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100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan (Hakoneyumoto Onsen)
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83%
Ranked #6 of 167 Hakone-machi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
RobertToronto2 Toronto, Canada
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244 people have reviewed this hotel

Traveler rating
    156
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    19
    14
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Warm and understated Japanese welcome in a breathtaking setting, mix of traditional Japanese elements with touches of Bali.Thoroughly attentive staff, lovely top-notch ryokan room overlooking the mountains and with a private onsen bath on the terrace. Superb dinner served in the room, with 8 courses of exquisite Japanese food. Surprisingly good night sleep on the futon mattress, in total peaceful... More

Was this review helpful? Yes 2
Sweden
Top Contributor
54 reviews 54 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my family's fourth onsen ryokan experience, and by far the best. We had a bath in our room, which was great for the kids to play with during the day, and allowed for a shared bath in the evening. The views are breathtaking, and it's very calming to bathe while peering out over the green valley. As someone... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Event though it has almost been 3 years since I was here, it was such an unforgettable experience that I sometimes remember it and find myself daydreaming of going back. Even though it´s on the expensive side, the experience is like no other, from being barefoot, wearing a yukata and just admiring the surroundings. My husband and I stayed in... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We visited Japan and stayed at Hakone Ginyu last year (May 2013 ...i'm ashamed it has taken me this long to write a review!) ..it was by far the highlight of our trip. Suzuki, who works at the hotel, was incredibly helpful and so kind! we had booked the ryokan a few weeks in advance using Skype from the united... More

Was this review helpful? Yes 1
Cheshire, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I just stayed here with our young baby, along with my Mother & Father- Inlaw. As soon as we walked in we were blown away by the stunning views, what a beautiful location the hotel was set in. The staff were very welcoming and helpful, they took us to our room and came back with some tea... More

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On our first trip to Japan my husband and I wanted to experience an onsen but didn't want to have to be apart the entire time. (Most onsen are segregated by gender.) Hakone Ginyu, with a private onsen in each room, was the perfect option for us. Although getting here was a lengthy process and service could have been better,... More

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Washington, DC
Contributor
14 reviews 14 reviews
13 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 20, 2014

We had a wonderful experience here: the 4th floor room was much larger than I expected and very private with magnificent views, the attendants were outstanding and we communicated easily. Dinner was exceptional. What prevents me from giving this 5 stars is the slightly worn state of our room and the public rooms. Peeling paint, stained upholstery, outdoor public areas... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2014

We stayed for two nights in the middle of our Japan trip………… this was a major highlight in a fabulous trip. The staff are fabulous, the hotel is amazing and the Japanese food is just out of this world. Our room was huge with two hot tubs (one inside, one outside) I am lost for superlatives to describe how good... More

Was this review helpful? Yes 2
Wiltshire
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 29, 2014

We spent 2 nights at hakone ginyu choosing it after reading rave reviews. The ryokan is in a fabulous location, facing wonderful mountainside woodland. It is very conveniently located for using the excellent bus and train service in the beautiful Hakone region. The ryokan has an air of tranquility which you feel the moment you enter. The service was superb,... More

Was this review helpful? Yes 2
Lytham St Anne's, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2014

This is an amazing hotel. It is expensive but when you factor the meals and service into it ( once you have experienced them) it doesn't seem so bad. My husband insisted on booking this hotel despite my concerns about the cost and once we were there I was very pleased.

Was this review helpful? Yes 2
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Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Price Range (Based on Average Rates): $$$$
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Also Known As:
Hakone Ginyu Hotel Hakone-Machi

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Number of rooms
20

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