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100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan (Hakoneyumoto Onsen)
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Ranked #4 of 167 Hakone-machi B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Liam K St. Neots, United Kingdom
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249 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
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English first
St. Neots, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My parents, my sister and I stayed in the Hakone Ginyu for two nights. It was a relaxing end to our travels across Japan, and it was absolutely brilliant. From the moment we walked in, we felt extremely welcome and cared for by all of the staff. Whilst some of their English wasn't amazing, they tried their hardest and it... More

Was this review helpful? Yes 1
Hong Kong
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was such an amazing experience, we really enjoyed the top japanese hospitality. Everyone was nice and attentive but we still had the privacy that we wanted. The view from our room was breath taking. The in room meals were some of the finest and were served to us in an elegrant way. Lovely room with open bath and everything... More

Was this review helpful? Yes 1
Vancouver, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Short walk away from the Miyanoshita station, in a serene neighborhood. We had to wait a bit when we first arrived at the reception because no one was at the counter but when someone did come, everything was prompt. Some might say this place has a lack of staff but I find that whenever I needed help it was not... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came here twice and both times got the most expensive room in the resort. We had two private onsen hot springs, one outdoors and one indoors. The indoor one was a wooden bath and the outdoor was an authentic stone bath. Service was impeccable. While it is pricey, it is also one of the less expensive luxury ryokans in... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Warm and understated Japanese welcome in a breathtaking setting, mix of traditional Japanese elements with touches of Bali.Thoroughly attentive staff, lovely top-notch ryokan room overlooking the mountains and with a private onsen bath on the terrace. Superb dinner served in the room, with 8 courses of exquisite Japanese food. Surprisingly good night sleep on the futon mattress, in total peaceful... More

Was this review helpful? Yes 3
Top Contributor
56 reviews 56 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

This was my family's fourth onsen ryokan experience, and by far the best. We had a bath in our room, which was great for the kids to play with during the day, and allowed for a shared bath in the evening. The views are breathtaking, and it's very calming to bathe while peering out over the green valley. As someone... More

Was this review helpful? Yes 2
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 11, 2014

Event though it has almost been 3 years since I was here, it was such an unforgettable experience that I sometimes remember it and find myself daydreaming of going back. Even though it´s on the expensive side, the experience is like no other, from being barefoot, wearing a yukata and just admiring the surroundings. My husband and I stayed in... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

We visited Japan and stayed at Hakone Ginyu last year (May 2013 ...i'm ashamed it has taken me this long to write a review!) ..it was by far the highlight of our trip. Suzuki, who works at the hotel, was incredibly helpful and so kind! we had booked the ryokan a few weeks in advance using Skype from the united... More

Was this review helpful? Yes 1
Cheshire, United Kingdom
16 reviews 16 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 7, 2014

My husband and I just stayed here with our young baby, along with my Mother & Father- Inlaw. As soon as we walked in we were blown away by the stunning views, what a beautiful location the hotel was set in. The staff were very welcoming and helpful, they took us to our room and came back with some tea... More

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 29, 2014

On our first trip to Japan my husband and I wanted to experience an onsen but didn't want to have to be apart the entire time. (Most onsen are segregated by gender.) Hakone Ginyu, with a private onsen in each room, was the perfect option for us. Although getting here was a lengthy process and service could have been better,... More

Was this review helpful? Yes 1
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Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0404 , Japan
Phone Number:
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Price Range (Based on Average Rates): $$$$
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Also Known As:
Hakone Ginyu Hotel Hakone-Machi

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Official Description (provided by the hotel)
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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