We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 226 Hakone-machi hotels


  |   1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Featured upcoming dates
    Best deal 12/09/2014
    Good deal 12/10/2014
    Good deal 12/11/2014
You added Setsugetsuka to your Saves list
A recent review
4 of 5 stars reviewed 1 week ago
Tokyo6806 Tokyo, Japan
Write a Review

303 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Tokyo, Japan
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are lovely. Private wooden bath in your room. They offer samues (monk's work wear) and yukatas in your room. There is information in English concerning how to wear the yukata and an English hotel map. The food at dinner was good but nothing special. Breakfast was like cafeteria food. I felt the service was not great. I've stayed... More

Was this review helpful? Yes
Hong Kong, China
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

I just spent one night only at this hotel in between my five days Japan trip and i had used three night in tokyo for shopping, The hotel outdoor hot spring was nice, the room price is quite expensive but it is worth to pay, the dinner and breakfast is included with room rate, Limited TV selection, They only have... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 7, 2014

We just stayed in this ryokan yesterday. The service staff are attentive. We are particularly impressed with the staff in the restaurant. The food was excellent! We had wagyu beef for our shabu shabu dinner. They even serve you free ramen after 2200H. However, be warned that the trip up to the hotel is quite a challenge as it is... More

Was this review helpful? Yes 2
5 reviews 5 reviews
5 of 5 stars Reviewed May 26, 2014

I have spent about a week in Tokyo shopping and adventuring and then went to Setsugetsuka for a romantic relaxation for our honeymoon. It was a perfect fit to relax after so much adventure in Tokyo. Traveling into Gora with luggage isn't easy. We couldn't find any luggage space on the trains. Definitely consider courier the luggage into the hotel... More

Was this review helpful? Yes
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a very nice weekend stay here. Easy to access from Tokyo by the superfast Odakyo Romance Car to Hakone Yumoto and then the very charming old switchback train to Gora station, the hotel is a short walk from Gora station. The room was very nice, with a private outdoor bath on the balcony, with a connecting shower room.... More

Was this review helpful? Yes 1
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2014

On our holiday in Japan with our family (3 children, ages 13, 11 and 7) we wanted to include a stay at a ryokan with onsen facilities. This hotel fitted the bill perfectly due to location (so easy to walk to directly from the mountain train and then continue with the Hakone 'loop'), other facilities in the area (my children... More

Was this review helpful? Yes
Singapore, Singapore
3 reviews 3 reviews
5 of 5 stars Reviewed April 18, 2014

We stay here for a night in late March. super nice place that's only 2 minutes walk away from Gora station. Staff can generally speak English at desk, not so much for F&B staff but good enough. Food is good, onsen is super nice, and it's refreshing to have yakult and ice lolly while waiting for my partner to come... More

Was this review helpful? Yes
Riga, Latvia
Top Contributor
147 reviews 147 reviews
145 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed April 13, 2014

Well, maybe this is not the newest ryokan in the area, but it finely served the purpose! While this is the place where foreign tourists are not rare, one can find staff speaking English to explain what is needed. The rooms are large, and they have wooden bath on the balcony. Attached onsen was great, and the water temperature in... More

Was this review helpful? Yes
Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

feeling like a prisoner standing in line for any kind of move made. for 200 Dollars per Person per night I was expecting more! the worst of what Japan can offer combined! Robot like service staff, most uncomortable sofa/bed in the room ever. we even had a big hole on the wall in our room! the private hot springs seemed... More

Was this review helpful? Yes 4
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

We spent considerable time researching ryokans in the area and couldn't be happier with out choice of setsugetsuka. The food was good, typically Japanese so some things that we weren't used to but generally plenty of food so we found things we liked Facilities are really excellent. Onsens were great - especially the private ones. Ice lollies very welcome afterwards... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Setsugetsuka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Setsugetsuka

Address: 1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range (Based on Average Rates): $$$
Number of rooms: 158
Reservation Options:
TripAdvisor is proud to partner with JAPANiCAN, Priceline, Travelocity, TripOnline SA and Tingo so you can book your Setsugetsuka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Setsugetsuka Hotel Hakone-Machi

144 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (143)
Dining (18)
Hotel & grounds (20)
Room/suite (25)
View from room (5)
Bathroom (7)
Other (68)

Management photos: Courtesy of the property manager

All management photos (2)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Setsugetsuka

Enlarge Map
Top-rated Restaurants Nearby
Top-rated Attractions Nearby