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100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan (Hakoneyumoto Onsen)
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Ranked #4 of 164 Hakone-machi B&B and Inns
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
TrishYorkUK York UK
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220 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bern, Switzerland
Top Contributor
67 reviews 67 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed yesterday NEW

The location is good a short walk from Miyanoshita train station, with great unspoilt views in the otherwise overbuilt Hakone region. The building is modern "design" with beautiful Tatami mats Okinawa style even in all common parts. These common parts are unusually ample for a Ryokan which will allow the newly rich Japanese clientele (who nicely fits in) to show... More

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York UK
Top Contributor
78 reviews 78 reviews
52 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just spent two nights at the hotel and I have to say that there were aspects of our stay which I really did not like. We arrived earlier than the normal check in time and although greeted with civility it was made abundantly clear to us that we really were not welcome. I am not sure what we... More

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Waterlooville, United Kingdom
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights and had a wonderful time in this splendid Ryokan. It has a beautiful setting looking out over forested mountains and was a eye opener for us as regards Japanese food - dinner took over two hours with numerous courses and food we had never tried before. There were two nice bars and the hot springs... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked for a 2 nights stay after reading all the rave reviews. I must say this place is really worth all the reviews. The service is impeccable, personalised and accommodating. The private bath is great so were the public baths. Breakfast and dinner served to your room. Excellent hostess. Very exclusive and quiet environment.

Was this review helpful? Yes 3
Vancouver, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in Hakone Ginyu on Christmas Eve and it was the most amazing stay we had in Japan. From the moment we tried to make the reservation to the time we left the ryokan, everything was perfect. The staffs were very friendly and accommodating. The place is beautiful and very peaceful. Our room was on the second floor facing... More

Was this review helpful? Yes 1
Sydney, Australia
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 26, 2014

We visited Hakone Ginyu for one night in January and loved every minute we spent there. The moment we got there, we were welcomed by friendly faces. The ryokan was very relaxing and had magnificent views of the mountains. We stayed in the Japanese room which had a private outdoor onsen overlooking the mountains. Everything about the room was lovely.... More

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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2014

A truly luxurious Ryokan. Wonderful, secluded ryokan with a private osen pool and butler service. I stayed with my girlfriand and we wish could have stayed longer. The food provided at night and in the morning are delicious. I must come back if I can book the room again.

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 28, 2013

My fiancee and I stayed at this ryokan October 2013. I must say we dream of traveling back to Tokyo just to relive the two nights we had stayed there. It was pricey but well worth it. Service is amazing, never had such service even in Maldives. Food was spectacular even after eating at Jiros. The rooms and tatami mats... More

Was this review helpful? Yes 1
New York City, New York
3 reviews 3 reviews
5 of 5 stars Reviewed December 27, 2013

We booked our trip last minute and the staff at Hakone Ginyu were very helpful and accommodating. We stayed in 2 different rooms, a japanese traditional room and a western room both with private out-door bath, the staff moved our belonging while we were out meandering, we also had an early flight out of Haneda Airport on our check out... More

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Doncaster, United Kingdom
Top Contributor
56 reviews 56 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 9, 2013

Stayed here at the end of our visit and had a taste of rural Japan and rest. A high end hotel with exceptional service and facilities. The Spa is good, the rooms nice, although be aware futons are very hard when your used to western beds. Being waved away by the staff when we left was a lovely touch

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Additional Information about Hakone Ginyu

Also Known As:
Hakone Ginyu Hotel
Hakone Ginyu Hotel Hakone-Machi
Address: 100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Room Service
Hotel Style:
Ranked #4 of 164 B&Bs / Inns in Hakone-machi
Price Range (Based on Average Rates): $$$$
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