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Manten no Hoshi

386 Ohiradai, Ashigarashimo-gun, Hakone-machi 250-0405, Kanagawa Prefecture
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1 room 1 guest
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55 Reviews from our TripAdvisor Community

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    6
    18
    7
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    17
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (11)
  • Jun-Aug only
    (19)
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    (17)
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    (8)
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Philadelphia
1 review
1 of 5 stars Reviewed 3 weeks ago

I'd booked a place called Saneiso because of its good reviews and beautiful onsen. Unfortunately, the day before my arrival the hotel emailed me saying they had a problem with the onsen and asked me to proceed to their sister hotel, Manten no Hoshi, instead. It was awful. The booking.com score is only about a 6, so needless to say... More 

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Kuala Lumpur, Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 6, 2015

The staffs are very helpful & polite. We manage to have our own Onsen 2 times a day, probably because not many people staying here during our visit in early July 2015. The onsen experience was remarkable. The room is actually quite big and able to accommodate 4 of us. The thing I must stress is that they served very... More 

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Kanagawa Prefecture, Japan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 7, 2015

Plus points The food is good. The staff work really hard to bring you a traditional Japanese feast twice a day in your room. Negaitive points Their onsen is not good as it said on their web site. There are two baths where you can reserve time for private bathing, but not one you can go in anytime you want.... More 

Was this review helpful? Yes 5

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Excellent dinner and breakfast. Do note that breakfast is rice with light dishes. Service was great. Staff was very helpful, even resorting to language apps to communicate effectively with me. Bath malfunctioned on our second night but we could use the facilities in nearby sister hotels within a stone throw away. Overall, facilities are old but excellent food and service.... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 8, 2015

I choose this place as a Japanese colleague had suggested that for a trip we should stay in a traditional inn with the onsen. For us the inn was ok as we are young travellers but I wish we had spent a bit more money to stay in a more luxury place. Plus points The food is totally incredible. The... More 

Was this review helpful? Yes 3
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

The owner and the hotel manager were very kind and thoughtful. We arrived the hotel in late evening with rain, the hotel manager was very helpful to dry our luggage and on the departure date, again we left with the rain, the hotel manager gave us 2 umbrella and clean towel without any charge. The facilities of this hotel is... More 

Was this review helpful? Yes 3
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