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  |   1300 Goura, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture (Gora Onsen)
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A recent review
4 of 5 stars reviewed 4 weeks ago
DerekChu Hong Kong, China
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318 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room is tidy and there is a private wooden hot spring tub at the balcony. Food is good. Very close to the train station. The price is reasonable. Thing to criticise is that there is only lan but no wifi at room.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2014

Cannot recommend this place enough. Admittedly we had never been to a ryokan before, so our standards might not have been that high. Having done some research Setsugesuka seemed to be priced mid range so we took a chance as it still seemed a lot to pay. Ended up being one of the highlights of our trip. Room was spacious... More 

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Tokyo, Japan
13 reviews 13 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

The rooms are lovely. Private wooden bath in your room. They offer samues (monk's work wear) and yukatas in your room. There is information in English concerning how to wear the yukata and an English hotel map. The food at dinner was good but nothing special. Breakfast was like cafeteria food. I felt the service was not great. I've stayed... More 

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Hong Kong, China
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

I just spent one night only at this hotel in between my five days Japan trip and i had used three night in tokyo for shopping, The hotel outdoor hot spring was nice, the room price is quite expensive but it is worth to pay, the dinner and breakfast is included with room rate, Limited TV selection, They only have... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2014

We just stayed in this ryokan yesterday. The service staff are attentive. We are particularly impressed with the staff in the restaurant. The food was excellent! We had wagyu beef for our shabu shabu dinner. They even serve you free ramen after 2200H. However, be warned that the trip up to the hotel is quite a challenge as it is... More 

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5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

I have spent about a week in Tokyo shopping and adventuring and then went to Setsugetsuka for a romantic relaxation for our honeymoon. It was a perfect fit to relax after so much adventure in Tokyo. Traveling into Gora with luggage isn't easy. We couldn't find any luggage space on the trains. Definitely consider courier the luggage into the hotel... More 

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a very nice weekend stay here. Easy to access from Tokyo by the superfast Odakyo Romance Car to Hakone Yumoto and then the very charming old switchback train to Gora station, the hotel is a short walk from Gora station. The room was very nice, with a private outdoor bath on the balcony, with a connecting shower room.... More 

Was this review helpful? Yes 1
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 18, 2014

On our holiday in Japan with our family (3 children, ages 13, 11 and 7) we wanted to include a stay at a ryokan with onsen facilities. This hotel fitted the bill perfectly due to location (so easy to walk to directly from the mountain train and then continue with the Hakone 'loop'), other facilities in the area (my children... More 

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Singapore, Singapore
3 reviews 3 reviews
5 of 5 stars Reviewed April 18, 2014

We stay here for a night in late March. super nice place that's only 2 minutes walk away from Gora station. Staff can generally speak English at desk, not so much for F&B staff but good enough. Food is good, onsen is super nice, and it's refreshing to have yakult and ice lolly while waiting for my partner to come... More 

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Riga, Latvia
Top Contributor
154 reviews 154 reviews
152 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed April 13, 2014

Well, maybe this is not the newest ryokan in the area, but it finely served the purpose! While this is the place where foreign tourists are not rare, one can find staff speaking English to explain what is needed. The rooms are large, and they have wooden bath on the balcony. Attached onsen was great, and the water temperature in... More 

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Additional Information about Setsugetsuka

Address: 1300 Goura, Ashigarashimo-gun, Hakone-machi 250-0408, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range (Based on Average Rates): $$$
Number of rooms: 158
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Also Known As:
Setsugetsuka Hotel Hakone-Machi
Hotel Style:
#22 Top resorts Hotel in Hakone-machi

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