We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 60 Hakone-machi hotels

Gora Tensui

4.0 of 5 Hotel   |   1320-276 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan (Gora Onsen)
Hotel amenities
Save Saved
You added Gora Tensui to your Saves list
Gora Tensui
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
83%
Ranked #11 of 60 hotels in Hakone-machi
A recent review
3 of 5 stars reviewed 3 weeks ago
xksb Hong Kong, China
  • Overview
  • Reviews (31)
  • Photos (41)
  • Amenities
  • Q&A
  • Room tips (4)
  • Location
  • More
Write a Review

31 people have reviewed this hotel

Traveler rating
    11
    14
    4
    1
    1
See reviews for
16
6
3
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Hong Kong, China
Top Contributor
66 reviews 66 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I start off by saying that I have mixed feelings about this ryokan. Firstly, the ryokan is situated towards the right side of Gora station and inevitably, you will pass by a public restroom. The ryokan is situated on a quiet street, but by no means secluded. The view from our room overlooking a deserted area and some residential properties... More

Was this review helpful? Yes
Melbourne
Top Contributor
54 reviews 54 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked Tensui at short notice when we decided to go to Hakone for a night from Tokyo. We're very pleased we did so as we got a Japanese style room and enjoyed the experience. We had some trouble finding it, even though we went the right way off the train, under the underpass and up the road - there... More

Was this review helpful? Yes
Roses, Spain
2 reviews
5 of 5 stars Reviewed May 6, 2014

Have to agree with reviewer Rogue-Wave-Traveler's comments. We had a long journey from Hiroshima to Gora but it was well worth it. The welcome was fantastic but stupidly we dashed out to take an afternoon cable-car ride up to the sulphur springs when we really should have just stayed close and enjoyed what the Ryokan and village had to offer!... More

Was this review helpful? Yes
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 7, 2014

Getting to the hotel is truly part of the fun. There are lots of ways but I chose to take the Tokaido Shinkansen from Tokyo to Odawara (35 mins), transferred to the Hakone-Tozan train (around a 15 minute walk platform to platform in Odawara.) From Odawara to Hakone-Yumato takes around 15 minutes with a quick one-minute walk to transfer one... More

Was this review helpful? Yes 1
Winchester, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2013

We stayed 2 nights at the Gora Tensui. Our travel agent's preferred ryokan was not available, so we paid an extra £200 to stay here. The ryokan is lovely, the staff are (sometimes overly) attentive and the food was fabulous in presentation and taste. The downstairs onsen was the best we used during our stay, but nothing was so exceptional... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2013

My first experience of a Japanese Ryokan was memorable thanks to helpful staff, stunning views and exceptional food. I arrived with Japanese friends, and some trepidation, at Gora Tensui late afternoon and found a warm welcome and amazing view of the forest-covered mountains. We were shown to our shared room where the whole "onsen thing" was explained. First the footstool... More

Was this review helpful? Yes
London, England
Top Contributor
62 reviews 62 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

We were met by the Maitre D' outside the hotel; we were expected. We recieved very personalised attention throughout even to the point of making sure we enjoyed the food. The room was gorgeous with an outside hot tub. The public sulphur bath was very good too. The kaisekai food presentation was amazing as was the western breakfast we requseted... More

Was this review helpful? Yes 2
Bali
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 22, 2011

It all started with a warm foot bath at the reception, along with a glass of drink (whatsoever your heart desires) and a view that made you forget everything. You would not even realize that they were checking you in and making you wait. Then they made you chose a yukata for the period of your stay. They were not... More

Was this review helpful? Yes 2
Oxford
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 13, 2009

I arrived at Gora Tensui after the most arduous day of train journeys from Komatsu. Arduous only because of my own stupidity, nothing to do with the train system which did everything it was supposed to do like clock work as usual. So, after a 10 hour journey that should have been 5, I was thoroughly stressed, until that was,... More

Was this review helpful? Yes 3
Owners: What's your side of the story?
If you own or manage Gora Tensui, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Gora Tensui? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gora Tensui

Address: 1320-276 Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0408, Japan
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Gora Onsen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gora Tensui 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Tingo, Rakuten, BookingOdigeoWL and JAPANiCAN so you can book your Gora Tensui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gora Tensui Hakone Machi

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (28)
Viewed
Dining (5)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (3)
Viewed
Other (5)

Amenities

Bar / Lounge Free Parking Restaurant Room Service Spa
Hotel Style
#5 Luxury Hotel in Hakone-machi #5 Spa Hotel in Hakone-machi #6 Family Hotel in Hakone-machi
Hotel Class
Number of rooms
17

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer