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The Prince Hakone Lake Ashinoko

4.0 of 5
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144 Motohakone, Ashigarashimo-gun, Hakone-machi 250-0592 , Kanagawa Prefecture
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1 room 1 guest
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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  • Indonesian first
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    (345)
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    (90)
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Sao Paulo, SP
Level Contributor
119 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed June 29, 2015

We've stayed one night in a visit to Hakone. The hotel offer a free shuttle to/from Odawara that was great once we"d JR pass. We arrived at the hotel and the area is charming. We took the boat to different parts of the lake Ashi. In the afternoon we strolled the grounds and tried the onsem. We loved it!

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Mumbai (Bombay), India
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 8, 2015

I am only half jesting with the title of this review , though truly the service was excellent. One very kind and patient lady explained all the in house services as well as mapped out the surrounding areas & places we wished to visit. This huge hotel stands on prime property fronting Lake Ashi. Our room ( large with all... More 

Was this review helpful? Yes 2
Warrnambool
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

This hotel was recommended by a Japanese Travel co. to include on a Group tour of Japan that I organized. Our expectations were more than met. In a serene location with huge rooms, great food ( mixed Western/ Japanese buffet breakfast, extensive wine and spirit list, friendly and helpful staff I would highly recommend this place if you wanted to... More 

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Fowey, United Kingdom
Level Contributor
89 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed here for one night as part of a tour of Japan. It is nicely located but there is not a lot in the surrounding area. We arrived in a Japanese copy of a very old fashioned sailing ship which was on the interesting side of tacky! The hotel is nice and the food very good for an inclusive deal.

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Kolkata
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed April 3, 2015

Though Hakone is one of Japan's most picturesque spots - the Prince Hotel ensured we don't return to this calm and serene place until the property is hopefully razed to the ground. Imagine being asked by the front desk to 'walk' 30 minutes to take a taxi to the station. Imagine refusing your guests lunch and dinner. Imagine lying about... More 

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Makati, Philippines
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 17, 2015

Clean, quiet hotel by Ashinoko. Probably built in the 80s, with all the bells and whistles of the era. Attentive service and staff that made a great effort to communicate in English. My biggest mistake was to order a massage on the room. Worst massage I ever had, not kidding. And expensive too at Y7000 yen.

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Preston, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 15, 2015

We spent several nights at this hotel over Christmas and it was a delight. The chef is a genius and each meal was a symphony of flavour and appearance, charmingly served by waitresses who knew and understood what they were serving. The rooms are large and many have wonderful views over the lake. If you are lucky you might even... More 

Was this review helpful? Yes 1
USA
Level Contributor
254 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed December 21, 2014

I had the fortune of staying at this location during a recent business trip to Japan, and I had a GREAT stay! Although I cannot speak to the hotel's proximity to other sights, I did find the hotel and its onsite shops and amenities to be quite nice. The views Mt. Fuji and the lake are absolutely spectacular! I'd certainly... More 

Was this review helpful? Yes 1
Port Douglas, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 11, 2014

Amazing room - all extravagant needs and more catered for. Awsome view of Lake Ashi and Mount Fuji from my room. Onsen was an absolute pleasure and just what the tired body needed before a magnificent banquet - food, drink and service very high quality. Such beautiful surrounds and a very relaxing time.

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 10, 2014

Good stuff: - hotel transfer to and from Odawara station - very helpful staff - onsen in hotel - included for free - size of our room - fits two adults and two kids nicely - view of the beautiful lake Bad stuff: - location is very hard to get around to fully enjoy Hakone. Bus options around hakone are... More 

Was this review helpful? Yes 2
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