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The Prince Hakone Lake Ashinoko

4.0 of 5
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144 Motohakone, Ashigarashimo-gun, Hakone-machi 250-0592 , Kanagawa Prefecture
The Prince Hakone Lake Ashinoko
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A recent review
5 of 5 stars reviewed 6 days ago
David R M Warrnambool
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331 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warrnambool
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel was recommended by a Japanese Travel co. to include on a Group tour of Japan that I organized. Our expectations were more than met. In a serene location with huge rooms, great food ( mixed Western/ Japanese buffet breakfast, extensive wine and spirit list, friendly and helpful staff I would highly recommend this place if you wanted to... More 

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Fowey, United Kingdom
Top Contributor
85 reviews 85 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night as part of a tour of Japan. It is nicely located but there is not a lot in the surrounding area. We arrived in a Japanese copy of a very old fashioned sailing ship which was on the interesting side of tacky! The hotel is nice and the food very good for an inclusive deal.

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Kolkata
Top Contributor
62 reviews 62 reviews
41 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Though Hakone is one of Japan's most picturesque spots - the Prince Hotel ensured we don't return to this calm and serene place until the property is hopefully razed to the ground. Imagine being asked by the front desk to 'walk' 30 minutes to take a taxi to the station. Imagine refusing your guests lunch and dinner. Imagine lying about... More 

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Makati, Philippines
Top Contributor
94 reviews 94 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 17, 2015

Clean, quiet hotel by Ashinoko. Probably built in the 80s, with all the bells and whistles of the era. Attentive service and staff that made a great effort to communicate in English. My biggest mistake was to order a massage on the room. Worst massage I ever had, not kidding. And expensive too at Y7000 yen.

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Preston, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 15, 2015

We spent several nights at this hotel over Christmas and it was a delight. The chef is a genius and each meal was a symphony of flavour and appearance, charmingly served by waitresses who knew and understood what they were serving. The rooms are large and many have wonderful views over the lake. If you are lucky you might even... More 

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USA
Top Contributor
244 reviews 244 reviews
53 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed December 21, 2014

I had the fortune of staying at this location during a recent business trip to Japan, and I had a GREAT stay! Although I cannot speak to the hotel's proximity to other sights, I did find the hotel and its onsite shops and amenities to be quite nice. The views Mt. Fuji and the lake are absolutely spectacular! I'd certainly... More 

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Port Douglas, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2014

Amazing room - all extravagant needs and more catered for. Awsome view of Lake Ashi and Mount Fuji from my room. Onsen was an absolute pleasure and just what the tired body needed before a magnificent banquet - food, drink and service very high quality. Such beautiful surrounds and a very relaxing time.

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Singapore, Singapore
Top Contributor
76 reviews 76 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 10, 2014

Good stuff: - hotel transfer to and from Odawara station - very helpful staff - onsen in hotel - included for free - size of our room - fits two adults and two kids nicely - view of the beautiful lake Bad stuff: - location is very hard to get around to fully enjoy Hakone. Bus options around hakone are... More 

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Singapore
Top Contributor
97 reviews 97 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed December 10, 2014

Let's starts with some of the good things. We enjoyed having the onsen downstairs. There was an outdoor one and it was nice to soak in the onsen amidst the winter air. The staff are very good. We had a quadruple room and it was spacious. We have a great view of Lake Ashi. Grounds are nice. The transport however... More 

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Toronto, Canada
Top Contributor
70 reviews 70 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 2, 2014

very good shuttle service to and from the hotel at Odawara station. Hotel was spacious and though dated was comfortable.We wanted to change one room and was accommodated. The included dinner at Nadaman Japanese restaurant was good. Food allergy was accommodated as well . The manager showed us a picture that was taken the weekend before with a snow-capped Mount... More 

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