meals were some of the finest and were served to us in an elegrant way. Lovely room with open bath and everything... More

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Short walk away from the Miyanoshita station, in a serene neighborhood. We had to wait a bit when we first arrived at the reception because no one was at the counter but when someone did come, everything was prompt. Some might say this place has a lack of staff but I find that whenever I needed help it was not... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came here twice and both times got the most expensive room in the resort. We had two private onsen hot springs, one outdoors and one indoors. The indoor one was a wooden bath and the outdoor was an authentic stone bath. Service was impeccable. While it is pricey, it is also one of the less expensive luxury ryokans in... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Warm and understated Japanese welcome in a breathtaking setting, mix of traditional Japanese elements with touches of Bali.Thoroughly attentive staff, lovely top-notch ryokan room overlooking the mountains and with a private onsen bath on the terrace. Superb dinner served in the room, with 8 courses of exquisite Japanese food. Surprisingly good night sleep on the futon mattress, in total peaceful... More

Was this review helpful? Yes 3
Sweden
Top Contributor
56 reviews 56 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

This was my family's fourth onsen ryokan experience, and by far the best. We had a bath in our room, which was great for the kids to play with during the day, and allowed for a shared bath in the evening. The views are breathtaking, and it's very calming to bathe while peering out over the green valley. As someone... More

Was this review helpful? Yes 2
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 11, 2014

Event though it has almost been 3 years since I was here, it was such an unforgettable experience that I sometimes remember it and find myself daydreaming of going back. Even though it´s on the expensive side, the experience is like no other, from being barefoot, wearing a yukata and just admiring the surroundings. My husband and I stayed in... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

We visited Japan and stayed at Hakone Ginyu last year (May 2013 ...i'm ashamed it has taken me this long to write a review!) ..it was by far the highlight of our trip. Suzuki, who works at the hotel, was incredibly helpful and so kind! we had booked the ryokan a few weeks in advance using Skype from the united... More

Was this review helpful? Yes 1
Cheshire, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 7, 2014

My husband and I just stayed here with our young baby, along with my Mother & Father- Inlaw. As soon as we walked in we were blown away by the stunning views, what a beautiful location the hotel was set in. The staff were very welcoming and helpful, they took us to our room and came back with some tea... More

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 29, 2014

On our first trip to Japan my husband and I wanted to experience an onsen but didn't want to have to be apart the entire time. (Most onsen are segregated by gender.) Hakone Ginyu, with a private onsen in each room, was the perfect option for us. Although getting here was a lengthy process and service could have been better,... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hakone Ginyu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hakone Ginyu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Price Range (Based on Average Rates): $$$$
Reservation Options:
TripAdvisor is proud to partner with JAPANiCAN and Otel so you can book your Hakone Ginyu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hakone Ginyu Hotel Hakone-Machi

308 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (289)
Viewed
Hotel & grounds (40)
Viewed
Room/suite (37)
Viewed
Pool/beach area (1)
Viewed
Dining (63)
Viewed
View from room (6)
Viewed
Bathroom (12)
Viewed
Other (130)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hakone-machi with
any amenities

Amenities

Bar / Lounge Free Parking Spa Wheelchair access
Official Description (provided by the hotel)
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 
Number of rooms
20

Questions & Answers

Questions? Get answers from Hakone Ginyu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer