We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Onsen Ryokan   |   1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
Hotel amenities
Save Saved
You added Setsugetsuka to your Saves list
Setsugetsuka
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
72%
Ranked #22 of 164 Hakone-machi B&B and Inns
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
yushan88 Singapore, Singapore
Write a Review

256 people have reviewed this hotel

Traveler rating
    77
    100
    50
    22
    7
See reviews for
87
92
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

We stay here for a night in late March. super nice place that's only 2 minutes walk away from Gora station. Staff can generally speak English at desk, not so much for F&B staff but good enough. Food is good, onsen is super nice, and it's refreshing to have yakult and ice lolly while waiting for my partner to come... More

Was this review helpful? Yes
Riga, Latvia
Top Contributor
127 reviews 127 reviews
126 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Well, maybe this is not the newest ryokan in the area, but it finely served the purpose! While this is the place where foreign tourists are not rare, one can find staff speaking English to explain what is needed. The rooms are large, and they have wooden bath on the balcony. Attached onsen was great, and the water temperature in... More

Was this review helpful? Yes
Tokyo, Japan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

feeling like a prisoner standing in line for any kind of move made. for 200 Dollars per Person per night I was expecting more! the worst of what Japan can offer combined! Robot like service staff, most uncomortable sofa/bed in the room ever. we even had a big hole on the wall in our room! the private hot springs seemed... More

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

We spent considerable time researching ryokans in the area and couldn't be happier with out choice of setsugetsuka. The food was good, typically Japanese so some things that we weren't used to but generally plenty of food so we found things we liked Facilities are really excellent. Onsens were great - especially the private ones. Ice lollies very welcome afterwards... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 29, 2013

After reading some of the reviews here I am wondering what some people expect for their money. We thoroughly looked into all Ryokans before deciding to book this one. I wanted a private bath and also a bath on the balcony. This was the cheapest we could find that wasn't going to break the bank, most of the others we... More

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 15, 2013 via mobile

just want to send a big thank you to Minami who served us at the restaurant for the dinner set. It was refreshing to break away from the traditional curt Japanese hospitality. Don't get me wrong it's good. But throw in a bit of larikanism and aussie humour? was just that little extra that made the night. Maaaaarneee as she... More

Was this review helpful? Yes
Dunsmore, England
Top Contributor
124 reviews 124 reviews
47 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed June 4, 2013

If you are keen on the Ryokan experience, then this hotel is probably OK, but definitely nowhere to rave about. On the plus side we did have a big room but it looked out over the hotel's plant area (electrics, boilers etc which hummed all night) and tall trees. It rained a lot when we were there and as it... More

Was this review helpful? Yes 1
New York City
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 28, 2013

After spending quite some time going back and forth over which place to stay in Hakone for 2 nights, I decided to go with Setsugetsuka. I made the right choice! First of all, I wanted a private onsen, but not too expensive. As well, I wanted the traditional Japanese Ryokan experience that included breakfast and dinner. Some places charge more... More

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 21, 2013

First, if you come for 1 day only, don't plan your Hakone itinerary on Wednesday as many places close on Wednesday! We arrived on a rainy day by car rental, although it was very close to train station (which was a selling point). When we arrived the hotel was packed of people, with kids running around. Lobby staff spoke good... More

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2013

I planned my trip in late March and It's very difficult to find a onsen hotel in earl Apr. I managed to find one through internet. I did not expect much because of this hurry arrangement. This onsen hotel is relatively new. Service is not perfect but good, comparable to usual standard of other japan onsen hotel. The food is... More

Was this review helpful? Yes

Been to Setsugetsuka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Setsugetsuka

Also Known As:
Setsugetsuka Hotel Hakone-Machi
Setsugetsuka Hotel
Address: 1300 Goura, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #22 of 164 B&Bs / Inns in Hakone-machi
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Setsugetsuka 4*
Reservation Options:
TripAdvisor is proud to partner with JAPANiCAN and Asiatravel.com Holdings so you can book your Setsugetsuka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Setsugetsuka, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.