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Hakone Ginyu

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100-1 Miyanoshita, Ashigarashimo-gun, Hakone-machi 250-0404, Kanagawa Prefecture
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Hakone Ginyu
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299 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • Japanese first
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here only 1 night on our way from Tokyo to Kyoto. The place was gorgeous. Every room has it's own onsen (hot tub) along with a fantastic view. The traditional dinner is outstanding. The only word of caution I would have is in getting to the building. You will be taking an old-style train line along several switchbacks... More 

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Dublin, Ireland
Level Contributor
148 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 days here and really enjoyed it, opting for a western bed style room (back issues, so no futon thank you), I think there are only 2. We really enjoyed the ambience and the staff (when seen) were very pleasant and helpful. This is a place to relax and enjoy your time as a couple. As you have... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We decided to take a night out from Tokyo and head out to Hakone for two days. We spent the day sightseeing on the loop with the train, tram, lake, bus so by the end of the day we were looking forward to a relaxing. And that we did, Ginyu was the perfect tranquil escape, we choose the Japanese style... More 

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Toronto, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 7, 2015

My friend and I wanted to experience a traditional Japanese style kind of living during our visit to Tokyo. I decided to book Hakone Ginyu for us through a third-party because the place looked so relaxing, luxurious, and exclusive in pictures I have seen. When we arrived at this ryokan, we were greeted by a group of staff. Our moment... More 

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Hong Kong
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 6, 2015

This is our third time to stay in a luxury onsen ryokan in Japan, the previous two were in Hokkaido - Akan and Otaru. When it comes to luxury onsen ryokan, it's not easy to tell which one is better than the others as their service, food and environment are already of high standard. Hakone Ginyu gets a very high... More 

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Claremont, California
Level Contributor
133 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 3, 2015

Our travel agent booked this ryokan. We immediately felt relaxed upon entering. They have 20 rooms with only 3 of them being Western style with beds and furnishings being a familiar style. Our friends stayed in the Japanese style room which was a little more physically challenging but fun for them. We had our own onsen(hot tub) in our room... More 

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London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 28, 2015

We spent one night at Hakone Ginyu in April and had a wonderful trip. The rooms and service are excellent: beautifully designed, private spaces with outdoor hot tubs and stunning views. Though it's not cheap, when you consider the multi course dinner and impressive breakfast, it's actually quite good value. Definitely worth treating yourself to see this side of Japan's... More 

Was this review helpful? Yes 3
Kent, England
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 24, 2015

We stayed 2 nights at the Haknone Ginyu, it was a really wonderful experience from their first greeting us in the reception to their waving us off as we were leaving. A lot of the positives came from the lady who waited on us, serving food in the room and giving us travel advice when we needed it. She was... More 

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Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We were fortunate to stay one night at Hakone Ginyu. A short walk down from the train station and you are in another world where the staff are there to cater to your every need. It was certainly the best Japanese hospitality we had on the trip by far. We stayed in a western room with a private onsen. I... More 

Was this review helpful? Yes 4
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Having spent 2 weeks in Japan with our final stop at Hakone - hakone ginyu absolutely did not disappoint. It was certainly the highlight of our trip. Beautiful spacious rooms with private onsen and constant trickling of water makes it a relaxing and fantastic stay. The staff is attentive, service is fantastic and always with a smile to ensure our... More 

Was this review helpful? Yes 1
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