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4.0 of 5 Onsen Ryokan   |   1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
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Ranked #24 of 167 Hakone-machi B&B and Inns
A recent review
4 of 5 stars Reviewed June 7, 2014
JasonChng
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284 people have reviewed this hotel

Traveler rating
    85
    113
    55
    23
    8
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2014

We just stayed in this ryokan yesterday. The service staff are attentive. We are particularly impressed with the staff in the restaurant. The food was excellent! We had wagyu beef for our shabu shabu dinner. They even serve you free ramen after 2200H. However, be warned that the trip up to the hotel is quite a challenge as it is... More

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed May 26, 2014

I have spent about a week in Tokyo shopping and adventuring and then went to Setsugetsuka for a romantic relaxation for our honeymoon. It was a perfect fit to relax after so much adventure in Tokyo. Traveling into Gora with luggage isn't easy. We couldn't find any luggage space on the trains. Definitely consider courier the luggage into the hotel... More

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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2014

We had a very nice weekend stay here. Easy to access from Tokyo by the superfast Odakyo Romance Car to Hakone Yumoto and then the very charming old switchback train to Gora station, the hotel is a short walk from Gora station. The room was very nice, with a private outdoor bath on the balcony, with a connecting shower room.... More

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Bucks
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 18, 2014

On our holiday in Japan with our family (3 children, ages 13, 11 and 7) we wanted to include a stay at a ryokan with onsen facilities. This hotel fitted the bill perfectly due to location (so easy to walk to directly from the mountain train and then continue with the Hakone 'loop'), other facilities in the area (my children... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 18, 2014

We stay here for a night in late March. super nice place that's only 2 minutes walk away from Gora station. Staff can generally speak English at desk, not so much for F&B staff but good enough. Food is good, onsen is super nice, and it's refreshing to have yakult and ice lolly while waiting for my partner to come... More

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Riga, Latvia
Top Contributor
144 reviews 144 reviews
142 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed April 13, 2014

Well, maybe this is not the newest ryokan in the area, but it finely served the purpose! While this is the place where foreign tourists are not rare, one can find staff speaking English to explain what is needed. The rooms are large, and they have wooden bath on the balcony. Attached onsen was great, and the water temperature in... More

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Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 29, 2014

feeling like a prisoner standing in line for any kind of move made. for 200 Dollars per Person per night I was expecting more! the worst of what Japan can offer combined! Robot like service staff, most uncomortable sofa/bed in the room ever. we even had a big hole on the wall in our room! the private hot springs seemed... More

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Senior Contributor
38 reviews 38 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

We spent considerable time researching ryokans in the area and couldn't be happier with out choice of setsugetsuka. The food was good, typically Japanese so some things that we weren't used to but generally plenty of food so we found things we liked Facilities are really excellent. Onsens were great - especially the private ones. Ice lollies very welcome afterwards... More

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Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2013

After reading some of the reviews here I am wondering what some people expect for their money. We thoroughly looked into all Ryokans before deciding to book this one. I wanted a private bath and also a bath on the balcony. This was the cheapest we could find that wasn't going to break the bank, most of the others we... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

just want to send a big thank you to Minami who served us at the restaurant for the dinner set. It was refreshing to break away from the traditional curt Japanese hospitality. Don't get me wrong it's good. But throw in a bit of larikanism and aussie humour? was just that little extra that made the night. Maaaaarneee as she... More

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Additional Information about Setsugetsuka

Address: 1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Setsugetsuka 4*
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Also Known As:
Setsugetsuka Hotel Hakone-Machi

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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