We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hakone Ginyu

Certificate of Excellence
100-1 Miyanoshita, Ashigarashimo-gun, Hakone-machi 250-0404, Kanagawa Prefecture
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Management photos
Hakone Ginyu
View Map
Add Photo Write a Review

302 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    190
    64
    23
    15
    10
See reviews for
80
172
2
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (86)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (79)
All months
Bangkok, Thailand
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time here in this ryokan. Surprise that the Japanese and Bali style can combine smoothly. What I like most of this hotel is the view. The lobby has superb view. It is on 5th floor. Room is the second thing that I like. My room has private onsen at balcony. All rooms are in 1-3 floor. The view is... More 

Was this review helpful? Yes 2
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2015

We stayed here only 1 night on our way from Tokyo to Kyoto. The place was gorgeous. Every room has it's own onsen (hot tub) along with a fantastic view. The traditional dinner is outstanding. The only word of caution I would have is in getting to the building. You will be taking an old-style train line along several switchbacks... More 

Was this review helpful? Yes 2
Dublin, Ireland
Level Contributor
154 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed July 7, 2015

We spent 3 days here and really enjoyed it, opting for a western bed style room (back issues, so no futon thank you), I think there are only 2. We really enjoyed the ambience and the staff (when seen) were very pleasant and helpful. This is a place to relax and enjoy your time as a couple. As you have... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2015

We decided to take a night out from Tokyo and head out to Hakone for two days. We spent the day sightseeing on the loop with the train, tram, lake, bus so by the end of the day we were looking forward to a relaxing. And that we did, Ginyu was the perfect tranquil escape, we choose the Japanese style... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 7, 2015

My friend and I wanted to experience a traditional Japanese style kind of living during our visit to Tokyo. I decided to book Hakone Ginyu for us through a third-party because the place looked so relaxing, luxurious, and exclusive in pictures I have seen. When we arrived at this ryokan, we were greeted by a group of staff. Our moment... More 

Was this review helpful? Yes 3
Hong Kong
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 6, 2015

This is our third time to stay in a luxury onsen ryokan in Japan, the previous two were in Hokkaido - Akan and Otaru. When it comes to luxury onsen ryokan, it's not easy to tell which one is better than the others as their service, food and environment are already of high standard. Hakone Ginyu gets a very high... More 

Was this review helpful? Yes 1
Claremont, California
Level Contributor
131 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 3, 2015

Our travel agent booked this ryokan. We immediately felt relaxed upon entering. They have 20 rooms with only 3 of them being Western style with beds and furnishings being a familiar style. Our friends stayed in the Japanese style room which was a little more physically challenging but fun for them. We had our own onsen(hot tub) in our room... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 28, 2015

We spent one night at Hakone Ginyu in April and had a wonderful trip. The rooms and service are excellent: beautifully designed, private spaces with outdoor hot tubs and stunning views. Though it's not cheap, when you consider the multi course dinner and impressive breakfast, it's actually quite good value. Definitely worth treating yourself to see this side of Japan's... More 

Was this review helpful? Yes 4
Kent, England
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 24, 2015

We stayed 2 nights at the Haknone Ginyu, it was a really wonderful experience from their first greeting us in the reception to their waving us off as we were leaving. A lot of the positives came from the lady who waited on us, serving food in the room and giving us travel advice when we needed it. She was... More 

Was this review helpful? Yes 3
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

We were fortunate to stay one night at Hakone Ginyu. A short walk down from the train station and you are in another world where the staff are there to cater to your every need. It was certainly the best Japanese hospitality we had on the trip by far. We stayed in a western room with a private onsen. I... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

391 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (371)
Viewed
Room/suite (60)
Viewed
Hotel & grounds (52)
Viewed
Pool/beach area (2)
Viewed
Dining (113)
Viewed
Bathroom (13)
Viewed
View from room (9)
Viewed
Other (122)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hakone-machi hotels
Gora Onsen
Gora Tensui
Gora Tensui
#37 of 230 in Hakone-machi
4.0 of 5 stars 69 reviews
Gora Onsen
Gora Hanaougi
Gora Hanaougi
#2 of 230 in Hakone-machi
4.5 of 5 stars 94 reviews
Gora Onsen
Hyatt Regency Hakone Resort and Spa
Show Prices
Show Prices
Show Prices
Tounosawa Onsen
Fukuzumiro Ryokan
Fukuzumiro Ryokan
#6 of 230 in Hakone-machi
4.5 of 5 stars 120 reviews
Gora Onsen
Gora Kadan
Gora Kadan
#14 of 230 in Hakone-machi
4.5 of 5 stars 277 reviews
Hakoneyumoto Onsen
Hakone Manatee
Hakone Manatee
#7 of 230 in Hakone-machi
4.5 of 5 stars 46 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay