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All 226 Hakone-machi hotels

Hakone Hotel Kagetsuen

1244, Itari, Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0631, Japan (Ashinoko Onsen)
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Hakone Hotel Kagetsuen
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A recent review
4 of 5 stars Reviewed May 16, 2014
EmperorMax Tokyo, Japan
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44 reviews from our community

Traveler rating
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    28
    5
    3
    1
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14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 16, 2014

After looking around for a moderately priced ryokan-style hotel and not finding one, we tried this hotel. We stayed a Thursday and Friday night in early April and really enjoyed our stay. We had a "triple," with three single beds, but the room was structured so our daughter was on the other side of the room and a partition gave... More

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Buxton, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2014

This is a great spot for getting out and about in Hakone. We didn't book any meals but ended up having breakfast and dinner on all three nights stay - and they were great! Although we think a bar may be advertised, we don't think there is one. This ended up being great as there are lots of vending machines... More

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Letterkenny, Ireland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

Stayed here overnight! Easy check- in, although they had to go fetch an English speaking member of staff. Rooms are clean and spacious but did smell a little musty! We'd a fab view looking out over the mountains! It's very close to Lake Ashinoko for the scenic boat trip and the ropeway. We didn't have food as we thought it... More

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Paris, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2013

The 4 of us stayed here and the staff were friendly and courteous - if a little confused that foreigners should be staying there. It's definitely a hotel that usually has Japanese visitors only, but don't let that put you off. The service is fine, the staff are friendly and the food is great. (just make sure you're on time... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2013

We were expecting the worse for this hotel after reading the other reviews but were pleasantly surprised. We had a very smooth check in and although accidently booking a room for just one person we were informed we could both squeeze in the room for a small added cost. We planned on spending as little time in the room as... More

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Tokyo, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2013

はじめての箱根でどこに泊まるか悩んだ末、一人1万円程で泊まれるここにしました。 年末で、入口に「空室なし」と書かれていたので混んでいるかなと思ったら、4つある貸切風呂も朝夕の食事前(18時、7時くらい)も一分も待たずに入れてよかったです。 食事処もすいていたので、人が少なかったのかな? 夕食は口コミをみてあまり期待していませんでしたが、思ったより、というか、普通においしかったです。 宿泊当日の午前に電話でアレルギーを伝えたところ、それも快く別の料理に変更してくれました。 全体的に肉を使った料理より野菜や魚を使った料理が多く、ヘルシーだと思います。 とにかく量が食べたい!という人には少し足りないかも。 ただし私はものすごくお腹いっぱいになり、普通に外食するよりは格段に多いと思います。 禁煙でなかったのと、タオルをかえてくれない(一度使ったタオルをフロントに持って行ってもかえてくれないです。知らなかったのでびっくり。)ことだけちょっとマイナスでしたが、時間無制限の濁り湯貸切温泉に、費用対効果は高いです! I stayed here with my boyfriend in the end of the year. I chose this hotel because of their 4 free private onsen (hot spring) bathes which you can use whenever you want. Other hotels don't have private ones, or tend to charge per an hour. I was expecting to wait... More

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Sendai, Japan
Top Contributor
59 reviews 59 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 2, 2013

We stayed in this hotel for one night between Christmas and New Years in December 2012 while exploring the Hakone region. Overall it was a very good hotel but I would recommend Hotel Hakone Powell (which I previously reviewed and which is directly across the street) instead of this hotel for a more tradition Japanese experience at half the cost.... More

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 29, 2012

The best thing about this hotel is the 4 private onsens available. Many people miss out the onsen experience in Hakone because of embarrassment or self-conscious about being naked in public. The truth is that the Japanese don't view nudity in the way others do. For them it's the same as sunbathing in a swimsuit. Having said that, I couldn't... More

Was this review helpful? Yes 4
Boston
1 review
4 of 5 stars Reviewed February 7, 2010

As a solo traveler, I recommend this place to experience the mountains of the Hakone region and Japanese spring baths. It is quite a journey to get there (train-switch back train, cable car and bus!) for it takes all morning/afternoon (estimate 5 hours traveling). However, the cable car/gondola give amazing views of Mt. Fuji and the region. Day 1: Plan... More

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Chesterfield
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 21, 2007

A good hotel. We stayed here with two Japanese friends, which helped. Very little English is spoken, but the staff were friendly and courteous - if a little confused that foreigners should be staying there. It's definitely a hotel that usually has Japanese visitors only, but don't let that put you off. The service is fine, the staff are friendly... More

Was this review helpful? Yes 1
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Additional Information about Hakone Hotel Kagetsuen

Address: 1244, Itari, Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0631, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Ashinoko Onsen
Price Range (Based on Average Rates): $
Number of rooms: 65
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Also Known As:
Hakone Hotel Machi

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