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4.0 of 5 Onsen Ryokan   |   1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
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JAPANiCAN.com Asiatravel.com
Ranked #23 of 164 Hakone-machi B&B and Inns
Certificate of Excellence 2013
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258 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On our holiday in Japan with our family (3 children, ages 13, 11 and 7) we wanted to include a stay at a ryokan with onsen facilities. This hotel fitted the bill perfectly due to location (so easy to walk to directly from the mountain train and then continue with the Hakone 'loop'), other facilities in the area (my children... More

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Singapore, Singapore
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stay here for a night in late March. super nice place that's only 2 minutes walk away from Gora station. Staff can generally speak English at desk, not so much for F&B staff but good enough. Food is good, onsen is super nice, and it's refreshing to have yakult and ice lolly while waiting for my partner to come... More

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Riga, Latvia
Top Contributor
127 reviews 127 reviews
125 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, maybe this is not the newest ryokan in the area, but it finely served the purpose! While this is the place where foreign tourists are not rare, one can find staff speaking English to explain what is needed. The rooms are large, and they have wooden bath on the balcony. Attached onsen was great, and the water temperature in... More

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Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

feeling like a prisoner standing in line for any kind of move made. for 200 Dollars per Person per night I was expecting more! the worst of what Japan can offer combined! Robot like service staff, most uncomortable sofa/bed in the room ever. we even had a big hole on the wall in our room! the private hot springs seemed... More

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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

We spent considerable time researching ryokans in the area and couldn't be happier with out choice of setsugetsuka. The food was good, typically Japanese so some things that we weren't used to but generally plenty of food so we found things we liked Facilities are really excellent. Onsens were great - especially the private ones. Ice lollies very welcome afterwards... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2013

After reading some of the reviews here I am wondering what some people expect for their money. We thoroughly looked into all Ryokans before deciding to book this one. I wanted a private bath and also a bath on the balcony. This was the cheapest we could find that wasn't going to break the bank, most of the others we... More

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5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

just want to send a big thank you to Minami who served us at the restaurant for the dinner set. It was refreshing to break away from the traditional curt Japanese hospitality. Don't get me wrong it's good. But throw in a bit of larikanism and aussie humour? was just that little extra that made the night. Maaaaarneee as she... More

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Dunsmore, England
Top Contributor
124 reviews 124 reviews
47 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed June 4, 2013

If you are keen on the Ryokan experience, then this hotel is probably OK, but definitely nowhere to rave about. On the plus side we did have a big room but it looked out over the hotel's plant area (electrics, boilers etc which hummed all night) and tall trees. It rained a lot when we were there and as it... More

Was this review helpful? Yes 1
New York City
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 28, 2013

After spending quite some time going back and forth over which place to stay in Hakone for 2 nights, I decided to go with Setsugetsuka. I made the right choice! First of all, I wanted a private onsen, but not too expensive. As well, I wanted the traditional Japanese Ryokan experience that included breakfast and dinner. Some places charge more... More

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Hong Kong, China
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 21, 2013

First, if you come for 1 day only, don't plan your Hakone itinerary on Wednesday as many places close on Wednesday! We arrived on a rainy day by car rental, although it was very close to train station (which was a selling point). When we arrived the hotel was packed of people, with kids running around. Lobby staff spoke good... More

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Additional Information about Setsugetsuka

Also Known As:
Setsugetsuka Hotel Hakone-Machi
Setsugetsuka Hotel
Address: 1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Free Parking Restaurant
Hotel Style:
Ranked #23 of 164 B&Bs / Inns in Hakone-machi
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Setsugetsuka 4*
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